Forging Trust Communities: How Technology Changes Politics


Book by Irene S. Wu: “Bloggers in India used social media and wikis to broadcast news and bring humanitarian aid to tsunami victims in South Asia. Terrorist groups like ISIS pour out messages and recruit new members on websites. The Internet is the new public square, bringing to politics a platform on which to create community at both the grassroots and bureaucratic level. Drawing on historical and contemporary case studies from more than ten countries, Irene S. Wu’s Forging Trust Communities argues that the Internet, and the technologies that predate it, catalyze political change by creating new opportunities for cooperation. The Internet does not simply enable faster and easier communication, but makes it possible for people around the world to interact closely, reciprocate favors, and build trust. The information and ideas exchanged by members of these cooperative communities become key sources of political power akin to military might and economic strength.

Wu illustrates the rich world history of citizens and leaders exercising political power through communications technology. People in nineteenth-century China, for example, used the telegraph and newspapers to mobilize against the emperor. In 1970, Taiwanese cable television gave voice to a political opposition demanding democracy. Both Qatar (in the 1990s) and Great Britain (in the 1930s) relied on public broadcasters to enhance their influence abroad. Additional case studies from Brazil, Egypt, the United States, Russia, India, the Philippines, and Tunisia reveal how various technologies function to create new political energy, enabling activists to challenge institutions while allowing governments to increase their power at home and abroad.

Forging Trust Communities demonstrates that the way people receive and share information through network communities reveals as much about their political identity as their socioeconomic class, ethnicity, or religion. Scholars and students in political science, public administration, international studies, sociology, and the history of science and technology will find this to be an insightful and indispensable work….(More)”

Tech and Innovation to Re-engage Civic Life


Hollie Russon Gilman at the Stanford Social Innovation Review: “Sometimes even the best-intentioned policymakers overlook the power of people. And even the best-intentioned discussions on social impact and leveraging big data for the social sector can obscure the power of every-day people in their communities.

But time and time again, I’ve seen the transformative power of civic engagement when initiatives are structured well. For example, the other year I witnessed a high school student walk into a school auditorium one evening during Boston’s first-ever youth-driven participatory budgeting project. Participatory budgeting gives residents a structured opportunity to work together to identify neighborhood priorities, work in tandem with government officials to draft viable projects, and prioritize projects to fund. Elected officials in turn pledge to implement these projects and are held accountable to their constituents. Initially intrigued by an experiment in democracy (and maybe the free pizza), this student remained engaged over several months, because she met new members of her community; got to interact with elected officials; and felt like she was working on a concrete objective that could have a tangible, positive impact on her neighborhood.

For many of the young participants, ages 12-25, being part of a participatory budgeting initiative is the first time they are involved in civic life. Many were excited that the City of Boston, in collaboration with the nonprofit Participatory Budgeting Project, empowered young people with the opportunity to allocate $1 million in public funds. Through participating, young people gain invaluable civic skills, and sometimes even a passion that can fuel other engagements in civic and communal life.

This is just one example of a broader civic and social innovation trend. Across the globe, people are working together with their communities to solve seemingly intractable problems, but as diverse as those efforts are, there are also commonalities. Well-structured civic engagement creates the space and provides the tools for people to exert agency over policies. When citizens have concrete objectives, access to necessary technology (whether it’s postcards, trucks, or open data portals), and an eye toward outcomes, social change happens.

Using Technology to Distribute Expertise

Technology is allowing citizens around the world to participate in solving local, national, and global problems. When it comes to large, public bureaucracies, expertise is largely top-down and concentrated. Leveraging technology creates opportunities for people to work together in new ways to solve public problems. One way is through civic crowdfunding platforms like Citizinvestor.com, which cities can use to develop public sector projects for citizen support; several cities in Rhode Island, Oregon, and Philadelphia have successfully pooled citizen resources to fund new public works. Another way is through citizen science. Old Weather, a crowdsourcing project from the National Archives and Zooniverse, enrolls people to transcribe old British ship logs to identify climate change patterns. Platforms like these allow anyone to devote a small amount of time or resources toward a broader public good. And because they have a degree of transparency, people can see the progress and impact of their efforts. ….(More)”

Smart Cities as Democratic Ecologies


Book edited by Daniel Araya: “The concept of the ‘smart city’ as the confluence of urban planning and technological innovation has become a predominant feature of public policy discourse. Despite its expanding influence, however, there is little consensus on the precise meaning of a ‘smart city’. One reason for this ambiguity is that the term means different things to different disciplines. For some, the concept of the ‘smart city’ refers to advances in sustainability and green technologies. For others, it refers to the deployment of information and communication technologies as next generation infrastructure.

This volume focuses on a third strand in this discourse, specifically technology driven changes in democracy and civic engagement. In conjunction with issues related to power grids, transportation networks and urban sustainability, there is a growing need to examine the potential of ‘smart cities’ as ‘democratic ecologies’ for citizen empowerment and user-driven innovation. What is the potential of ‘smart cities’ to become platforms for bottom-up civic engagement in the context of next generation communication, data sharing, and application development? What are the consequences of layering public spaces with computationally mediated technologies? Foucault’s notion of the panopticon, a metaphor for a surveillance society, suggests that smart technologies deployed in the design of ‘smart cities’ should be evaluated in terms of the ways in which they enable, or curtail, new urban literacies and emergent social practices….(More)”

Political Turbulence: How Social Media Shape Collective Action


Book by Helen Margetts, Peter John, Scott Hale, & Taha Yasseri: “As people spend increasing proportions of their daily lives using social media, such as Twitter and Facebook, they are being invited to support myriad political causes by sharing, liking, endorsing, or downloading. Chain reactions caused by these tiny acts of participation form a growing part of collective action today, from neighborhood campaigns to global political movements. Political Turbulence reveals that, in fact, most attempts at collective action online do not succeed, but some give rise to huge mobilizations—even revolutions.

Drawing on large-scale data generated from the Internet and real-world events, this book shows how mobilizations that succeed are unpredictable, unstable, and often unsustainable. To better understand this unruly new force in the political world, the authors use experiments that test how social media influence citizens deciding whether or not to participate. They show how different personality types react to social influences and identify which types of people are willing to participate at an early stage in a mobilization when there are few supporters or signals of viability. The authors argue that pluralism is the model of democracy that is emerging in the social media age—not the ordered, organized vision of early pluralists, but a chaotic, turbulent form of politics.

This book demonstrates how data science and experimentation with social data can provide a methodological toolkit for understanding, shaping, and perhaps even predicting the outcomes of this democratic turbulence….(More)”

Open Government: Missing Questions


Vadym Pyrozhenko at Administration & Society: “This article places the Obama administration’s open government initiative within the context of evolution of the U.S. information society. It examines the concept of openness along the three dimensions of Daniel Bell’s social analysis of the postindustrial society: structure, polity, and culture. Four “missing questions” raise the challenge of the compatibility of public service values with the culture of openness, address the right balance between postindustrial information management practices and the capacity of public organizations to accomplish their missions, and ask to reconsider the idea that greater structural openness of public organizations will necessarily increase their democratic legitimacy….(More)”

 

Build digital democracy


Dirk Helbing & Evangelos Pournaras in Nature: “Fridges, coffee machines, toothbrushes, phones and smart devices are all now equipped with communicating sensors. In ten years, 150 billion ‘things’ will connect with each other and with billions of people. The ‘Internet of Things’ will generate data volumes that double every 12 hours rather than every 12 months, as is the case now.

Blinded by information, we need ‘digital sunglasses’. Whoever builds the filters to monetize this information determines what we see — Google and Facebook, for example. Many choices that people consider their own are already determined by algorithms. Such remote control weakens responsible, self-determined decision-making and thus society too.

The European Court of Justice’s ruling on 6 October that countries and companies must comply with European data-protection laws when transferring data outside the European Union demonstrates that a new digital paradigm is overdue. To ensure that no government, company or person with sole control of digital filters can manipulate our decisions, we need information systems that are transparent, trustworthy and user-controlled. Each of us must be able to choose, modify and build our own tools for winnowing information.

With this in mind, our research team at the Swiss Federal Institute of Technology in Zurich (ETH Zurich), alongside international partners, has started to create a distributed, privacy-preserving ‘digital nervous system’ called Nervousnet. Nervousnet uses the sensor networks that make up the Internet of Things, including those in smartphones, to measure the world around us and to build a collective ‘data commons’. The many challenges ahead will be best solved using an open, participatory platform, an approach that has proved successful for projects such as Wikipedia and the open-source operating system Linux.

A wise king?

The science of human decision-making is far from understood. Yet our habits, routines and social interactions are surprisingly predictable. Our behaviour is increasingly steered by personalized advertisements and search results, recommendation systems and emotion-tracking technologies. Thousands of pieces of metadata have been collected about every one of us (seego.nature.com/stoqsu). Companies and governments can increasingly manipulate our decisions, behaviour and feelings1.

Many policymakers believe that personal data may be used to ‘nudge’ people to make healthier and environmentally friendly decisions. Yet the same technology may also promote nationalism, fuel hate against minorities or skew election outcomes2 if ethical scrutiny, transparency and democratic control are lacking — as they are in most private companies and institutions that use ‘big data’. The combination of nudging with big data about everyone’s behaviour, feelings and interests (‘big nudging’, if you will) could eventually create close to totalitarian power.

Countries have long experimented with using data to run their societies. In the 1970s, Chilean President Salvador Allende created computer networks to optimize industrial productivity3. Today, Singapore considers itself a data-driven ‘social laboratory’4 and other countries seem keen to copy this model.

The Chinese government has begun rating the behaviour of its citizens5. Loans, jobs and travel visas will depend on an individual’s ‘citizen score’, their web history and political opinion. Meanwhile, Baidu — the Chinese equivalent of Google — is joining forces with the military for the ‘China brain project’, using ‘deep learning’ artificial-intelligence algorithms to predict the behaviour of people on the basis of their Internet activity6.

The intentions may be good: it is hoped that big data can improve governance by overcoming irrationality and partisan interests. But the situation also evokes the warning of the eighteenth-century philosopher Immanuel Kant, that the “sovereign acting … to make the people happy according to his notions … becomes a despot”. It is for this reason that the US Declaration of Independence emphasizes the pursuit of happiness of individuals.

Ruling like a ‘benevolent dictator’ or ‘wise king’ cannot work because there is no way to determine a single metric or goal that a leader should maximize. Should it be gross domestic product per capita or sustainability, power or peace, average life span or happiness, or something else?

Better is pluralism. It hedges risks, promotes innovation, collective intelligence and well-being. Approaching complex problems from varied perspectives also helps people to cope with rare and extreme events that are costly for society — such as natural disasters, blackouts or financial meltdowns.

Centralized, top-down control of data has various flaws. First, it will inevitably become corrupted or hacked by extremists or criminals. Second, owing to limitations in data-transmission rates and processing power, top-down solutions often fail to address local needs. Third, manipulating the search for information and intervening in individual choices undermines ‘collective intelligence’7. Fourth, personalized information creates ‘filter bubbles’8. People are exposed less to other opinions, which can increase polarization and conflict9.

Fifth, reducing pluralism is as bad as losing biodiversity, because our economies and societies are like ecosystems with millions of interdependencies. Historically, a reduction in diversity has often led to political instability, collapse or war. Finally, by altering the cultural cues that guide peoples’ decisions, everyday decision-making is disrupted, which undermines rather than bolsters social stability and order.

Big data should be used to solve the world’s problems, not for illegitimate manipulation. But the assumption that ‘more data equals more knowledge, power and success’ does not hold. Although we have never had so much information, we face ever more global threats, including climate change, unstable peace and socio-economic fragility, and political satisfaction is low worldwide. About 50% of today’s jobs will be lost in the next two decades as computers and robots take over tasks. But will we see the macroeconomic benefits that would justify such large-scale ‘creative destruction’? And how can we reinvent half of our economy?

The digital revolution will mainly benefit countries that achieve a ‘win–win–win’ situation for business, politics and citizens alike10. To mobilize the ideas, skills and resources of all, we must build information systems capable of bringing diverse knowledge and ideas together. Online deliberation platforms and reconfigurable networks of smart human minds and artificially intelligent systems can now be used to produce collective intelligence that can cope with the diverse and complex challenges surrounding us….(More)” See Nervousnet project

The Power of Nudges, for Good and Bad


Richard H. Thaler in the New York Times: “Nudges, small design changes that can markedly affect individual behavior, have been catching on. These techniques rely on insights from behavioral science, and when used ethically, they can be very helpful. But we need to be sure that they aren’t being employed to sway people to make bad decisions that they will later regret.

Whenever I’m asked to autograph a copy of “Nudge,” the book I wrote with Cass Sunstein, the Harvard law professor, I sign it, “Nudge for good.” Unfortunately, that is meant as a plea, not an expectation.

Three principles should guide the use of nudges:

■ All nudging should be transparent and never misleading.

■ It should be as easy as possible to opt out of the nudge, preferably with as little as one mouse click.

■ There should be good reason to believe that the behavior being encouraged will improve the welfare of those being nudged.
As far as I know, the government teams in Britain and the United States that have focused on nudging have followed these guidelines scrupulously. But the private sector is another matter. In this domain, I see much more troubling behavior.

For example, last spring I received an email telling me that the first prominent review of a new book of mine had appeared: It was in The Times of London. Eager to read the review, I clicked on a hyperlink, only to run into a pay wall. Still, I was tempted by an offer to take out a one-month trial subscription for the price of just £1. As both a consumer and producer of newspaper articles, I have no beef with pay walls. But before signing up, I read the fine print. As expected, I would have to provide credit card information and would be automatically enrolled as a subscriber when the trial period expired. The subscription rate would then be £26 (about $40) a month. That wasn’t a concern because I did not intend to become a paying subscriber. I just wanted to read that one article.

But the details turned me off. To cancel, I had to give 15 days’ notice, so the one-month trial offer actually was good for just two weeks. What’s more, I would have to call London, during British business hours, and not on a toll-free number. That was both annoying and worrying. As an absent-minded American professor, I figured there was a good chance I would end up subscribing for several months, and that reading the article would end up costing me at least £100….

These examples are not unusual. Many companies are nudging purely for their own profit and not in customers’ best interests. In a recent column in The New York Times, Robert Shiller called such behavior “phishing.” Mr. Shiller and George Akerlof, both Nobel-winning economists, have written a book on the subject, “Phishing for Phools.”

Some argue that phishing — or evil nudging — is more dangerous in government than in the private sector. The argument is that government is a monopoly with coercive power, while we have more choice in the private sector over which newspapers we read and which airlines we fly.

I think this distinction is overstated. In a democracy, if a government creates bad policies, it can be voted out of office. Competition in the private sector, however, can easily work to encourage phishing rather than stifle it.

One example is the mortgage industry in the early 2000s. Borrowers were encouraged to take out loans that they could not repay when real estate prices fell. Competition did not eliminate this practice, because it was hard for anyone to make money selling the advice “Don’t take that loan.”

As customers, we can help one another by resisting these come-ons. The more we turn down questionable offers like trip insurance and scrutinize “one month” trials, the less incentive companies will have to use such schemes. Conversely, if customers reward firms that act in our best interests, more such outfits will survive and flourish, and the options available to us will improve….(More)

‘Democracy vouchers’


Gregory Krieg at CNN: “Democracy vouchers” could be coming to an election near you. Last week, more than 60% of Seattle voters approved the so-called “Honest Elections” measure, or Initiative 122, a campaign finance reform plan offering a novel way of steering public funds to candidates who are willing to swear off big money PACs.

For supporters, the victory — authorizing the use by voters of publicly funded “democracy vouchers” that they can dole out to favored candidates — marks what they hope will be the first step forward in a wide-ranging reform effort spreading to other cities and states in the coming year….

The voucher model also is “a one-two punch” for candidates, Silver said. “They become more dependent on their constituents because their constituents become their funders, and No. 2, they’re part of what I would call a ‘dilution strategy’ — you dilute the space with lots of small-dollar contributions to offset the undue influence of super PACs.”

How “democracy vouchers” work

Beginning next summer, Seattle voters are expected to begin receiving $100 from the city, parceled out in four $25 vouchers, to contribute to local candidates who accept the new law’s restrictions, including not taking funds from PACs, adhering to strict spending caps, and enacting greater transparency. Candidates can redeem the vouchers with the city for real campaign cash, which will likely flow from increased property taxes.

The reform effort began at the grassroots, but morphed into a slickly managed operation that spent nearly $1.4 million, with more than half of that flowing from groups outside the city.

Alan Durning, founder of the nonprofit sustainability think tank Sightline, is an architect of the Seattle initiative. He believes the campaign helped identify a key problem with other reform plans.

“We know that one of the strongest arguments against public funding for campaigns is the idea of giving tax dollars to candidates that you disagree with,” Durning told CNN. “There are a lot of people who hate the idea.”

Currently, most such programs offer to match with public funds small donations for candidates who meet a host of varying requirements. In these cases, taxpayer money goes directly from the government to the campaigns, limiting voters’ connection to the process.

“The benefit of vouchers … is you can think about it as giving the first $100 of your own taxes to the candidate that you prefer,” Durning explained. “Your money is going to the candidate you send it to — so it keeps the choice with the individual voter.”

He added that the use of vouchers can also help the approach appeal to conservative voters, who generally are supportive of voucher-type programs and choice.

But critics call that a misleading argument.

“You’re still taking money from people and giving it to politicians who they may not necessarily want to support,” said Patrick Basham, the founder and director of the Democracy Institute, a libertarian think tank.

“Now, if you, as Voter X, give your four $25 vouchers to Candidate Y, then that’s your choice, but only some of [the money] came from you. It also came from other people.”…(More)”

Politics and the New Machine


Jill Lepore in the NewYorker on “What the turn from polls to data science means for democracy”: “…The modern public-opinion poll has been around since the Great Depression, when the response rate—the number of people who take a survey as a percentage of those who were asked—was more than ninety. The participation rate—the number of people who take a survey as a percentage of the population—is far lower. Election pollsters sample only a minuscule portion of the electorate, not uncommonly something on the order of a couple of thousand people out of the more than two hundred million Americans who are eligible to vote. The promise of this work is that the sample is exquisitely representative. But the lower the response rate the harder and more expensive it becomes to realize that promise, which requires both calling many more people and trying to correct for “non-response bias” by giving greater weight to the answers of people from demographic groups that are less likely to respond. Pollster.com’s Mark Blumenthal has recalled how, in the nineteen-eighties, when the response rate at the firm where he was working had fallen to about sixty per cent, people in his office said, “What will happen when it’s only twenty? We won’t be able to be in business!” A typical response rate is now in the single digits.

Meanwhile, polls are wielding greater influence over American elections than ever….

Still, data science can’t solve the biggest problem with polling, because that problem is neither methodological nor technological. It’s political. Pollsters rose to prominence by claiming that measuring public opinion is good for democracy. But what if it’s bad?

A “poll” used to mean the top of your head. Ophelia says of Polonius, “His beard as white as snow: All flaxen was his poll.” When voting involved assembling (all in favor of Smith stand here, all in favor of Jones over there), counting votes required counting heads; that is, counting polls. Eventually, a “poll” came to mean the count itself. By the nineteenth century, to vote was to go “to the polls,” where, more and more, voting was done on paper. Ballots were often printed in newspapers: you’d cut one out and bring it with you. With the turn to the secret ballot, beginning in the eighteen-eighties, the government began supplying the ballots, but newspapers kept printing them; they’d use them to conduct their own polls, called “straw polls.” Before the election, you’d cut out your ballot and mail it to the newspaper, which would make a prediction. Political parties conducted straw polls, too. That’s one of the ways the political machine worked….

Ever since Gallup, two things have been called polls: surveys of opinions and forecasts of election results. (Plenty of other surveys, of course, don’t measure opinions but instead concern status and behavior: Do you own a house? Have you seen a doctor in the past month?) It’s not a bad idea to reserve the term “polls” for the kind meant to produce election forecasts. When Gallup started out, he was skeptical about using a survey to forecast an election: “Such a test is by no means perfect, because a preelection survey must not only measure public opinion in respect to candidates but must also predict just what groups of people will actually take the trouble to cast their ballots.” Also, he didn’t think that predicting elections constituted a public good: “While such forecasts provide an interesting and legitimate activity, they probably serve no great social purpose.” Then why do it? Gallup conducted polls only to prove the accuracy of his surveys, there being no other way to demonstrate it. The polls themselves, he thought, were pointless…

If public-opinion polling is the child of a strained marriage between the press and the academy, data science is the child of a rocky marriage between the academy and Silicon Valley. The term “data science” was coined in 1960, one year after the Democratic National Committee hired Simulmatics Corporation, a company founded by Ithiel de Sola Pool, a political scientist from M.I.T., to provide strategic analysis in advance of the upcoming Presidential election. Pool and his team collected punch cards from pollsters who had archived more than sixty polls from the elections of 1952, 1954, 1956, 1958, and 1960, representing more than a hundred thousand interviews, and fed them into a UNIVAC. They then sorted voters into four hundred and eighty possible types (for example, “Eastern, metropolitan, lower-income, white, Catholic, female Democrat”) and sorted issues into fifty-two clusters (for example, foreign aid). Simulmatics’ first task, completed just before the Democratic National Convention, was a study of “the Negro vote in the North.” Its report, which is thought to have influenced the civil-rights paragraphs added to the Party’s platform, concluded that between 1954 and 1956 “a small but significant shift to the Republicans occurred among Northern Negroes, which cost the Democrats about 1 per cent of the total votes in 8 key states.” After the nominating convention, the D.N.C. commissioned Simulmatics to prepare three more reports, including one that involved running simulations about different ways in which Kennedy might discuss his Catholicism….

Data science may well turn out to be as flawed as public-opinion polling. But a stage in the development of any new tool is to imagine that you’ve perfected it, in order to ponder its consequences. I asked Hilton to suppose that there existed a flawless tool for measuring public opinion, accurately and instantly, a tool available to voters and politicians alike. Imagine that you’re a member of Congress, I said, and you’re about to head into the House to vote on an act—let’s call it the Smeadwell-Nutley Act. As you do, you use an app called iThePublic to learn the opinions of your constituents. You oppose Smeadwell-Nutley; your constituents are seventy-nine per cent in favor of it. Your constituents will instantly know how you’ve voted, and many have set up an account with Crowdpac to make automatic campaign donations. If you vote against the proposed legislation, your constituents will stop giving money to your reëlection campaign. If, contrary to your convictions but in line with your iThePublic, you vote for Smeadwell-Nutley, would that be democracy? …(More)”

 

Remaking Participation: Science, Environment and Emergent Publics


Book edited by Jason Chilvers and Matthew Kearnes: “Changing relations between science and democracy – and controversies over issues such as climate change, energy transitions, genetically modified organisms and smart technologies – have led to a rapid rise in new forms of public participation and citizen engagement. While most existing approaches adopt fixed meanings of ‘participation’ and are consumed by questions of method or critiquing the possible limits of democratic engagement, this book offers new insights that rethink public engagements with science, innovation and environmental issues as diverse, emergent and in the making. Bringing together leading scholars on science and democracy, working between science and technology studies, political theory, geography, sociology and anthropology, the volume develops relational and co-productionist approaches to studying and intervening in spaces of participation. New empirical insights into the making, construction, circulation and effects of participation across cultures are illustrated through examples ranging from climate change and energy to nanotechnology and mundane technologies, from institutionalised deliberative processes to citizen-led innovation and activism, and from the global north to global south. This new way of seeing participation in science and democracy opens up alternative paths for reconfiguring and remaking participation in more experimental, reflexive, anticipatory and responsible ways….(More)”