Introducing the 21st-Century City Hall

Curated on Posted on by Stefaan Verhulst

GovTech: “Here are five platforms that are helping redefine civic engagement.

Neighborland: A new way to rally residents

If you’ve ever tried drumming up support for a neighborhood project, you know firsthand how difficult the effort can be. From diverse work schedules to just plain indifference, capturing a community’s attention and rallying residents on an issue can seem impossible at times. Neighborland was created to make that task easier.
The online social engagement platform helps citizens and public officials connect on ideas and plans for a community. After creating a profile on Neighborland, users can post questions or ideas using words and pictures. The posts can be categorized by topic, and users can suggest related actions such as fundraisers and meetings….

Textizen: An easier way to give opinions

Chicago Public Schools, the nation’s third-largest school district, struggled to collect feedback from parents. To simplify the process, the district deployed Textizen, which makes sharing comments and responding to survey questions as easy as sending a text message….

Voterheads: Early warning on important issues

It’s a scenario every local government is likely familiar with: There’s a council meeting and while decisions are being made on behalf of everyone in the area, only a small percentage of the population participates in the process. But once a decision is made, citizens complain about the result….Voterheads, a free online engagement platform that alerts citizens via email when their city, county or school board is discussing a topic that they’re interested in. Using a sliding scale, users indicate their degree of opposition or support of a topic like taxes, at which point the system decides if or how quickly that person should be notified about an upcoming public meeting….

Community PlanIt: A game with real-world results

Eric Gordon, an Emerson College professor, creates games and other digital tools that energize civic participation. He runs the university’s Engagement Game Lab and develops programs to make community planning fun and interactive for citizens.
One of his creations is Community PlanIt, an online game that solicits comments from residents about their neighborhoods. City administrators analyze the feedback to make more informed choices about community development….

Open Town Hall: Letting cooler heads prevail

Democracy is a messy process. James Madison said that faction and discord are “sown in the nature of man,” and have “divided mankind into parties, inflamed them with mutual animosity and rendered them much more disposed to vex and oppress each other than to cooperate for their common good.” Winston Churchill once noted, “Democracy is the worst form of government except all those other forms that have been tried from time to time.”…Peak Democracy’s Open Town Hall moves the public meeting process online, acknowledging some 21st-century realities and offering a few other advantages too….Open Town Hall requires registration, and the topics are presented by the jurisdiction. Rather than restricting input, said Cohen, it broadens the appeal of participation and brings in many more moderate views. Open Town Hall also requires a geocoded address so that input on an issue can be evaluated based on its location. The names and locations view can be turned on or off, depending on the issue and the jurisdiction’s wishes….

3 Platforms to Watch

Placehood.org: Billed as a “virtual place to discuss real places that you want to see transformed,” Placehood connects citizens, developers and city planners. The goal is to repurpose or improve underutilized properties, while letting users comment about a place, post improvement ideas, add images and gather support.
Outline.com: This platform visualizes a public policy’s impact on the state or local economy by simulation. Outline lets citizens perform what-if analyses on budgets and policies and provide feedback to the government. The simulator is being piloted in Massachusetts, and the company hopes to grow the number of users this summer.
PlaceSpeak: Launched in Canada, the online community consultation website connects citizens with local issues. Users’ addresses are verified, allowing the government or organization to specify areas where it would like to get feedback from or generate ideas about.”

Experiments in Democracy

Curated on Posted on by Stefaan Verhulst

Jeremy Rozansky, assistant editor of National Affairs in The New Atlantis: ” In his debut book Uncontrolled, entrepreneur and policy analyst Jim Manzi argues that social scientists and policymakers should instead adopt the “experimental method.” The essential tool of this method is the randomized field trial (RFT), a technique that already informs many of our successful private enterprises. Perhaps the best known example of RFTs — one that Manzi uses to illustrate the concept — is the kind of clinical trial performed to test new medicines, wherein researchers “undertake a painstaking series of replicated controlled experiments to measure the effects of various interventions under various conditions,” as he puts it.
 
The central argument of Uncontrolled is that RFTs should be adopted more widely by businesses as well as government. The book is helpful and holds much wisdom — although the approach he recommends is ultimately just another streetlamp in the night, casting a pale light that tapers off after a few yards. Much still lies beyond its glow….
The econometric method now dominates the social sciences because it helps to cope with the problem of high causal density. It begins with a large data set: economic records, election results, surveys, and other similar big pools of data. Then the social scientist uses statistical techniques to model the interactions of sundry independent variables (causes) and a dependent variable (the effect). But for this method to work properly, social scientists must know all the causally important variables beforehand, because a hidden conditional could easily yield a false positive.
The experimental method, which Manzi prefers, offers a different way of coping with high causal density: sidestepping the problem of isolating exact causes. To sort out whether a given treatment or policy works, a scientist or social scientist can try it out on a random section of a population, and compare the results to a different section of the population where the treatment or policy was not implemented. So while econometric models aim to identify which particular variables are responsible for different results, RFTs have more modest aims, as they do not seek to identify every hidden conditional. By using the RFT approach, we may not know precisely why we achieved a desired effect, since we do not model all possible variables. But we can gain some ability to know that we will achieve a desired effect, at least under certain conditions.
Strictly speaking, even a randomized field trial only tells us with certainty that some exact technique worked with some specific population on some specific date in the past when conducted by some specific experimenters. We cannot know whether a given treatment or policy will work again under the same conditions at a later date, much less on a different population, much less still on the population as a whole. But scientists must always be cautious about moving from particular results to general conclusions; this is why experiments need to be replicated. And the more we do replicate them, the more information we can gain from those particular results, and the more reliably they can build toward teaching us which treatments or policies might work or (more often) which probably won’t. The result is that the RFT approach is very well suited to the business of government, since policymakers usually only need to know whether a given policy will work — whether it will produce a desired outcome.”
 

Is Cybertopianism Really Such a Bad Thing?

Curated on Posted on by Stefaan Verhulst

in Slate: “As the historian and technology scholar Langdon Winner suggests, “The arrival of any new technology that has significant power and practical potential always brings with it a wave of visionary enthusiasm that anticipates the rise of a utopian social order.” Technologies that connect individuals to one another—like the airplane, the telegraph, and the radio—appear particularly powerful at helping us imagine a smaller, more connected world. Seen through this lens, the Internet’s underlying architecture—it is no more and no less than a network that connects networks—and the sheer amount written about it in the past decade guaranteed that the network would be placed at the center of visions for a world made better through connection. These visions are so abundant that they’ve even spawned a neologism: “cyberutopianism.”

The term “cyberutopian” tends to be used only in the context of critique. Calling someone a cyberutopian implies that he or she has an unrealistic and naïvely overinflated sense of what technology makes possible and an insufficient understanding of the forces that govern societies. Curiously, the commonly used term for an opposite stance, a belief that Internet technologies are weakening society, coarsening discourse, and hastening conflict is described with a less weighted term: “cyberskepticism.” Whether or not either of these terms adequately serves us in this debate, we should consider cyberutopianism’s appeal, and its merits….

If we reject the notion that technology makes certain changes inevitable, but accept that the aspirations of the “cyberutopians” are worthy ones, we are left with a challenge: How do we rewire the tools we’ve built to maximize our impact on an interconnected world? Accepting the shortcomings of the systems we’ve built as inevitable and unchangeable is lazy. As Benjamin Disraeli observed in Vivian Grey, “Man is not the creature of circumstances, circumstances are the creatures of men. We are free agents, and man is more powerful than matter.” And, as Rheingold suggests, believing that people can use technology to build a world that’s more just, fair, and inclusive isn’t merely defensible. It’s practically a moral imperative.


Excerpted from Rewire: Digital Cosmopolitans in the Age of Connection by Ethan Zuckerman.”

Technocracy within Representative Democracy

Curated on Posted on by Stefaan Verhulst

Christina Ribbhagen’s new paper on “Technocracy within Representative Democracy: Technocratic Reasoning and Justification among Bureaucrats and Politicians”: ” How can you possibly have ‘Technocracy within Representative Democracy’, as suggested in the title of this thesis? Shouldn’t the correct title be ‘Technocracy or Representative Democracy’, the sceptic might ask? Well, if technocracy is strictly defined, as rule by an elite of (technical) experts, the sceptic obviously has a point. Democracy means rule by the people (demos) and not rule by (technical) experts. However, in tune with Laird (1990; see also Fischer 2000), I argue that merely establishing the absence of a simple technocratic ruling class is only half the story; instead a more subtle interpretation of technocracy is needed.
Laird (1990, p. 51) continues his story by stating that: ‘The problem of technocracy is the problem of power relations and how those relations are affected by the importance of esoteric knowledge in modern society. The idea that such knowledge is important is correct. The idea that it is important because it leads to the rise of a technically skilled ruling class is mistaken. The crucial issue is not who gains power but who loses it. Technocracy is not the rise of experts, it is the decline of citizens’. Or as formulated by Fischer (2000), ‘One of the most important contemporary functions of technocratic politics, it can be argued, rests not so much on its ascent to power (in the traditional sense of the term) as on the fact that its growing influence shields the elites from political pressure from below’. The crucial issue for the definition of technocracy then is not who governs, rather it lies in the mode of politics. As argued by Fischer (2000), too often writers have dismissed the technocratic thesis on the grounds that experts remain subordinate to top-level economic and political elites. A consequence of this, he continues, is that this argument ‘overlooks the less visible discursive politics of technocratic expertise. Not only does the argument fail to appreciate the way this technical, instrumental mode of inquiry has come to shape our thinking about public problems, but it neglects the ways these modes of thought have become implicitly embedded in our institutional discourses and practices’ (p. 17). Thus, technocracy here should not be understood as ‘rule by experts’, but rather ‘government by technique’ focusing on the procedures and content of politics, suggesting that technocratic reasoning and justification has gained ground and dominates the making of public policy (Boswell, 2009; Fischer, 1990; Meynaud, 1969; Radaelli, 1999b;). To be sure, indirectly this will have consequences as to who will win or lose power. A policy issue or process that is technocratically framed is likely to disempower those lacking information and expertise within the area (Fischer, 1990; Laird, 19903), while supplying those with information and expertise with a ‘technocratic key’ (Uhrwing, 2001) leading to the door of political power.”

Is Civic Hacking The Future Of Democracy And Job Creation?

Curated on Posted on by Stefaan Verhulst

Anthony Wing Kosner in Forbes: “The hacker method is code first, ask permission later. This is great for getting things done quickly, but it sidesteps the gnarly issues of how citizen contributions actually get deployed within government agencies. There are all kinds of projects that can just get done and deployed using resources in the public domain, but civic hacking aims to get more directly involved in government.
For organizations on the receiving end of civic code, there are many questions as well. How do you test and implement the code? How will the code get maintained? What happens if there are unintended consequences of how public data is used? Jawitz hismelf is working on the idea of “civic startups,” as a way of both creating jobs around these efforts and in developing the specific infrastructure required to harvest civic efforts and turn them into working programs—and in some cases, new businesses….
I think that we are only beginning to explore the ways to merge the creative anarchy of hacker culture with the careful regulation of civic concerns. In a sense, this is the dialectic between entropy and inertia that play itself out in technologies of all kinds. But the fact that it is difficult is an indication that there is real work here to engage with, real problems to solve. Hack on!”

Nominate a White House Champion of Change for Transformative Civic Engagement

Curated on Posted on by Stefaan Verhulst

Lisa Ellman and Nick Sinai @ The White House Blog: “But we know that much of the best open government work happens in America’s towns and cities. Every day, local leaders across America’s communities are stepping up in big ways to advance open government goals from the ground up.
This July, the White House will host a “Champions of Change” event to celebrate these local change-agents, whose exemplary leadership is helping to strengthen our democracy and increase participation in our government.
The event will convene extraordinary individuals who are taking innovative approaches to engage citizens and communities in the practice of open government and civic participation.  These leaders will be invited to the White House to celebrate their accomplishments and showcase the steps they have taken to foster a more open, transparent, and participatory government.
Today, we’re asking you to help us identify these standout local leaders by nominating a Champion of Change for Transformative Civic Engagement by noon on Friday, June 21st.  A Champion’s work may involve:

  • Piloting a participatory and democracy-building initiative, such as one that engages citizens in governance beyond elections;
  • Engaging traditionally disengaged communities in local governance;
  • Using new technologies to enhance transparency, participation, and collaboration in government.

We look forward to hearing from you!
Nominate a Transformative Civic Leader as a Champion of Change (under theme of service, choose “Transformative Civic Engagement Leaders”).

The "audience" as participative, idea generating, decision making citizens: will they transform government?

Curated on Posted on by Stefaan Verhulst
Paper by Teresa Harrison in latest issue of the Journal “Participations“: “From a purely technical perspective, no one, including Tim Berners-Lee, has ever been able to pinpoint exactly what makes Web 2.0 unique. What may be most accurate to say, is that the enormous popularity of social networking and other social media technologies hinges on a radical reconceptualisation of the audience, now routinely incorporated into ICT applications. Once treated as passive consumers of content created by others, designers of these applications now appreciate and exploit, the fact that new media users (formerly known as the “audience”) actively create content online to serve their own goals, frequently as they interact with others. Users of Web 2.0 applications display and tinker with their identities, express themselves on all kinds of topics, invent new products and ideas, and, as Don Tapscott, Tim O’Reilly and legions of other business gurus hasten to remind us, are willing, so far at least, to lend their problem solving, creative efforts and intellectual products to businesses seeking to innovate, or just looking for free marketing. Hoping to harness this largely uncompensated labour, organisations of all types (both commercial and non-profit) have been quick to find ways to attract these “producers” to their projects.
Governments have not been the swiftest in this regard, however, they may present the most ambitious and optimistic agenda for involving internet users. Nations around the world now hope to use new media to engage their citizens in some variation of participatory governance. Where once the prospects for “town hall style democracy,” were doomed by the limitations and inefficiencies of one-way media transactions, the networked interactivity of social media now makes it technically feasible to invite citizen participation on a routine basis. What is not yet clear is how citizens will react over the long term to these invitations and what kinds of social issues and software applications will best attract and immerse them into new citizenship practices.”

How legislatures work – and should work – as public space

Curated on Posted on by Stefaan Verhulst

Paper by John Parkinson in latest issue of Democratization: “In a democracy, legislatures are not only stages for performances by elected representatives; they are also stages for performances by other players in the public sphere. This article argues that while many legislatures are designed and built as spaces for the public to engage with politics, and while democratic norms require some degree of access, increasingly what are termed “purposive publics” are being superseded by groups who are only publics in an aggregative, accidental sense. The article begins with a conceptual analysis of the ways in which legislatures can be thought of as public spaces, and the in-principle access requirements that follow from them. It then draws on interviews and observational fieldwork in eleven capital cities to discover whether the theoretical requirements are met in practice, revealing further tensions. The conclusions are that accessibility is important; is being downgraded in important ways; but also that access norms stand in tension with the requirement that legislatures function as working buildings if they are to retain their symbolic value. The article ends with two “modest proposals”, one concerning the design of the plazas in front of legislatures, the other concerning a role for the wider public in legislative procedure.”

Transparency, E-Government, and Accountability Some Issues and Considerations

Curated on Posted on by Stefaan Verhulst

New Paper in Public Performance & Management Review: “Greater use of information and communications technology and e-government can increase governmental transparency. This, in turn, may invite citizen participation, foster e-governance, and facilitate e-democracy. However, beyond a certain point, more government openness may be dysfunctional if it reduces operational capacity. This article claims that in the real world, where the proverbial question is “Why can’t government be like business?,” many public managers are challenged by the need to perform a balancing act between the pursuit of greater openness and private-sector efficiency. The article concludes that there is a need to develop theories, models, and trainings to assist managers in addressing this balancing challenge.”