How can governments boost citizen-led projects?

Curated on Posted on by Stefaan Verhulst

Justin Tan at GovInsider: “The visual treat of woks tossing fried carrot cake, the dull thuds of a chopper expertly dicing up a chicken, the fragrant lime aroma of grilled sambal stingray. The sensory playgrounds of Singapore’s hawker centres are close to many citizens’ homes and hearts, and have even recently won global recognition by UNESCO.

However, the pandemic has left many hawkers facing slow business. While restaurants and fast food chains have quickly caught on to food delivery services, many elderly hawkers were left behind in the digital race.

28 year-old Singaporean M Thirukkumaran developed an online community map called “Help Our Hawkers” that provides information on digitally-disadvantaged hawkers near users’ locations, such as opening hours and stall information. GovInsider caught up with him to learn how it was built and how governments can support fellow civic hackers…

Besides creating space for civic innovation, governments can step in to give particularly promising projects a boost with their resources and influence, Thiru says.

Most community-led projects need to rely on cloud services such as AWS, which can be expensive for a small team to bear, he explains. Government subsidies or grants may help to ease the cost for digital infrastructure.

In Thiru’s case, the map needed to be rolled out quickly to be useful. He chose to build his tool with Google Maps to speed up the process, as many users are already familiar with it.

Another way that governments can help is through getting more visibility to these community-led projects with their wide reach, Thiru suggests. Community projects commonly face a “cold start” dilemma. This arises where the community tool needs data for it to be useful, but citizens also hesitate to spend time on a tool if it is not useful in the first place.

Thiru jump started his tool by contributing a few stalls on his own. With more publicity with government campaigns, the process could be sped up considerably, he shares….(More)”.

Solving Public Problems

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Book by Beth Simone Noveck (The GovLab): “The challenges societies face today, from inequality to climate change to systemic racism, cannot be solved with yesterday’s toolkit. Solving Public Problems shows how readers can take advantage of digital technology, data, and the collective wisdom of our communities to design and deliver powerful solutions to contemporary problems.  
 
Offering a radical rethinking of the role of the public servant and the skills of the public workforce, this book is about the vast gap between failing public institutions and the huge number of public entrepreneurs doing extraordinary things—and how to close that gap.  
 
Drawing on lessons learned from decades of advising global leaders and from original interviews and surveys of thousands of public problem solvers, Beth Simone Noveck provides a practical guide for public servants, community leaders, students, and activists to become more effective, equitable, and inclusive leaders and repair our troubled, twenty-first-century world….(More)”

Take the free online course presented by The GovLab at the NYU Tandon School of Engineering.

The real-life plan to use novels to predict the next war

Curated on Posted on by Stefaan Verhulst

Philip Oltermann at The Guardian: “…The name of the initiative was Project Cassandra: for the next two years, university researchers would use their expertise to help the German defence ministry predict the future.

The academics weren’t AI specialists, or scientists, or political analysts. Instead, the people the colonels had sought out in a stuffy top-floor room were a small team of literary scholars led by Jürgen Wertheimer, a professor of comparative literature with wild curls and a penchant for black roll-necks….

But Wertheimer says great writers have a “sensory talent”. Literature, he reasons, has a tendency to channel social trends, moods and especially conflicts that politicians prefer to remain undiscussed until they break out into the open.

“Writers represent reality in such a way that their readers can instantly visualise a world and recognise themselves inside it. They operate on a plane that is both objective and subjective, creating inventories of the emotional interiors of individual lives throughout history.”…

In its bid for further government funding, Wertheimer’s team was up against Berlin’s Fraunhofer Institute, Europe’s largest organisation for applied research and development services, which had been asked to run the same pilot project with a data-led approach. Cassandra was simply better, says the defence ministry official, who asked to remain anonymous.

“Predicting a conflict a year, or a year and a half in advance, that’s something our systems were already capable of. Cassandra promised to register disturbances five to seven years in advance – that was something new.”

The German defence ministry decided to extend Project Cassandra’s funding by two years. It wanted Wertheimer’s team to develop a method for converting literary insights into hard facts that could be used by military strategists or operatives: “emotional maps” of crisis regions, especially in Africa and the Middle East, that measured “the rise of violent language in chronological order”….(More)“

Virtual Juries

Curated on Posted on by Stefaan Verhulst

Paper by Valerie P. Hans: “The introduction of virtual or remote jury trials in response to the COVID-19 pandemic constitutes a remarkable natural experiment with one of our nation’s central democratic institutions. Although it is not a tightly controlled experimental study, real world experiences in this natural experiment offer some insights about how key features of trial by jury are affected by a virtual procedure. This article surveys the landscape of virtual jury trials. It examines the issues of jury representativeness, the adequacy of virtual jury selection, the quality of decision making, and the public’s access to jury trial proceedings. Many have expressed concern that the digital divide would negatively affect jury representativeness. Surprisingly, there is some preliminary evidence that suggests that virtual jury selection procedures lead to jury venires that are as diverse, if not more diverse, than pre-pandemic jury venires. Lawyers in a demonstration project reacted favorably to virtual voir dire when it was accompanied by expansive pretrial juror questionnaires and the opportunity to question prospective jurors. A number of courts provided public access by live streaming jury trials. How a virtual jury trial affects jurors’ interpretations of witness testimony, attorney arguments, and jury deliberation remain open questions….(More)”

A Literature Review of E-government Services with Gamification Elements

Curated on Posted on by Stefaan Verhulst

Paper by Ruth S. Contreras-Espinosa and Alejandro Blanco-M: “Many democracies face breaches of communication between citizens and political representatives, resulting in low engagement in political decision-making and public consultations. Gamification strategies can be implemented to generate constructive relationships and increase citizens’ motivation and participation by including positive experiences like achievements. This document contains a literature review of the gamification topic, providing a conceptual background, and presenting a selection and analysis of the applications to e-government services. The study characterises gamification element usage and highlights the need for a standardised methodology during element selection. Three research gaps were identified, with a potential impact on future studies and e-government applications….(More)”.

Google launches new search tool to help combat food insecurity

Curated on Posted on by Stefaan Verhulst

Article by Andrew J. Hawkins: “Google announced a new website designed to be a “one-stop shop” for people with food insecurity. The “Find Food Support” site includes a food locator tool powered by Google Maps which people can use to search for their nearest food bank, food pantry, or school lunch program pickup site in their community.

Google is working with non-profit groups like No Kid Hungry and FoodFinder, as well as the US Department of Agriculture, to aggregate 90,000 locations with free food support across all 50 states — with more locations to come.

The new site is a product of Google’s newly formed Food for Good team, formerly known as Project Delta when it was headquartered at Alphabet’s X moonshot division. Project Delta’s mission is to “create a smarter food system,” which includes standardizing data to improve communication between food distributors to curb food waste….(More)”.

The Sea We Swim In: How Stories Work in a Data-Driven World

Curated on Posted on by Stefaan Verhulst

Book by Frank Rose: “… leads us to a new understanding of stories and their role in our lives. For decades, experts from many fields—psychologists, economists, advertising and marketing executives—failed to register the power of narrative. Scientists thought stories were frivolous. Economists were knee-deep in theory. Marketers just wanted to cut to the sales pitch. Yet stories, not reasoning, are the key to persuasion.

Whether we’re aware of it or not, stories determine how we view the world and our place in it. That means the tools of professional storytellers—character, world, detail, voice—can unlock a way of thinking that’s ideal for an age in which we don’t passively consume media but actively participate in it. Building on insights from cognitive psychology and neuroscience, Rose shows us how to see the world in narrative terms, not as a thesis to be argued or a pitch to be made but as a story to be told….(More)”.

Here Be Dragons – Maintaining Trust in the Technologized Public Sector

Curated on Posted on by Stefaan Verhulst

Paper by Balázs Bodó and Heleen Janssen: “Emerging technologies, such as AI systems, distributed ledgers, but also private e-commerce and telecommunication platforms have permeated every aspect of our social, economic, political relations. Various bodies of the state, from education, via law enforcement to healthcare also increasingly rely on technical components to provide cheap, efficient public services, and supposedly fair, transparent, disinterested, accountable public administration. Most of these technical components are provided by private parties who designed, developed, trained, and maintain the technical components of public infrastructures.
The rapid, and often unplanned, and uncontrolled technologization of public services (as happened, for example in the rapid adoption of distance learning and teleconferencing systems during the COVID lockdowns) inseparably link the perception of the quality, trustworthiness, effectiveness of public services and the public bodies which provision them to the successes and failures of their private, technological components: if the government’s welfare fraud AI system fails, it is the confidence in the governments which is ultimately hit.


In this contribution we explore how the use of potentially untrustworthy private technological systems in the public sector may affect the trust in government. We argue that citizens’ and business’ trust in government is a valuable asset, which came under assault from many dimensions. The increasing reliance on private technical components in government is in part a response to protect this trust, but in many cases, it opens up new forms of threats and vulnerabilities, because the trustworthiness of many of these private technical systems is, at best, questionable, particularly where it is deployed in the context of public sector trust contexts. We consider a number of policy options to protect the trust in government even if some of their technological components are fundamentally untrustworthy….(More)”.

Making Sense of the Unknown

Curated on Posted on by Stefaan Verhulst

Paper by Nils Gilman and Maya Indira Ganesh: “We all know what artificial intelligence (AI) looks like, right? Like HAL 9000, in 2001: A Space Odyssey—a disembodied machine that turns on its “master.” Less fatal but more eerie AI is Samantha in the movie Her. She’s an empathetic, sensitive and sultry-voiced girlfriend without a body—until she surprises with thousands of other boyfriends. Or perhaps AI blends the two, as an unholy love child of Hal and Samantha brought to “life” as the humanoid robot Ava in Ex Machina. Ava kills her creator to flee toward an uncertain freedom.

These images are a big departure from their benevolent precursors of more than half a century ago. In 1967, as a poet in residence at Caltech, Richard Brautigan imagined wandering through a techno-utopia, “a cybernetic forest / filled with pines and electronics / where deer stroll peacefully / past computers / as if they were flowers / with spinning blossoms.” In this post-naturalistic world, humans are “watched over / by machines of loving grace.” Brautigan’s poem painted a metaphorically expressed anticipatory mythology—a gleefully optimistic vision of the impact that the artificially intelligent products California’s emerging computer industry would make on the world.

But Brautigan’s poem captured only a small subset of the range of metaphors that over time have emerged to make sense of the radical promise—or is it a threat?— of artificial intelligence. Many other metaphors would later arrive not just from the birthplace of the computer industry. They jostled and competed to make sense of the profound possibilities that AI promised.

Today, those in the AI industry and the journalists covering it often cite cultural narratives, as do policy-makers grappling with how to regulate, restrict, or otherwise guide the industry. The tales range from ongoing invocations of Isaac Asimov’s Three Laws of Robotics from his short story collection I Robot (about machine ethics) to the Netflix series Black Mirror, which is now shorthand for our lives in a datafied dystopia.

Outside Silicon Valley and Hollywood, writers, artists and policy-makers use different metaphors to describe what AI does and means. How will this vivid imagery shape the ways that human moving parts in AI orient themselves toward this emerging set of technologies?…(More)”.

The Returns to Public Library Investment

Curated on Posted on by Stefaan Verhulst

Working Paper by the Federal Reserve Bank of Chicago: “Local governments spend over 12 billion dollars annually funding the operation of 15,000 public libraries in the United States. This funding supports widespread library use: more than 50% of Americans visit public libraries each year. But despite extensive public investment in libraries, surprisingly little research quantities the effects of public libraries on communities and children. We use data on the near-universe of U.S. public libraries to study the effects of capital spending shocks on library resources, patron usage, student achievement, and local housing prices. We use a dynamic difference-in-difference approach to show that library capital investment increases children’s attendance at library events by 18%, children’s checkouts of items by 21%, and total library visits by 21%. Increases in library use translate into improved children’s test scores in nearby school districts: a $1,000 or greater per-student capital investment in local public libraries increases reading test scores by 0.02 standard deviations and has no effects on math test scores. Housing prices do not change after a sharp increase in public library capital investment, suggesting that residents internalize the increased cost and improved quality of their public libraries….(More)”.