Trivialization and Public Opinion: Slogans, Substance, and Styles of Thought in the Age of Complexity

Curated on Posted on by Stefaan Verhulst

Book by Oldrich Bubak and Henry Jacek: “Centering on public discourse and its fundamental lapses, this book takes a unique look at key barriers to social and political advancement in the information age. Public discourse is replete with confident, easy to manage claims, intuitions, and other shortcuts; outstanding of these is trivialization, the trend to distill multifaceted dilemmas to binary choices, neglect the big picture, gloss over alternatives, or filter reality through a lens of convenience—leaving little room for nuance and hence debate.

Far from superficial, such lapses are symptoms of deeper, intrinsically connected shortcomings inviting further attention. Focusing primarily on industrialized democracies, the authors take their readers on a transdisciplinary journey into the world of trivialization, engaging as they do so the intricate issues borne of a modern environment both enabled and constrained by technology. Ultimately, the authors elaborate upon the emerging counterweights to conventional worldviews and the paradigmatic alternatives that promise to help open new avenues for progress….(More)”.

Drones to deliver medicines to 12m people in Ghana

Curated on Posted on by Stefaan Verhulst

Neil Munshi in the Financial Times: “The world’s largest drone delivery network, ferrying 150 different medicines and vaccines, as well as blood, to 2,000 clinics in remote parts of Ghana, is set to be announced on Wednesday.

The network represents a big expansion for the Silicon Valley start-up Zipline, which began delivering blood in Rwanda in 2016 using pilotless, preprogrammed aircraft. The move, along with a new agreement in Rwanda signed in December, takes the company beyond simple blood distribution to more complicated vaccine and plasma deliveries.

“What this is going to show is that you can reach every GPS co-ordinate, you can serve everybody,” said Keller Rinaudo, Zipline chief executive. “Every human in that region or country [can be] within a 15-25 minute delivery of any essential medical product — it’s a different way of thinking about universal coverage.”

Zipline will deliver vaccines for yellow fever, polio, diptheria and tetanus which are provided by the World Health Organisation’s Expanded Project on Immunisation. The WHO will also use the company’s system for future mass immunisation programmes in Ghana.

Later this year, Zipline has plans to start operations in the US, in North Carolina, and in south-east Asia. The company said it will be able to serve 100m people within a year, up from the 22m that its projects in Ghana and Rwanda will cover.

In Ghana, Zipline said health workers will receive deliveries via a parachute drop within about 30 minutes of placing their orders by text message….(More)”.

Technology-facilitated Societal Consensus

Curated on Posted on by Stefaan Verhulst

Paper by Timotheus Kampik and Amro Najjar: “The spread of radical opinions, facilitated by homophilic Internet communities (echo chambers), has become a threat to the stability of societies around the globe. The concept of choice architecture–the design of choice information for consumers with the goal of facilitating societally beneficial decisions–provides a promising (although not uncontroversial) general concept to address this problem.

The choice architecture approach is reflected in recent proposals advocating for recommender systems that consider the societal impact of their recommendations and not only strive to optimize revenue streams.

However, the precise nature of the goal state such systems should work towards remains an open question. In this paper, we suggest that this goal state can be defined by considering target opinion spread in a society on different topics of interest as a multivariate normal distribution; i.e., while there is a diversity of opinions, most people have similar opinions on most topics. We explain why this approach is promising, and list a set of crossdisciplinary research challenges that need to be solved to advance the idea….(More)”.

Cyberdiplomacy: Managing Security and Governance Online

Curated on Posted on by Stefaan Verhulst

Book by Shaun Riordan: “The world has been sleep-walking into cyber chaos. The spread of misinformation via social media and the theft of data and intellectual property, along with regular cyberattacks, threaten the fabric of modern societies. All the while, the Internet of Things increases the vulnerability of computer systems, including those controlling critical infrastructure. What can be done to tackle these problems? Does diplomacy offer ways of managing security and containing conflict online?

In this provocative book, Shaun Riordan shows how traditional diplomatic skills and mindsets can be combined with new technologies to bring order and enhance international cooperation. He explains what cyberdiplomacy means for diplomats, foreign services and corporations and explores how it can be applied to issues such as internet governance, cybersecurity, cybercrime and information warfare. Cyberspace, he argues, is too important to leave to technicians. Using the vital tools offered by cyberdiplomacy, we can reduce the escalation and proliferation of cyberconflicts by proactively promoting negotiation and collaboration online….(More)”.

Renovating Democracy: Governing in the Age of Globalization and Digital Capitalism

Curated on Posted on by Stefaan Verhulst

Book by Nathan Gardels and Nicolas Berggruen: “The rise of populism in the West and the rise of China in the East have stirred a rethinking of how democratic systems work—and how they fail. The impact of globalism and digital capitalism is forcing worldwide attention to the starker divide between the “haves” and the “have-nots,” challenging how we think about the social contract.

With fierce clarity and conviction, Renovating Democracy tears down our basic structures and challenges us to conceive of an alternative framework for governance. To truly renovate our global systems, the authors argue for empowering participation without populism by integrating social networks and direct democracy into the system with new mediating institutions that complement representative government. They outline steps to reconfigure the social contract to protect workers instead of jobs, shifting from a “redistribution” after wealth to “pre-distribution” with the aim to enhance the skills and assets of those less well-off. Lastly, they argue for harnessing globalization through “positive nationalism” at home while advocating for global cooperation—specifically with a partnership with China—to create a viable rules-based world order. 

Thought provoking and persuasive, Renovating Democracy serves as a point of departure that deepens and expands the discourse for positive change in governance….(More)”.

The Technology Fallacy: How People Are the Real Key to Digital Transformation

Curated on Posted on by Stefaan Verhulst

Book by Gerald C. Kane, Anh Nguyen Phillips, Jonathan R. Copulsky and Garth R. Andrus: “Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions—but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people and that effective digital transformation involves changes to organizational dynamics and how work gets done. A focus only on selecting and implementing the right digital technologies is not likely to lead to success. The best way to respond to digital disruption is by changing the company culture to be more agile, risk tolerant, and experimental.

The authors draw on four years of research, conducted in partnership with MIT Sloan Management Review and Deloitte, surveying more than 16,000 people and conducting interviews with managers at such companies as Walmart, Google, and Salesforce. They introduce the concept of digital maturity—the ability to take advantage of opportunities offered by the new technology—and address the specifics of digital transformation, including cultivating a digital environment, enabling intentional collaboration, and fostering an experimental mindset. Every organization needs to understand its “digital DNA” in order to stop “doing digital” and start “being digital.”

Digital disruption won’t end anytime soon; the average worker will probably experience numerous waves of disruption during the course of a career. The insights offered by The Technology Fallacy will hold true through them all….(More)”.

e-Democracy: Toward a New Model of (Inter)active Society

Curated on Posted on by Stefaan Verhulst

Book by Alfredo M. Ronchi: “This book explores the main elements of e-Democracy, the term normally used to describe the implementation of democratic government processes by electronic means. It provides insights into the main technological and human issues regarding governance, government, participation, inclusion, empowerment, procurement and, last but not least, ethical and privacy issues. Its main aim is to bridge the gap between technological solutions, their successful implementation, and the fruitful utilization of the main set of e-Services totally or partially delivered by governments or non-government organizations.


Today, various parameters actively influence e-Services’ success or failure: cultural aspects, organisational issues, bureaucracy and workflows, infrastructure and technology in general, user habits, literacy, capacity or merely interaction design. This includes having a significant population of citizens who are willing and able to adopt and use online services; as well as developing the managerial and technical capability to implement applications that meet citizens’ needs. This book helps readers understand the mutual dependencies involved; further, a selection of success stories and failures, duly commented on, enables readers to identify the right approach to innovation in governmental e-Services….(More)”

Open government for all? Co-creating digital public services for older adults through data walks

Curated on Posted on by Stefaan Verhulst

Paper by Juliane Jarke: “The purpose of this paper is to review interventions/methods for engaging older adults in meaningful digital public service design by enabling them to engage critically and productively with open data and civic tech.

The paper evaluates data walks as a method for engaging non-tech-savvy citizens in co-design work. These were evaluated along a framework considering how such interventions allow for sharing control (e.g. over design decisions), sharing expertise and enabling change.

Within a co-creation project, different types of data walks may be conducted, including ideation walks, data co-creation walks or user test walks. These complement each other with respect to how they facilitate the sharing of control and expertise, and enable change for a variety of older citizens.

Data walks are a method with a low-threshold, potentially enabling a variety of citizens to engage in co-design activities relating to open government and civic tech.

Such methods address the digital divide and further social participation of non-tech-savvy citizens. They value the resources and expertise of older adults as co-designers and partners, and counter stereotypical ideas about age and ageing….(More)”.

Open Justice: Public Entrepreneurs Learn to Use New Technology to Increase the Efficiency, Legitimacy, and Effectiveness of the Judiciary

Curated on Posted on by Stefaan Verhulst

The GovLab: “Open justice is a growing movement to leverage new technologies – including big data, digital platforms, blockchain and more – to improve legal systems by making the workings of courts easier to understand, scrutinize and improve. Through the use of new technology, open justice innovators are enabling greater efficiency, fairness, accountability and a reduction in corruption in the third branch of government. For example, the open data portal ‘Atviras Teismas’ Lithuania (translated ‘open court’ Lithuania) is a platform for monitoring courts and judges through performance metrics’. This portal serves to make the courts of Lithuania transparent and benefits both courts and citizens by presenting comparative data on the Lithuanian Judiciary.

To promote more Open Justice projects, the GovLab in partnership with the Electoral Tribunal of the Federal Judiciary (TEPJF) of Mexico, launched an historic, first of its kind, online course on Open Justice. Designed primarily for lawyers, judges, and public officials – but also intended to appeal to technologists, and members of the public – the Spanish-language course consists of 10 modules.

Each of the ten modules comprises:

  1. A short video-based lecture
  2. An original Open Justice reader
  3. Associated additional readings
  4. A self-assessment quiz
  5. A demonstration of a platform or tool
  6. An interview with a global practitioner

Among those featured in the interviews are Felipe Moreno of Jusbrasil, Justin Erlich of OpenJustice California, Liam Hayes of Aurecon, UK, Steve Ghiassi of Legaler, Australia, and Sara Castillo of Poder Judicial, Chile….(More)”.

Is the Singularity the New Wild West? On Social Entrepreneurship in Extended Reality

Curated on Posted on by Stefaan Verhulst

Paper by Abigail Devereaux: “Augmented and virtual reality, whose ubiquitous convergence is known as extended reality (XR), are technologies that imbue a user’s apparent surroundings with some degree of virtuality. In this article, we are interested in how social entrepreneurs might utilize innovative technological methods in XR to solve social problems presented by XR. Social entrepreneurship in XR presents novel challenges and opportunities not present in traditional regulatory spaces, as XR changes the environment in which choices are made.

Furthermore, the challenges presented by rapidly advancing XR may require much more agile forms of governance than are available from public institutions, even under widespread algorithmic governance. Social entrepreneurship in blockchain solutions may very well be able to meet some of these challenges, as we show. Thus, we expect a new infrastructure to arise to address challenges presented by XR, built by social entrepreneurs in XR, and that may eventually be used as an alternative to public instantiations of governance. Our central thesis is that the dynamic, immersive, and agile nature of XR both provides an unusually fertile ground for the development of alternative forms of governance and essentially necessitates this development by contrast with relatively inagile institutions of public governance….(More)”.