Systems change and philanthropy


Introduction by Julian Corner to Special Issue of Alliance: “This special feature explores a growing aspiration in philanthropy to achieve system-level change. It looks at the potential and pitfalls by profiling a number of approaches adopted by different foundations….

While the fortunes of systems thinking have ebbed and flowed over the decades, it has mainly occurred on the margins of organisations. This time something different seems to be happening, at least in terms of philanthropy. A number of major foundations are embracing systems approaches as a core methodology. How should we understand this?…

I detect at least four broad approaches or attitudes to systems in foundations’ work, all of which have been at play in Lankelly Chase’s work at different points:

1.The system as a unit of intervention
Many foundations are trying to take in a broader canvas, recognising that both problems and solutions are generated by the interplay of multiple variables. They hope to find leverage points among these variables, so that their investment can unlock so-called system-level change. Some of their strategies include: working for policy changes, scaling disruptive innovations, supporting advocacy for people’s rights, and improving the evidence base used by system actors. These approaches seem to work best when there is common agreement on an identifiable system, such as the criminal justice system, which can be mapped and acted on.

2.Messy contested systems
Some foundations find they are drawn deeper into complexity. They unearth conflicting perspectives on the nature of the problem, especially when there is a power inequality between those defining it and those experiencing it. As greater interconnection emerges, the frame put around the canvas is shown to be arbitrary and the hope of identifying leverage points begins to look reductive. One person’s solution turns out to be another’s problem. Unable to predict how change might occur, foundations shift towards more exploratory and inquiring approaches. Rather than funding programmes or institutions, they seek to influence the conditions of change, focusing on collaborations, place-based approaches, collective impact, amplifying lesser heard voices, building skills and capacities, and reframing the narratives people hold.

3.Seeing yourself in the system
As appreciation of interconnection deepens, the way foundations earn money, how they make decisions, the people they choose to include in (and exclude from) their work, how they specify success, all come into play as parts of the system that need to change. These foundations realise that they aren’t just looking at a canvas, they are part of it. At Lankelly Chase, we now view our position as fundamentally paradoxical, given that we are seeking to tackle inequality by holding accumulated wealth. We have sought to model the behaviours of healthier systems, including delegated decision-making, mutual accountability, trust-based relationships, promoting equality of voice. By aiming for congruence between means and ends, we and our peers contend that effective practice and ethical practice become the same.

4.Beyond systems
There comes a point when the idea of systems itself can feel reductive. Different values are invoked, those of kindness and solidarity. The basis on which humans relate to each other becomes the core concern. Inspiration is sought in other histories and forms of spiritualty, as suppressed narratives are surfaced. The frame of philanthropy itself is no longer a given, with mutuality and even reparation becoming the basis of an alternative paradigm.

….Foundations can be viewed as both ‘of’ and ‘outside’ any system. This is a tension that isn’t resolvable, but if handled with sufficient self-awareness could make foundations powerful systems practitioners….(More)”.


The trouble with informed consent in smart cities


Blog Post by Emilie Scott: “…Lilian Edwards, a U.K.-based academic in internet law, points out that public spaces like smart cities further dilutes the level of consent in the IoT: “While consumers may at least have theoretically had a chance to read the privacy policy of their Nest thermostat before signing the contract, they will have no such opportunity in any real sense when their data is collected by the smart road or smart tram they go to work on, or as they pass the smart dustbin.”

If citizens have expectations that their interactions in smart cities will resemble the technological interactions they have become familiar with, they will likely be sadly misinformed about the level of control they will have over what personal information they end up sharing.

The typical citizen understands that “choosing convenience” when you engage with technology can correspond to a decrease in their level of personal privacy. On at least some level, this is intended to be a choice. Most users may not choose to carefully read a privacy policy on a smartphone application or a website; however, if that policy is well-written and compliant, the user can exercise a right to decide whether they consent to the terms and wish to engage with the company.

The right to choose what personal information you exchange for services is lost in the smart city.

Theoretically, the smart city can bypass this right because municipal government services are subject to provincial public-sector privacy legislation, which can ultimately entail informing citizens their personal information is being collected by way of a notice.

However, the assumption that smart city projects are solely controlled by the public sector is questionable and verges on problematic. Most smart-city projects in Canada are run via public-private partnerships as municipal governments lack both the budget and the expertise to implement the technology system. Private companies can have leading roles in designing, building, financing, operating and maintaining smart-city projects. In the process, they can also have a large degree of control over the data that is created and used.

In some countries, these partnerships can even result in an unprecedented level of privatization. For example, Cisco Systems debatably has a larger claim over Songdo’s development than the South Korean government. Smart-city public-private partnership can have complex implications for data control even when both partners are highly engaged. Trapeze, a private-sector company in transportation software, cautions the public sector on the unintended transfer of data control when electing private providers to operate data systems in a partnership….

When the typical citizen enters a smart city, they will not know 1.) what personal information is being collected, nor will they know 2.) who is collecting it. The former is an established requirement of informed consent, and the later has debatably never been an issue until the development of smart cities.

While similar privacy issues are playing out in smart cities all around the world, Canada must take steps to determine how its own specific privacy legal structure is going to play a role in responding to these privacy issues in our own emerging smart-city projects….(More)”.

Big Data and Dahl’s Challenge of Democratic Governance


Alex Ingrams in the Review of Policy Research: “Big data applications have been acclaimed as potentially transformative for the public sector. But, despite this acclaim, most theory of big data is narrowly focused around technocratic goals. The conceptual frameworks that situate big data within democratic governance systems recognizing the role of citizens are still missing. This paper explores the democratic governance impacts of big data in three policy areas using Robert Dahl’s dimensions of control and autonomy. Key impacts and potential tensions are highlighted. There is evidence of impacts on both dimensions, but the dimensions conflict as well as align in notable ways and focused policy efforts will be needed to find a balance….(More)”.

Information audit as an important tool in organizational management: A review of literature



Paper by Ayinde Lateef, Funmilola Olubunmi Omotayo: “This article considers information as a strategic asset in the organization just as land, labour and capital. It elaborates how information assets help organizations to meet its organizational objectives and also examine issues that led to the proliferation of information assets; because of the proliferation of data and information, it becomes difficult for organization to make effective use of these information assets to meets its objectives. This leads to management of information assets and management of information risk. These two areas are critical to organization. It was concluded that information audit is the effective tool that could be used to manage the information asset and information risk. Also that information policy should be drawn; information professional should be among those handling information-related issues….(More)”.

Applying behavioral insights to improve postsecondary education outcomes


Brookings: “Policymakers under President Obama implemented behaviorally-informed policies to improve college access, completion, and affordability. Given the complexity of the college application process, many of these policies aimed to simplify college and financial aid application processes and reduce informational barriers that students face when evaluating college options. Katharine Meyer and Kelly Ochs Rosinger summarize empirical evidence on these policies and conclude that behaviorally-informed policies play an important role, especially as supplements to (rather than replacements for) broader structural changes. For example, recent changes in the FAFSA filing timeline provided students with more time to complete the form. But this large shift may be more effective in changing behavior when accompanied by informational campaigns and nudges that improve students’ understanding of the new system. Governments and colleges can leverage behavioral science to increase awareness of student support services if more structural policy changes occur to provide the services in the first place….(More)”.

From Gutenberg to Google: The History of Our Future


Book by Tom Wheeler: “Network revolutions of the past have shaped the present and set the stage for the revolution we are experiencing today

In an era of seemingly instant change, it’s easy to think that today’s revolutions—in communications, business, and many areas of daily life—are unprecedented. Today’s changes may be new and may be happening faster than ever before. But our ancestors at times were just as bewildered by rapid upheavals in what we now call “networks”—the physical links that bind any society together.

In this fascinating book, former FCC chairman Tom Wheeler brings to life the two great network revolutions of the past and uses them to help put in perspective the confusion, uncertainty, and even excitement most people face today. The first big network revolution was the invention of movable-type printing in the fifteenth century. This book, its millions of predecessors, and even such broad trends as the Reformation, the Renaissance, and the multiple scientific revolutions of the past 500 years would not have been possible without that one invention. The second revolution came with the invention of the telegraph early in the nineteenth century. Never before had people been able to communicate over long distances faster than a horse could travel. Along with the development of the world’s first high-speed network—the railroad—the telegraph upended centuries of stability and literally redrew the map of the world.

Wheeler puts these past revolutions into the perspective of today, when rapid-fire changes in networking are upending the nature of work, personal privacy, education, the media, and nearly every other aspect of modern life. But he doesn’t leave it there. Outlining “What’s Next,” he describes how artificial intelligence, virtual reality, blockchain, and the need for cybersecurity are laying the foundation for a third network revolution….(More)”.

Opening the Government of Canada The Federal Bureaucracy in the Digital Age


Book by Amanda Clarke: “In the digital age, governments face growing calls to become more open, collaborative, and networked. But can bureaucracies abandon their closed-by-design mindsets and operations and, more importantly, should they?

Opening the Government of Canada presents a compelling case for the importance of a more open model of governance in the digital age – but a model that continues to uphold traditional democratic principles at the heart of the Westminster system. Drawing on interviews with public officials and extensive analysis of government documents and social media accounts, Clarke details the untold story of the Canadian federal bureaucracy’s efforts to adapt to new digital pressures from the mid-2000s onward. This book argues that the bureaucracy’s tradition of closed government, fuelled by today’s antagonistic political communications culture, is at odds with evolving citizen expectations and new digital policy tools, including social media, crowdsourcing, and open data. Amanda Clarke also cautions that traditional democratic principles and practices essential to resilient governance must not be abandoned in the digital age, which may justify a more restrained opening of our governing institutions than is currently proposed by many academics and governments alike.

Striking a balance between reform and tradition, Opening the Government of Canada concludes with a series of pragmatic recommendations that lay out a roadmap for building a democratically robust, digital-era federal government….(More)”.

State Capability, Policymaking and the Fourth Industrial Revolution


Demos Helsinki: “The world as we know it is built on the structures of the industrial era – and these structures are falling apart. Yet the vision of a new, sustainable and fair post-industrial society remains unclear. This discussion paper is the result of a collaboration between a group of organisations interested in the implications of the rapid technological development to policymaking processes and knowledge systems that inform policy decisions.

In the discussion paper, we set out to explore what the main opportunities and concerns that accompany the Fourth Industrial Revolution for policymaking and knowledge systems are particularly in middle-income countries. Overall, middle-income countries are home to five billion of the world’s seven billion people and 73 per cent of the world’s poor people; they represent about one-third of the global Gross Domestic Product (GDP) and are major engines of global growth (World Bank 2018).

The paper is co-produced with Capability (Finland), Demos Helsinki (Finland), HELVETAS Swiss Intercooperation (Switzerland), Politics & Ideas (global), Southern Voice (global), UNESCO Montevideo (Uruguay) and Using Evidence (Canada).

The guiding questions for this paper are:

– What are the critical elements of the Fourth Industrial Revolution?

– What does the literature say about the impact of this revolution on societies and economies, and in particular on middle-income countries?

– What are the implications of the Fourth Industrial Revolution for the achievement of the Sustainable Development Goals (SDGs) in middle-income countries?

– What does the literature say about the challenges for governance and the ways knowledge can inform policy during the Fourth Industrial Revolution?…(More)”.

Full discussion paper“State Capability, Policymaking and the Fourth Industrial Revolution: Do Knowledge Systems Matter?”

Using digital technologies to improve the design and enforcement of public policies


OECD Digital Economy Paper: “Digitalisation is having a profound impact on social and economic activity. While often benefiting from a very long history of public investment in R&D, digitalisation has been largely driven by the private sector. However, the combined adoption of new digital technologies, increased reliance upon new data sources, and use of advanced analytic methods hold significant potential to: i) improve the effectiveness and enforcement of public policies; ii) enable innovative policy design and impact evaluation, and; iii) expand citizen and stakeholder engagement in policy making and implementation. These benefits are likely to be greatest in policy domains where outcomes are only observable at significant cost and/or where there is significant heteroregeneity in responses across different agents. In this paper we provide a review of initiatives across a number of fields including: competition, education, environment, innovation, and taxation….(More)”.

Legitimate Change & The Critical Role of Cities


Blog by Indy Johar: “We are living in the midst of rapid change and mounting evidence of the fragility of public trust in societal institutions. Increasingly our means of change are restricted not by capital or capacity (though we often like to point at these shortfalls), but rather by our means to create legitimacy, or shared coherence as to the proposed direction of travel, even as the climate threats to our civilisation become increasingly paramount.

How do we address the growing fragility of legitimacy in our increasingly complex contexts? There are multiple forces, trends and drivers in play — including major demographic shifts, climate destabilisation, nutrient system hazards, and industrial revolution 4.0 consequences — which are creating feedback loops with second and third order spillovers and unintended or unimagined effects.

Cities are the sites where these complex systems knot together — including property rights, food systems, logistics, financial systems, water systems, human development institutions, schools, universities, etc. Transforming these underlying systems in an integrated manner is required in order to address the challenges we face and open up opportunities to create the full decarbonisation of our society, unlock inclusive innovation capacity of our economy, and build climate stabilisation resilience . This requires system innovation at the city scale.

It is this complexity, knot of systems of systems and the need for socially legitimate solutions, which is forcing a new architecture of legitimacy and the growing global calls for the strategic devolution of nation states — and the rise of the city. But this transition is about more than just nation states handing over power to cities (which to date has been much of the call — understandably). If cities are to be genuine “engines” of Human Development 2.0, where we can address and transcend our societal challenges to create a regenerative industrial revolution 4.0, they will need to transform the lock-in of systems and unleash the economies of scope, context and systems change to create a legitimate landscape for solutions in a complex the world. It is this latter work that needs to be developed and reimagined.

Remaking legitimacy involves remaking the deliberative and participatory infrastructure of civic debate and civic policy making. This needs to go beyond just new tools of opinion harvesting (whilst they do have a space and a need). We increasingly recognise addressing complex challenge requires deliberative processes if we are to avoid meaningless simplicity or meaningless solutions — either addressing averages that don’t exist, or wishing away reality as we are increasingly witnessing with the political denials of climate destabilisation….(More)”.