The practice of democracy: A selection of civic engagement initiatives


Study by the European Parliament Research Service: “Public powers are currently facing extraordinary challenges, from finding ways to revive economic growth without damaging the environment, to managing a global health crisis, combating inequality and securing peace. In the coming decades, public regulators, and with them academics, civil society actors and corporate powers, will confront another dilemma that is fast becoming a clear and present challenge. This is whether to protect the current structures of democratic governance,despite the widespread perception of their inefficiency,or adapt them to fast-changing scenarios (but, in doing so, take the risk of further weakening democracy).

The picture is blurred, with diverging trends. On the one hand, the classic interest-representation model is under strain. Low voter turnouts, rising populist (or anti-establishment) political movements and widespread discontent towards public institutions are stress-testing the foundations of democratic systems. Democracy, ever-louder voices argue, is a mere chimera, and citizens have little meaningful impact on the public decision-making process. Therefore, critics suggest, alternatives to the democratic model must be considered if countries are to navigate future challenges. However, the reality is more complex. Indeed, the decay of democratic values is unambiguously rejected by the birth of new grassroots movements, evidenced by record-speed civic mobilisation (especially among the young) and sustained by widespread street protest. Examined more closely, these events show that global demand for participation is alive and kicking.

The clash between these two opposing trends raises a number of questions that policy-makers and analysts must answer. First, will new, hybrid, forms of democratic participation replace classic representation systems? Second, amid transformative processes, how will power-roles be redistributed? A third set of questions looks at what is driving the transformation of democratic systems. As the venues of political discussion and interaction move from town halls and meeting rooms to online forums, it becomes critical to understand whether innovative democratic practices will be implemented almost exclusively through impersonal, ascetic, digital platforms; or, whether civic engagement will still be nurtured through in-person, local forums built to encourage debate.

This study begins by looking at the latest developments in the academic and institutional debates on democratic participation and civic engagement. Contributing to the crisis of traditional democratic models are political apathy and declining trust in political institutions, changes in methods of producing and sharing knowledge, and the pervasive nature of technology. How are public institutions reacting to these disruptive changes? The central part of this study examines a sample of initiatives trialled by public administrations (local, national and supranational) to engage citizens in policy-making. These initiatives are categorised by three criteria: first, the depth and complexity of cooperation between public structures and private actors; second, the design of procedures and structures of participation; and,third, the level of politicisation of the consultations, as well as the attractiveness of certain topics compared with others.

This analysis is intended to contribute to the on-going debate on the democratisation of the European Union (EU). The planned Conference on the Future of Europe, the recent reform of the European Citizens’ Initiative, and on-going debates on how to improve the transparency of EU decision-making are all designed to revive the civic spirit of the European public. These efforts notwithstanding, severe political, economic and societal challenges are jeopardising the very ideological foundations of the Union. The on-going coronavirus pandemic has placed the EU’s effectiveness under scrutiny once again. By appraising and applying methods tested by public sector institutions to engage citizens in policy-making, the EU could boost its chances of accomplishing its political mandate with success….(More)”

Toward Inclusive Urban Technology


Report by Denise Linn Riedl: “Our cities are changing at an incredible pace. The technology being deployed on our sidewalks and streetlights has the potential to improve mobility, sustainability, connectivity, and city services.

Public value and public inclusion in this change, however, are not inevitable. Depending on how these technologies are deployed, they have the potential to increase inequities and distrust as much as they can create responsive government services.

Recognizing this tension, an initial coalition of local practitioners began collaborating in 2019 with the support of the Benton Institute for Broadband & Society. We combined knowledge of and personal experience with local governments to tackle a common question: What does procedural justice look like when cities deploy new technology?

This guide is meant for any local worker—inside or outside of government—who is helping to plan or implement technological change in their community. It’s a collection of experiences, cases, and best practices that we hope will be valuable and will make projects stronger, more sustainable, and more inclusive….(More)”.

Innovative Citizen Participation and New Democratic Institutions


Report by the OECD: “Public authorities from all levels of government increasingly turn to Citizens’ Assemblies, Juries, Panels and other representative deliberative processes to tackle complex policy problems ranging from climate change to infrastructure investment decisions. They convene groups of people representing a wide cross-section of society for at least one full day – and often much longer – to learn, deliberate, and develop collective recommendations that consider the complexities and compromises required for solving multifaceted public issues.

This “deliberative wave” has been building since the 1980s, gaining momentum since around 2010. This report has gathered close to 300 representative deliberative practices to explore trends in such processes, identify different models, and analyse the trade-offs among different design choices as well as the benefits and limits of public deliberation.

It includes Good Practice Principles for Deliberative Processes for Public Decision Making, based on comparative empirical evidence gathered by the OECD and in collaboration with leading practitioners from government, civil society, and academics. Finally, the report explores the reasons and routes for embedding deliberative activities into public institutions to give citizens a more permanent and meaningful role in shaping the policies affecting their lives….(More)”.

Constructing Digital Democracies: Facebook, Arendt, and the Politics of Design


Paper by Jennifer Forestal: “Deliberative democracy requires both equality and difference, with structures that organize a cohesive public while still accommodating the unique perspectives of each participant. While institutions like laws and norms can help to provide this balance, the built environment also plays a role supporting democratic politics—both on- and off-line.

In this article, I use the work of Hannah Arendt to articulate two characteristics the built environment needs to support democratic politics: it must (1) serves as a common world, drawing users together and emphasizing their common interests and must also (2) preserve spaces of appearance, accommodating diverse perspectives and inviting disagreement. I, then, turn to the example of Facebook to show how these characteristics can be used as criteria for evaluating how well a particular digital platform supports democratic politics and providing alternative mechanisms these sites might use to fulfill their role as a public realm….(More)”.

Canadian smart cities: Are we wiring new citizen‐local government interactions?


Paper by Peter A. Johnson, Albert Acedo and Pamela J. Robinson: “Governments around the world are developing smart city projects, with the aim to realize diverse goals of increased efficiency, sustainability, citizen engagement, and improved delivery of services. The processes through which these projects are conceptualized vary dramatically, with potential implications for how citizens are involved or engaged.

This research examines the 20 finalists in the Canadian Smart Cities Challenge, a Canadian federal government contest held from 2017 to 2019 to disburse funding in support of smart city projects. We analyzed each of the finalist proposals, coding all instances of citizen engagement used to develop the proposal. A significant majority of the proposals used traditional types of citizen engagement, notably citizen meetings, round tables, and workshops, to develop their smart city plans. We also noted the use of transactional forms of citizen engagement, such as apps, and the use of social media. Despite the general rhetoric of innovation in the development of smart cities, this research finds that citizens are most commonly engaged in traditional ways. This research provides cues for governments that are developing smart city projects, placing an emphasis on the importance of the process of smart city development, and not simply the product….(More)”.

How Covid-19 Is Accelerating the Rise of Digital Democracy


Blog post by Rosie Beacon: “Covid-19 has created an unprecedented challenge for parliaments and legislatures. Social distancing and restrictions on movement have forced parliaments to consider new methods of scrutiny, debate, and voting. The immediate challenge was simply to replicate existing procedures remotely, but the crisis has presented a unique window of opportunity to innovate.

As policymakers slowly transition back to “normal”, they should not easily dismiss the potential of this new relationship between democracy and technology. Parliamentarians should use what they’ve learned and the expertise of the democracy tech and deliberative democracy community to build greater trust in public institutions and open up traditional processes to wider deliberation, bringing people closer to the source of democratic power.

This note sets out some of the most interesting examples of crisis-led parliamentary innovation from around the world and combines it with some of the lessons we already know from democracy and deliberative tech to chart a way forward.

There are five core principles political leaders should embrace from this great experiment in digital parliamentary democracy:

  1. Discover and adopt: The world’s parliaments and legislatures have been through the same challenge. This is an opportunity to learn and improve democratic engagement in the long-term.
  2. Experiment with multiple tools: There is no one holistic approach to applying digital tools in any democracy. Some will work, others will fail – technology does not promise infallibility.
  3. Embrace openness: Where things can be open, experiment with using this to encourage open dialogue and diversify ideas in the democratic and representative process.
  4. Don’t start from scratch: Learn how the deliberative democracy community is already using technology to help remake representative systems and better connect to communities.
  5. Use multi-disciplinary approaches: Create diverse teams, with diverse skill sets. Build flexible tools that meet today’s needs of democracies, citizens and representatives.

Approaches From Around the World

The approaches globally to Covid-19 continuity have been varied depending on the geographical, political and social context, but they generally follow one of these scenarios:

  1. Replicating everything using digital tools – Welsh Assembly, Crown dependencies (Jersey, Isle of Man),Brazil
    • Using technology in every way possible to continue the current parliamentary agenda online.
  2. Moving priority processes online, deprioritising the rest – France National Assembly,New ZealandCanada
    • No physical presence in parliaments and prioritising the most important elements of the current parliamentary agenda, usually Covid-19-related legislation, to adapt for online continuation.
  3. Shifting what you can online while maintaining a minimal physical parliament – Denmark, Germany, UK
    • Hybrid parliaments appear to be a popular choice for larger parliaments. This generally allows for the parliamentary agenda to continue with amendments to how certain procedures are conducted.
  4. Reducing need for physical attendance and moving nothing online – Ireland, Sweden
    • Houses can continue to sit in quorum (an agreed proportion of MPs representative of overall party representation), but certain parts of legislative agenda have been suspended for the time being….(More)”.

Citizen participation in food systems policy making: A case study of a citizens’ assembly


Paper by Bob Doherty et al: “In this article, we offer a contribution to the emerging debate on the role of citizen participation in food system policy making. A key driver is a recognition that solutions to complex challenges in the food system need the active participation of citizens to drive positive change. To achieve this, it is crucial to give citizens the agency in processes of designing policy interventions. This requires authentic and reflective engagement with citizens who are affected by collective decisions. One such participatory approach is citizen assemblies, which have been used to deliberate a number of key issues, including climate change by the UK Parliament’s House of Commons (House of Commons., 2019). Here, we have undertaken analysis of a citizen food assembly organized in the City of York (United Kingdom). This assembly was a way of hearing about a range of local food initiatives in Yorkshire, whose aim is to both relocalise food supply and production, and tackle food waste.

These innovative community-based business models, known as ‘food hubs’, are increasing the diversity of food supply, particularly in disadvantaged communities. Among other things, the assembly found that the process of design and sortation of the assembly is aided by the involvement of local stakeholders in the planning of the assembly. It also identified the potential for public procurement at the city level, to drive a more sustainable sourcing of food provision in the region. Furthermore, this citizen assembly has resulted in a galvanizing of individual agency with participants proactively seeking opportunities to create prosocial and environmental change in the food system….(More)”.

Reweaving the social fabric after the crisis


Andy Haldane at the Financial Times: “Yet one source of capital, as in past pandemics, is bucking these trends: social capital. This typically refers to the network of relationships across communities that support and strengthen societies. From surveys, we know that people greatly value these networks, even though social capital itself is rarely assigned a monetary value.

The social distancing policies enacted across the world to curb the spread of Covid-19 might have been expected to weaken social networks and damage social capital. In fact, the opposite has happened. People have maintained physical distance while pursuing social togetherness. Existing networks have been strengthened and new ones ­created, often digitally. Even as other capital has crumbled, the stock of social capital has risen, acting as a counter­cyclical stabiliser across communities. We see this daily on our doorsteps through small acts of neighbourly kindness.

We see it in the activities of community groups, charities and philanthropic movements, whose work has risen in importance and prominence. And we see it too in the vastly increased numbers of people volunteering to help. Before the crisis struck, the global volunteer corps numbered a staggering 1bn people. Since then, more people than ever have signed up for civic service, including 750,000 volunteers who are supporting the UK National Health Service. They are the often-invisible army helping fight this invisible enemy.

This same pattern appeared during past periods of societal stress, from pandemics to wars. Then, as now, faith and community groups provided the glue bonding societies together. During the 19th century, the societal stresses arising from the Industrial Revolution — homelessness, family separation, loneliness — were the catalyst for the emergence of the charitable sector.

The economic and social progress that followed the Industrial Revolution came courtesy of a three-way partnership among the private, public and social sectors. The private sector provided the innovative spark; the state provided insurance to the incomes, jobs and health of citizens; and the social sector provided the support network to cope with disruption to lives and livelihoods. Back then, social capital (every bit as much as human, financial and physical capital) provided the foundations on which capitalism was built….(More)”.

The global pandemic has spawned new forms of activism – and they’re flourishing


Erica Chenoweth, Austin Choi-Fitzpatrick, Jeremy Pressman, Felipe G Santos and Jay Ulfelder at The Guardian: “Before the Covid-19 pandemic, the world was experiencing unprecedented levels of mass mobilization. The decade from 2010 to 2019 saw more mass movements demanding radical change around the world than in any period since World War II. Since the pandemic struck, however, street mobilization – mass demonstrations, rallies, protests, and sit-ins – has largely ground to an abrupt halt in places as diverse as India, Lebanon, Chile, Hong Kong, Iraq, Algeria, and the United States.

The near cessation of street protests does not mean that people power has dissipated. We have been collecting data on the various methods that people have used to express solidarity or adapted to press for change in the midst of this crisis. In just several weeks’ time, we’ve identified nearly 100 distinct methods of nonviolent action that include physical, virtual and hybrid actions – and we’re still counting. Far from condemning social movements to obsolescence, the pandemic – and governments’ responses to it – are spawning new tools, new strategies, and new motivation to push for change.

In terms of new tools, all across the world, people have turned to methods like car caravanscacerolazos (collectively banging pots and pans inside the home), and walkouts from workplaces with health and safety challenges to voice personal concerns, make political claims, and express social solidarity. Activists have developed alternative institutions such as coordinated mask-sewing, community mutual aid pods, and crowdsourced emergency funds. Communities have placed teddy bears in their front windows for children to find during scavenger hunts, authors have posted live-streamed readings, and musicians have performed from their balconies and rooftops. Technologists are experimenting with drones adapted to deliver supplies, disinfect common areas, check individual temperatures, and monitor high-risk areas. And, of course, many movements are moving their activities online, with digital ralliesteachins, and information-sharing.

Such activities have had important impacts. Perhaps the most immediate and life-saving efforts have been those where movements have begun to coordinate and distribute critical resources to people in need. Local mutual aid pods, like those in Massachusetts, have emerged to highlight urgent needs and provide for crowdsourced and volunteer rapid response. Pop-up food banks, reclaiming vacant housing, crowdsourced hardship funds, free online medical-consultation clinics, mass donations of surgical masks, gloves, gowns, goggles and sanitizer, and making masks at home are all methods that people have developed in the past several weeks. Most people have made these items by hand. Others have even used 3D printers to make urgently-needed medical supplies. These actions of movements and communities have already saved countless lives….(More)”.

How can digital tools support deliberation?


 Claudia Chwalisz at the OECD: “As part of our work on Innovative Citizen Participation, we’ve launched a series of articles to open a discussion and gather evidence on the use of digital tools and practices in representative deliberative processes. ….The current context is obliging policy makers and practitioners to think outside the box and adapt to the inability of physical deliberation. How can digital tools allow planned or ongoing processes like Citizens’ Assemblies to continue, ensuring that policy makers can still garner informed citizen recommendations to inform their decision making? New experiments are getting underway, and the evidence gathered could also be applied to other situations when face-to-face is not possible or more difficult like international processes or any situation that prevents physical gathering.

This series will cover the core phases that a representative deliberative process should follow, as established in the forthcoming OECD report: learning, deliberation, decision making, and collective recommendations. Due to the different nature of conducting a process online, we will additionally consider a phase required before learning: skills training. The articles will explore the use of digital tools at each phase, covering questions about the appropriate tools, methods, evidence, and limitations.

They will also consider how the use of certain digital tools could enhance good practice principles such as impact, transparency, and evaluation:

  • Impact: Digital tools can help participants and the public to better monitor the status of the proposed recommendations and the impact they had on final decision- making. A parallel can be drawn with the extensive use of this methodology by the United Nations for the monitoring and evaluation of the impact of the Sustainable Development Goals (SDGs).
  • Transparency: Digital tools can facilitate transparency across the process. The use of collaborative tools allows for transparency regarding who wrote the final outcome of the process (ability to trace the contributors of the document and the different versions). By publishing the code and the algorithms applied for the random selection (sortition) process and the data or statistics used for the stratification could give total transparency on how participants are selected.
  • Evaluation: Data collection and analysis can help researchers and policy makers assess the process (for e.g., deliberation quality, participant surveys, opinion evolution). Publishing this data in a structured and open format can allow for a broader evaluation and contribute to research. Over the course of the next year, the OECD will be preparing evaluation guidelines in accordance with the good practice principles to enable comparative data analysis.

The series will also consider how the use of emerging technologies and digital tools could complement face-to-face processes, for instance:

  • Artificial intelligence (AI) and text-based technologies (i.e. natural language processing, NLP): Could the use of AI-based tools enrich deliberative processes? For example: mapping opinion clusters, consensus building, analysis of massive inputs from external participants in the early stage of stakeholder input. Could NLP allow for simultaneous translation to other languages, feelings analysis, and automated transcription? These possibilities already exist, but raise more pertinent questions around reliability and user experience. How could they be connected to human analysis, discussion, and decision making?
  • Virtual/Augmented reality: Could the development of these emerging technologies allow participants to be immersed in virtual environments and thereby simulate face-to-face deliberation or experiences that enable and build empathy with possible futures or others’ lived experiences?…(More)”.