Open Access Book: “The Lawrence and Lynne Brown Democracy Medal, presented by the McCourtney Institute for Democracy at Penn State, recognizes outstanding individuals, groups, and organizations that produce innovations to further democracy in the United States or around the world.
2019 Brown Democracy Medal winners David M. Farrell and Jane Suiter are co-leads on the Irish Citizens’ Assembly Project, which has transformed Irish politics over the past decade. The project started in 2011 and led to a series of significant policy decisions, including successful referenda on abortion and marriage equality….(More)”.
Medha Basu at GovInsider: “How do you communicate with citizens as a pandemic stirs fear and spreads false news? Singapore has trialled WhatsApp to give daily updates on the Covid-19 virus.
The World Health Organisation’s chief praised Singapore’s reaction to the outbreak. “We are very impressed with the efforts they are making to find every case, follow up with contacts, and stop transmission,” Tedros Adhanom Ghebreyesus said.
Since late January, the government has been providing two to three daily updates on cases via the messaging app. “Fake news is typically propagated through Whatsapp, so messaging with the same interface can help stem this flow,” Sarah Espaldon, Operations Marketing Manager from Singapore’s Open Government Products unit told GovInsider….
The niche system became newly vital as Covid-19 arrived, with fake news and fear following quickly in a nation that still remembers the fatal SARS outbreak of 2003. The tech had to be upgraded to ensure it could cope with new demand, and get information out rapidly before misinformation could sow discord.
The Open Government Products team used three tools to adapt Whatsapp and create a rapid information sharing system.
1. AI Translation
Singapore has four official languages – Chinese, English, Malay and Tamil. Government used an AI tool to rapidly translate the material from English, so that every community receives the information as quickly as possible.
An algorithm produces the initial draft of the translation, which is then vetted by civil servants before being sent out on WhatsApp. The AI was trained using text from local government communications so is able to translate references and names of Singapore government schemes. This project was built by the Ministry of Communication and Information and Agency for Science, Technology and Research in collaboration with GovTech.
2. Make it easy to sign up
People specify their desired language through an easy sign up form. Singapore used Form.Sg, a tool that allows officials to launch a new mailing list in 30 minutes and connect to other government systems. A government-built form ensures that data is end-to-end encrypted and connected to the government cloud.
3. Fast updates
The updates were initially too slow in reaching people. It took four hours to add new subscribers to the recipient list and the system could send only 10 messages per second. “With 500,000 subscribers, it would take almost 14 hours for the last person to get the message,” Espaldon says….(More)”.
Paper by Sonia Royo, Vicente Pina and Jaime Garcia-Rayado: “This paper analyzes the award-winning e-participation initiative of the city council of Madrid, Decide Madrid, to identify the critical success factors and the main barriers that are conditioning its performance. An exploratory case study is used as a research technique, including desk research and semi-structured interviews. The analysis distinguishes contextual, organizational and individual level factors; it considers whether the factors or barriers are more related to the information and communication technology (ICT) component, public sector context or democratic participation; it also differentiates among the different stages of the development of the initiative. Results show that individual and organizational factors related to the public sector context and democratic participation are the most relevant success factors.
The high expectations of citizens explain the high levels of participation in the initial stages of Decide Madrid. However, the lack of transparency and poor functioning of some of its participatory activities (organizational factors related to the ICT and democratic dimensions) are negatively affecting its performance. The software created for this platform, Consul, has been adopted or it is in the process of being implemented in more than 100 institutions in 33 countries. Therefore, the findings of this research can potentially be useful to improve the performance and sustainability of e-participation platforms worldwide…(More)”.
Book edited by Morag McDermont, Tim Cole, Janet Newman and Angela Piccini: “There is an urgent need to rethink relationships between systems of government and those who are ‘governed’. This book explores ways of rethinking those relationships by bringing communities normally excluded from decision-making to centre stage to experiment with new methods of regulating for engagement.
Using original, co-produced research, it innovatively shows how we can better use a ‘bottom-up’ approach to design regulatory regimes that recognise the capabilities of communities at the margins and powerfully support the knowledge, passions and creativity of citizens. The authors provide essential guidance for all those working on co-produced research to make impactful change…(More)”.
Paper by Oren Perez: “… focuses on “deliberative e-rulemaking”: digital consultation processes that seek to facilitate public deliberation over policy or regulatory proposals. The main challenge of е-rulemaking platforms is to support an “intelligent” deliberative process that enables decision makers to identify a wide range of options, weigh the relevant considerations, and develop epistemically responsible solutions. This article discusses and critiques two approaches to this challenge: The Cornell Regulation Room project and model of computationally assisted regulatory participation by Livermore et al. It then proceeds to explore two alternative approaches to e-rulemaking: One is based on the implementation of collaborative, wiki-styled tools. This article discusses the findings of an experiment, which was conducted at Bar-Ilan University and explored various aspects of a wiki-based collaborative е-rulemaking system. The second approach follows a more futuristic approach, focusing on the potential development of autonomous, artificial democratic agents. This article critically discusses this alternative, also in view of the recent debate regarding the idea of “augmented democracy.”…(More)”.
Paper by Peter Slattery, Alexander K. Saeri & Peter Bragge: “Billions of dollars are lost annually in health research that fails to create meaningful benefits for patients. Engaging in research co-design – the meaningful involvement of end-users in research – may help address this research waste. This rapid overview of reviews addressed three related questions, namely (1) what approaches to research co-design exist in health settings? (2) What activities do these research co-design approaches involve? (3) What do we know about the effectiveness of existing research co-design approaches? The review focused on the study planning phase of research, defined as the point up to which the research question and study design are finalised….
A total of 26 records (reporting on 23 reviews) met the inclusion criteria. Reviews varied widely in their application of ‘research co-design’ and their application contexts, scope and theoretical foci. The research co-design approaches identified involved interactions with end-users outside of study planning, such as recruitment and dissemination. Activities involved in research co-design included focus groups, interviews and surveys. The effectiveness of research co-design has rarely been evaluated empirically or experimentally; however, qualitative exploration has described the positive and negative outcomes associated with co-design. The research provided many recommendations for conducting research co-design, including training participating end-users in research skills, having regular communication between researchers and end-users, setting clear end-user expectations, and assigning set roles to all parties involved in co-design…
Research co-design appears to be widely used but seldom described or evaluated in detail. Though it has rarely been tested empirically or experimentally, existing research suggests that it can benefit researchers, practitioners, research processes and research outcomes. Realising the potential of research co-design may require the development of clearer and more consistent terminology, better reporting of the activities involved and better evaluation….(More)”.
Paper by Sophie Devillers, Julien Vrydagh, Didier Caluwaerts & Min Reuchamps: “Random sampling offers an equal chance to all citizens to be randomly invited to a deliberative mini-public. However, a large number of randomly invited citizens usually refuses to participate, which is why larger sample has to be drawn to obtain enough positive responses to compose the mini-public. Then, a second random sampling is operated among the people who accepted to participate, usually along quotas reflecting the population at large. This paper seeks to investigate those people who were randomly invited but finally not selected to participate the citizen panel “Make your Brussels Mobility”. On the first stage, 8000 residents of Brussels were randomly invited. Among them, 377 accepted to participate. On the second stage, 40 citizens were randomly selected to compose the panel. Our paper builds on a survey sent to the 336 citizens who were finally not selected to participate and studies their perceptions of the legitimacy of the citizen panel….(More)”.
Domhnall O’Sullivan at swissinfo.ch:” “Voting up to four times a year, as the Swiss do, is a nice democratic right, but it also means keeping up with a lot of topics.
Usually this means following the media, talking to family and friends, watching what political parties and campaigners are saying, and wading through information sent out by authorities before vote day.
Last week, in advance of the next national ballot on February 9, 21,000 voters in the town of Sion got something new in the post: an informational sheet, drafted by a group of 20 randomly selected locals, giving a citizen’s take on what’s at stake.
The document, written by the citizen panel over two weekends last November, is the first output of ‘demoscan’: a project aiming to spur participation in a country where turnout rates are low and electoral issues sometimes complex.
On the front side, the issue (a proposed increase in the building of social housing) is presented in eight key points, listed in order of perceived importance; on the back, there are three arguments for and three arguments against the proposal.
At first reading, it’s not clear how different or more digestible the information is compared with what’s sent out by federal authorities, aside from the fact that unlike in the government’s package, there is no recommendation on how to vote. (Official materials include the position of parliament and government on each issue).
Demoscan project leader Nenad Stojanović says however that the main added value is that the document presents a “filtering” and “prioritising” of information – ultimately giving an overview of the most pertinent points as seen through the eyes of 20 “normal” citizens.
He also reckons that the process was as important as the output.
By selecting the participants randomly and representatively, the project included social groups not normally involved in the political debate, he says. Four days of research and deliberation were like a “democracy school”, teaching them about the functioning of previously distant institutions….(More)”.
Paper by Vivian Reckers-Droog et al: “A deliberative citizens panel was held to obtain insight into criteria considered relevant for healthcare priority setting in the Netherlands. Our aim was to examine whether and how panel participation influenced participants’ views on this topic. Participants (n = 24) deliberated on eight reimbursement cases in September and October, 2017. Using Q methodology, we identified three distinct viewpoints before (T0) and after (T1) panel participation. At T0, viewpoint 1 emphasised that access to healthcare is a right and that prioritisation should be based solely on patients’ needs. Viewpoint 2 acknowledged scarcity of resources and emphasised the importance of treatment-related health gains. Viewpoint 3 focused on helping those in need, favouring younger patients, patients with a family, and treating diseases that heavily burden the families of patients. At T1, viewpoint 1 had become less opposed to prioritisation and more considerate of costs. Viewpoint 2 supported out-of-pocket payments more strongly. A new viewpoint 3 emerged that emphasised the importance of cost-effectiveness and that prioritisation should consider patient characteristics, such as their age. Participants’ views partly remained stable, specifically regarding equal access and prioritisation based on need and health gains. Notable changes concerned increased support for prioritisation, consideration of costs, and cost-effectiveness. Further research into the effects of deliberative methods is required to better understand how they may contribute to the legitimacy of and public support for allocation decisions in healthcare….(More)”.
Book edited by Todd Davis and Seeta Pena Gangadharan: “Can new technology enhance local, national, and global democracy? Online Deliberation is the first book that attempts to sample the full range of work on online deliberation, forging new connections between academic research, web designers, and practitioners. Since the most exciting innovations in deliberation have occurred outside of traditional institutions, and those involved have often worked in relative isolation from each other, research conducted on this growing field has to this point neglected the full perspective of online participation. This volume, an essential read for those working at the crossroads of computer and social science, illuminates the collaborative world of deliberation by examining diverse clusters of Internet communities….(More)”.
