Paper by Long Pham and Conor Linehan: “Smart City (SC) initiatives offer best possible outcomes to citizens and other stakeholders when those people are involved centrally in all stages of the project. However, undertaking design processes that facilitate citizen engagement often involves prohibitive challenges in cost, design and deployment mechanisms, particularly for small cities that have limited resources. We report on a project carried out in Cork City, a small city in Ireland, where a method inspired by crowdsourcing was used to involve local participants in decisions regarding smart city infrastructure. Academics, local government, volunteers and civil organisations came together to collaboratively design and carry out a study to represent local interests around the deployment of smart city infrastructure. Our project demonstrates a new way of translating crowdsourcing for use in government problem-solving. It was comparatively inexpensive, creative in design, and flexible but collaborative in deployment, resulting in high volume of reliable data for project prioritisation and implementation….(More)”
Legal and Ethical Issues of Crowdsourcing
Alqahtani, Bashayr et al in the International Journal of Computer Applications: “Crowdsourcing is lately developed expression which meaning that the outsourcing process of activities by crowd in the form of an ‘open call’ or a firm to an online community. An assigned task can be completed by any member of the crowd and be paid due to their efforts, also to attract the best possible ideas and approaches to boost innovation or to complete data processing tasks. Though the labor organization form was pioneered in the calculation sector, businesses companies have begun using ‘crowdsourcing’ for a various domain of tasks that they discover can be preferable completed and good achieved with crowds’ members instead of their own employees. This research will define the principle of crowdsourcing, types of it, challenges of crowdsourcing, also it will explain advantages and disadvantages and the way that firms are utilizing marketing task application crowdsourcing for the completion, discuss some of legal issues and ethical issues with regulations. Finally, this article will be completed as a paper research for crowdsourcing…(More)”.
Volunteers teach AI to spot slavery sites from satellite images
This data will then be used to train machine learning algorithms to automatically recognise brick kilns in satellite imagery. If computers can pinpoint the location of such possible slavery sites, then the coordinates could be passed to local charities to investigate, says Kevin Bales, the project leader, at the University of Nottingham, UK.
South Asian brick kilns are notorious as modern-day slavery sites. There are an estimated 5 million people working in brick kilns in South Asia, and of those nearly 70 per cent are thought to be working there under duress – often to pay off financial debts.
However, no one is quite sure how many of these kilns there are in the so-called “Brick Belt”, a region that stretches across parts of Pakistan, India and Nepal. Some estimates put the figure at 20,000, but it may be as high as 50,000.
Bales is hoping that his machine learning approach will produce a more accurate figure and help organisations on the ground know where to direct their anti-slavery efforts.
It’s great to have a tool for identifying possible forced labour sites, says Sasha Jesperson at St Mary’s University in London. But it is just a start – to really find out how many people are being enslaved in the brick kiln industry, investigators still need to visit every site and work out exactly what’s going on there, she says….
So far, volunteers have identified over 4000 potential slavery sites across 400 satellite images taken via Google Earth. Once these have been checked several times by volunteers, Bales plans to use these images to teach the machine learning algorithm what kilns look like, so that it can learn to recognise them in images automatically….(More)”.
Singapore’s ‘Uber of lifesaving’ app is a simple way to stop people from dying on the street
Ariel Schwartz for Business Insider: “If you have a heart attack on a plane, chances are decently good that a doctor or nurse onboard can provide emergency services while you wait to land. But if you collapse on a crowded city street, you might have to wait awhile for an ambulance to arrive.
Singapore’s solution: bring the plane treatment model to the streets by crowdsourcing medical help from whoever happens to be nearby.
The city-state’s population is rapidly aging, and that’s led to an uptick in the number of calls for emergency services. Getting ambulances through clogged city streets to people in need of care within 10 minutes – the approximate amount of time someone in cardiac arrest has before their prospects of survival dim -is a struggle.
A few years ago, Singapore’s Civil Defense Force (which run the public ambulance system) started testing a solution called myResponder. It’s essentially the app version of a flight attendant saying, “Is there a doctor onboard?”
When someone calls 995 (the equivalent of 911), their call is geolocated and a notification is sent out to anyone nearby who has downloaded the app. Once someone gets a notification, they can choose whether or not to accept the call for help. The app also shows the location of any nearby defibrillator machines.
The app launched in 2015. Since then, more than 15,000 medical professionals have downloaded it….(More)”
Index: Collective Intelligence
By Hannah Pierce and Audrie Pirkl
The Living Library Index – inspired by the Harper’s Index – provides important statistics and highlights global trends in governance innovation. This installment focuses on collective intelligence and was originally published in 2017.
The Collective Intelligence Universe
- Amount of money that Reykjavik’s Better Neighbourhoods program has provided each year to crowdsourced citizen projects since 2012: € 2 million (Citizens Foundation)
- Number of U.S. government challenges that people are currently participating in to submit their community solutions: 778 (Challenge.gov).
- Percent of U.S. arts organizations used social media to crowdsource ideas in 2013, from programming decisions to seminar scheduling details: 52% (Pew Research)
- Number of Wikipedia members who have contributed to a page in the last 30 days: over 120,000 (Wikipedia Page Statistics)
- Number of languages that the multinational crowdsourced Letters for Black Lives has been translated into: 23 (Letters for Black Lives)
- Number of comments in a Reddit thread that established a more comprehensive timeline of the theater shooting in Aurora than the media: 1272 (Reddit)
- Number of physicians that are members of SERMO, a platform to crowdsource medical research: 800,000 (SERMO)
- Number of citizen scientist projects registered on SciStarter: over 1,500 (Collective Intelligence 2017 Plenary Talk: Darlene Cavalier)
- Entrants to NASA’s 2009 TopCoder Challenge: over 1,800 (NASA)
Infrastructure
- Number of submissions for Block Holm (a digital platform that allows citizens to build “Minecraft” ideas on vacant city lots) within the first six months: over 10,000 (OpenLearn)
- Number of people engaged to The Participatory Budgeting Project in the U.S.: over 300,000. (Participatory Budgeting Project)
- Amount of money allocated to community projects through this initiative: $238,000,000
Health
- Percentage of Internet-using adults with chronic health conditions that have gone online within the US to connect with others suffering from similar conditions: 23% (Pew Research)
- Number of posts to Patient Opinion, a UK based platform for patients to provide anonymous feedback to healthcare providers: over 120,000 (Nesta)
- Percent of NHS health trusts utilizing the posts to improve services in 2015: 90%
- Stories posted per month: nearly 1,000 (The Guardian)
- Number of tumors reported to the English National Cancer Registration each year: over 300,000 (Gov.UK)
- Number of users of an open source artificial pancreas system: 310 (Collective Intelligence 2017 Plenary Talk: Dana Lewis)
Government
- Number of submissions from 40 countries to the 2017 Open (Government) Contracting Innovation Challenge: 88 (The Open Data Institute)
- Public-service complaints received each day via Indonesian digital platform Lapor!: over 500 (McKinsey & Company)
- Number of registered users of Unicef Uganda’s weekly, SMS poll U-Report: 356,468 (U-Report)
- Number of reports regarding government corruption in India submitted to IPaidaBribe since 2011: over 140,000 (IPaidaBribe)
Business
- Reviews posted since Yelp’s creation in 2009: 121 million reviews (Statista)
- Percent of Americans in 2016 who trust online customer reviews as much as personal recommendations: 84% (BrightLocal)
- Number of companies and their subsidiaries mapped through the OpenCorporates platform: 60 million (Omidyar Network)
Crisis Response
- Number of diverse stakeholders digitally connected to solve climate change problems through the Climate CoLab: over 75,000 (MIT ILP Institute Insider)
- Number of project submissions to USAID’s 2014 Fighting Ebola Grand Challenge: over 1,500 (Fighting Ebola: A Grand Challenge for Development)
- Reports submitted to open source flood mapping platform Peta Jakarta in 2016: 5,000 (The Open Data Institute)
Public Safety
- Number of sexual harassment reports submitted to from 50 cities in India and Nepal to SafeCity, a crowdsourcing site and mobile app: over 4,000 (SafeCity)
- Number of people that used Facebook’s Safety Check, a feature that is being used in a new disaster mapping project, in the first 24 hours after the terror attacks in Paris: 4.1 million (Facebook)
Is Crowdsourcing Patient-Reported Outcomes the Future of Evidence-Based Medicine?
Evidence is lacking for patient-reported effectiveness of treatments for most medical conditions and specifically for lower back pain. In this paper, we examined a consumer-based social network that collects patients’ treatment ratings as a potential source of evidence. Acknowledging the potential biases of this data set, we used propensity score matching and generalized linear regression to account for confounding variables. To evaluate validity, we compared results obtained by analyzing the patient reported data to results of evidence-based studies. Overall, there was agreement on the relationship between back pain and being obese. In addition, there was agreement about which treatments were effective or had no benefit. The patients’ ratings also point to new evidence that postural modification treatment is effective and that surgery is harmful to a large proportion of patients….(More)”.
The Age of Customer.gov: Can the Tech that Drives 311 Help Government Deliver an Amazon-like Experience?
Tod Newcombe at GovTech: “The Digital Communities Special … June 2017 report explores the idea that the tech that drives 311 can help government deliver an Amazon-like experience.
PART 1: 311: FROM A HOTLINE TO A PLATFORM FOR CITIZEN ENGAGEMENT
PART 2: CLOUD 311 POPULARITY GROWS AS CITIES OF ALL SIZES MOVE TO REMOTELY HOSTED CRM
PART 3: THE FUTURE OF CRM AND CUSTOMER SERVICE: LOOK TO BOSTON
PART 4: CRM USE IS GAINING TRACTION IN LOCAL GOVERNMENT — HERE ARE THE NUMBERS TO PROVE IT…(More)”.
LSE launches crowdsourcing project inspiring millennials to shape Brexit
LSE Press Release: “A crowdsourcing project inspiring millennials in Britain and the EU to help shape the upcoming Brexit negotiations is being launched by the London School of Economics and Political Science (LSE) this week.
The social media-based project, which hopes to engage 3000 millennials aged 35 and under, kicks off on 23 June, the first anniversary of the life-changing vote to take Britain out of the EU.
One of the Generation Brexit project leaders, Dr Jennifer Jackson-Preece from LSE’s European Institute, said the online platform would give a voice to British and European millennials on the future of Europe in the Brexit negotiations and beyond.
She said: “We’re going to invite millennials from across the UK and Europe to debate, decide and draft policy proposals that will be sent to parliaments in Westminster and Strasbourg during the negotiations.”
Another project leader, Dr Roch Dunin-Wąsowicz, said the pan-European project would seek views from a whole cross section of millennials, including Leavers, Remainers, left and right-wingers, European federalists and nationalists.
“We want to come up with millennial proposals for a mutually beneficial relationship, reflecting the diverse political, cultural, religious and economic backgrounds in the UK and EU.
“We are especially keen to engage the forgotten, the apolitical and the apathetic – for whom Brexit has become a moment of political awakening,” he said.
Generation Brexit follows on the heels of LSE’s Constitution UK crowdsourcing project in 2015, which broke new ground in galvanising people around the country to help shape Britain’s first constitution. The 10-week internet project signed up 1500 people from all corners of the UK to debate how the country should be governed.
Dr Manmit Bhambra, also working on the project, said the success of the Constitution UK platform had laid the foundation for Generation Brexit, with LSE hoping to double the numbers and sign up 3000 participants, split equally between Britain and Europe.
The project can be accessed at www.generationbrexit.org and all updates will be available on Twitter @genbrexit & @lsebrexitvote with the hashtag #GenBrexit, and on facebook.com/GenBrexit… (More)”.
Towards Crowd-Scale Deliberation
Paper by Mark Klein: “Let us define deliberation as the activity where groups of people (1) identify possible solutions for a problem, (2) evaluate these alternatives, and (3) select the solution(s) that best meet their needs. Deliberation processes have changed little in centuries. Typically, small groups of powerful players craft policies behind closed doors, and then battle to engage wider support for their preferred options. Most people affected by the decisions have at best limited input into defining the solution options. This approach has become increasingly inadequate as the scale and complexity of the problems we face has increased. Many important ideas and perspectives simply do not get incorporated, squandering the opportunity for far superior outcomes. We have the potential to do much better by radically widening the circle of people involved in complex deliberations, moving from “team” scales (tens of participants) to “crowd” scales (hundreds, thousands, or more).
This is because crowd-scale interactions have been shown to produce, in appropriate circumstances, such powerful emergent phenomena as:
- The long tail: crowd-scale participation enables access to a much greater diversity of ideas than would otherwise be practical: potentially superior solutions “small voices” (the tail of the frequency distribution) have a chance to be heard .
- Idea synergy: the ability for users to share their creations in a common forum can enable a synergistic explosion of creativity, since people often develop new ideas by forming novel combinations and extensions of ideas that have been put out by others.
- Many eyes: crowds can produce remarkably high-quality results (e.g. in open source software) by virtue of the fact that there are multiple independent verifications – many eyes continuously checking the shared content for errors and correcting them .
- Wisdom of the crowds: large groups of (appropriately independent, motivated and informed) contributors can collectively make better judgments than those produced by the individuals that make them up, often exceeding the performance of experts,because their collective judgment cancels out the biases and gaps of the individual members…
Our team has been developing crowd-scale deliberation support technologies that address these three fundamental challenges by enabling:
- better ideation: helping crowds develop better solution ideas
- better evaluation: helping crowds evaluate potential solutions more accurately
- better decision-making: helping crowds select pareto-optimal solutions…(More)”.
Social Network for Doctors to Transform Medical Crowdsourcing
Press Release: “SERMO, a global social network for physicians has expanded its footprint globally to revolutionize medical crowdsourcing. SERMO is now open to physicians on all seven continents, delivering on its promise from day one to unite physicians from every corner of the globe, ensuring the free flow of expert information amongst physicians.
Now available in more than 150 countries, physicians from both rural and urban areas, in developed and developing nations, can be exposed to the same expertise from their peers, providing an even higher level of care to their patients.
According to one orthopedic surgeon from Greece, SERMO offers “Exciting doctor interactions, is very helpful with difficult cases and always prompts us with very interesting social topics and discussions. It is a form of collective intelligence that allows individuals to achieve more than they could on their own.”
Combined with last month’s Drug Ratings launch, physicians will now be able to evaluate prescription drugs, in addition to communicating with peers and solving tough patient cases. These tools are revolutionizing the way physicians exchange and obtain information, as well as offer personalized care to their patients. With over 300,000 drug ratings gathered since the beta launch began last year, Ratings enables doctors globally to share prescription drug treatment experiences with their peers, transforming how physicians around the world make prescribing decisions in their daily practice.
SERMO’s membership has grown from 130,000 in 2012, when SERMO merged with WorldOne, to 650,000 total members prior to today’s expansion – now, the network includes close to 800,000 physicians….(More)”.