The Wisdom of Networks – and the Lessons of Wikipedia


Philip Reitinger at the Analogies Project: “Douglas Merrill said “All of us are smarter than any of us.”  This motto of crowdsourcing – looking to the information that can arise from the combined observation by and intelligence of many – is also the prescription for a more secure cyber future. Crowdsourcing security among machines – rather than people – is our best path forward.

Attackers have the advantage online for many reasons, including the ability to leverage a simple error into a significant compromise, to scale attacks more readily than defenses can scale, and to attack at a distance.  While the maxim that defenders have to be right all the time, while attackers only have to be right once, is not literally true, it conveys the dilemma of defenders.   The connectivity of our devices and agents is inexorably increasing, creating more targets for attack.  The complexity of the software we use and the network we must defend is also increasing, making an attack on the individual target or the network easier.  And the criticality of our connected systems to our lives is also growing and will continue to grow.  Together, this means that we live in a world of steadily increasing risk.

In this environment, the good guys and gals have one significant but counter-intuitive advantage:  the size of the network being defended. The soaring prevalence of smart devices is a risk only until it is not, until we combine the abilities of these devices to observe, to induce, and to act to defend the network itself.  The cyber ecosystem is the greatest sensor network imaginable, and the data generated by its sensors can drive collective intelligence and collective action to stem threats and isolate infections.  The ability of the network components to defend the network may make the future of cybersecurity on the Internet look very much like Wikipedia – one of the best known examples of crowdsourcing – with some obvious failures, but if of importance, generally quickly corrected….


What is necessary to enable the crowdsourcing of defense among network components?  A few years ago, while I was at the Department of Homeland Security, it published a paper entitled “Enabling Distributed Security in Cyberspace: Building a Healthy and Resilient Cyber Ecosystem with Automated Collective Action.” This paper posits three requirements:  

  • Automation so the network can act at Internet speed;
  • Interoperability so the barriers to effective collective (network or “crowd”) action are those we impose by policy, as opposed to those imposed on us by technology or process; and
  • Authentication to enhance the decision-making and action of the network against attacks.

It has been five years since the paper was published, and I still think these are the key elements of a more secure Internet future.  Until we enable the network to defend itself, using its own wisdom of crowds (of agents), offense wins.  People should do what people do best, adjust how the network defends itself, and take action when necessary based on intuition, rather than responding to alerts.  So when you think about future Internet security problems, think about Stephen Colbert and Wikipedia….(More)”

Next Generation Crowdsourcing for Collective Intelligence


Paper by John Prpić : “New techniques leveraging IT-mediated crowds such as Crowdsensing, Situated Crowdsourcing, Spatial Crowdsourcing, and Wearables Crowdsourcing have now materially emerged. These techniques, here termed next generation Crowdsourcing, serve to extend Crowdsourcing efforts beyond the heretofore dominant desktop computing paradigm. Employing new configurations of hardware, software, and people, these techniques represent new forms of organization for IT-mediated crowds. However, it is not known how these new techniques change the processes and outcomes of IT-mediated crowds for Collective Intelligence purposes? The aim of this exploratory work is to begin to answer this question. The work ensues by outlining the relevant findings of the first generation Crowdsourcing paradigm, before reviewing the emerging literature pertaining to the new generation of Crowdsourcing techniques. Premised on this review, a collectively exhaustive and mutually exclusive typology is formed, organizing the next generation Crowdsourcing techniques along two salient dimensions common to all first generation Crowdsourcing techniques. As a result, this work situates the next generation Crowdsourcing techniques within the extant Crowdsourcing literature, and identifies new research avenues stemming directly from the analysis….(More)”

States’ using iwaspoisoned.com for outbreak alerts


Dan Flynn at Food Safety News: “The crowdsourcing site iwaspoisoned.com has collected thousands of reports of foodborne illnesses from individuals across the United States since 2009 and is expanding with a custom alert service for state health departments.

“There are now 26 states signed up, allowing government (health) officials and epidemiologists to receive real time, customized alerts for reported foodborne illness incidents,” said iwaspoisoned.com founder Patrick Quade.
Quade said he wanted to make iwaspoisoned.com data more accessible to health departments and experts in each state.

“This real time information provides a wider range of information data to help local agencies better manage food illness outbreaks,” he said. “It also supplements existing reporting channels and serves to corroborate their own reporting systems.”

The Florida Department of Health, Food and Waterborne Disease Program (FWDP) began receiving iwaspoisoned.com alerts beginning in December 2015.

“The FWDP has had an online complaint form for individuals to report food and waterborne illnesses,” a spokesman said. “However, the program has been looking for ways to expand their reach to ensure they are investigating all incidents. Partnering with iwaspoisoned.com was a logical choice for this expansion.”…

Quade established iwaspoisoned.com in New York City seven years ago to give people a place to report their experiences of being sickened by restaurant food. It gives such people a place to report the restaurants, locations, symptoms and other details and permits others to comment on the report….

The crowdsourcing site has played an increasing role in recent nationally known outbreaks, including those associated with Chipotle Mexican Grill in the last half of 2015. For example, CBS News in Los Angeles first reported on the Simi Valley, Calif., norovirus outbreak after noticing that about a dozen Chipotle customers had logged their illness reports on iwaspoisoned.com.

Eventually, health officials confirmed at least 234 norovirus illnesses associated with a Chipotle location in Simi Valley…(More)”

A new data viz tool shows what stories are being undercovered in countries around the world


Jospeh Lichterman at NiemanLab: “It’s a common lament: Though the Internet provides us access to a nearly unlimited number of sources for news, most of us rarely venture beyond the same few sources or topics. And as news consumption shifts to our phones, people are using even fewer sources: On average, consumers access 1.52 trusted news sources on their phones, according to the 2015 Reuters Digital News Report, which studied news consumption across several countries.

To try and diversify people’s perspectives on the news, Jigsaw — the techincubator, formerly known as Google Ideas, that’s run by Google’s parentcompany Alphabet — this week launched Unfiltered.News, an experimentalsite that uses Google News data to show users what topics are beingunderreported or are popular in regions around the world.

Screen Shot 2016-03-18 at 11.45.09 AM

Unfiltered.News’ main data visualization shows which topics are most reported in countries around the world. A column on the right side of the page highlights stories that are being reported widely elsewhere in the world, but aren’t in the top 100 stories on Google News in the selected country. In the United States yesterday, five of the top 10 underreported topics, unsurprisingly, dealt with soccer. In China, Barack Obama was the most undercovered topic….(More)”

Crowdsourcing On-street Parking Space Detection


Paper by Ruizhi Liao et al in: “As the number of vehicles continues to grow, parking spaces are at a premium in city streets. Additionally, due to the lack of knowledge about street parking spaces, heuristic circling the blocks not only costs drivers’ time and fuel, but also increases city congestion. In the wake of recent trend to build convenient, green and energy-efficient smart cities, we rethink common techniques adopted by high-profile smart parking systems, and present a user-engaged (crowdsourcing) and sonar-based prototype to identify urban on-street parking spaces. The prototype includes an ultrasonic sensor, a GPS receiver and associated Arduino micro-controllers. It is mounted on the passenger side of a car to measure the distance from the vehicle to the nearest roadside obstacle. Multiple road tests are conducted around Wheatley, Oxford to gather results and emulate the crowdsourcing approach. By extracting parked vehicles’ features from the collected trace, a supervised learning algorithm is developed to estimate roadside parking occupancy and spot illegal parking vehicles. A quantity estimation model is derived to calculate the required number of sensing units to cover urban streets. The estimation is quantitatively compared to a fixed sensing solution. The results show that the crowdsourcing way would need substantially fewer sensors compared to the fixed sensing system…(More)”

Crowdsourcing Site Works to Detect Spread of Zika


Suzanne Tracy at Scientific Computing Source: “Last month, the Flu Near You crowdsourcing tool expanded its data collection to include Zika, chikungunya and dengue symptoms, such as eye pain, yellow skin/eyes and joint/bone pain. Flu Near You is a free and anonymous Web site and mobile application that allows the public to report their health information by completing brief weekly surveys.

Created by epidemiologists at Harvard, Boston Children’s Hospital and The Skoll Global Threats Fund, the novel participatory disease surveillance tool is intended to complement existing surveillance systems by directly engaging the public in public health reporting. As such, it relies on voluntary participation from the general public, asking participants to take a few seconds each week to report whether they or their family members have been healthy or sick.

Using participant-reported symptoms, the site graphs and maps this information to provide local and national views of illness. Thousands of reports are analyzed and mapped to provide public health officials and researchers with real-time, anonymous information that could help prevent the next pandemic.

The survey, which launched in 2011, is conducted year-round for several reasons.

  • First, it is possible for an influenza outbreak to occur outside of the traditional flu season. For instance, the first wave of pandemic H1N1 hit in the spring of 2009. The project wants to capture any emerging outbreak, should something similar occur again.
  • Second, the project’s symptoms-based health forms allow it to monitor other diseases, such as the recently-added Zika, chikungunya and dengue, which may have different seasons than influenza….(More)

See also: http://flunearyou.org and video: Fight the flu. Save lives

Don’t know where to go when the volcano blows? Crowdsource it.


Anne Frances Johnson in ThrivingEarthExchange: “In the shadow of a rumbling volcano, Quito, Ecuador solicits just-in-time advice from the world’s disaster experts…

Cotopaxi’s last large-scale eruption was in 1877, and the volcano’s level of activity suggests another one is inevitable. In addition to spewing lava, a major eruption would melt Cotopaxi’s glaciers and send a large flow of material barreling down the mountain, posing an immediate risk to people and potentially causing rivers to overflow their banks. Some 120,000 people living in the valley beneath the volcano would have a mere 12 minutes to escape the lava’s path, and more than 325,000 other area residents would have only slightly more time to evacuate. An eruption could also create significant long-term challenges across a broad area, including dangerous air quality and disruptions to infrastructure, food systems and water supplies.

As danger looms, a city gets coaching from the crowd

Aware that the city was underprepared for a significant eruption, The Governance Lab, a program of the New York University Tandon School of Engineering, volunteered its time and expertise to help local officials accelerate preparation efforts. The GovLab, which helps governments and other institutions work collaboratively to solve problems, teamed up with Linq, the city’s innovation agency.

“We were very aware that this was a time-sensitive matter—we needed experts, and we needed them fast,” explained Dinorah Cantú-Pedraza, a human rights lawyer and Research Fellow at The GovLab who collaborated on the project. “So that’s why we decided to create online sessions focused on how innovations can solve specific problems facing the city.”…

GovLab’s “fail-fast, learn-by-doing” approach is crucial to its projects’ success in remaining responsive to the problems at hand. “That was a central element in how we worked with our partners and improved the approach as we went forward,” said Cantú-Pedraza.

To help translate the Cotopaxi crowdsourcing model for other circumstances, GovLab is working to build a network of innovators and experts that can be tapped on short notice to address problems as they emerge around the world. Although we can hope for the best in Quito and elsewhere, the reality is that we must plan for the worst…(More)

Revolutionizing Innovation: Users, Communities, and Open Innovation


Book edited by Dietmar Harhoff and Karim R. Lakhani: “The last two decades have witnessed an extraordinary growth of new models of managing and organizing the innovation process that emphasizes users over producers. Large parts of the knowledge economy now routinely rely on users, communities, and open innovation approaches to solve important technological and organizational problems. This view of innovation, pioneered by the economist Eric von Hippel, counters the dominant paradigm, which cast the profit-seeking incentives of firms as the main driver of technical change. In a series of influential writings, von Hippel and colleagues found empirical evidence that flatly contradicted the producer-centered model of innovation. Since then, the study of user-driven innovation has continued and expanded, with further empirical exploration of a distributed model of innovation that includes communities and platforms in a variety of contexts and with the development of theory to explain the economic underpinnings of this still emerging paradigm. This volume provides a comprehensive and multidisciplinary view of the field of user and open innovation, reflecting advances in the field over the last several decades.

The contributors—including many colleagues of Eric von Hippel—offer both theoretical and empirical perspectives from such diverse fields as economics, the history of science and technology, law, management, and policy. The empirical contexts for their studies range from household goods to financial services. After discussing the fundamentals of user innovation, the contributors cover communities and innovation; legal aspects of user and community innovation; new roles for user innovators; user interactions with firms; and user innovation in practice, describing experiments, toolkits, and crowdsourcing, and crowdfunding…(More)”

Guidance for Developing a Local Digital Response Network


Guide by Jenny Phillips and Andrej Verity: “…Beyond the obvious desire to create the guidance document, we had three objectives when drafting:

  1. Cover the core aspect. Six pages of concrete questions, answers and suggestions are designed to help ensure that start-up activities are well informed.
  2. Keep it as simple and light as possible. We wanted something that an individual could quickly consume, yet find a valuable resource.
  3. Feed into larger projects. By creating something concrete, we hope that it would feed into larger initiatives like Heather Leason and Willow Brugh’s effort to build out a Digital Responders Handbook.

So, are you a passionate individual who wants to help harness local digitally-enabled volunteers or groups in response to emergencies? Would you like to become a central figure and coordinate these groups so that any response is more than the sum of all its parts? If this describes your desire and you answered the questions positively, then this guidance is for you! Create a local Digital Response Network. And, welcome to the world of digital humanitarian response…(More)”

Opening Up Government: Citizen Innovation and New Modes of Collaboration


Chapter by Stefan Etzelstorfer, Thomas Gegenhuber and, Dennis Hilgers in Open Tourism: Open Innovation, Crowdsourcing and Co-Creation Challenging the Tourism Industry: “Companies use crowdsourcing to solve problems by using a widely dispersed and large group of individuals. Crowdsourcing and open innovation are not restricted to businesses. Governments also increasingly rely on open innovation principles to harness the expert knowledge of citizens and use citizens’ contributions to the public value creation process. While a large body of literature has examined the open government paradigm at the national level, we still know relatively little about how open government initiatives play out at the local level. Even less is known about whether open government initiatives may create positive spill overs, for example by having a trickle-down effect onto local tourism sectors. In this article, we present the City of Linz’s open government activities. More specifically, we review how the public administration implemented the interactive mapping and reporting application “Schau auf Linz“ (“Look at Linz“). Through our analysis of this case study, we show what role the local context and prior policies play in implementing open government initiatives on a local level. In addition, we discuss how this initiative, like others, leads to positive spill overs for the tourism sector….(More)”