Harnessing the Crowd to Solve Healthcare


PSFK Labs: “While being sick is never a good situation to be in, the majority of people can still take solace in the fact that modern medicine will be able to diagnose their problem and get them on the path to a quick recovery. For a small percentage of patients, however, simply finding out what ails them can be a challenge. Despite countless visits to specialists and mounting costs, these individuals can struggle for years to find out any reliable information about their illness.

This is only exacerbated by the fact that in a heavily regulated industry like healthcare, words like “personalization,” “transparency” and “collaboration” are near impossibilities, leaving these patients locked into a system that can’t care for them. Enter CrowdMed, an online platform that uses the combined knowledge of its community to overcome these obstacles, getting people the answers and treatment they need.

…we spoke with Jared Heyman, the company’s founder, to understand how the crowd can deliver unprecedented efficiencies to a system sorely in need of them…. “CrowdMed harnesses the wisdom of crowds to solve the world’s most difficult medical cases online. Let’s say that you’ve been bouncing doctor to doctor, but don’t yet have a definitive diagnosis or treatment plan. You can submit your case on our site by answering an in‑depth patient questionnaire, uploading relevant medical records, diagnostic test results or even medical images. We expose your case to our community of currently over 15,000 medical detectives. These are people mostly with medical backgrounds who enjoy solving these challenges.

We have about a 70 percent success rate, bringing patients closer to a direct diagnosis or cure and we do so in a very small fraction of the time and cost of what it would take through the traditional medical system….

Every entrepreneur builds upon the tools and technologies that preceded them. I think that CrowdMed needed the Internet. It needed Facebook. It needed Wikipedia. It needed Quora, and other companies or products that have proven that you can trust in the wisdom of the crowd. I think we’re built upon the shoulders of these other companies.

We looked at all these other companies that have proven the value of social networks through crowdsourcing, and that’s inspired us to do what we do. It’s been instructive for us in the best way to do it, and it’s also prepared society, psychologically and culturally, for what we’re doing. All these things were important….(More)”

How Crowdsourcing Can Help Us Fight ISIS


 at the Huffington Post: “There’s no question that ISIS is gaining ground. …So how else can we fight ISIS? By crowdsourcing data – i.e. asking a relevant group of people for their input via text or the Internet on specific ISIS-related issues. In fact, ISIS has been using crowdsourcing to enhance its operations since last year in two significant ways. Why shouldn’t we?

First, ISIS is using its crowd of supporters in Syria, Iraq and elsewhere to help strategize new policies. Last December, the extremist group leveraged its global crowd via social media to brainstorm ideas on how to kill 26-year-old Jordanian coalition fighter pilot Moaz al-Kasasba. ISIS supporters used the hashtag “Suggest a Way to Kill the Jordanian Pilot Pig” and “We All Want to Slaughter Moaz” to make their disturbing suggestions, which included decapitation, running al-Kasasba over with a bulldozer and burning him alive (which was the winner). Yes, this sounds absurd and was partly a publicity stunt to boost ISIS’ image. But the underlying strategy to crowdsource new strategies makes complete sense for ISIS as it continues to evolve – which is what the US government should consider as well.

In fact, in February, the US government tried to crowdsource more counterterrorism strategies. Via its official blog, DipNote, the State Departmentasked the crowd – in this case, US citizens – for their suggestions for solutions to fight violent extremism. This inclusive approach to policymaking was obviously important for strengthening democracy, with more than 180 entries posted over two months from citizens across the US. But did this crowdsourcing exercise actually improve US strategy against ISIS? Not really. What might help is if the US government asked a crowd of experts across varied disciplines and industries about counterterrorism strategies specifically against ISIS, also giving these experts the opportunity to critique each other’s suggestions to reach one optimal strategy. This additional, collaborative, competitive and interdisciplinary expert insight can only help President Obama and his national security team to enhance their anti-ISIS strategy.

Second, ISIS has been using its crowd of supporters to collect intelligence information to better execute its strategies. Since last August, the extremist group has crowdsourced data via a Twitter campaign specifically on Saudi Arabia’s intelligence officials, including names and other personal details. This apparently helped ISIS in its two suicide bombing attacks during prayers at a Shite mosque last month; it also presumably helped ISIS infiltrate a Saudi Arabian border town via Iraq in January. This additional, collaborative approach to intelligence collection can only help President Obama and his national security team to enhance their anti-ISIS strategy.

In fact, last year, the FBI used crowdsourcing to spot individuals who might be travelling abroad to join terrorist groups. But what if we asked the crowd of US citizens and residents to give us information specifically on where they’ve seen individuals get lured by ISIS in the country, as well as on specific recruitment strategies they may have noted? This might also lead to more real-time data points on ISIS defectors returning to the US – who are they, why did they defect and what can they tell us about their experience in Syria or Iraq? Overall, crowdsourcing such data (if verifiable) would quickly create a clearer picture of trends in recruitment and defectors across the country, which can only help the US enhance its anti-ISIS strategies.

This collaborative approach to data collection could also be used in Syria and Iraq with texts and online contributions from locals helping us to map ISIS’ movements….(More)”

A Research Roadmap for Human Computation


Emerging Technology From the arXiv : “The wisdom of the crowd has become so powerful and so accessible via the Internet that it has become a resource in its own right. Various services now tap into this rich supply of human cognition, such as Wikipedia, Duolingo, and Amazon’s Mechanical Turk.

So important is this resource that scientists have given it a name; they call it human computation. And a rapidly emerging and increasingly important question is how best to exploit it.

Today, we get an answer of sorts thanks to a group of computer scientists, crowdsourcing pioneers, and visionaries who have created a roadmap for research into human computation. The team, led by Pietro Michelucci at the Human Computation Institute, point out that human computation systems have been hugely successful at tackling complex problems from identifying spiral galaxies to organizing disaster relief.

But their potential is even greater still, provided that human cognition can be efficiently harnessed on a global scale. Last year, they met to discuss these issues and have now published the results of their debate.

The begin by pointing out the extraordinary successes of human computation….then describe the kinds of projects they want to create. They call one idea Project Houston after the crowdsourced effort on the ground that helped bring back the Apollo 13 astronauts after an on-board explosion on the way to the moon.

Their idea is that similar help can be brought to bear from around the world when individuals on earth find themselves in trouble. By this they mean individuals who might be considering suicide or suffering from depression, for example.

The plan is to use state-of-the-art speech analysis and natural language understanding to detect stress and offer help. This would come in the form of composite personalities made up from individuals with varying levels of expertise in the crowd, supported by artificial intelligence techniques. “Project Houston could provide a consistently kind and patient personality even if the “crowd” changes completely over time,” they say.

Another idea is to build on the way that crowdsourcing helps people learn. One example of this is Duolingo, an app that offers free language lessons while simultaneously acting as a document translation service. “Why stop with language learning and translation?” they ask.

A similar approach could help people learn new skills as they work online, a process that should allow them to take on more complex roles. One example is in the field of radiology, where an important job is to recognize tumors on x-ray images. This is a task that machine vision algorithms do not yet perform reliably…..

Yet another idea would be to crowdsource information that helps the poorest families in America find social welfare programs. These programs are often difficult to navigate and represent a disproportionate hardship for the people who are most likely to benefit from them: those who are homeless, who have disabilities, who are on low income, and so on.

The idea is that the crowd should take on some of this burden freeing up this group for other tasks, like finding work, managing health problems and so on.

These are worthy goals but they raise some significant questions. Chief among these is the nature of the ethical, legal, and social implications of human computation. How can this work be designed to allow meaningful and dignified human participation? How can the outcomes be designed so that the most vulnerable people can benefit from it? And what is the optimal division of labor between machines and humans to produce a specific result?

Ref:  arxiv.org/abs/1505.07096 : A U.S. Research Roadmap for Human Computation”

5 cool ways connected data is being used


 at Wareable: “The real news behind the rise of wearable tech isn’t so much the gadgetry as the gigantic amount of personal data that it harnesses.

Concerns have already been raised over what companies may choose to do with such valuable information, with one US life insurance company already using Fitbits to track customers’ exercise and offer them discounts when they hit their activity goals.

Despite a mildly worrying potential dystopia in which our own data could be used against us, there are plenty of positive ways in which companies are using vast amounts of connected data to make the world a better place…

Parkinson’s disease research

Apple Health ResearchKit was recently unveiled as a platform for collecting collaborative data for medical studies, but Apple isn’t the first company to rely on crowdsourced data for medical research.

The Michael J. Fox Foundation for Parkinson’s Research recently unveiled a partnership with Intel to improve research and treatment for the neurodegenerative brain disease. Wearables are being used to unobtrusively gather real-time data from sufferers, which is then analysed by medical experts….

Saving the rhino

Connected data and wearable tech isn’t just limited to humans. In South Africa, the Madikwe Conservation Project is using wearable-based data to protect endangered rhinos from callous poachers.

A combination of ultra-strong Kevlar ankle collars powered by an Intel Galileo chip, along with an RFID chip implanted in each rhino’s horn allows the animals to be monitored. Any break in proximity between the anklet and horn results in anti-poaching teams being deployed to catch the bad guys….

Making public transport smart

A company called Snips is collecting huge amounts of urban data in order to improve infrastructure. In partnership with French national rail operator SNCF, Snips produced an app called Tranquilien to utilise location data from commuters’ phones and smartwatches to track which parts of the rail network were busy at which times.

Combining big data with crowdsourcing, the information helps passengers to pick a train where they can find a seat during peak times, while the data can also be useful to local businesses when serving the needs of commuters who are passing through.

Improving the sports fan experience

We’ve already written about how wearable tech is changing the NFL, but the collection of personal data is also set to benefit the fans.

Levi’s Stadium – the new home of the San Francisco 49ers – opened in 2014 and is one of the most technically advanced sports venues in the world. As well as a strong Wi-Fi signal throughout the stadium, fans also benefit from a dedicated app. This not only offers instant replays and real-time game information, but it also helps them find a parking space, order food and drinks directly to their seat and even check the lines at the toilets. As fans use the app, all of the data is collated to enhance the fan experience in future….

Creating interactive art

Don’t be put off by the words ‘interactive installation’. On Broadway is a cool work of art that “represents life in the 21st Century city through a compilation of images and data collected along the 13 miles of Broadway that span Manhattan”….(More)”

The Open Seventeen


Crowdsourcing the Verification of the Sustainable Development Goals with Open Data : In 2015, the United Nations is announcing seventeen Sustainable Development Goals (SDGs) for the world. Success at implementing the SDGs by 2030 could put the planet on the right course for the rest of the century. Failure could result in a breakdown of trust in global initiatives and cynical pursuit of self-interest by nations and corporations.

One way to ensure SDGs are achieved is to establish an independent means for verifying that all stakeholders – governments, corporations, NGOs and international organisations – live up to their promises. This requires harnessing the grassroots efforts of concerned citizens on a global scale.

To ignite this effort, ONE– in collaboration with the Citizen Cyberscience Centre and the Crowdcrafting platform for open research – is launching The Open Seventeen, a challenge to develop crowdsourcing projects that tackle SDGs using open data.

How does this challenge work?

You’ll find a big blue button further down this page. Use this to pitch a crowdsourcing project that tackles any of the 17 SDGs, at either a local, regional or global level, and tell us what open data set could be analysed for this purpose.

To inspire you, we’ve provided below some >examples of crowdsourcing projects that have already been tackling different aspects of the SDGs, from deforestation to corruption, and from drought to disease. Projects proposed for the challenge should have clear and realistic goals, and build on existing open data sets.

ONE and its partners will select three proposals and create crowdsourcing projects based on these. The winners and their projects will be profiled by ONE in upcoming international events related to the launch of the SDGs. Your project could inspire the world….

What can you do with open data to help verify SDGs? Have a look at what citizens have already created using the open source technology PyBossa that powers the Crowdcrafting platform and other crowdsourcing projects….(More)”

Law school students crowdsource commencement address


Chronicle of Higher Education: “Though higher education is constantly changing, commencement ceremonies have largely stayed the same. A graduating student at Stanford Law School is trying to change that.

Marta F. Belcher is crowdsourcing the speech she will give next month at the law school’s precommencement diploma ceremony, offering her classmates an opportunity to share in crafting that final message.

The point of a student commencement speaker, Ms. Belcher said, is to have someone who can speak to the student experience. But as she learned when she gave the student address at her undergraduate ceremony, it’s not easy for one person to represent hundreds, or even thousands, of classmates.

With all the online collaboration tools that are available today, Ms. Belcher saw the possibility of updating the tradition. So she competed to be the student speaker and invited classmates to contribute to her address.

“That was so clearly the right choice — for Stanford, especially, in the Silicon Valley at the cutting edge of innovation — that we should be the ones to sort of pioneer this new kind of way of writing a graduation speech,” she said.

After holding a number of meetings and fielding questions from skeptics, Ms. Belcher set up a wiki to gather ideas. The months-long effort was divided into three stages. First students would establish themes and ideas; next they would start contributing actual content for the speech; and finally, those pieces would be edited into a cohesive narrative during collaborative “edit-a-thons.”

Since the wiki went up, in February, 85 students have contributed to it….(More)”

Platform helps displaced families in Haiti crowdfund new homes


Springwise: “We have seen a number of products — such as HUSH2 — which aim to provide short-term housing for the displaced or homeless in the wake of conflicts or natural disasters. These shelters are undoubtedly vital but they are essentially temporary, so New Story — a non profit based in Haiti — has another solution. New Story is a crowdfunding platform which enables families to raise the USD 6,000 necessary to finance building a new, long-term home.

New Story has partnered with Mission of Hope, which sources families in need and helps them to launch a crowdfunding campaign via the platform. Potential donors can read the family’s story and see a breakdown of expenses — including materials and labor — before choosing to donate. All the money raised goes directly to each project, which is then carried out by local contractors in Haiti. The houses, which are three room block homes, are usually completed within two months, after which families post video updates for their donors….(More)”

Advances in Crowdsourcing


New book edited by Garrigos-Simon, Fernando J., Gil-Pechuán, Ignacio, Estelles-Miguel, Sofia: “This book attempts to link some of the recent advances in crowdsourcing with advances in innovation and management. It contributes to the literature in several ways. First, it provides a global definition, insights and examples of this managerial perspective resulting in a theoretical framework. Second, it explores the relationship between crowdsourcing and technological innovation, the development of social networks and new behaviors of Internet users. Third, it explores different crowdsourcing applications in various sectors such as medicine, tourism, information and communication technology (ICT), and marketing. Fourth, it observes the ways in which crowdsourcing can improve production, finance, management and overall managerial performance.

Crowdsourcing, also known as “massive outsourcing” or “voluntary outsourcing,” is the act of taking a job or a specific task usually performed by an employee of a company or contractors, and outsourcing it to a large group of people or a community (crowd or mass) via the Internet, through an open call. The term was coined by Jeff Howe in a 2006 issue of Wired magazine. It is being developed in different sciences (i.e., medicine, engineering, ICT, management) and is used in the most successful companies of the modern era (i.e., Apple, Facebook, Inditex, Starbucks). The developments in crowdsourcing has theoretical and practical implications, which will be explored in this book.

Including contributions from international academics, scholars and professionals within the field, this book provides a global, multidimensional perspective on crowdsourcing.​…(More)”

Slacktivism and the social benefits of social video: Sharing a video to ‘help’ a cause


Cat Jones at FirstMonday: “Interest in online ‘slacktivism’ is high both within and outside academia, and the online sharing of cause-related campaigns is increasing, but research into the extent to which ‘slacktivism’ applies to the act of sharing online content to ‘help’ a cause is limited. Slacktivism, as used in much of today’s popular discourse, is defined as ‘feel-good online activism [with] zero political or social impact’ (Morozov, 2009). Here, a survey-based analysis investigates social videos’ impacts on U.K. and U.S. viewers. Results show that the stronger viewers’ motivations are to share to help a cause, the stronger their motivations are to find out more afterwards. Further, a case study shows that social videos that motivate viewers to share the video ‘because it’s for a good cause, and I want to help’ (cause-related sharing versus, for example, to appear knowledgeable about a subject), can also prompt real-life actions, including donations. These results indicate that cause-related video sharing does have an impact, and therefore is not slacktivism by Morozov’s definition. Preliminary analysis suggests that of viewers sharing to ‘help’ causes, those discriminating in their choice of sharing audience (narrow vs. broad) are more likely to further engage than indiscriminate sharers. Result patterns from U.S. narrowcast sharers differ from those of other groups, indicating that tie strength and cultural differences may play a role in modifying slacktivist behaviors….(More)”

India asks its citizens: please digitise our files


Joshua Chambers in FutureGov: “India has asked its citizens to help digitise records so that it can move away from paper processes.

Using its crowdsourcing web site MyGov, the government wrote that “we cannot talk of Digital India and transforming India into a knowledge society if most of the transactions continue to be physical.”

It is “essential” that paper records are converted into machine readable digital versions, the government added, but “the cost of such digitisation is very large and existing budgetary constraints of government and many other organisations do not allow such lavish digitisation effort.”

Consequently, the government is asking citizens for advice on how to build a cheap content management system and tools that will allow it to crowdsource records transcriptions. Citizens would be rewarded for every word that they transcribe through a points system, which can then be recouped into cash prizes.

“The proposed platform will create earning and income generation opportunities for our literate rural and urban citizens, develop digital literacy and IT skills and include them in the making of Digital India,” the government added.

The announcement also noted the importance of privacy, suggesting that documents are split so that no portion gives any clue regarded the overall content of the document.

Instead, two people will be given the same words to transcribe, and the software will compare their statements to ensure accuracy. Only successful transcription will be rewarded with points….(More)”