crowdsourcing

Crowdsourcing America’s cybersecurity is an idea so crazy it might just work

Curated on March 4, 2015August 3, 2018 by Stefaan Verhulst

Dominic Basulto at the Washington Post: “One idea that’s starting to bubble up from Silicon Valley is the concept of crowdsourcing cybersecurity. As Silicon Valley venture capitalist Robert R. Ackerman, Jr. has pointed out, due to “the interconnectedness of our society in cyberspace,” cyber networks are best viewed as an asset that we all have a shared responsibility to protect. Push on that concept hard enough and you can see how many of the core ideas from Silicon Valley – crowdsourcing, open source software, social networking, and the creative commons – can all be applied to cybersecurity.

Silicon Valley venture capitalists are already starting to fund companies that describe themselves as crowdsourcing cybersecurity. For example, take Synack, a “crowd security intelligence” company that received $7.5 million in funding from Kleiner Perkins (one of Silicon Valley’s heavyweight venture capital firms), Allegis Ventures, and Google Ventures in 2014. Synack’s two founders are ex-NSA employees, and they are using that experience to inform an entirely new type of business model. Synack recruits and vets a global network of “white hat hackers,” and then offers their services to companies worried about their cyber networks. For a fee, these hackers are able to find and repair any security risks.

So how would crowdsourced national cybersecurity work in practice?

For one, there would be free and transparent sharing of computer code used to detect cyber threats between the government and private sector. In December, the U.S. Army Research Lab added a bit of free source code, a “network forensic analysis network” known as Dshell, to the mega-popular code sharing site GitHub. Already, there have been 100 downloads and more than 2,000 unique visitors. The goal, says William Glodek of the U.S. Army Research Laboratory, is for this shared code to “help facilitate the transition of knowledge and understanding to our partners in academia and industry who face the same problems.”

This open sourcing of cyber defense would be enhanced with a scaled-up program of recruiting “white hat hackers” to become officially part of the government’s cybersecurity efforts. Popular annual events such as the DEF CON hacking conference could be used to recruit talented cyber sleuths to work alongside the government.

There have already been examples of communities where people facing a common cyber threat gather together to share intelligence. Perhaps the best-known example is the Conficker Working Group, a security coalition that was formed in late 2008 to share intelligence about malicious Conficker malware. Another example is the Financial Services Information Sharing and Analysis Center, which was created by presidential mandate in 1998 to share intelligence about cyber threats to the nation’s financial system.

Of course, there are some drawbacks to this crowdsourcing idea. For one, such a collaborative approach to cybersecurity might open the door to government cyber defenses being infiltrated by the enemy. Ackerman makes the point that you never really know who’s contributing to any community. Even on a site such as Github, it’s theoretically possible that an ISIS hacker or someone like Edward Snowden could download the code, reverse engineer it, and then use it to insert “Trojan Horses” intended for military targets into the code…. (More)

Mobile customer service gives city residents a voice with government

Curated on March 1, 2015October 23, 2018 by Stefaan Verhulst

Lauren Horwitz at TechTarget: “When social scientists James Wilson and George Kelling devised their broken windows theory during the 1980s, they couldn’t have imagined smartphones as tools to keep neighborhoods safe and clean. But for the city of Philadelphia, a new online initiative known as Philly 311 turns mobile devices into frontline tools for citizens to report problems and engage with local government.
Until just a few months ago, when Philadelphia residents wanted to report a graffiti-riddled building, they would have to call the city’s customer contact center. Some residents toted around hefty physical binders to track issues. But today, they can use mobile phones to report incidents and track them online without having to make a call or stop by the contact center.
With Philly 311, which launched in December 2014, residents can take photos of wayward trash littering a street, “geolocate” the incident with a mobile phone,…
With initiatives like Philly 311, the city has experienced changes in resident interaction with government. Between 2013 and 2014, for example, mobile phone use to report incidents to the city’s contact center exploded, with communication increasing more than 300%. Walk-in communication with the contact center decreased by 9%, by contrast, and email communications by 1%. Mobile reporting of incidents can thus promote some contact center efficiencies, in which incidents are automatically reported by phone and routed to the appropriate department. Lue said that the city has made the shift to accommodate residents’ need for more effective and scalable multichannel options….(More)”

Governance in the Information Era

Curated on February 24, 2015October 10, 2018 by Stefaan Verhulst

New book edited by Erik W. Johnston:” Policy informatics is addressing governance challenges and their consequences, which span the seeming inability of governments to solve complex problems and the disaffection of people from their governments. Policy informatics seeks approaches that enable our governance systems to address increasingly complex challenges and to meet the rising expectations of people to be full participants in their communities. This book approaches these challenges by applying a combination of the latest American and European approaches in applying complex systems modeling, crowdsourcing, participatory platforms and citizen science to explore complex governance challenges in domains that include education, environment, and health.(More)

UNDP Eyes Ukraine’s Damaged Buildings With Crowdsourcing, Mobile App

Curated on February 19, 2015October 10, 2018 by Stefaan Verhulst

Aida Akl at VOA TECHtonics: “The crisis that plunged east Ukraine into war in November 2013 has damaged or destroyed critical infrastructure and limited access to areas caught up in fighting between Ukraine’s government forces and pro-Russian rebels. In order to assess damage, the United Nations Development Program (UNDP) turned to crowdsourcing to help restore social infrastructure as part of a United Nations, European Union and World Bank Recovery and Peacebuilding Assessment for Eastern Ukraine….
Using an interactive map, ReDonbass, and a mobile app (Android and iOS), people of Donetsk and Lugansk regions can report damaged homes, hospitals, schools, kindergartens or libraries.
A screenshot of UNDP's app and crowdsourcing map for east Ukraine damage assessment. (UNDP)
The easy-to-use interactive tool allows any person with a mobile phone and access to the Internet to download the most accurate data about the building in its location, photographs of the damage, and the status of the recovery phase. After that, the Ukrainian government and international donors will use the data to better plan reconstruction.
Information from the map will contribute to an ongoing Recovery and Peacebuilding Assessment for Eastern Ukraine. UNDP is part of the assessment that brings the United Nations, the European Union and the World Bank Group together to analyze the impact of the conflict and offer recommendations for short-term recovery and peacebuilding over the next two years….The map has also proven to be very useful for the experts from the Ukrainian Government and a recently launched UNDP-Government of Japan project aiming to restore critical infrastructure for social care and services. They [are] using it to identify schools, orphanages, elderly homes, and social services centers that need to be restored and rebuilt first….(More)”.

Crowdsourcing Dilemma

Curated on February 19, 2015August 3, 2018 by Stefaan Verhulst

New paper by Victor Naroditskiy, Nicholas R. Jennings, Pascal Van Hentenryck, Manuel Cebrian: “Crowdsourcing offers unprecedented potential for solving tasks efficiently by tapping into the skills of large groups of people. A salient feature of crowdsourcing—its openness of entry—makes it vulnerable to malicious behavior. Such behavior took place in a number of recent popular crowdsourcing competitions. We provide game-theoretic analysis of a fundamental tradeoff between the potential for increased productivity and the possibility of being set back by malicious behavior. Our results show that in crowdsourcing competitions malicious behavior is the norm, not the anomaly—a result contrary to the conventional wisdom in the area. Counterintuitively, making the attacks more costly does not deter them but leads to a less desirable outcome. These findings have cautionary implications for the design of crowdsourcing competitions…(More)”

Schemes used by South Australia to include citizens in policy making

Curated on January 29, 2015October 10, 2018 by Stefaan Verhulst

Joshua Chambers at Future Gov Asia: “…South Australia has pioneered a number of innovative methods to try to include its residents in policymaking. …The highest profile participatory programme run by the state government is the Citizens’ Jury initiative, …The Citizens’ Jury takes a randomly selected, representative group of citizens through a process to hear arguments and evidence much like a jury in a trial, before writing an independent report which makes recommendations to government.
There were 37 members of the jury, hearing evidence on Thursday evenings and Saturdays over a five week period. They heard from motorists associations, cycling associations, and all sorts of other interested groups.
They used Basecamp software to ensure that jurors stayed connected when not at meetings, hosting discussions in a private space to consider the evidence they heard. …The jurors prepared 21 recommendations, ranging from decreasing speed in the city to a schools programme…. The Government supports the majority of the recommendations and will investigate the remaining three.
The government has also committed to provide jurors with an update every 6 months on the progress being made in this area.
Lessons and challenges
As would be expected with an innovative new scheme, it hasn’t always been smooth. One lesson learned from the first initiative was that affected agencies need to be engaged in advance, and briefed throughout the process, so that they can prepare their responses and resources. ….
Aside from the Citizens’ Jury, the Government of South Australia is also pioneering other approaches to include citizens in policy making. Fund My Idea is a crowdsourcing site that allows citizens to propose new projects. …(More)”

VoXup

Curated on January 19, 2015May 29, 2019 by Stefaan Verhulst

Nesta: “Does your street feel safe? Would you like to change something in your neighbourhood? Is there enough for young people to do?
All basic questions, but how many local councillors have the time to put these issues to their constituents? A new web app aims to make it easier for councillors and council officers to talk to residents – and it’s all based around a series of simple questions.
Now, just a year after VoXup was created in a north London pub, Camden Council is using it to consult residents on its budget proposals.
One of VoXup’s creators, Peter Lewis, hit upon the idea after meeting an MP and being reminded of how hard it can be to get involved in decision-making….

Now VoXup is being used by Camden Council to engage with residents about its spending plans.
“They’ve got to cut a lot of money and they want to know which services people would prioritise,” Lewis explains.
“So we’ve created a custom community, and most popular topics have got about 200 votes. About 650 people have taken part at some level, and it’s only just begun. We’ve seen a lot of activity – of the people who look at the web page, almost half give an opinion on something.”

‘No need for smartphone app’
What does the future hold for VoXup? Lewis, who is working on the project full-time, says one thing the team won’t be doing is building a smartphone app.
“One of the things we thought about doing was creating a mobile app, but that’s been really unnecessary – we built VoXup as a responsive web app,” he says…. (More)”.

Coop’s Citizen Sci Scoop: Try it, you might like it

Curated on January 13, 2015August 3, 2018 by Stefaan Verhulst

Response by Caren Cooper at PLOS: “Margaret Mead, the world-famous anthropologist said, “never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.”
The sentiment rings true for citizen science.
Yet, recent news in the citizen science world has been headlined “Most participants in citizen science projects give up almost immediately.” This was based on a study of participation in seven different projects within the crowdsourcing hub called Zooniverse. Most participants tried a project once, very briefly, and never returned.
What’s unusual about Zooniverse projects is not the high turnover of quitters. Rather, it’s unusual that even early quitters do some important work. That’s a cleverly designed project. An ethical principle of Zooniverse is to not waste people’s time. The crowdsourcing tasks are pivotal to advancing research. They cannot be accomplished by computer algorithms or machines. They require crowds of people, each chipping in a tiny bit. What is remarkable is that the quitters matter at all….
An Internet rule of thumb in that only 1% (or less) of users add new content to sites like Wikipedia. Citizen science appears to operate on this dynamic, except instead of a core group adding existing knowledge for the crowd to use, a core group is involved in making new knowledge for the crowd to use….
In citizen science, a crowd can be four or a crowd can be hundreds of thousands. A citizen scientist is not a person who will participate in any project. They are individuals – gamers, birders, stargazers, gardeners, weather bugs, hikers, naturalists, and more – with particular interests and motivations.
As my grandfather said, “Try it, you might like it.” It’s fabulous that millions are trying it. Sooner or later, when participants and projects find one another, a good match translates into a job well done….(More)”.