Paper by Ben Berkowitz and Jean-Paul Gagnon in Democratic Theory: “SeeClickFix began in 2009 when founder and present CEO Ben Berkowitz spotted a piece of graffiti in his New Haven, Connecticut, neighborhood. After calling numerous departments at city hall in a bid to have the graffiti removed, Berkowitz felt no closer to fixing the problem. Confused and frustrated, his emotions resonated with what many citizens in real- existing democracies feel today (Manning 2015): we see problems in public and want to fix them but can’t. This all too habitual inability for “common people” to fix problems they have to live with on a day-to-day basis is a prelude to the irascible citizen (White 2012), which, according to certain scholars (e.g., Dean 1960; Lee 2009), is itself a prelude to political apathy and a citizen’s alienation from specific political institutions….(More)”
Minecraft in urban planning: how digital natives are shaking up governments
Rebecca Hill in The Guardian: “When we think of governments and technology, the image that springs to mind is more likely to be clunky computers and red tape than it is nimble innovators.
But things are changing. The geeks in jeans are making their way into government and starting to shake things up.
New ideas are changing the way governments use technology – whether that’s the UK’s intelligence organisation GCHQ finding a secure way to use the instant messenger Slack or senior mandarins trumpeting the possibilities of big data.
Governments are also waking up to the idea that the public are not only users, but also a powerful resource – and that engaging them online is easier than ever before. “People get very excited about using technology to make a real impact in the world,” says Chris Lintott, the co-founder of Zooniverse, a platform that organisations can use to develop their own citizen science projects for everything from analysing planets to spotting penguins.
For one of these projects, Old Weather, Zooniverse is working with the UK Met Office to gather historic weather data from ancient ships’ logs. At the same time, people helping to discover the human stories of life at sea. “Volunteers noticed that one admiral kept turning up on ship after ship after ship,” says Lintott. “It turned out he was the guy responsible for awarding medals!”
The National Archives in the US has similarly been harnessing the power of people’s curiosity by asking them to transcribe and digitise, handwritten documents through its Citizen Archivist project….
The idea for the Järviwiki, which asks citizens to log observations about Finland’s tens of thousands of lakes via a wiki service, came to Lindholm one morning on the way into work….
The increase in the number of digital natives in governments not only brings in different skills, it also enthuses the rest of the workforce, and opens their eyes to more unusual ideas.
Take Block by Block, which uses the game Minecraft to help young people show city planners how urban spaces could work better for them.
A decade ago it would have been hard to imagine a UN agency encouraging local governments to use a game to re-design their cities. Now UN-Habitat, which works with governments to promote more sustainable urban environments, is doing just that….
In Singapore, meanwhile – a country with densely populated cities and high volumes of traffic – the government is using tech to do more than manage information. It has created an app, MyResponder, that alerts a network of more than 10,000 medically trained volunteers to anyone who has a heart attack nearby, sometimes getting someone to the scene faster than the ambulance can get through the traffic.
The government is now piloting an expansion of the project by kitting out taxis with defibrillators and giving drivers first aid training, then linking them up to the app.
It’s examples like these, where governments use technology to bring communities together, that demonstrates the benefit of embracing innovation. The people making it happen are not only improving services for citizens – their quirky ideas are breathing new life into archaic systems…(More)“
Community-based app gets Londoners walking
Springwise: “Apps that measure a user’s exercise have been 10-a-penny for some years, but Go Jauntly is set to offer something brand new and leans much more into crowdsourcing than its rivals. Launched by a new start-up of nature-loving digital experts, and co-developed with Transport for London, Go Jauntly is a community-based initiative that’s as much about exploration and sharing with fellow jaunt-lovers. It also had £10,000 backing from the Ordnance Survey’s Geovation fund that helps start ups using geo-based technology. Big players are involved.
It’s directly tapped into TFL’s dynamic open data, and keeps users informed of everything from congestion to pollution. According to statistics, some 3.6 million journeys a day are made in London using cars and public transport, all of which could have been walked.
“We’re hoping that with Go Jauntly we’re creating technology for good that has a positive impact on society from a health, wellness and environmental perspective,” explains Hana Sutch, CEO and co-founder. “We wanted to start something that would get people out of the house and more active. Our team at Go Jauntly are all nature-loving city dwellers who spend too much of our time deskbound and wanted to be a bit more active.”
Go Jauntly is available now on the App Store with a variety of walks including Richmond and Regent’s Parks, plus a selection of South East London’s cemeteries. This isn’t just a London-centric innovation, anyone in the UK can download it, walk-the-walk, and share their jaunt. The company is hoping to get an Android version out by the end of the year.
Other apps that encourage walking include Norway’s Traffic Agent, and the UK’s Walkability was also designed to get users on the hoof….(More)”
Wiki-journalism may be part of the answer to fake news
John Thornhill at the Financial Times: “During the Iraq war, the Los Angeles Times attempted to harness the collective wisdom of its readers by crowdsourcing an editorial, called a wikitorial, on the conflict. It was a disaster. The arguments between the hawks and doves quickly erupted into a ranting match. The only way to salvage the mess was to “fork” the debate inviting the two sides to refine separate arguments.
If it is impossible to crowdsource an opinion column, is it any more realistic to do so with news in our hyper-partisan age? We are about to find out as Jimmy Wales, the founder of Wikipedia, is launching Wikitribune in an attempt to do just that. Declaring that “news is broken”, Mr Wales said his intention was to combine the radical community spirit of Wikipedia with the best practices of journalism. His crowdfunded news site, free of advertising and paywalls, will initially be staffed by 10 journalists working alongside volunteer contributors.
Mr Wales is right that the news business desperately needs to regain credibility given the erosion of trusted media organisations, the proliferation of fake news and the howling whirlwind of social media. It is doubly problematic in an era in which unscrupulous politicians, governments and corporations can now disintermediate the media by providing their own “alternative facts” direct to the public.
Unlikely as it is that Wikitribune has stumbled upon the answer, it should be applauded for asking the right questions. How can the media invent sustainable new models that combine credibility, relevance and reach? One thing to note is that Wikipedia has for years been producing crowdsourced news in the Wikinews section of its site, with little impact. Wikinews invites anyone to write the news. But the service is slow, clunky and dull.
As a separate project, Wikitribune is breaking with Wikipedia’s core philosophy by entrusting experts with authority. As a journalist, I warm to the idea that Mr Wales thinks we serve some useful purpose. But it will surely take time for his new site to create a viable hybrid culture….(More)”.
Using a New Roadmap to Democratize Climate Change
Anne Glusker at Smithsonian: “…Grimsson’s group felt that due to changes in information technology and social transformations, the large organizations and structures that used to be necessary to effect change were now not needed. And thus was born Roadmap, a new crowdsourcing tool for anyone and everyone interested in climate action. Still in its very early stages, Roadmap’s founders envision it as a platform for those working on climate issues—from scientist and policymaker to farmer and fisherman—to facilitate the sharing of knowledge and ideas, methods and techniques.
“A new political model is possible—where everyone can be a doer, where you no longer need big government or big enterprises to bring about success,” Grimsson says.
This new model for social change that skips the usual cumbersome channels and processes has been seen everywhere from public health, where the Bill & Melinda Gates Foundation has redefined the sector, to the hospitality industry, which is working to combat the human trafficking that plagues its businesses, to perhaps most famously the Arab Spring, where the role of social media in bringing about political change is still being debated today.
And this new model is complemented by technological changes. “The innovation in energy technology is such that we no longer have to wait for the big energy breakthrough,” Grimsson says. “We already have the available technologies. Every individual, home, village, community, town and region can execute change. The good news from the climate point of view is that, in addition to the information technology revolution, there has now also taken place an energy revolution. A house can be a power station: If the people who live in that house have extra energy, they can sell their energy through the smart grid. The notion that every house can be a power station is as revolutionary as saying that every mobile phone can be a media company.”
Grimsson admits that it may seem odd for someone in his position to be advocating that ordinary citizens take action apart from the conventional corridors of governmental power.
“For me to say that these traditional political organizations and positions are somewhat outdated is perhaps a strange statement: I was a professor of political science, I’ve been a member of parliament, I’ve been a minister of finance, I was president for 20 years,” he says.
It was during Iceland’s financial meltdown that he first experienced this new kind of social change: “I saw this very strongly through the financial crisis in my own country, which led to a big social economic uprising. All those activities were engineered by unknown people, people who were not part of a big organization, who used Facebook and the information media to bring thousands of people together in one day.”
Right now, Roadmap consists of a website and a lofty manifesto that speaks of raising the value of “moral currency” and creating a “best practices warehouse.” Visitors to the site can fill out a form if they want to become part of its community of “doers.” The practical part of the manifesto speaks of identifying the best methodologies and models; implementing a “real-time system of measurement” and a way to “gauge and understand what is working, what is not, and exactly what is being achieved.” As the platform develops, it will be interesting to see exactly what form these gauges, measurement systems, and warehouses take….(More)”.
Need an improved solution to a development challenge? Consider collaborative design
Michelle Marshall at the Inter-American Development Bank: “The challenges faced in the development and public policy arenas are often complex in nature. Devising relevant, practical, and innovative solutions requires intensive research, analysis and expertise from multiple sectors. Could there be a way to streamline this process and also make it more inclusive?
Collaborative Design, like other open innovation methodologies, leverages the power of a group for collective problem-solving. In particular, it is a process that virtually convenes a diverse group of specialists to support the iterative development of an intervention.
Last year, the Inter-American Development Bank and the New York University’s Governance Lab hosted an initiative called “Smarter Crowdsourcing for Zika“, which brought together health specialists with experts in social media, predictive analytics, and water and sanitation during a series of online sessions to generate innovative responses to the Zika epidemic. Based on this experience, we have considered how to continue applying a similar collaboration-based approach to additional projects in different areas. The result is what we call a “Collaborative Design” approach.
Implementing a Collaborative Design approach along the course of a project can help to achieve the following:
1. Convert knowledge gaps into opportunities…
2. Expand your community of practice across sectors…
3. Identify innovative and practical solutions…
As promising ideas are identified, Collaborative Design requires documenting possible solutions within the framework of an implementation plan, protocol, or other actionable guideline to support their subsequent real-life application. This will help substantiate the most viable interventions that were previously unmapped and also prepare additional practical resources for other project teams in the future.
For instance, the results of the Zika Smarter Crowdsourcing initiative were structured with information related to the costs and timelines to facilitate their implementation in different local contexts….(More)”
CrowdCurio: an online crowdsourcing platform to facilitate climate change studies using herbarium specimens
Charles G. Willis et al in New Phytologist: “Phenology is a key aspect of plant success. Recent research has demonstrated that herbarium specimens can provide important information on plant phenology. Massive digitization efforts have the potential to greatly expand herbarium-based phenological research, but also pose a serious challenge regarding efficient data collection.
Here, we introduce CrowdCurio, a crowdsourcing tool for the collection of phenological data from herbarium specimens. We test its utility by having workers collect phenological data (number of flower buds, open flowers and fruits) from specimens of two common New England (USA) species: Chelidonium majus and Vaccinium angustifolium. We assess the reliability of using nonexpert workers (i.e. Amazon Mechanical Turk) against expert workers. We also use these data to estimate the phenological sensitivity to temperature for both species across multiple phenophases.
We found no difference in the data quality of nonexperts and experts. Nonexperts, however, were a more efficient way of collecting more data at lower cost. We also found that phenological sensitivity varied across both species and phenophases.
Our study demonstrates the utility of CrowdCurio as a crowdsourcing tool for the collection of phenological data from herbarium specimens. Furthermore, our results highlight the insight gained from collecting large amounts of phenological data to estimate multiple phenophases…(More)”.
Five hacks for digital democracy
Beth Simone Noveck in Nature: “…Technology is already changing the way public institutions make decisions. Governments at every level are using ‘big data’ to pinpoint or predict the incidence of crime, heart attack and foodborne illness. Expert networking platforms — online directories of people and their skills, such as NovaGob.org in Spain — are helping to match civil servants who have the relevant expertise with those who need the know-how.
To get beyond conventional democratic models of representation or referendum, and, above all, to improve learning in the civil service, we must build on these pockets of promise and evolve. That requires knowledge of what works and when. But there is a dearth of research on the impact of technology on public institutions. One reason is a lack of suitable research methods. Many academics prefer virtual labs with simulated conditions that are far from realistic. Field experiments have long been used to evaluate the choice between two policies. But much less attention is paid to how public organizations might operate differently with new technologies.
The perfect must not be the enemy of the good. Even when it is impractical to create a control group and run parallel interventions in the same institution, comparisons can yield insights. For instance, one could compare the effect of using citizen commenting on legislative proposals in the Brazilian parliament with similar practices in the Finnish parliament.
Of course, some leaders have little interest in advancing more than their own power. But many more politicians and public servants are keen to use research-based evidence to guide how they use technology to govern in the public interest.
The MacArthur Foundation in Chicago, Illinois, has started funding a research network — a dozen academics and public servants — to study the possibilities of using new technology to govern more transparently and in partnership with citizens (see www.opening-governance.org). More collaboration among universities and across disciplines is needed. New research platforms — such as the Open Governance Research Exchange, developed by the Governance Lab, the UK-based non-profit mySociety and the World Bank — can offer pathways for sharing research findings and co-creating methodologies….(More)”
Digital Participation in an Open Innovation Platform : An Empirical Study on Smart Cities
Paper by J. Ojasalo and L. Tähtinen as part of the INTED2017 Proceedings: “The purpose of this paper is to increase knowledge of participation in collaborative innovation of cities with digital channels, as well as propose a model of digital participation system in an open innovation platform of a city. There is very little knowledge of this area is available in the existing research literature. This paper empirically addresses this knowledge gap and contributes to the literature on digital participation in collaborative innovation, innovation intermediaries and platforms, as well as urban development and Smart City literature. The results of this study have also clear practical implications particularly to urban policy makers and developers, companies and third sector organization collaborating with cities, as well as educators in the field of innovation and urban development. The empirical research method is qualitative and draws on data from in-depth interviews and co-creative multi-actor workshops. As the result, it proposes a model which shows the main methods of digital participation in an open innovation platform, namely information dissemination, actor recruitment, and idea generation, explains their nature….(More)”
Bigger data, less wisdom: the need for more inclusive collective intelligence in social service provision
Social service organizations have long used data in their efforts to support people in need for the purposes of advocacy, tracking, and intervention. Increasingly, such organizations are joining forces to provide wrap-around services to clients in order to “move the needle” on intractable social problems. Groups using these strategies, called Collective Impact, develop shared metrics to guide their work, sharing data, finances, infrastructure, and services. A major emphasis of these efforts is on tracking clients and measuring impacts. This study explores a particular type of Collective Impact strategy called Promise Neighborhoods. Based on a federal grant program, these initiatives attempt to close the achievement gap in particular geographic communities. Through an analysis of publicly available documents and information, the study analyzes the ways these strategies enact (and fail to enact) a collective intelligence for the common good. The analysis focuses specifically on issues surrounding data collection and use, youth agency, leadership and governance, and funding streams. Together, these foci develop a story of an increasingly used “intelligence” with a limited sense of “collective” and a narrow vision of a “common good.” Using this as a platform, the paper explores alternatives that might develop more robust practices around these concepts….(More)”.