Social Media for Government Services


Book edited by Surya Nepal, Cécile Paris and Dimitrios Georgakopoulos: “This book highlights state-of-the-art research, development and implementation efforts concerning social media in government services, bringing together researchers and practitioners in a number of case studies. It elucidates a number of significant challenges associated with social media specific to government services, such as:  benefits and methods of assessing; usability and suitability of tools, technologies and platforms; governance policies and frameworks; opportunities for new services; integrating social media with organisational business processes; and specific case studies. The book also highlights the range of uses and applications of social media in the government domain, at both local and federal levels. As such, it offers a valuable resource for a broad readership including academic researchers, practitioners in the IT industry, developers, and government policy- and decision-makers….(More)

Citizen’s Right to the Digital City


New book edited by Marcus Foth, Martin Brynskov, and Timo Ojala “…this book brings together case studies and examples from around the world to discuss the role that urban interfaces, citizen action, and city making play in the quest to create and maintain not only secure and resilient, but productive, sustainable and viable urban environments. The book debates the impact of these trends on theory, policy and practice. The individual chapters are based on blind peer reviewed contributions by leading researchers working at the intersection of the social / cultural, technical / digital, and physical / spatial domains of urbanism scholarship. The book will appeal not only to researchers and students, but also to a vast number of practitioners in the private and public sector interested in accessible content that clearly and rigorously analyses the potential offered by urban interfaces, mobile technology, and location-based services in the context of engaging people with open, smart and participatory urban environments….(More)”

Democracy Reinvented: Participatory Budgeting and Civic Innovation in America


Book by Hollie Russon Gilman: “Democracy Reinvented is the first comprehensive academic treatment of participatory budgeting in the United States, situating it within a broader trend of civic technology and innovation. This global phenomenon, which has been called “revolutionary civics in action” by the New York Times, started in Brazil in 1989 but came to America only in 2009.  Participatory budgeting empowers citizens to identify community needs, work with elected officials to craft budget proposals, and vote on how to spend public funds.

Democracy Reinvented places participatory budgeting within the larger discussion of the health of U.S. democracy and focuses on the enabling political and institutional conditions.  Author and former White House policy adviser Hollie Russon Gilman presents theoretical insights, in-depth case studies, and interviews to offer a compelling alternative to the current citizen disaffection and mistrust of government. She offers policy recommendations on how to tap online tools and other technological and civic innovations to promote more inclusive governance.

While most literature tends to focus on institutional changes without solutions, this book suggests practical ways to empower citizens to become change agents. Democracy Reinvented also includes a discussion on the challenges and opportunities that come with using digital tools to re-engage citizens in governance….(More)”

Big Data Analysis: New Algorithms for a New Society


Book edited by Nathalie Japkowicz and Jerzy Stefanowski: “This edited volume is devoted to Big Data Analysis from a Machine Learning standpoint as presented by some of the most eminent researchers in this area.

It demonstrates that Big Data Analysis opens up new research problems which were either never considered before, or were only considered within a limited range. In addition to providing methodological discussions on the principles of mining Big Data and the difference between traditional statistical data analysis and newer computing frameworks, this book presents recently developed algorithms affecting such areas as business, financial forecasting, human mobility, the Internet of Things, information networks, bioinformatics, medical systems and life science. It explores, through a number of specific examples, how the study of Big Data Analysis has evolved and how it has started and will most likely continue to affect society. While the benefits brought upon by Big Data Analysis are underlined, the book also discusses some of the warnings that have been issued concerning the potential dangers of Big Data Analysis along with its pitfalls and challenges….(More)”

DemTools: Cultivating Democracy


DemTools by NDI Tech: “Democratic activists and human rights organizers aren’t computer geeks.And they don’t have to be.

The internet is changing the relationships between citizens and governments around the world — but many political institutions are hobbled by a lack of access to empowering web technologies.

DemTools harnesses the power of free, open-source software to provide civic organizations, legislatures, and political parties with the capabilities to effectively engage 21st century citizens and build better democracies.

Download the DemTools Guide Book

Meet DemTools:

 Civi: Powerful, flexible contact management and citizen engagement
DKAN: Organize, Store, Graph, Map and Share Your Data

The Routledge Companion to Social Media and Politics


Book edited by Axel Bruns, Gunn Enli, Eli Skogerbo, Anders Olof Larsson, Christian Christensen: “Social media are now widely used for political protests, campaigns, and communication in developed and developing nations, but available research has not yet paid sufficient attention to experiences beyond the US and UK. This collection tackles this imbalance head-on, compiling cutting-edge research across six continents to provide a comprehensive, global, up-to-date review of recent political uses of social media.

Drawing together empirical analyses of the use of social media by political movements and in national and regional elections and referenda, The Routledge Companion to Social Media and Politics presents studies ranging from Anonymous and the Arab Spring to the Greek Aganaktismenoi, and from South Korean presidential elections to the Scottish independence referendum. The book is framed by a selection of keystone theoretical contributions, evaluating and updating existing frameworks for the social media age….(More)”

Guffipedia: a dictionary of business jargon


Lucy Kellaway in the Financial Times: ” At this time of year, my mind naturally turns to guff. Every December I open the cupboard in which I store the worst examples of the year’s jargon and begin the search for winners of my annual Golden Flannel awards.

This year, as ever, the cupboard is stuffed with ugly words and phrases that people have written or spoken in 2015. To pick a few at random, there is “passionpreneur”. There is delta (to mean gap). There is to solutionize, to mindshare and even to role-model. All are new. All reach new linguisticlows….

To this end we have created Guffipedia, a repository for the terms that I’verailed at over the years. You will find previous years’ Golden Flannel winners with chapter-and-verse from me on why they are so ghastly (in case you are too steeped in the stuff to be able to work it out for yourself)….The point of Guffipedia is not just for you to admire the extent of my guff collection, but to help me curate it going forward, as they say in

The point of Guffipedia is not just for you to admire the extent of my guff collection, but to help me curate it going forward, as they say in Guffish.

I am urging you to submit horrible new words or phrases, to have a stab at translating them into serviceable English, and to state where you found them. You don’t need to name the perpetrator (though it would be nice if you did). “Heard in a lift” is fine — so long as it actually was. And if you get your entries in before the end of the year, they may end up winning a prize in my 2015 Golden Flannel awards, announced the first week inJanuary….See Guffipedia

 

 

Smarter as the New Urban Agenda


New book edited by Gil-Garcia, J. Ramon, Pardo, Theresa A., Nam, Taewoo: “This book will provide one of the first comprehensive approaches to the study of smart city governments with theories and concepts for understanding and researching 21st century city governments innovative methodologies for the analysis and evaluation of smart city initiatives. The term “smart city” is now generally used to represent efforts that in different ways describe a comprehensive vision of a city for the present and future. A smarter city infuses information into its physical infrastructure to improve conveniences, facilitate mobility, add efficiencies, conserve energy, improve the quality of air and water, identify problems and fix them quickly, recover rapidly from disasters, collect data to make better decisions, deploy resources effectively and share data to enable collaboration across entities and domains. These and other similar efforts are expected to make cities more intelligent in terms of efficiency, effectiveness, productivity, transparency, and sustainability, among other important aspects. Given this changing social, institutional and technology environment, it seems feasible and likeable to attain smarter cities and by extension, smarter governments: virtually integrated, networked, interconnected, responsive, and efficient. This book will help build the bridge between sound research and practice expertise in the area of smarter cities and will be of interest to researchers and students in the e-government, public administration, political science, communication, information science, administrative sciences and management, sociology, computer science, and information technology. As well as government officials and public managers who will find practical recommendations based on rigorous studies that will contain insights and guidance for the development, management, and evaluation of complex smart cities and smart government initiatives….(More)”

The Quest for Good Governance


New book byAlina Mungiu-Pippidi: “Why do some societies manage to control corruption so that it manifests itself only occasionally, while other societies remain systemically corrupt? This book is about how societies reach that point when integrity becomes the norm and corruption the exception in regard to how public affairs are run and public resources are allocated. It primarily asks what lessons we have learned from historical and contemporary experiences in developing corruption control, which can aid policy-makers and civil societies in steering and expediting this process. Few states now remain without either an anticorruption agency or an Ombudsman, yet no statistical evidence can be found that they actually induce progress. Using both historical and contemporary studies and easy to understand statistics, Alina Mungiu-Pippidi looks at how to diagnose, measure and change governance so that those entrusted with power and authority manage to defend public resources….(More)”

The Discourse of Public Participation Media


Book by Joanna Thornborrow: “The Discourse of Public Participation Media takes a fresh look at what ‘ordinary’ people are doing on air – what they say, and how and where they get to say it.

Using techniques of discourse analysis to explore the construction of participant identities in a range of different public participation genres, Joanna Thornborrow argues that the role of the ‘ordinary’ person in these media environments is frequently anything but.

Tracing the development of discourses of public participation media, the book focusses particularly on the 1990s onwards when broadcasting was expanding rapidly: the rise of the TV talk show, increasing formats for public participation in broadcast debate and discussion, and the explosion of reality TV in the first decade of the 21st century. During this period, traditional broadcasting has also had to move with the times and incorporate mobile and web-based communication technologies as new platforms for public access and participation – text and email as well as the telephone – and an audience that moves out of the studio and into the online spaces of chat rooms, comment forums and the ‘twitterverse’.

This original study examines the shifting discourses of public engagement and participation resulting from these new forms of communication, making it an ideal companion for students of communication, media and cultural studies, media discourse, broadcast talk and social interaction….(More)”