Handbook Of Digital Politics

Curated on Posted on by Stefaan Verhulst

Book edited by Stephen Coleman and Deen Freelon: “It would be difficult to imagine how a development as world-changing as the emergence of the Internet could have taken place without having some impact upon the ways in which politics is expressed, conducted, depicted and reflected upon. The Handbook of Digital Politics explores this impact in a series of chapters written by some of the world’s leading Internet researchers. This volume is a must-read for students, researchers and practitioners interested in the changing landscape of political communication….Politics is continually changing in the digital era, largely based on a range of new and comprehensive empirical findings. This cutting-edge Handbook includes the very latest research on the relationship between digital information, communication technologies and politics.

Written by leading scholars in the field the chapters explore, in seven parts, theorizing digital politics, government and policy, collective action and civic engagement, political talk, journalism, internet governance and expanding the frontiers of digital politics research. Their key focus throughout is with the political nature behind the ways in which society implements digital technologies, and each of the chapters help the reader to discover this. …(More)

Advances in Crowdsourcing

Curated on Posted on by Stefaan Verhulst

New book edited by Garrigos-Simon, Fernando J., Gil-Pechuán, Ignacio, Estelles-Miguel, Sofia: “This book attempts to link some of the recent advances in crowdsourcing with advances in innovation and management. It contributes to the literature in several ways. First, it provides a global definition, insights and examples of this managerial perspective resulting in a theoretical framework. Second, it explores the relationship between crowdsourcing and technological innovation, the development of social networks and new behaviors of Internet users. Third, it explores different crowdsourcing applications in various sectors such as medicine, tourism, information and communication technology (ICT), and marketing. Fourth, it observes the ways in which crowdsourcing can improve production, finance, management and overall managerial performance.

Crowdsourcing, also known as “massive outsourcing” or “voluntary outsourcing,” is the act of taking a job or a specific task usually performed by an employee of a company or contractors, and outsourcing it to a large group of people or a community (crowd or mass) via the Internet, through an open call. The term was coined by Jeff Howe in a 2006 issue of Wired magazine. It is being developed in different sciences (i.e., medicine, engineering, ICT, management) and is used in the most successful companies of the modern era (i.e., Apple, Facebook, Inditex, Starbucks). The developments in crowdsourcing has theoretical and practical implications, which will be explored in this book.

Including contributions from international academics, scholars and professionals within the field, this book provides a global, multidimensional perspective on crowdsourcing.​…(More)”

Privacy in the Modern Age: The Search for Solutions

Curated on Posted on by Stefaan Verhulst

New book edited by Marc Rotenberg, Julia Horwitz, and Jeramie Scott: “The threats to privacy are well known: the National Security Agency tracks our phone calls, Google records where we go online and how we set our thermostats, Facebook changes our privacy settings when it wishes, Target gets hacked and loses control of our credit card information, our medical records are available for sale to strangers, our children are fingerprinted and their every test score saved for posterity, and small robots patrol our schoolyards while drones may soon fill our skies.

The contributors to this anthology don’t simply describe these problems or warn about the loss of privacy- they propose solutions. They look closely at business practices, public policy, and technology design and ask, “Should this continue? Is there a better approach?” They take seriously the dictum of Thomas Edison: “What one creates with his hand, he should control with his head.” It’s a new approach to the privacy debate, one that assumes privacy is worth protecting, that there are solutions to be found, and that the future is not yet known. This volume will be an essential reference for policy makers and researchers, journalists and scholars, and others looking for answers to one of the biggest challenges of our modern day. The premise is clear: there’s a problem- let’s find a solution….(More)”

More Kirk than Spock

Curated on Posted on by Stefaan Verhulst

The Economist: “Behavioural economics has made headway, but still has a long way to go… CAB drivers have good days and bad days, depending on the weather or special events such as a convention. If they were rational, they would work hardest on the good days (to maximise their take) but give up early when fares are few and far between. In fact, they do the opposite. It seems they have a mental target for their desired daily income and they work long enough to reach it, even though that means working longer on slow days and going home early when fares are plentiful.

Human beings are not always logical. We treat windfall gains differently from our monthly salary. We value things that we already own more highly than equivalent things we could easily buy. Our responses to questions depends very much on how the issue is framed: we think surcharges on credit-card payments are unfair, but believe a discount for paying with cash is reasonable.

None of these foibles will be a surprise to, well, humans. But they are not allowed for in many macroeconomic models, which tend to assume people actually come from the planet Vulcan, all coolly maximising their utility at every stage. Over the past 30-40 years, in contrast, behavioural economists have explored the way that individuals actually make decisions, and have concluded that we are more Kirk than Spock.

In his new book “Misbehaving: The Making of Behavioural Economics”, Richard Thaler describes his struggles to persuade mainstream economists of all this. The results of behavioural research were at first dismissed as trivial, or the consequences of unrealistic laboratory experiments. It was argued that in the real world, ordinary people might not always think straight but that the professionals who make the big decisions would. Mr Thaler shows neatly, however, that the coaches and owners of professional American football teams, for instance, make consistent errors in the yearly “draft” to pick new players, placing far too much emphasis on their first choices….(More)”

The Quiet Power of Indicators: Measuring Governance, Corruption, and Rule of Law

Curated on Posted on by Stefaan Verhulst

New book edited by Sally Engle Merry, Kevin Davis, and Benedict Kingsbury: “Using a power-knowledge framework, this volume critically investigates how major global indicators of legal governance are produced, disseminated and used, and to what effect. Original case studies include Freedom House’s Freedom in the World indicator, the Global Reporting Initiative’s structure for measuring and reporting on corporate social responsibility, the World Justice Project’s measurement of the rule of law, the World Bank’s Doing Business index, the World Bank-supported Worldwide Governance Indicators, the World Bank’s Country Performance Institutional Assessment (CPIA), and the Transparency International Corruption (Perceptions) index. Also examined is the use of performance indicators by the European Union for accession countries and by the US Millennium Challenge Corporation in allocating US aid funds…(More)”

Service Innovation Handbook

Curated on Posted on by Stefaan Verhulst

Book Description: “Intrigued by terms such as design thinking, service design and experience design? Lucy Kimbell’s Service Innovation Handbook brings together the latest academic research, and leading examples of innovative service organizations and the consultancies they work with, to outline what is involved in designing innovative services.

This book provides a language and practical concepts to help readers start brining these approaches into their own organizations. It’s aimed at people studying or working in contexts trying to tackle complex challenges through service innovation, who might come from backgrounds in design, user research, IT, management, policy or entrepreneurship.

Organized in eight chapters, Service Innovation Handbook includes 15 practical tools to stimulate creative approaches at the early stages of designing innovative services and 16 cases describing how different organizations have designed services.

Examples come from big firms such as Google, Microsoft, Barclays and Capita as well as start-ups, small businesses, social innovation and policy contexts. Examples include Airbnb, the Danish prison and probation service, Kaiser Permanente, churn in mobile phone customers, voter registration, high end car servicing and the Frugal Digital initiative. Each chapter combines academic research from several fields to help readers make sense of why organizations design innovative services, and what is involved in doing this.

The book helps readers understand how designing innovative services is distinct from other kinds of innovation and designing. It also outlines the key activities they can undertake at an early stage of an innovation process that support collective action when ambiguity is high, the impact of changes is significant and investment is low.

Illustrated and designed by Andrew Boag, the book makes complex ideas accessible, making it a practical resource for managers, designers, technologists and entrepreneurs….(More)“

European Policy: A Nudge in the Right Direction

Curated on Posted on by Stefaan Verhulst

Snyder, Madeleine in the Harvard International Review: “A man in the UK opens his email after receiving his monthly energy bill. Along with a smorgasbord of information about energy conservation and his current spending on energy, he sees how much he could potentially save by doing small things, like insulating doors and windows and using more efficient light bulbs. The next day at the supermarket he passes an aisle filled with draft blockers and LED lights. Remembering the email and that potential 200 pound saving, he purchases three energy efficient light bulbs and schedules to have his door reinsulated. This is one example of a new technique the UK government is using to encourage citizens to be ecofriendly, while avoiding the pitfalls of expensive public policy.

In 2010, the UK partnered with an intelligence and consulting company to give its more ineffective and expensive policies a nudge in the right direction. The aptly named Nudge Unit, or more formally, the Behavioral Insights Team (BIT) is co-directed by the UK Cabinet Office and Nesta, the leading UK charity for innovation. The BIT uses ‘nudging’, or’behavioral insights’, at the intersection of psychology, political theory, behavioral economics, and social anthropology, to engineer more effective and efficient policy to influence social behavior. Policy goals range from getting more people to save for a pension or actively look for a job if they become unemployed, to encouraging people to recycle or donate to charity.

But what exactly counts as a ‘nudge’? According to Richard Thaler and Cass Sunstein, authors of the book Nudge, it is “any aspect of the choice architecture that alters people’s behavior in a predictable way without forbidding any options or significantly changing their economic incentives. “Thus including more footage of actors recycling in popular TV shows counts as nudging, but limiting trash collection to once a month and expanding recycling pickup to twice a week does not. Nudging is all about using incentives, responses, and psychology to design effective policy.

Beyond working closely with the UK government, the BIT helps other companies, small businesses, and charities use behavioral insights to improve internal affairs and productivity. …

The key to BIT policy and the bulk of step three is the Easy, Attractive, Social, and Timely (EAST) set of insights. Study results from the BIT indicate that the most effective policies incorporate all four of these….(More)”.

Five Headlines from a Big Month for the Data Revolution

Curated on Posted on by Stefaan Verhulst

Sarah T. Lucas at Post2015.org: “If the history of the data revolution were written today, it would include three major dates. May 2013, when theHigh Level Panel on the Post-2015 Development Agenda first coined the phrase “data revolution.” November 2014, when the UN Secretary-General’s Independent Expert Advisory Group (IEAG) set a vision for it. And April 2015, when five headliner stories pushed the data revolution from great idea to a concrete roadmap for action.

The April 2015 Data Revolution Headlines

1. The African Data Consensus puts Africa in the lead on bringing the data revolution to the regional level. TheAfrica Data Consensus (ADC) envisions “a profound shift in the way that data is harnessed to impact on development decision-making, with a particular emphasis on building a culture of usage.” The ADC finds consensus across 15 “data communities”—ranging from open data to official statistics to geospatial data, and is endorsed by Africa’s ministers of finance. The ADC gets top billing in my book, as the first contribution that truly reflects a large diversity of voices and creates a political hook for action. (Stay tuned for a blog from my colleague Rachel Quint on the ADC).

2. The Sustainable Development Solutions Network (SDSN) gets our minds (and wallets) around the data needed to measure the SDGs. The SDSN Needs Assessment for SDG Monitoring and Statistical Capacity Development maps the investments needed to improve official statistics. My favorite parts are the clear typology of data (see pg. 12), and that the authors are very open about the methods, assumptions, and leaps of faith they had to take in the costing exercise. They also start an important discussion about how advances in information and communications technology, satellite imagery, and other new technologies have the potential to expand coverage, increase analytic capacity, and reduce the cost of data systems.

3. The Overseas Development Institute (ODI) calls on us to find the “missing millions.” ODI’s The Data Revolution: Finding the Missing Millions presents the stark reality of data gaps and what they mean for understanding and addressing development challenges. The authors highlight that even that most fundamental of measures—of poverty levels—could be understated by as much as a quarter. And that’s just the beginning. The report also pushes us to think beyond the costs of data, and focus on how much good data can save. With examples of data lowering the cost of doing government business, the authors remind us to think about data as an investment with real economic and social returns.

4. Paris21 offers a roadmap for putting national statistic offices (NSOs) at the heart of the data revolution.Paris21’s Roadmap for a Country-Led Data Revolution does not mince words. It calls on the data revolution to “turn a vicious cycle of [NSO] underperformance and inadequate resources into a virtuous one where increased demand leads to improved performance and an increase in resources and capacity.” It makes the case for why NSOs are central and need more support, while also pushing them to modernize, innovate, and open up. The roadmap gets my vote for best design. This ain’t your grandfather’s statistics report!

5. The Cartagena Data Festival features real-live data heroes and fosters new partnerships. The Festival featured data innovators (such as terra-i using satellite data to track deforestation), NSOs on the leading edge of modernization and reform (such as Colombia and the Philippines), traditional actors using old data in new ways (such as the Inter-American Development Bank’s fantastic energy database), groups focused on citizen-generated data (such as The Data Shift and UN My World), private firms working with big data for social good (such asTelefónica), and many others—all reminding us that the data revolution is well underway and will not be stopped. Most importantly, it brought these actors together in one place. You could see the sparks flying as folks learned from each other and hatched plans together. The Festival gets my vote for best conference of a lifetime, with the perfect blend of substantive sessions, intense debate, learning, inspiration, new connections, and a lot of fun. (Stay tuned for a post from my colleague Kristen Stelljes and me for more on Cartagena).

This month full of headlines leaves no room for doubt—momentum is building fast on the data revolution. And just in time.

With the Financing for Development (FFD) conference in Addis Ababa in July, the agreement of Sustainable Development Goals in New York in September, and the Climate Summit in Paris in December, this is a big political year for global development. Data revolutionaries must seize this moment to push past vision, past roadmaps, to actual action and results…..(More)”

A Process Model for Crowdsourcing Design: A Case Study in Citizen Science

Curated on Posted on by Stefaan Verhulst

Chapter by Kazjon Grace et al in Design Computing and Cognition ’14: “Crowdsourcing design has been applied in various areas of graphic design, software design, and product design. This paper draws on those experiences and research in diversity, creativity and motivation to present a process model for crowdsourcing experience design. Crowdsourcing experience design for volunteer online communities serves two purposes: to increase the motivation of participants by making them stakeholders in the success of the project, and to increase the creativity of the design by increasing the diversity of expertise beyond experts in experience design. Our process model for crowdsourcing design extends the meta-design architecture, where for online communities is designed to be iteratively re-designed by its users. We describe how our model has been deployed and adapted to a citizen science project where nature preserve visitors can participate in the design of a system called NatureNet. The major contribution of this paper is a model for crowdsourcing experience design and a case study of how we have deployed it for the design and development of NatureNet….(More)”

 

Thinking Ahead – Essays on Big Data, Digital Revolution, and Participatory Market Society

Curated on Posted on by Stefaan Verhulst

New book by Dirk Helbing: “The rapidly progressing digital revolution is now touching the foundations of the governance of societal structures. Humans are on the verge of evolving from consumers to prosumers, and old, entrenched theories – in particular sociological and economic ones – are falling prey to these rapid developments. The original assumptions on which they are based are being questioned. Each year we produce as much data as in the entire human history – can we possibly create a global crystal ball to predict our future and to optimally govern our world? Do we need wide-scale surveillance to understand and manage the increasingly complex systems we are constructing, or would bottom-up approaches such as self-regulating systems be a better solution to creating a more innovative, more successful, more resilient, and ultimately happier society? Working at the interface of complexity theory, quantitative sociology and Big Data-driven risk and knowledge management, the author advocates the establishment of new participatory systems in our digital society to enhance coordination, reduce conflict and, above all, reduce the “tragedies of the commons,” resulting from the methods now used in political, economic and management decision-making….(More)”