New book edited by Martin Lodge and Kai Wegrich: “The early 21st century has presented considerable challenges to the problem-solving capacity of the contemporary state in the industrialised world. Among the many uncertainties, anxieties and tensions, it is, however, the cumulative challenge of fiscal austerity, demographic developments, and climate change that presents the key test for contemporary states. Debates abound regarding the state’s ability to address these and other problems given increasingly dispersed forms of governing and institutional vulnerabilities created by politico-administrative and economic decision-making structures. This volume advances these debates, first, by moving towards a cross-sectoral perspective that takes into account the cumulative nature of the contemporary challenge to governance focusing on the key governance areas of infrastructure, sustainability, social welfare, and social integration; second, by considering innovations that have sought to add problem-solving capacity; and third, by exploring the kind of administrative capacities (delivery, regulatory, coordination, and analytical) required to encourage and sustain innovative problem-solving. This edition introduces a framework for understanding the four administrative capacities that are central to any attempt at problem-solving and how they enable the policy instruments of the state to have their intended effect. It also features chapters that focus on the way in which these capacities have become stretched and how they have been adjusted, given the changing conditions; the way in which different states have addressed particular governance challenges, with particular attention paid to innovation at the level of policy instrument and the required administrative capacities; and, finally, types of governance capacities that lie outside the boundaries of the state.”
Trust: A History
New book by Geoffrey Hosking: “Today there is much talk of a ‘crisis of trust’; a crisis which is almost certainly genuine, but usually misunderstood. Trust: A History offers a new perspective on the ways in which trust and distrust have functioned in past societies, providing an empirical and historical basis against which the present crisis can be examined, and suggesting ways in which the concept of trust can be used as a tool to understand our own and other societies.
Geoffrey Hosking argues that social trust is mediated through symbolic systems, such as religion and money, and the institutions associated with them, such as churches and banks. Historically these institutions have nourished trust, but the resulting trust networks have tended to create quite tough boundaries around themselves, across which distrust is projected against outsiders. Hosking also shows how nation-states have been particularly good at absorbing symbolic systems and generating trust among large numbers of people, while also erecting distinct boundaries around themselves, despite an increasingly global economy. He asserts that in the modern world it has become common to entrust major resources to institutions we know little about, and suggests that we need to learn from historical experience and temper this with more traditional forms of trust, or become an ever more distrustful society, with potentially very destabilising consequences.”
Why Libraries [Still] Matter
Jonathan Zittrain at Medium: “…libraries — real ones concerned with guarding and curating knowledge — remain crucial to free and open societies, and not simply because their traditional services within academia, from curation to preservation to research, remain in high demand by scholars. More broadly, they crucially complement the Web in its highest aspirations: to provide unfettered access to knowledge, and to link authors and readers in new ways. Here’s why.
First, information may be easy to copy, but it’s also easy to poison and destroy. The Web is a distributed marvel: click on any link on a page and you’ll instantly be able to see to what it refers, whether it’s offered by the author of the page you’re already reading, or somewhere on the other side of the world, by a different person writing at a different time for a different purpose. That the act of citation and linkage could be made so easy to forge and to follow, and accessible to anyone with a Web browser rather than special patron privileges, is revolutionary.
But the very characteristics that make the distributed Net so powerful overall also make it dicey in any given use. Links rot; sources evaporate. The anarchic Web loses some luster every time that something an author meant to share turns out to be a 404-not-found error.
I co-authored a study investigating link rot in legal scholarship and judicial opinions, and was shocked to find that, circa late 2013, nearly three out of four links found within all Harvard Law Review articles were dead. Half of the links in U.S. Supreme Court opinions were dead. Before the Web, the only common link was an analog: an author had to name with great precision a source, and a reader could nearly always take that citation to a library and expect to be able to access the source. Labor intensive, but the barriers to publishing meant that most stuff linked was in books and other systematized formats that libraries were likely to store. Post-Web, much can be published without burdensome intermediaries, but if it vanishes, it vanishes.
That’s why the HLS Library is proud to be a founding member of perma.cc, a consortium complementing the extraordinary Internet Archive, seeking to preserve copies of the sources that scholars and judges link to on the open Web. The preserved materials can be readily accessible for the ages, placed on the record within a formal, disinterested, distributed repository of the world’s great libraries. This is especially important as information might not only vanish, but be adulterated. When Barnes and Noble can offer a book as canonical as War and Peace with key changes quietly (if accidentally) made to its vocabulary, it’s a signal that our knowledge requires actual guardians ready to preserve and fight for its integrity, rather than, in the words of John Perry Barlow, merely vendors treating ideas as “another industrial product, no more noble than pig iron.”…”
Driving Innovation With Open Data
Research Article by The GovLab’s Joel Gurin (Chapter 6 in the report, “The Future of Data-Driven Innovation.”): The chapters in this report provide ample evidence of the power of data and its business potential. But like any business resource, data is only valuable if the benefit of using it outweighs its cost. Data collection, management, distribution, quality control, and application all come at a price—a potential obstacle for companies of any size, though especially for small and medium-sized enterprises.
Over the last several years, however, the “I” of data’s return on investment (ROI) has become less of a hurdle, and new data-driven companies are developing rapidly as a result. One major reason is that governments at the federal, state, and local level are making more data available at little or no charge for the private sector and the public to use. Governments collect data of all kinds—including scientific, demographic, and financial data—at taxpayer expense.
Now, public sector agencies and departments are increasingly repaying that public investment by making their data available to all for free or at a low cost. This is Open Data. While there are still costs in putting the data to use, the growing availability of this national resource is becoming a significant driver for hundreds of new businesses. This chapter describes the growing potential of Open Data and the data-driven innovation it supports, the types of data and applications that are most promising, and the policies that will encourage innovation going forward. Read and download this article in PDF format. “
Building a Smarter University Big Data, Innovation, and Analytics
New book edited by Jason E. Lane : “The Big Data movement and the renewed focus on data analytics are transforming everything from healthcare delivery systems to the way cities deliver services to residents. Now is the time to examine how this Big Data could help build smarter universities. While much of the cutting-edge research that is being done with Big Data is happening at colleges and universities, higher education has yet to turn the digital mirror on itself to advance the academic enterprise. Institutions can use the huge amounts of data being generated to improve the student learning experience, enhance research initiatives, support effective community outreach, and develop campus infrastructure. This volume focuses on three primary themes related to creating a smarter university: refining the operations and management of higher education institutions, cultivating the education pipeline, and educating the next generation of data scientists. Through an analysis of these issues, the contributors address how universities can foster innovation and ingenuity in the academy. They also provide scholarly and practical insights in order to frame these topics for an international discussion.”
The Glass Cage: Automation and Us
New Book by Nicholas Carr: “What kind of world are we building for ourselves? That’s the question bestselling author Nicholas Carr tackles in this urgent, absorbing book on the human consequences of automation. At once a celebration of technology and a warning about its misuse, The Glass Cage will change the way you think about the tools you use every day.
Digging behind the headlines about factory robots and self-driving cars, wearable computers and digitized medicine, Carr explores the hidden costs of granting software dominion over our work and our leisure. Even as they bring ease to our lives, computer programs are stealing something essential from us.
Drawing on psychological and neurological studies that underscore how tightly people’s happiness and satisfaction are tied to performing meaningful work in the real world, Carr reveals something we already suspect: shifting our attention to computer screens can leave us disengaged and discontented.
From nineteenth-century textile mills to the cockpits of modern jets, from the frozen hunting grounds of Inuit tribes to the sterile landscapes of GPS maps, The Glass Cage explores the impact of automation from a deeply human perspective, examining the personal as well as the economic consequences of our growing dependence on computers.
With a characteristic blend of history and philosophy, poetry and science, Carr takes us on a journey from the work and early theory of Adam Smith and Alfred North Whitehead to the latest research into human attention, memory, and happiness, culminating in a moving meditation on how we can use technology to expand the human experience.
Nicholas Carr’s The Glass Cage: Automation and Us. Coming on September 29.”
'How We Got to Now' by Steven Johnson
Book Review by Philip Delves Broughton in the Wall Street Journal: “Theories of innovation and entrepreneurship have always yo-yoed between two basic ideas. First, that it’s all about the single brilliant individual and his eureka moment that changes the world. Second, that it’s about networks, collaboration and context. The truth, as in all such philosophical dogfights, is somewhere in between. But that does not stop the bickering. This controversy blew up in a political context during the 2012 presidential election, when President Obama used an ill-chosen set of words (“you didn’t build that”) to suggest that government and society had a role in creating the setting for entrepreneurs to flourish, and Republicans berated him for denigrating the rugged individualists of American enterprise.
Through a series of elegant books about the history of technological innovation, Steven Johnson has become one of the most persuasive advocates for the role of collaboration in innovation. His latest, “How We Got to Now,” accompanies a PBS series on what he calls the “six innovations that made the modern world.” The six are detailed in chapters titled “Glass,” “Cold,” “Sound,” “Clean,” “Time” and “Light.” Mr. Johnson’s method is to start with a single innovation and then hopscotch through history to illuminate its vast and often unintended consequences….
Mr. Johnson calls this “long-zoom” history, an examination of what he refers to as the “hummingbird effect” in history. Back in the Cretaceous age, he explains, flowers evolved colors and scents to alert insects to the presence of nectar. Hummingbirds evolved their peculiar flying mechanics to hover beside a flower like an insect in order to extract nectar. From flowers to nectar to insects to an innovation in avian flight. Mr. Johnson professes to be agnostic about the innovations he describes, but the hummingbird effects he believes in are so hard to predict that taking the long view means withholding negative judgments on the present. One may not like the Facebook of today, for example, but who knows what benefits its social network might yield in decades to come?
Mr. Johnson’s ideas are popular in Silicon Valley, and it is easy to see why. He is an optimist about technology and its possibilities. In his section on “Light,” he links the discovery of neon lighting to the growth of Las Vegas and then to the post-modernist movement in American art and architecture. A more raffish mind might have gone from Las Vegas to Siegfried and Roy, Wayne Newton, and the Nevada flesh trade. But Mr. Johnson is too upstanding for that. He believes that the arc of technological history may be long but that it bends toward good.”
Francis Fukuyama’s ‘Political Order and Political Decay’
Book Review by David Runciman of “Political Order and Political Decay: From the Industrial Revolution to the Globalisation of Democracy”, by Francis Fukuyama in the Financial TImes: “It is not often that a 600-page work of political science ends with a cliffhanger. But the first volume of Francis Fukuyama’s epic two-part account of what makes political societies work, published three years ago, left the big question unanswered. That book took the story of political order from prehistoric times to the dawn of modern democracy in the aftermath of the French Revolution. Fukuyama is still best known as the man who announced in 1989 that the birth of liberal democracy represented the end of history: there were simply no better ideas available. But here he hinted that liberal democracies were not immune to the pattern of stagnation and decay that afflicted all other political societies. They too might need to be replaced by something better. So which was it: are our current political arrangements part of the solution, or part of the problem?
Political Order and Political Decay is his answer. He squares the circle by insisting that democratic institutions are only ever one component of political stability. In the wrong circumstances they can be a destabilising force as well. His core argument is that three building blocks are required for a well-ordered society: you need a strong state, the rule of law and democratic accountability. And you need them all together. The arrival of democracy at the end of the 18th century opened up that possibility but by no means guaranteed it. The mere fact of modernity does not solve anything in the domain of politics (which is why Fukuyama is disdainful of the easy mantra that failing states just need to “modernise”).
The explosive growth in industrial capacity and wealth that the world has experienced in the past 200 years has vastly expanded the range of political possibilities available, for better and for worse (just look at the terrifying gap between the world’s best functioning societies – such as Denmark – and the worst – such as the Democratic Republic of Congo). There are now multiple different ways state capacity, legal systems and forms of government can interact with each other, and in an age of globalisation multiple different ways states can interact with each other as well. Modernity has speeded up the process of political development and it has complicated it. It has just not made it any easier. What matters most of all is getting the sequence right. Democracy doesn’t come first. A strong state does. …”
It’s All for Your Own Good
Book Review by Jeremy Waldron of Why Nudge? The Politics of Libertarian Paternalism
All of this sounds like a marketer’s dream, and I will say something about its abusive possibilities later. But Sunstein and Thaler have in mind that governments might do this in a way that promotes the interests of their citizens. Governments might also encourage businesses and employers to use it in the interests of their customers and employees. The result would be a sort of soft paternalism: paternalism without the constraint; a nudge rather than a shove; doing for people what they would do for themselves if they had more time or greater ability to pick out the better choice….
…allowing dignity to just drop out of the picture is offensive. For by this stage, dignity is not being mentioned at all. Sunstein does acknowledge that people might feel infantilized by being nudged. He says that “people should not be regarded as children; they should be treated with respect.” But saying that is not enough. We actually have to reconcile nudging with a steadfast commitment to self-respect.
Consider the earlier point about heuristics—the rules for behavior that we habitually follow. Nudging doesn’t teach me not to use inappropriate heuristics or to abandon irrational intuitions or outdated rules of thumb. It does not try to educate my choosing, for maybe I am unteachable. Instead it builds on my foibles. It manipulates my sense of the situation so that some heuristic—for example, a lazy feeling that I don’t need to think about saving for retirement—which is in principle inappropriate for the choice that I face, will still, thanks to a nudge, yield the answer that rational reflection would yield. Instead of teaching me to think actively about retirement, it takes advantage of my inertia. Instead of teaching me not to automatically choose the first item on the menu, it moves the objectively desirable items up to first place.
I still use the same defective strategies but now things have been arranged to make that work out better. Nudging takes advantage of my deficiencies in the way one indulges a child. The people doing this (up in Government House) are not exactly using me as a mere means in violation of some Kantian imperative. They are supposed to be doing it for my own good. Still, my choosing is being made a mere means to my ends by somebody else—and I think this is what the concern about dignity is all about….”
Redesigning that first encounter with online government
Nancy Scola in the Washington Post: “Teardowns,” Samuel Hulick calls them, and by that he means his step-by-step dissections of how some of world’s most popular digital services — Gmail, Evernote, Instragram — welcome new users. But the term might give an overly negative sense of what Hulick is up to. The Portland, Ore., user-experience designer highlights both the good and bad in his critiques, and his annotated slideshows, under the banner of UserOnboard, have gained a following among design aficionados.
Using the original UserOnboard is like taking a tour through some of the digital sites you know best — but with an especially design-savvy friend by your side pointing out the kinks. “The user experience,” or UX on these sites, “is often tacked on haphazardly,” says Hulick, who launched UserOnboard in December 2013 and who is also the author of the recent book “The Elements of User Onboarding.” What’s he looking for in a good UX, he says, is something non-designers can spot, too. “If you were the Web site, what tone would you take? How would you guide people through your process?”
Hulick reviews what’s working and what’s not, and adds a bit of sass: Gmail pre-populates its inbox with a few welcome messages: “Preloading some emails is a nice way to deal with the ‘cold start’ problem,” Hulick notes. Evernote nudges new users to check out its blog and other apps: “It’s like a restaurant rolling out the dessert cart while I’m still trying to decide if I even want to eat there.” Instagram’s first backdrop is a photo of someone taking a picture: “I’m learning how to Instagram by osmosis!”….
CitizenOnboard’s pitch is to get the public to do that same work. They suggest starting with state food stamp programs. Hulick tackled his. The onboarding for Oregon’s SNAP service is 118 slides long, but that’s because there is much to address. In one step, applications must, using a drop-down menu, identify how those in their family are related to one another. “It took a while to figure out who should be the relation ‘of’ the other,” Hulick notes in his teardown. “In fact, I’m still not 100% sure I got it right.”…”