'How We Got to Now' by Steven Johnson


Book Review by Philip Delves Broughton in the Wall Street Journal: “Theories of innovation and entrepreneurship have always yo-yoed between two basic ideas. First, that it’s all about the single brilliant individual and his eureka moment that changes the world. Second, that it’s about networks, collaboration and context. The truth, as in all such philosophical dogfights, is somewhere in between. But that does not stop the bickering. This controversy blew up in a political context during the 2012 presidential election, when President Obama used an ill-chosen set of words (“you didn’t build that”) to suggest that government and society had a role in creating the setting for entrepreneurs to flourish, and Republicans berated him for denigrating the rugged individualists of American enterprise.
Through a series of elegant books about the history of technological innovation, Steven Johnson has become one of the most persuasive advocates for the role of collaboration in innovation. His latest, “How We Got to Now,” accompanies a PBS series on what he calls the “six innovations that made the modern world.” The six are detailed in chapters titled “Glass,” “Cold,” “Sound,” “Clean,” “Time” and “Light.” Mr. Johnson’s method is to start with a single innovation and then hopscotch through history to illuminate its vast and often unintended consequences….
Mr. Johnson calls this “long-zoom” history, an examination of what he refers to as the “hummingbird effect” in history. Back in the Cretaceous age, he explains, flowers evolved colors and scents to alert insects to the presence of nectar. Hummingbirds evolved their peculiar flying mechanics to hover beside a flower like an insect in order to extract nectar. From flowers to nectar to insects to an innovation in avian flight. Mr. Johnson professes to be agnostic about the innovations he describes, but the hummingbird effects he believes in are so hard to predict that taking the long view means withholding negative judgments on the present. One may not like the Facebook of today, for example, but who knows what benefits its social network might yield in decades to come?
Mr. Johnson’s ideas are popular in Silicon Valley, and it is easy to see why. He is an optimist about technology and its possibilities. In his section on “Light,” he links the discovery of neon lighting to the growth of Las Vegas and then to the post-modernist movement in American art and architecture. A more raffish mind might have gone from Las Vegas to Siegfried and Roy, Wayne Newton, and the Nevada flesh trade. But Mr. Johnson is too upstanding for that. He believes that the arc of technological history may be long but that it bends toward good.”

Francis Fukuyama’s ‘Political Order and Political Decay’


Book Review by David Runciman of  “Political Order and Political Decay: From the Industrial Revolution to the Globalisation of Democracy”, by Francis Fukuyama in the Financial TImes: “It is not often that a 600-page work of political science ends with a cliffhanger. But the first volume of Francis Fukuyama’s epic two-part account of what makes political societies work, published three years ago, left the big question unanswered. That book took the story of political order from prehistoric times to the dawn of modern democracy in the aftermath of the French Revolution. Fukuyama is still best known as the man who announced in 1989 that the birth of liberal democracy represented the end of history: there were simply no better ideas available. But here he hinted that liberal democracies were not immune to the pattern of stagnation and decay that afflicted all other political societies. They too might need to be replaced by something better. So which was it: are our current political arrangements part of the solution, or part of the problem?
Political Order and Political Decay is his answer. He squares the circle by insisting that democratic institutions are only ever one component of political stability. In the wrong circumstances they can be a destabilising force as well. His core argument is that three building blocks are required for a well-ordered society: you need a strong state, the rule of law and democratic accountability. And you need them all together. The arrival of democracy at the end of the 18th century opened up that possibility but by no means guaranteed it. The mere fact of modernity does not solve anything in the domain of politics (which is why Fukuyama is disdainful of the easy mantra that failing states just need to “modernise”).
The explosive growth in industrial capacity and wealth that the world has experienced in the past 200 years has vastly expanded the range of political possibilities available, for better and for worse (just look at the terrifying gap between the world’s best functioning societies – such as Denmark – and the worst – such as the Democratic Republic of Congo). There are now multiple different ways state capacity, legal systems and forms of government can interact with each other, and in an age of globalisation multiple different ways states can interact with each other as well. Modernity has speeded up the process of political development and it has complicated it. It has just not made it any easier. What matters most of all is getting the sequence right. Democracy doesn’t come first. A strong state does. …”

It’s All for Your Own Good


Book Review by Jeremy Waldron of Why Nudge? The Politics of Libertarian Paternalism by Cass R. Sunstein and  Conspiracy Theories and Other Dangerous Ideas by Cass R. Sunstein: “…Nudging is about the self-conscious design of choice architecture. Put a certain choice architecture together with a certain heuristic and you will get a certain outcome. That’s the basic equation. So, if you want a person to reach a desirable outcome and you can’t change the heuristic she’s following, then you have to meddle with the choice architecture, setting up one that when matched with the given heuristic delivers the desirable outcome. That’s what we do when we nudge.
All of this sounds like a marketer’s dream, and I will say something about its abusive possibilities later. But Sunstein and Thaler have in mind that governments might do this in a way that promotes the interests of their citizens. Governments might also encourage businesses and employers to use it in the interests of their customers and employees. The result would be a sort of soft paternalism: paternalism without the constraint; a nudge rather than a shove; doing for people what they would do for themselves if they had more time or greater ability to pick out the better choice….
…allowing dignity to just drop out of the picture is offensive. For by this stage, dignity is not being mentioned at all. Sunstein does acknowledge that people might feel infantilized by being nudged. He says that “people should not be regarded as children; they should be treated with respect.” But saying that is not enough. We actually have to reconcile nudging with a steadfast commitment to self-respect.
Consider the earlier point about heuristics—the rules for behavior that we habitually follow. Nudging doesn’t teach me not to use inappropriate heuristics or to abandon irrational intuitions or outdated rules of thumb. It does not try to educate my choosing, for maybe I am unteachable. Instead it builds on my foibles. It manipulates my sense of the situation so that some heuristic—for example, a lazy feeling that I don’t need to think about saving for retirement—which is in principle inappropriate for the choice that I face, will still, thanks to a nudge, yield the answer that rational reflection would yield. Instead of teaching me to think actively about retirement, it takes advantage of my inertia. Instead of teaching me not to automatically choose the first item on the menu, it moves the objectively desirable items up to first place.
I still use the same defective strategies but now things have been arranged to make that work out better. Nudging takes advantage of my deficiencies in the way one indulges a child. The people doing this (up in Government House) are not exactly using me as a mere means in violation of some Kantian imperative. They are supposed to be doing it for my own good. Still, my choosing is being made a mere means to my ends by somebody else—and I think this is what the concern about dignity is all about….”

Redesigning that first encounter with online government


Nancy Scola in the Washington Post: “Teardowns,” Samuel Hulick calls them, and by that he means his step-by-step dissections of how some of world’s most popular digital services — Gmail, Evernote, Instragram — welcome new users. But the term might give an overly negative sense of what Hulick is up to. The Portland, Ore., user-experience designer highlights both the good and bad in his critiques, and his annotated slideshows, under the banner of UserOnboard, have gained a following among design aficionados.

Now Hulick is partnering with two of those fans, a pair of Code for America fellows, to encourage the public to do the same for, say, the process of applying for food stamps.  It’s called CitizenOnboard.
Using the original UserOnboard is like taking a tour through some of the digital sites you know best — but with an especially design-savvy friend by your side pointing out the kinks. “The user experience,” or UX on these sites, “is often tacked on haphazardly,” says Hulick, who launched UserOnboard in December 2013 and who is also the author of the recent book “The Elements of User Onboarding.” What’s he looking for in a good UX, he says, is something non-designers can spot, too. “If you were the Web site, what tone would you take? How would you guide people through your process?”
Hulick reviews what’s working and what’s not, and adds a bit of sass: Gmail pre-populates its inbox with a few welcome messages: “Preloading some emails is a nice way to deal with the ‘cold start’ problem,” Hulick notes. Evernote nudges new users to check out its blog and other apps: “It’s like a restaurant rolling out the dessert cart while I’m still trying to decide if I even want to eat there.” Instagram’s first backdrop is a photo of someone taking a picture: “I’m learning how to Instagram by osmosis!”….
CitizenOnboard’s pitch is to get the public to do that same work. They suggest starting with state food stamp programs. Hulick tackled his. The onboarding for Oregon’s SNAP service is 118 slides long, but that’s because there is much to address. In one step, applications must, using a drop-down menu, identify how those in their family are related to one another. “It took a while to figure out who should be the relation ‘of’ the other,” Hulick notes in his teardown. “In fact, I’m still not 100% sure I got it right.”…”

Data Visualization: Principles and Practice (Second Edition)


Book by Alexandru C. Telea : “This book explores the study of processing and visually representing data sets. Data visualization is closely related to information graphics, information visualization, scientific visualization, and statistical graphics. This second edition presents a better treatment of the relationship between traditional scientific visualization and information visualization, a description of the emerging field of visual analytics, and updated techniques using the GPU and new generations of software tools and packages. This edition is also enhanced with exercises and downloadable code and data sets. See also Supplemental Material.

Social Collective Intelligence


New book edited by Daniele Miorandi, Vincenzo Maltese, Michael Rovatsos, Anton Nijholt, and James Stewart: “The book focuses on Social Collective Intelligence, a term used to denote a class of socio-technical systems that combine, in a coordinated way, the strengths of humans, machines and collectives in terms of competences, knowledge and problem solving capabilities with the communication, computing and storage capabilities of advanced ICT.
Social Collective Intelligence opens a number of challenges for researchers in both computer science and social sciences; at the same time it provides an innovative approach to solve challenges in diverse application domains, ranging from health to education and organization of work.
The book will provide a cohesive and holistic treatment of Social Collective Intelligence, including challenges emerging in various disciplines (computer science, sociology, ethics) and opportunities for innovating in various application areas.
By going through the book the reader will gauge insight and knowledge into the challenges and opportunities provided by this new, exciting, field of investigation. Benefits for scientists will be in terms of accessing a comprehensive treatment of the open research challenges in a multidisciplinary perspective. Benefits for practitioners and applied researchers will be in terms of access to novel approaches to tackle relevant problems in their field. Benefits for policy-makers and public bodies representatives will be in terms of understanding how technological advances can support them in supporting the progress of society and economy…”

Fighting Inequality in the New Gilded Age


Book Review by K. Sabeel Rahman in the Boston Review:

White Collar Government: The Hidden Role of Class in Economic Policy Making 
Nicholas Carnes
The Promise of Participation: Experiments in Participatory Governance in Honduras and Guatemala
Daniel Altschuler and Javier Corrales
Making Democracy Fun: How Game Design Can Empower Citizens and Transform Politics
Josh Lerner

“In the years since the financial crisis, the realities of rapid economic recovery for some and stagnant wages for most has made increasingly clear that we live in a new Gilded Age: one marked by growing income inequality, decreasing social mobility, and concentrated corporate power. At the same time, we face an increasingly dysfunctional political system, apparently incapable of addressing these fundamental economic challenges.
This is not the first time the country has been caught in this confluence of economic inequality and political dysfunction. The first Gilded Age, in the late nineteenth century, experienced a similar moment of economic upheaval, instability, inequality, rising corporate power, and unresponsive government. These challenges triggered some of the most powerful reform movements in American history: the labor and antitrust movements, the Populist movement of agrarian reformers, and the Progressive movement of urban social and economic reformers. These reformers were not perfect—their record on racial and ethnic inequality is especially glaring—but they were enormously successful in creating new institutions and ideas that reshaped our economy and our politics. In particular, many of them were convinced that to address economic inequality, they had to first democratize politics, creating more robust forms of accountability and popular sovereignty against the influence of economic and political elites….
With his new book, White Collar Government: The Hidden Role of Class in Economic Policy-Making (2013), Nicholas Carnes argues that there is a third, even more important source of elite political influence: the dominance of upper class individuals in the composition of legislatures themselves. Despite the considerable external pressures of donors, constituent preferences, parties, and interest groups, legislators still possess significant discretion, and as a result their personal views about economic policy matter. Legislators of different class backgrounds, Carnes demonstrates, have distinct views on everything from labor to welfare programs and anti-poverty policies, to the very idea of government itself. On unemployment, labor rights, tax policy, and corporate protections, many of the central economic policy issues of our time involve a cleavage between wealthy and working class interests. The underrepresentation of the working class results in an underrepresentation of working class interests, exacerbating income inequality. “Whether our political system listens to one voice or another depends not just on who’s doing the talking or how loud they are,” writes Carnes; “it also depends on who’s doing the listening.”….
In The Promise of Participation: Experiments in Participatory Governance in Honduras and Guatemala (2013), Daniel Altschuler and Javier Corrales focus similar questions to those animating Carnes’ account: What institutional contexts enable ordinary citizens—especially poorer ones—to expand their representation in decision-making? What expands their knowledge of issues, their political networks, and their willingness to participate more broadly to advocate for their interests? To gain traction on this question, they undertook the first large-scale study of participatory governance, examining the nation-wide community-managed schools program in Honduras and Guatemala. These programs operated in areas that conventionally might be considered inhospitable to participatory governance: poor, rural districts. These programs engaged parents by giving them management and administrative duties in the daily activities of the school. In both countries, the programs were established to both address pervasive disparities in educational attainment, and to improve the accountability of government officials in delivering basic services to the poor….
In Making Democracy Fun: How Game Design Can Empower Citizens and Transform Politics, Lerner takes a practitioners’ look at participatory governance. Lerner is the Executive Director of the Participatory Budgeting Project, a non-profit dedicated to adapting participatory budgeting systems and implementing them in cities such as New York, Chicago, and Boston. Where Altschuler and Corrales are primarily concerned with the macro-institutional contexts that make participatory governance systems work well, Lerner’s insights revolve around the micro-practices of how to make participation effective at the face-to-face level….
Our recent experience of economic inequality has fueled the rise of a new social science of economic inequality and oligarchy, most recently and famously captured in the debates over Thomas Piketty’s Capital in the Twenty-First Century. But we also need a constructive account of what a more responsive and representative democratic politics looks like, and how to achieve it. Reformers coming out of the Gilded Age of the late nineteenth century similarly located the roots of economic inequality in political inequality. The era of Standard Oil and J.P. Morgan (the man, before the firm), and of widening income inequality was also the era of dysfunctional machine politics and a conservative Supreme Court that stymied social reform. These challenges fueled reform movements that struggled to restore popular sovereignty and genuine democracy—proposing everything from antitrust restraints on corporate power, to the first campaign finance systems, to new procedures for popular elections of Senators, party primaries, and direct democratic referenda. It was during this period that state and federal governments experimented with antitrust laws, rate regulation, and labor regulation. Many of the economic ideas first developed out of this ferment came to fruition in the New Deal.
Today we see the echoes of this zeal in the debates around campaign finance reform and the problem of “too-big-to-fail” banks. But reviving genuine democratic equality to address economic inequality requires a broader view of potential democratizing reforms. Carnes reminds us that the identity of who governs matters as much for class and economic policy as for any other dimension of representation. But Altschuler, Corrales, and Lerner suggest as well the importance of looking outside legislatures. Governing involves more than writing statutes; it is solving disputes, administering social services, implementing directives at the local level. And these are spaces where the prospects for greater political power—especially on the part of economically marginalized groups—may even be greater than at national scale legislatures. The proliferation of open government efforts in the United States—from governmental transparencyto engaging citizens to report potholes—suggests a growing reform interest in creating alternative channels for participation and representation. But too often these efforts are more limited than their rhetoric, focusing more narrowly on making existing policies well known or efficient, rather than empowering participants to challenge and reshape them. These books underscore that genuine democratic reform requires actually empowering ordinary citizens to drive the business of governing.”
 
 
 

The Stasi, casinos and the Big Data rush


Book Review by Hannah Kuchler of “What Stays in Vegas” (by Adam Tanner) in the Financial Times: “Books with sexy titles and decidedly unsexy topics – like, say, data – have a tendency to disappoint. But What Stays in Vegas is an engrossing, story-packed takedown of the data industry.

It begins, far from America’s gambling capital, in communist East Germany. The author, Adam Tanner, now a fellow at Harvard’s Institute for Quantitative Social Science, was in the late 1980s a travel writer taking notes on Dresden. What he did not realise was that the Stasi was busy taking notes on him – 50 pages in all – which he found when the files were opened after reunification. The secret police knew where he had stopped to consult a map, to whom he asked questions and when he looked in on a hotel.
Today, Tanner explains: “Thanks to meticulous data gathering from both public documents and commercial records, companies . . . know far more about typical consumers than the feared East German secret police recorded about me.”
Shining a light on how businesses outside the tech sector have become data addicts, Tanner focuses on Las Vegas casinos, which spotted the value in data decades ago. He was given access to Caesar’s Entertainment, one of the world’s largest casino operators. When chief executive Gary Loveman joined in the late 1990s, the former Harvard Business School professor bet the company’s future on harvesting personal data from its loyalty scheme. Rather than wooing the “whales” who spent the most, the company would use the data to decide which freebies were worth giving away to lure in mid-spenders who came back often – a strategy credited with helping the business grow.
The real revelations come when Tanner examines the data brokers’ “Cheez Whiz”. Like the maker of a popular processed dairy spread, he argues, data brokers blend ingredients from a range of sources, such as public records, marketing lists and commercial records, to create a detailed picture of your identity – and you will never quite be able to pin down the origin of any component…
The Big Data rush has gone into overdrive since the global economic crisis as marketers from different industries have sought new methods to grab the limited consumer spending available. Tanner argues that while users have in theory given permission for much of this information to be made public in bits and pieces, increasingly industrial-scale aggregation often feels like an invasion of privacy.
Privacy policies are so long and obtuse (one study Tanner quotes found that it would take a person more than a month, working full-time, to read all the privacy statements they come across in a year), people are unwittingly littering their data all over the internet. Anyway, marketers can intuit what we are like from the people we are connected to online. And as the data brokers’ lists are usually private, there is no way to check the compilers have got their facts right…”

Data + Design: A simple introduction to preparing and visualizing information


Open access book by By Trina Chiasson, Dyanna Gregory, and all of these people:(Foreword) Data are all around us and always have been. Everything throughout history has always had the potential to be quantified: theoretically, one could count every human who has ever lived, every heartbeat that has ever beaten, every step that was ever taken, every star that has ever shone, every word that has ever been uttered or written. Each of these collective things can be represented by a number. But only recently have we had the technology to efficiently surface these hidden numbers, leading to greater insight into our human condition.
But what does this mean, exactly? What are the cultural effects of having easy access to data? It means, for one thing, that we all need to be more data literate. It also means we have to be more design literate. As the old adage goes, statistics lie. Well, data visualizations lie, too. How can we learn how to first, effectively read data visualizations; and second, author them in such a way that is ethical and clearly communicates the data’s inherent story?

At the intersection of art and algorithm, data visualization schematically abstracts information to bring about a deeper understanding of the data, wrapping it in an element of awe.

Maria Popova, Stories for the Information Age, Businessweek

My favorite description of data visualization comes from the prolific blogger, Maria Popova, who said that data visualization is “at the intersection of art and algorithm.” To learn about the history of data visualization is to become an armchair cartographer, explorer, and statistician….”
Early visual explorations of data focused mostly on small snippets of data gleaned to expand humanity’s understanding of the geographical world, mainly through maps. Starting with the first recognized world maps of the 13th century, scientists, mathematicians, philosophers, and sailors used math to visualize the invisible. Stars and suns were plotted, coastlines and shipping routes charted. Data visualization, in its native essence, drew the lines, points, and coordinates that gave form to the physical world and our place in it. It answered questions like “Where am I?”, “How do I get there?”, and “How far is it?”

Roles, Trust, and Reputation in Social Media Knowledge Markets


New book edited by Bertino, Elisa, and Matei Sorin Adam: This title discusses the emerging trends in defining, measuring, and operationalizing reputation as a new and essential component of the knowledge that is generated and consumed online. The book also proposes a future research agenda related to these issues—with the ultimate goal of shaping the next generation of theoretical and analytic strategies needed for understanding how knowledge markets are influenced by social interactions and reputations built around functional roles.
Roles, Trust, and Reputation in Social Media Knowledge Markets exposes issues that have not been satisfactorily dealt with in the current literature. In a broader sense, the volume aims to change the way in which knowledge generation in social media spaces is understood and utilized. The tools, theories, and methodologies proposed here offer concrete avenues for developing the next generation of research strategies and applications that will help: tomorrow’s information consumers make smarter choices, developers to create new tools, and researchers to launch new research programs….

  • Proposes new methods for understanding how opinion leaders and influential authors emerge on social media knowledge markets
  • Advances new approaches to theory-based understanding of how social media reputations emerge and shape content and public opinion
  • Highlights the most important understudied or promising areas of research regarding reputation and authorship on social media
  • Reviews existing accomplishments in the field of reputation research on social media knowledge markets
  • Features a multidisciplinary team of authors, covering several disciplines
  • Includes both senior, established authors and emerging, innovative voices”