Infographics: Winds of change


Book Review in the Economist:

  • Data Points: Visualisation That Means Something. By Nathan Yau. Wiley; 300 pages; $32 and £26.99.
  • Facts are Sacred. By Simon Rogers. Faber and Faber; 311 pages; £20.
  • The Infographic History of the World. By James Ball and Valentina D’Efilippo. Collins; 224 pages; £20.

“IN THE late 1700s William Playfair, a Scottish engineer, created the bar chart, pie chart and line graph. These amounted to visual breakthroughs, innovations that allowed people to see patterns in data that they would otherwise have missed if they just stared at long tables of numbers.
Big data, the idea that the world is replete with more information than ever, is now all the rage. And the search for fresh and enlightened ways to help people absorb it is causing a revolution. A new generation of statisticians and designers—often the same person—are working on computer technologies and visual techniques that will depict data at scales and in forms previously unimaginable. The simple line graph and pie chart are being supplemented by things like colourful, animated bubble charts, which can present more variables. Three-dimensional network diagrams show ratios and relationships that were impossible to depict before.

Governing Gets Social


Government Executive: “More than 4 million people joined together online in December 2011 to express outrage over the Stop Online Piracy Act, a bill Congress was considering that would have made content-sharing websties legally responsible for their users’ copyright violations, with punishments including prison time.
Experts called the campaign a victory for digital democracy: The people had spoken— the ones who don’t have lobbyists or make large campaign donations. And just as important, their representatives had listened.
There was a problem, though. Through social media, ordinary citizens told Congress and the president what they didn’t want. But the filmmakers, recording artists and others concerned about protecting intellectual property rights, many of whom supported SOPA, had a legitimate beef. And there was no good way to gauge what measures the public would support to address that.
A handful of staffers in the office of Rep. Darrell Issa, R-Calif., thought they might have a solution. As the debate over SOPA rose to a boil, they launched the Madison Project, an online forum where users could comment on proposed legislation, suggest alternative text and vote those suggestions up or down. It was a cross between Microsoft Word’s track changes function and crowdsourced book reviews on Amazon.
Not all examples of this new breed of interactive social media happen at the macro level of legislation and presidential directives. Agencies across government have been turning to the platform IdeaScale, for instance, to gather feedback on more granular policy questions.
Once an agency poses a question on IdeaScale, anyone can offer a response or suggestion and other discussion participants can vote those suggestions up or down. That typically means the wisdom of the masses will drive the best ideas from the most qualified participants to the top of the queue without officials having to sift through every suggestion….
What many people see as the endgame for projects like Madison and Textizen is a vibrant civic culture in which people report potholes, sign petitions and even vote online or through mobile devices.
The Internet is great at gathering and processing information, but it’s not as good at verifying who that information is coming from, says Alan Shark, a Rutgers University professor and executive director of the Public Technology Institute, a nonprofit that focuses on technology issues affecting local governments.
“Star Trek is here,” Shark says. “We have these personal communicators, their use is continuing to grow dramatically and we’re going to have broader civic participation because of it. The missing piece is trusted identities.”

Social: Why Our Brains are Wired to Connect


Book by Matthew D. Lieberman : “Why are we influenced by the behaviour of complete strangers? Why does the brain register similar pleasure when I perceive something as ‘fair’ or when I eat chocolate? Why can we be so profoundly hurt by bereavement? What are the evolutionary benefits of these traits? The young discipline of ‘social cognitive neuroscience’ has been exploring this fascinating interface between brain science and human behaviour since the late 1990s. Now one of its founding pioneers, Matthew D. Lieberman, presents the discoveries that he and fellow researchers have made. Using fMRI scanning and a range of other techniques, they have been able to see that the brain responds to social pain and pleasure the same way as physical pain and pleasure; and that unbeknown to ourselves, we are constantly ‘mindreading’ other people so that we can fit in with them. It is clear that our brains are designed to respond to and be influenced by others. For good evolutionary reasons, he argues, we are wired to be social. The implications are numerous and profound. Do we have to rethink what we understand by identity, and free will? How can managers improve the way their teams relate and perform? Could we organize large social institutions in ways that would work far better? And could there be whole new methods of education?”

Gamification: A Short History


Ty McCormick in Foreign Policy: “If you’re checking in on Foursquare or ramping up the “strength” of your LinkedIn profile, you’ve just been gamified — whether or not you know it. “Gamification,” today’s hottest business buzzword, is gaining traction everywhere from corporate boardrooms to jihadi chat forums, and its proponents say it can revolutionize just about anything, from education to cancer treatment to ending poverty. While the global market for gamification is expected to explode from $242 million in 2012 to $2.8 billion in 2016, according to market analysis firm M2 Research, there is a growing chorus of critics who think it’s little more than a marketing gimmick. So is the application of game mechanics to everyday life more than just a passing fad? You decide.
1910
Kellogg’s cereals offers its first “premium,” the Funny Jungleland Moving-Pictures book, free with every two boxes. Two years later, Cracker Jack starts putting prizes, from stickers to baseball cards, in its boxes of caramel-coated corn snacks. “A prize in every box” is an instant hit; over the next 100 years, Cracker Jack gives away more than 23 billion in-package treasures. By the 1950s, the concept of gamification is yet to be born, but its primary building block — fun — is motivating billions of consumers around the world.
1959
Duke University sociologist Donald F. Roy publishes “Banana Time,” an ethnographic study of garment workers in Chicago. Roy chronicles how workers use “fun” and “fooling” on the factory room floor — including a daily ritual game in which workers steal a banana — to stave off the “beast of monotony.” The notion that fun can enhance job satisfaction and productivity inspires reams of research on games in the workplace….”

FailureFest


Geoff Mulgan’s blog: “We’ve often discussed the role of failure in innovation – and have started running FailureFests and other devices to get practitioners talking honestly about what they learned from things that didn’t work. We all know how hard this is.
There’s a new book out by the guru of failure in engineering, Henry Petroski: To forgive design: understanding failure. He argues that the best way of achieving lasting success is by understanding failure and that a single failure may show ‘weaknesses in reasoning, knowledge, and performance that all the successful designs may not even hint at’. For him the best examples are collapsing bridges. Here’s a very different, but helpful, example of trying to extract some useful lessons from a well-intentioned project that didn’t quite work in a field very distant from bridges. It’s a reminder of why it’s so important that the new What Works centres are brave enough to set out clearly the ideas that they think have been tested and shown not to work – that may be just as useful as the recommendations on best or proven practice.
Of course it’s not enough to say we should celebrate failure. No organisation or system can do that. Instead there is an unavoidable ambiguity in the relationship between innovation and failure. On the one hand if you’re not failing often, you’re probably not taking enough creative risks. On the other hand, if you fail too much don’t expect to keep your job, or your funding. “

Software Takes Command


software_takes_commandA new book by Lev Manovich: “This new book from the celebrated author of The Language of New Media is the first to offer a rigorous theory of the technology we all use daily – software for media authoring, access, and sharing.
What motivated developers in the 1960s and ‘70s to create the concepts and techniques that now underlie contemporary applications like Photoshop, Illustrator, and Final Cut?
How do these tools shape the visual aesthetics of contemporary media and design? What happens to the idea of a “medium” after previously media-specific tools have been simulated and extended into software?
Lev Manovich answers these questions through detailed analysis of key media applications such as Photoshop and After Effects, popular web services such as Google Earth, and milestone projects in design, motion graphics, and interactive environments.
Software Takes Command is a must for scholars, designers, technologists, and artists concerned with contemporary media and digital culture.”

When Ordinary Americans Accomplish What the Government Can’t




in The National Journal: “Washington may be paralyzed by partisanship, but across the country, grassroots innovators are crafting solutions to our problems….This special issue of National Journal celebrates these pragmatic problem-solvers in business, the civic sector, local government, and partnerships that creatively combine all three. At a time of endemic stalemate in the nation’s capital, think of it as a report from the America that works (to borrow a recent phrase from The Economist)….
Another significant message is that the communications revolution, by greatly accelerating the sharing of ideas, has produced a “democratization of innovation,” as author Vijay Vaitheeswaran put it in his 2012 book, Need, Speed, and Greed. This dynamic has simultaneously allowed breakthroughs to disseminate faster than ever and empowered more people inside companies and communities to tackle problems previously left to elites. “One of the most interesting stories in social change today is how much creative problem-solving is emerging from citizens scattered far and wide who are taking it upon themselves to fix things and who, in many cases, are outperforming traditional organizations,” David Bornstein, founder of the Dowser.org website that tracks social innovation, wrote in The New York Times last year. Our honoree Eric Greitens, the former Navy SEAL who founded The Mission Continues for other post-9/11 veterans, personifies this trend. Across the categories, many honorees insist they have pursued new approaches in part because they could no longer wait for Washington to address the problems they face. In a world where barriers to the dispersal of ideas are crumbling, waiting for elites to propose answers may soon seem as outdated as waiting for a dial-up connection to the Internet.
The third conclusion limits the first two. Even many of the most dynamic grassroots innovations will remain isolated islands of excellence in this continent-sized society without energy and amplification from the top. Donald Kettl, dean of the University of Maryland’s School of Public Policy, notes the federal government is unavoidably a major force on many of the challenges facing America, particularly reforming education, health care, and training; developing regional economic strategies; and providing physical and digital infrastructure. Washington need not direct or control the response to these problems, but change on a massive scale is always harder without stronger signals and incentives than the federal government has provided in recent years. “It is possible to feed change aggressively from the bottom,” Kettl says. “[But] the federal government, for better or worse, inevitably is involved…. There’s a natural limit in what’s possible to bubble up from the bottom….
Special issue at https://web.archive.org/web/2013/http://www.nationaljournal.com/back-in-business ”
 
 

Experiments in Democracy


Jeremy Rozansky, assistant editor of National Affairs in The New Atlantis: ” In his debut book Uncontrolled, entrepreneur and policy analyst Jim Manzi argues that social scientists and policymakers should instead adopt the “experimental method.” The essential tool of this method is the randomized field trial (RFT), a technique that already informs many of our successful private enterprises. Perhaps the best known example of RFTs — one that Manzi uses to illustrate the concept — is the kind of clinical trial performed to test new medicines, wherein researchers “undertake a painstaking series of replicated controlled experiments to measure the effects of various interventions under various conditions,” as he puts it.
 
The central argument of Uncontrolled is that RFTs should be adopted more widely by businesses as well as government. The book is helpful and holds much wisdom — although the approach he recommends is ultimately just another streetlamp in the night, casting a pale light that tapers off after a few yards. Much still lies beyond its glow….
The econometric method now dominates the social sciences because it helps to cope with the problem of high causal density. It begins with a large data set: economic records, election results, surveys, and other similar big pools of data. Then the social scientist uses statistical techniques to model the interactions of sundry independent variables (causes) and a dependent variable (the effect). But for this method to work properly, social scientists must know all the causally important variables beforehand, because a hidden conditional could easily yield a false positive.
The experimental method, which Manzi prefers, offers a different way of coping with high causal density: sidestepping the problem of isolating exact causes. To sort out whether a given treatment or policy works, a scientist or social scientist can try it out on a random section of a population, and compare the results to a different section of the population where the treatment or policy was not implemented. So while econometric models aim to identify which particular variables are responsible for different results, RFTs have more modest aims, as they do not seek to identify every hidden conditional. By using the RFT approach, we may not know precisely why we achieved a desired effect, since we do not model all possible variables. But we can gain some ability to know that we will achieve a desired effect, at least under certain conditions.
Strictly speaking, even a randomized field trial only tells us with certainty that some exact technique worked with some specific population on some specific date in the past when conducted by some specific experimenters. We cannot know whether a given treatment or policy will work again under the same conditions at a later date, much less on a different population, much less still on the population as a whole. But scientists must always be cautious about moving from particular results to general conclusions; this is why experiments need to be replicated. And the more we do replicate them, the more information we can gain from those particular results, and the more reliably they can build toward teaching us which treatments or policies might work or (more often) which probably won’t. The result is that the RFT approach is very well suited to the business of government, since policymakers usually only need to know whether a given policy will work — whether it will produce a desired outcome.”
 

5 Lessons from Gov 2.0


in GovTech: “Although government 2.0 has been around since Bill Eggers’ 2005 book Government 2.0, the term truly took over in 2008. After President Barack Obama’s 2008 election, his first memorandum in office was the Open Government Directive with its three pillars of creating a more transparent, participatory and collaborative government. This framework quickly spread from federal government down to state and local government and across the nation.
So fast-forward five years and let’s ask what have we learned.
1. It’s about mission problems…
2. It’s about sustainability…
3. It’s about human capital…
4. It’s not static…
5. It’s more than open data…
Overall, a lot of progress has been made in five years. Besides the items above, it’s a cultural and mindset shift that we are seeing grow throughout government each year. Individuals and agencies are focusing on how to make important systemic change with new technology and approaches to improve government”

It’s Time to Rewrite the Internet to Give Us Better Privacy, and Security


Larry Lessig in The Daily Beast: “Almost 15 years ago, as I was just finishing a book about the relationship between the Net (we called it “cyberspace” then) and civil liberties, a few ideas seemed so obvious as to be banal: First, life would move to the Net. Second, the Net would change as it did so. Gone would be simple privacy, the relatively anonymous default infrastructure for unmonitored communication; in its place would be a perpetually monitored, perfectly traceable system supporting both commerce and the government. That, at least, was the future that then seemed most likely, as business raced to make commerce possible and government scrambled to protect us (or our kids) from pornographers, and then pirates, and now terrorists.

But another future was also possible, and this was my third, and only important point: Recognizing these obvious trends, we just might get smart about how code (my shorthand for the technology of the Internet) regulates us, and just possibly might begin thinking smartly about how we could embed in that code the protections that the Constitution guarantees us. Because—and here was the punchline, the single slogan that all 724 people who read that book remember—code is law. And if code is law, then we need to be as smart about how code regulates us as we are about how the law does so….
But what astonishes me is that today, more than a decade into the 21st century, the world has remained mostly oblivious to these obvious points about the relationship between law and code….
the fact is that there is technology that could be deployed that would give many the confidence that none of us now have. “Trust us” does not compute. But trust and verify, with high-quality encryption, could. And there are companies, such as Palantir, developing technologies that could give us, and more importantly, reviewing courts, a very high level of confidence that data collected or surveilled was not collected or used in an improper way. Think of it as a massive audit log, recording how and who used what data for what purpose. We could code the Net in a string of obvious ways to give us even better privacy, while also enabling better security.