Collective Intelligence in Open Policymaking

Curated on Posted on by Stefaan Verhulst

Book by Rafał Olszowski: “This book examines the nexus of collective intelligence (CI), a feature of online projects in which various types of communities solve problems intelligently, and open policymaking, as a trend of large groups of people shaping public policies.

While doing so, it presents the current state of theoretical knowledge for these concepts, many practical examples of successful and unsuccessful projects, as well as additional research and laboratory experiments. The book develops an analytical framework based on qualitative research, which is applied to the analysis of different projects in selected case studies, such as Decide Madrid; Better Reykjavik; Loomio; Deliberatorium; Civic Budget of the City of Kraków.

The book is structured into four chapters, addressing essential questions in the field: (1) Opening Policymaking; (2) Beyond the Individual: Understanding the Evolution of Collective Intelligence; (3) A Review of the Projects Using Collective Intelligence in Policymaking; (4) Online Public Debate. How Can We Make it More Intelligent?…(More)”.

Digital Media and Grassroots Anti-Corruption

Curated on Posted on by Stefaan Verhulst

Open access book edited by Alice Mattoni: “Delving into a burgeoning field of research, this enlightening book utilises case studies from across the globe to explore how digital media is used at the grassroots level to combat corruption. Bringing together an impressive range of experts, Alice Mattoni deftly assesses the design, creation and use of a wide range of anti-corruption technologies…(More)”.

Digitalization in Practice

Curated on Posted on by Stefaan Verhulst

Book edited by Jessamy Perriam and Katrine Meldgaard Kjær: “..shows that as welfare is increasingly digitalized, an investigation of the social implications of this digitalization becomes increasingly pertinent. The book offers chapters on how the state operates, from the day-to-day practices of governance to keeping registers of businesses, from overarching and sometimes contradictory policies to considering how to best include citizens in digitalized processes. Moreover, the book takes a citizen perspective on key issues of access, identification and social harm to consider the social implications of digitalization in the everyday. The diversity of topics in Digitalization in Practice reflects how digitalization as an ongoing process and practice fundamentally impacts and often reshapes the relationship between states and citizens.

  • Provides much needed critical perspectives on digital states in practice.
  • Opens up provocative questions for further studies and research topics in digital states.
  • Showcases empirical studies of situations where digital states are enacted…(More)”.

Middle Tech: Software Work and the Culture of Good Enough

Curated on Posted on by Stefaan Verhulst

Book by Paula Bialski: “Contrary to much of the popular discourse, not all technology is seamless and awesome; some of it is simply “good enough.” In Middle Tech, Paula Bialski offers an ethnographic study of software developers at a non-flashy, non-start-up corporate tech company. Their stories reveal why software isn’t perfect and how developers communicate, care, and compromise to make software work—or at least work until the next update. Exploring the culture of good enoughness at a technology firm she calls “MiddleTech,” Bialski shows how doing good-enough work is a collectively negotiated resistance to the organizational ideology found in corporate software settings.

The truth, Bialski reminds us, is that technology breaks due to human-related issues: staff cutbacks cause media platforms to crash, in-car GPS systems cause catastrophic incidents, and chatbots can be weird. Developers must often labor to patch and repair legacy systems rather than dream up killer apps. Bialski presents a less sensationalist, more empirical portrait of technology work than the frequently told Silicon Valley narratives of disruption and innovation. She finds that software engineers at MiddleTech regard technology as an ephemeral object that only needs to be good enough to function until its next iteration. As a result, they don’t feel much pressure to make it perfect. Through the deeply personal stories of people and their practices at MiddleTech, Bialski traces the ways that workers create and sustain a complex culture of good enoughness…(More)”

Multiple Streams and Policy Ambiguity

Curated on Posted on by Stefaan Verhulst

Book by Rob A. DeLeo, Reimut Zohlnhöfer and Nikolaos Zahariadis: “The last decade has seen a proliferation of research bolstering the theoretical and methodological rigor of the Multiple Streams Framework (MSF), one of the most prolific theories of agenda-setting and policy change. This Element sets out to address some of the most prominent criticisms of the theory, including the lack of empirical research and the inconsistent operationalization of key concepts, by developing the first comprehensive guide for conducting MSF research. It begins by introducing the MSF, including key theoretical constructs and hypotheses. It then presents the most important theoretical extensions of the framework and articulates a series of best practices for operationalizing, measuring, and analyzing MSF concepts. It closes by exploring existing gaps in MSF research and articulating fruitful areas of future research…(More)”.

Routledge Handbook of Risk, Crisis, and Disaster Communication

Curated on Posted on by Stefaan Verhulst

Book edited by Brooke Fisher Liu, and Amisha M. Mehta: “With contributions from leading academic experts and practitioners from diverse disciplinary backgrounds including communication, disaster, and health, this Handbook offers a valuable synthesis of current knowledge and future directions for the field. It is divided into four parts. Part One begins with an introduction to foundational theories and pedagogies for risk and crisis communication. Part Two elucidates knowledge and gaps in communicating about climate and weather, focusing on community and corporate positions and considering text and visual communication with examples from the US and Australia. Part Three provides insights on communicating ongoing and novel risks, crises, and disasters from US and European perspectives, which cover how to define new risks and translate theories and methodologies so that their study can support important ongoing research and practice. Part Four delves into communicating with diverse publics and audiences with authors examining community, first responder, and employee perspectives within developed and developing countries to enhance our understanding and inspire ongoing research that is contextual, nuanced, and impactful. Offering innovative insights into ongoing and new topics, this handbook explores how the field of risk, crisis, and disaster communications can benefit from theory, technology, and practice…(More)”

May Contain Lies: How Stories, Statistics, and Studies Exploit Our Biases

Curated on Posted on by Stefaan Verhulst

Book by Alex Edmans: “Our lives are minefields of misinformation. It ripples through our social media feeds, our daily headlines, and the pronouncements of politicians, executives, and authors. Stories, statistics, and studies are everywhere, allowing people to find evidence to support whatever position they want. Many of these sources are flawed, yet by playing on our emotions and preying on our biases, they can gain widespread acceptance, warp our views, and distort our decisions.

In this eye-opening book, renowned economist Alex Edmans teaches us how to separate fact from fiction. Using colorful examples—from a wellness guru’s tragic but fabricated backstory to the blunders that led to the Deepwater Horizon disaster to the diet that ensnared millions yet hastened its founder’s death—Edmans highlights the biases that cause us to mistake statements for facts, facts for data, data for evidence, and evidence for proof.

Armed with the knowledge of what to guard against, he then provides a practical guide to combat this tide of misinformation. Going beyond simply checking the facts and explaining individual statistics, Edmans explores the relationships between statistics—the science of cause and effect—ultimately training us to think smarter, sharper, and more critically. May Contain Lies is an essential read for anyone who wants to make better sense of the world and better decisions…(More)”.

Design for a “Mess”

Curated on Posted on by Stefaan Verhulst

Book review by Anirudh Dhebar: “The world is a mess,” reads the opening sentence of the blurb for Don Norman’s latest book, Design for a Better World. Compelled by that phrase, I was left wondering: Does Norman, an influential voice on user-centered design, perhaps best known for his seminal book The Design of Everyday Things, have workable solutions to offer so we can design our way out of the mess?

Thirty years ago, I read Norman’s The Design of Everyday Things, which was originally published in a hardcover version as The Psychology of Everyday Things and retitled for the paperback edition. In his preface to that new edition, the author suggested the title change was a “lesson in design.” I could not agree more—many readers may find a book on design less intimidating than a book on psychology. By changing the title, Norman was practicing what he was preaching: making its design more user centric.

In The Design of Everyday Things, Norman preached effectively. He offered a distinctive perspective on something commonplace (everyday things), with an approachable style and a persuasive pitch to casual readers who otherwise may not have given much thought to the good, bad, and the ugly of the designs of the many things they interact with in their daily lives. His message helped bring user centricity to the front and center of product design and was part of a widespread shift toward more intentional design.

In his new book, Norman shifts the focus to something much more ambitious: the role of design in transforming the world from its present “mess” into something “better”—more sustainable, meaningful, and centered on humanity. While I applaud the author’s ambition, a shift from a relatively narrow focus on the design of tangible everyday objects to something as vast as a moral reform of the economy and its relationship to the environment is a tall order and requires more than a call-for-action-on-multiple-fronts message…(More)”.

Brave New Words: How AI Will Revolutionize Education (and Why That’s a Good Thing)

Curated on Posted on by Stefaan Verhulst

Book by Salman Khan: “…explores how artificial intelligence and GPT technology will transform learning, and offers a road map for teachers, parents, and students to navigate this exciting (and sometimes intimidating) new world.

A pioneer in the field of education technology, Khan examines the ins and outs of these cutting-edge tools and how they will revolutionize the way we learn and teach. For parents concerned about their children’s success, Khan illustrates how AI can personalize learning by adapting to each student’s individual pace and style, identifying strengths and areas for improvement, and offering tailored support and feedback to complement traditional classroom instruction. Khan emphasizes that embracing AI in education is not about replacing human interaction but enhancing it with customized and accessible learning tools that encourage creative problem-solving skills and prepare students for an increasingly digital world.

But Brave New Words is not just about technology—it’s about what this technology means for our society, and the practical implications for administrators, guidance counselors, and hiring managers who can harness the power of AI in education and the workplace. Khan also delves into the ethical and social implications of AI and large language models, offering thoughtful insights into how we can use these tools to build a more accessible education system for students around the world…(More)”.

Crowded Out: The True Costs of Crowdfunding Healthcare

Curated on Posted on by Stefaan Verhulst

Book by Nora Kenworthy: “Over the past decade, charitable crowdfunding has exploded in popularity across the globe. Sites such as GoFundMe, which now boasts a “global community of over 100 million” users, have transformed the ways we seek and offer help. When faced with crises—especially medical ones—Americans are turning to online platforms that promise to connect them to the charity of the crowd. What does this new phenomenon reveal about the changing ways we seek and provide healthcare? In Crowded Out, Nora Kenworthy examines how charitable crowdfunding so quickly overtook public life, where it is taking us, and who gets left behind by this new platformed economy.

Although crowdfunding has become ubiquitous in our lives, it is often misunderstood: rather than a friendly free market “powered by the kindness” of strangers, crowdfunding is powerfully reinforcing inequalities and changing the way Americans think about and access healthcare. Drawing on extensive research and rich storytelling, Crowded Out demonstrates how crowdfunding for health is fueled by—and further reinforces—financial and moral “toxicities” in market-based healthcare systems. It offers a unique and distressing look beneath the surface of some of the most popular charitable platforms and helps to foster thoughtful discussions of how we can better respond to healthcare crises both small and large…(More)”.