Nearly all Americans use AI, though most dislike it, poll shows

Curated on Posted on by Stefaan Verhulst

Axios: “The vast majority of Americans use products that involve AI, but their views of the technology remain overwhelmingly negative, according to a Gallup-Telescope survey published Wednesday.

Why it matters: The rapid advancement of generative AI threatens to have far-reaching consequences for Americans’ everyday lives, including reshaping the job market, impacting elections, and affecting the health care industry.

The big picture: An estimated 99% of Americans used at least one AI-enabled product in the past week, but nearly two-thirds didn’t realize they were doing so, according to the poll’s findings.

  • These products included navigation apps, personal virtual assistants, weather forecasting apps, streaming services, shopping websites and social media platforms.
  • Ellyn Maese, a senior research consultant at Gallup, told Axios that the disconnect is because there is “a lot of confusion when it comes to what is just a computer program versus what is truly AI and intelligent.”

Zoom in: Despite its prevalent use, Americans’ views of AI remain overwhelmingly bleak, the survey found.

  • 72% of those surveyed had a “somewhat” or “very” negative opinion of how AI would impact the spread of false information, while 64% said the same about how it affects social connections.
  • The only area where a majority of Americans (61%) had a positive view of AI’s impact was regarding how it might help medical diagnosis and treatment…

State of play: The survey found that 68% of Americans believe the government and businesses equally bear responsibility for addressing the spread of false information related to AI.

  • 63% said the same about personal data privacy violations.
  • Majorities of those surveyed felt the same about combatting the unauthorized use of individuals’ likenesses (62%) and AI’s impact on job losses (52%).
  • In fact, the only area where Americans felt differently was when it came to national security threats; 62% of those surveyed said the government bore primary responsibility for reducing such threats…(More).”

Artificial Intelligence Narratives

Curated on Posted on by Stefaan Verhulst

A Global Voices Report: “…Framing AI systems as intelligent is further complicated and intertwined with neighboring narratives. In the US, AI narratives often revolve around opposing themes such as hope and fear, often bridging two strong emotions: existential fears and economic aspirations. In either case, they propose that the technology is powerful. These narratives contribute to the hype surrounding AI tools and their potential impact on society. Some examples include:

Many of these framings often present AI as an unstoppable and accelerating force. While this narrative can generate excitement and investment in AI research, it can also contribute to a sense of technological determinism and a lack of critical engagement with the consequences of widespread AI adoption. Counter-narratives are many and expand on the motifs of surveillance, erosions of trust, bias, job impacts, exploitation of labor, high-risk uses, the concentration of power, and environmental impacts, among others.

These narrative frames, combined with the metaphorical language and imagery used to describe AI, contribute to the confusion and lack of public knowledge about the technology. By positioning AI as a transformative, inevitable, and necessary tool for national success, these narratives can shape public opinion and policy decisions, often in ways that prioritize rapid adoption and commercialization…(More)”

Information Ecosystems and Troubled Democracy

Curated on Posted on by Stefaan Verhulst

Report by the Observatory on Information and Democracy: “This inaugural meta-analysis provides a critical assessment of the role of information ecosystems in the Global North and Global Majority World, focusing on their relationship with information integrity (the quality of public discourse), the fairness of political processes, the protection of media freedoms, and the resilience of public institutions.

The report addresses three thematic areas with a cross-cutting theme of mis- and disinformation:

  • Media, Politics and Trust;
  • Artificial Intelligence, Information Ecosystems and Democracy;
  • and Data Governance and Democracy.

The analysis is based mainly on academic publications supplemented by reports and other materials from different disciplines and regions (1,664 citations selected among a total corpus of over +2700 resources aggregated). The report showcases what we can learn from landmark research on often intractable challenges posed by rapid changes in information and communication spaces…(More)”.

Generative Artificial Intelligence and Open Data: Guidelines and Best Practices

Curated on Posted on by Stefaan Verhulst

US Department of Commerce: “…This guidance provides actionable guidelines and best practices for publishing open data optimized for generative AI systems. While it is designed for use by the Department of Commerce and its bureaus, this guidance has been made publicly available to benefit open data publishers globally…(More)”. See also: A Fourth Wave of Open Data? Exploring the Spectrum of Scenarios for Open Data and Generative AI

The Future of Jobs Report 2025

Curated on Posted on by Stefaan Verhulst

Report by the World Economic Forum: “Technological change, geoeconomic fragmentation, economic uncertainty, demographic shifts and the green transition – individually and in combination are among the major drivers expected to shape and transform the global labour market by 2030. The Future of Jobs Report 2025 brings together the perspective of over 1,000 leading global employers—collectively representing more than 14 million workers across 22 industry clusters and 55 economies from around the world—to examine how these macrotrends impact jobs and skills, and the workforce transformation strategies employers plan to embark on in response, across the 2025 to 2030 timeframe…(More)”.

The Bridging Dictionary

Curated on Posted on by Stefaan Verhulst

About: “What if generative AI could help us understand people with opposing views better just by showing how they use common words and phrases differently? That’s the deceptively simple-sounding idea behind a new experiment from MIT’s Center for Constructive Communication (CCC). 

It’s called the Bridging Dictionary (BD), a research prototype that’s still very much a work in progress – one we hope your feedback will help us improve.

The Bridging Dictionary identifies words and phrases that both reflect and contribute to sharply divergent views in our fractured public sphere. That’s the “dictionary” part. If that’s all it did, we could just call it the “Frictionary.” But the large language model (LLM) that undergirds the BD also suggests less polarized alternatives – hence “bridging.” 

In this prototype, research scientist Doug Beeferman and a team at CCC led by Maya Detwiller and Dennis Jen used thousands of transcripts and opinion articles from foxnews.com and msnbc.com as proxies for the conversation on the right and the left. You’ll see the most polarized words and phrases when you sample the BD for yourself, but you can also plug any term of your choosing into the search box. (For a more complete explanation of the methodology behind the BD, see https://bridgingdictionary.org/info/ .)…(More)”.

The People Say

Curated on Posted on by Stefaan Verhulst

About: “The People Say is an online research hub that features first-hand insights from older adults and caregivers on the issues most important to them, as well as feedback from experts on policies affecting older adults. 

This project particularly focuses on the experiences of communities often under-consulted in policymaking, including older adults of color, those who are low income, and/or those who live in rural areas where healthcare isn’t easily accessible. The People Say is funded by The SCAN Foundation and developed by researchers and designers at the Public Policy Lab.

We believe that effective policymaking listens to most-affected communities—but policies and systems that serve older adults are typically formed with little to no input from older adults themselves. We hope The People Say will help policymakers hear the voices of older adults when shaping policy…(More)”

Trust but Verify: A Guide to Conducting Due Diligence When Leveraging Non-Traditional Data in the Public Interest

Curated on Posted on by Stefaan Verhulst

New Report by Sara Marcucci, Andrew J. Zahuranec, and Stefaan Verhulst: “In an increasingly data-driven world, organizations across sectors are recognizing the potential of non-traditional data—data generated from sources outside conventional databases, such as social media, satellite imagery, and mobile usage—to provide insights into societal trends and challenges. When harnessed thoughtfully, this data can improve decision-making and bolster public interest projects in areas as varied as disaster response, healthcare, and environmental protection. However, with these new data streams come heightened ethical, legal, and operational risks that organizations need to manage responsibly. That’s where due diligence comes in, helping to ensure that data initiatives are beneficial and ethical.

The report, Trust but Verify: A Guide to Conducting Due Diligence When Leveraging Non-Traditional Data in the Public Interest, co-authored by Sara Marcucci, Andrew J. Zahuranec, and Stefaan Verhulst, offers a comprehensive framework to guide organizations in responsible data partnerships. Whether you’re a public agency or a private enterprise, this report provides a six-step process to ensure due diligence and maintain accountability, integrity, and trust in data initiatives…(More) (Blog)”.

Global Trends in Government Innovation 2024

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OECD Report: “Governments worldwide are transforming public services through innovative approaches that place people at the center of design and delivery. This report analyses nearly 800 case studies from 83 countries and identifies five critical trends in government innovation that are reshaping public services. First, governments are working with users and stakeholders to co-design solutions and anticipate future needs to create flexible, responsive, resilient and sustainable public services. Second, governments are investing in scalable digital infrastructure, experimenting with emergent technologies (such as automation, AI and modular code), and expanding innovative and digital skills to make public services more efficient. Third, governments are making public services more personalised and proactive to better meet people’s needs and expectations and reduce psychological costs and administrative frictions, ensuring they are more accessible, inclusive and empowering, especially for persons and groups in vulnerable and disadvantaged circumstances. Fourth, governments are drawing on traditional and non-traditional data sources to guide public service design and execution. They are also increasingly using experimentation to navigate highly complex and unpredictable environments. Finally, governments are reframing public services as opportunities and channels for citizens to exercise their civic engagement and hold governments accountable for upholding democratic values such as openness and inclusion…(More)”.