Global Struggle Over AI Surveillance

Curated on Posted on by Stefaan Verhulst

Report by the National Endowment for Democracy: “From cameras that identify the faces of passersby to algorithms that keep tabs on public sentiment online, artificial intelligence (AI)-powered tools are opening new frontiers in state surveillance around the world. Law enforcement, national security, criminal justice, and border management organizations in every region are relying on these technologies—which use statistical pattern recognition, machine learning, and big data analytics—to monitor citizens.

What are the governance implications of these enhanced surveillance capabilities?

This report explores the challenge of safeguarding democratic principles and processes as AI technologies enable governments to collect, process, and integrate unprecedented quantities of data about the online and offline activities of individual citizens. Three complementary essays examine the spread of AI surveillance systems, their impact, and the transnational struggle to erect guardrails that uphold democratic values.

In the lead essay, Steven Feldstein, a senior fellow at the Carnegie Endowment for International Peace, assesses the global spread of AI surveillance tools and ongoing efforts at the local, national, and multilateral levels to set rules for their design, deployment, and use. It gives particular attention to the dynamics in young or fragile democracies and hybrid regimes, where checks on surveillance powers may be weakened but civil society still has space to investigate and challenge surveillance deployments.

Two case studies provide more granular depictions of how civil society can influence this norm-shaping process: In the first, Eduardo Ferreyra of Argentina’s Asociación por los Derechos Civiles discusses strategies for overcoming common obstacles to research and debate on surveillance systems. In the second, Danilo Krivokapic of Serbia’s SHARE Foundation describes how his organization drew national and global attention to the deployment of Huawei smart cameras in Belgrade…(More)”.

Americans’ Views of Government: Decades of Distrust, Enduring Support for Its Role

Curated on Posted on by Stefaan Verhulst

Pew Research: “Americans remain deeply distrustful of and dissatisfied with their government. Just 20% say they trust the government in Washington to do the right thing just about always or most of the time – a sentiment that has changed very little since former President George W. Bush’s second term in office.

Chart shows low public trust in federal government has persisted for nearly two decades

The public’s criticisms of the federal government are many and varied. Some are familiar: Just 6% say the phrase “careful with taxpayer money” describes the federal government extremely or very well; another 21% say this describes the government somewhat well. A comparably small share (only 8%) describes the government as being responsive to the needs of ordinary Americans.

The federal government gets mixed ratings for its handling of specific issues. Evaluations are highly positive in some respects, including for responding to natural disasters (70% say the government does a good job of this) and keeping the country safe from terrorism (68%). However, only about a quarter of Americans say the government has done a good job managing the immigration system and helping people get out of poverty (24% each). And the share giving the government a positive rating for strengthening the economy has declined 17 percentage points since 2020, from 54% to 37%.

Yet Americans’ unhappiness with government has long coexisted with their continued support for government having a substantial role in many realms. And when asked how much the federal government does to address the concerns of various groups in the United States, there is a widespread belief that it does too little on issues affecting many of the groups asked about, including middle-income people (69%), those with lower incomes (66%) and retired people (65%)…(More)”.

How can data stop homelessness before it starts?

Curated on Posted on by Stefaan Verhulst

Article by Andrea Danes and Jessica Chamba: “When homelessness in Maidstone, England, soared by 58% over just five years, the Borough Council sought to shift its focus from crisis response to building early-intervention and prevention capacity. Working with EY teams and our UK technology partner, Xantura, the council created and implemented a data-focused tool — called OneView — that enabled the council to tackle their challenges in a new way.

Specifically, OneView’s predictive analytic and natural language generation capabilities enabled participating agencies in Maidstone to bring together their data to identify residents who were at risk of homelessness, and then to intervene before they were actually living on the street. In the initial pilot year, almost 100 households were prevented from becoming homeless, even as the COVID-19 pandemic took hold and grew. And, overall, the rate of homelessness fell by 40%. 

As evidenced by the Maidstone model, data analytics and predictive modeling will play an indispensable role in enabling us to realize a very big vision — a world in which everyone has a reliable roof over their heads.

Against that backdrop, it’s important to stress that the roadmap for preventing homelessness has to contain components beyond just better avenues for using data. It must also include shrewd approaches for dealing with complex issues such as funding, standards, governance, cultural differences and informed consent to permit the exchange of personal information, among others. Perhaps most importantly, the work needs to be championed by organizational and governmental leaders who believe transformative, systemic change is possible and are committed to achieving it.

Introducing the Smart Safety Net

To move forward, human services organizations need to look beyond modernizing service delivery to transforming it, and to evolve from integration to intuitive design. New technologies provide opportunities to truly rethink and redesign in ways that would have been impossible in the past.

A Smart Safety Net can shape a bold new future for social care. Doing so will require broad, fundamental changes at an organizational level, more collaboration across agencies, data integration and greater care co-ordination. At its heart, a Smart Safety Net entails:

  • A system-wide approach to addressing the needs of each individual and family, including pooled funding that supports coordination so that, for example, users in one program are automatically enrolled in other programs for which they are eligible.
  • Human-centered design that genuinely integrates the recipients of services (patients, clients, customers, etc.), as well as their experiences and insights, into the creation and implementation of policies, systems and services that affect them.
  • Data-driven policy, services, workflows, automation and security to improve processes, save money and facilitate accurate, real-time decision-making, especially to advance the overarching priority of nearly every program and service; that is, early intervention and prevention.
  • Frontline case workers who are supported and empowered to focus on their core purpose. With a lower administrative burden, they are able to invest more time in building relationships with vulnerable constituents and act as “coaches” to improve people’s lives.
  • Outcomes-based commissioning of services, measured against a more holistic wellbeing framework, from an ecosystem of public, private and not-for-profit providers, with government acting as system stewards and service integrators…(More)”.

Serving citizens: measuring the performance of services for a better user experience

Curated on Posted on by Stefaan Verhulst

OECD Report: “Measuring the performance of services and making effective use of the results are critical for designing and delivering policies to improve people’s lives. Improving user satisfaction with public services is an objective in many OECD countries and is one of the indicators in the 2030 Sustainable Development Goal 16 of “Building effective, accountable and inclusive institutions at all levels”. This paper explores the use of satisfaction indicators to monitor citizens’ and users’ experience with public services. It finds that satisfaction indicators provide an accurate aggregate account of the factors driving service performance. At the same time, it shows that additional measures are needed to monitor the access, responsiveness and quality of public services, as well as to identify concrete areas of improvement. This paper provides examples of how countries use performance data in decision making (both subjective users’ experience and objective service outputs). It also highlights common challenges and good practices to strengthen performance measurement and management…(More)”.

Toolkit on Digital Transformation for People-Oriented Cities and Communities

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Toolkit by the ITU: “The Toolkit on Digital Transformation for People-Oriented Cities and Communities supports strategizing and planning the digital transformation of cities and communities to promote sustainable, inclusive, resilient and improved quality of life for residents in cities and communities.

The resources contained in this Toolkit include international standards and guidance, the latest research and projections, and cutting-edge reports on a variety of timely topics relevant to the digital transformation of cities and communities. The Toolkit can universally benefit cities and communities, as well as regions and countries regardless of their level of smart or digital development, or their geographical or economic status. ​

The Toolkit is:​

  • A one-stop guide containing latest international standards and other ITU and UN resources, publications and reports.​
  • An endeavour to identify the challenges faced by cities as well as potential solutions that they can leverage for maximum positive impact.​
  • A comprehensive, yet non-exhaustive collation of information that is meant to inspire and support progress toward the SDGs, especially SDG 11, at the local level.​..(More)”

Public Data Commons: A public-interest framework for B2G data sharing in the Data Act

Curated on Posted on by Stefaan Verhulst

Policy Brief by Alek Tarkowski & Francesco Vogelezang: “It is by now a truism that data is a crucial resource in the digital era. Yet today access to data and the capacity to make use of data and to benefit from it are unevenly distributed. A new understanding of data is needed, one that takes into account a society-wide data sharing and value creation. This will solve power asymmetries related to data ownership and the capacity to use it, and fill the public value gap with regard to data-driven growth and innovation.

Public institutions are also in a unique position to safeguard the rule of law, ensure democratic control and accountability, and drive the use of data to generate non-economic value.

The “data sharing for public good” narratives have been presented for over a decade, arguing that privately-owned big data should be used for the public interest. The idea of the commons has attracted the attention of policymakers interested in developing institutional responses that can advance public interest goals. The concept of the data commons offers a generative model of property that is well-aligned with the ambitions of the European data strategy. And by employing the idea of the data commons, the public debate can be shifted beyond an opposition between treating data as a commodity or protecting it as the object of fundamental rights.

The European Union is uniquely positioned to deliver a data governance framework that ensures Business-to-Government (B2G) data sharing in the public interest. The policy vision for such a framework has been presented in the European strategy for data, and specific recommendations for a robust B2G data sharing model have been made by the Commission’s high-level expert group.

There are three connected objectives that must be achieved through a B2G data sharing framework. Firstly, access to data and the capacity to make use of it needs to be ensured for a broader range of actors. Secondly, exclusive corporate control over data needs to be reduced. And thirdly, the information power of the state and its generative capacity should be strengthened.

Yet the current proposal for the Data Act fails to meet these goals, due to a narrow B2G data sharing mandate limited only to situations of public emergency and exceptional need.

This policy brief therefore presents a model for public interest B2G data sharing, aimed to complement the current proposal. This framework would also create a robust baseline for sectoral regulations, like the recently proposed Regulation on the European Health Data Space. The proposal includes the creation of the European Public Data Commons, a body that acts as a recipient and clearinghouse for the data made available…(More)”.

Data for an Inclusive Economic Recovery

Curated on Posted on by Stefaan Verhulst

Report by the National Skills Coalition: “A truly inclusive economic recovery means that the workers and businesses who were most impacted by this pandemic, as well as workers who have been held back by structural barriers of discrimination or lack of opportunity, are empowered to equitably participate in and benefit from the economy’s expansion and restructuring. 

But we need data on how different workers and businesses are faring in the recovery, so 

we can hold policymakers accountable to equitable outcomes. Disparities and inequities in skills training programs can only be eliminated if there is high-quality information on program outcomes available to practitioners and policymakers to assess and address equity gaps. Once we have the data – we can use it to drive the change we need! 

 Data for an Inclusive Economic Recovery provides recommendations on how to measure and report on what really matters to help diminish structural inequities and to shape implementation of federal recovery investments as well as new state and federal workforce investments…  

Recommendations Include: 

  • Requiring that all education and skills training programs include collection of self-reported demographic characteristics of workers and learners so outcomes can be disaggregated by race, ethnicity, gender, English language proficiency, income, and geography ;
  • Ensuring participants of skills training programs know what demographic characteristics are being collected about them, who will have access to personally identifiable information, and how their data will be used; 
  • Establishing common outcomes metrics across federal skills training programs;
  • Expanding outcomes to include those that allow policymakers to assess the quality of skills training programs and measure economic mobility along a career pathway; 
  • Ensuring equitable access to administrative data; 
  • Mandating public reporting on skills training and workforce investment outcomes; and

Providing sufficient funding for linked education and workforce data systems…(More)”.

The Sky’s Not The Limit: How Lower-Income Cities Can Leverage Drones

Curated on Posted on by Stefaan Verhulst

Report by UNDP: “Unmanned aerial vehicles (UAVs) are playing an important role in last-mile service delivery around the world. However, COVID-19 has highlighted a potentially broader role that UAVs could play – in cities. Higher-income cities are exploring the technology, but there is little documentation of use cases or potential initiatives in a development context. This report provides practical and applied guidance to lower-income cities looking to explore how drones can support key urban objectives…(More)”.

How can digital public technologies accelerate progress on the Sustainable Development Goals?

Curated on Posted on by Stefaan Verhulst

Report by George Ingram, John W. McArthur, and Priya Vora: “…There is no singular relationship between access to digital technologies and SDG outcomes. Country- and issue-specific assessments are essential. Sound approaches will frequently depend on the underlying physical infrastructure and economic systems. Rwanda, for instance, has made tremendous progress on SDG health indicators despite high rates of income poverty and internet poverty. This contrasts with Burkina Faso, which has lower income poverty and internet poverty but higher child mortality.

We draw from an OECD typology to identify three layers of a digital ecosystem: Physical infrastructure, platform infrastructure, and apps-level products. Physical and platform layers of digital infrastructure provide the rules, standards, and security guarantees so that local market innovators and governments can develop new ideas more rapidly to meet ever-changing circumstances. We emphasize five forms of DPT platform infrastructure that can play important roles in supporting SDG acceleration:

  • Personal identification and registration infrastructure allows citizens and organizations to have equal access to basic rights and services;
  • Payments infrastructure enables efficient resource transfer with low transaction costs;
  • Knowledge infrastructure links educational resources and data sets in an open or permissioned way;
  • Data exchange infrastructure enables interoperability of independent databases; and
  • Mapping infrastructure intersects with data exchange platforms to empower geospatially enabled diagnostics and service delivery opportunities.

Each of these platform types can contribute directly or indirectly to a range of SDG outcomes. For example, a person’s ability to register their identity with public sector entities is fundamental to everything from a birth certificate (SDG target 16.9) to a land title (SDG 1.4), bank account (SDG 8.10), driver’s license, or government-sponsored social protection (SDG 1.3). It can also ensure access to publicly available basic services, such as access to public schools (SDG 4.1) and health clinics (SDG 3.8).

At least three levers can help “level the playing field” such that a wide array of service providers can use the physical and platform layers of digital infrastructure equally: (1) public ownership and governance; (2) public regulation; and (3) open code, standards, and protocols. In practice, DPTs are typically built and deployed through a mix of levers, enabling different public and private actors to extract benefits through unique pathways….(More)”.

Pandemic X Infodemic: How States Shaped Narratives During COVID-19

Curated on Posted on by Stefaan Verhulst

Report by Innovation for Change – East Asia (I4C-EA): “The COVID-19 pandemic has left many unprecedented records in the history of the world. The coronavirus crisis was the first large-scale pandemic that began in a time when the internet and social media connect people to each other. It provided the latest information to respond to the COVID-19 and the technology to ask about each other’s well-being. Yet, it spread and amplified disinformation and misinformation that made the situation worse in real-time.

In addition, some countries have had opaque communications with the public about the COVID-19, and some government officials have aided in the dissemination of unconfirmed information. Other countries also created their own narratives on the COVID-19 and were reluctant to disclose important information to the public. This has led to restrictions on freedom of expression. Activists and journalists who tell the different stories from the state-shaped narrative were arrested.

To strengthen civil society’s effort to empower the public with better access to the truth, the Innovation for Change – East Asia Hub initiated “Pandemic X Infodemic: How States Shaped Narratives During COVID-19“; a research to track East Asian governments’ information, disinformation, and misinformation efforts in their respective policy responses to the COVID-19 pandemic from 2020-21. This research covered four countries – China, Myanmar, Indonesia, and the Philippines – with one thematic focus on migrants in the receiving countries of Thailand and Singapore…(More)”.