Mixed Messages? The Limits of Automated Social Media Content Analysis


CDT Paper by Natasha Duarte, Emma Llanso and Anna Loup: “Governments and companies are turning to automated tools to make sense of what people post on social media, for everything ranging from hate speech detection to law enforcement investigations. Policymakers routinely call for social media companies to identify and take down hate speech, terrorist propaganda, harassment, “fake news” or disinformation, and other forms of problematic speech. Other policy proposals have focused on mining social media to inform law enforcement and immigration decisions. But these proposals wrongly assume that automated technology can accomplish on a large scale the kind of nuanced analysis that humans can accomplish on a small scale.

This paper explains the capabilities and limitations of tools for analyzing the text of social media posts and other online content. It is intended to help policymakers understand and evaluate available tools and the potential consequences of using them to carry out government policies. This paper focuses specifically on the use of natural language processing (NLP) tools for analyzing the text of social media posts. We explain five limitations of these tools that caution against relying on them to decide who gets to speak, who gets admitted into the country, and other critical determinations. This paper concludes with recommendations for policymakers and developers, including a set of questions to guide policymakers’ evaluation of available tools….(More)”.

Accelerating the Sharing of Data Across Sectors to Advance the Common Good


Paper by Robert M. Groves and Adam Neufeld: “The public pays for and provides an incredible amount of data to governments and companies. Yet much of the value of this data is being wasted, remaining in silos rather than being shared to enhance the common good—whether it’s helping governments to stop opioid addiction or helping companies predict and meet the demand for electric or autonomous vehicles.

  • Many companies and governments are interested in sharing more of their data with each other; however, right now the process of sharing is very time consuming and can pose great risks since it often involves sharing full data sets with another entity
  • We need intermediaries to design safe environments to facilitate data sharing in the low-trust and politically sensitive context of companies and governments. These safe environments would exist outside the government, be transparent to the public, and use modern technologies and techniques to allow only statistical uses of data through temporary linkages in order to minimize the risk to individuals’ privacy.
  • Governments must lead the way in sharing more data by re-evaluating laws that limit sharing of data, and must embrace new technologies that could allow the private sector to receive at least some value from many sensitive data sets. By decreasing the cost and risks of sharing data, more data will be freed from their silos, and we will move closer to what we deserve—that our data are used for the greatest societal benefit….(More)”.

Participatory budgeting: adoption and transformation


Paper by Michael Touchton and Brian Wampler: “Participatory budgeting programmes are spreading rapidly across the world because they offer government officials and citizens the opportunity to engage each other in new ways as they combine democratic practices with the ‘nitty gritty’ of policy-making. The principles and ideas associated with participatory budgeting appeal to a broad spectrum of citizens, civil society activists, government officials and international agencies, which helps explain why it is so popular and has expanded so quickly.

In this research briefing, we focus on adoption and transformation of participatory budgeting in several low- and middle-income countries where international donors are active. We are particularly interested in better understanding how participatory budgeting is transforming in countries where international donors are active, where states struggle to provide public services, and where urban and rural communities are characterised by high levels of poverty… (More)”.

Lights on the Shadows of Public Procurement: Transparency in government contracting as an antidote to corruption?


Report by Agnes Czibik, Mihaly Fazekas, Monika Bauhr and  Jenny de Fine Licht for Digiwhist: “Transparency is widely promoted as an essential condition for good governance, and as an effective tool against public sector corruption more specifically. Although the empirical evidence on the impact of transparency on corruption is growing, empirical evidence remains mixed. Recent critique holds that a main reason for the lack of robust empirical evidence is that both conceptualization and available measures of government transparency are broad and sometimes imprecise, and that the concepts of transparency are often far removed from the type of information that is relevant to assess government performance.

This paper seeks to develop a more precise conceptualization and measure of transparency that is actionable for the stakeholders of government decisions. The paper uses newly collected data of more than 4 million public procurement contracts between 2006-2015 to investigate the impact of transparency on high-level corruption risks in public procurement across Europe. We find a strong negative impact of overall tender transparency on corruption risks. The results also show that exante transparency, i.e. transparency before the contract is awarded, has a stronger effect on corruption risks than ex-post transparency, i.e. the availability of information after the contract has been awarded to a bidder. This suggest that internal transparency, or transparency first and foremost directed to provide information to the parties involved in the bidding process rather than to outside observers, is the main condition for wider public accountability to emerge. However, the effectiveness of this type of transparency is strengthened in contexts where there is also a wider societal demand for reduced corruption. In sum, our results suggest that transparency can reduce corruption risks if the information is both relevant to inside observers and actionable….(More)”.

The Challenge of VR to the Liberal Democratic Order


Paper by Edward Castronova: “The rapid expansion of virtual reality (VR) technology in the years 2016-2021 awakens a significant constitutional issue. In a liberal democratic order, rule is by consent of the governed. In the medium-term future, many of the governed will be immersed fully within VR environments, environments which, we are told, will provide entertainment of extraordinary power. These people will be happy. Happy people do not demand change. Yet there surely will be a change as VR takes hold: The quality of life will erode. People fully immersed in VR will come to be isolated, sedentary, and unhealthy. Objectively speaking, this is nothing to be desired. Subjectively, however, it will seem to be wonderful. The people themselves will be happy, and they will resist interference. At the moment this matter concerns only a few thousand nerds, but trends in technology and entertainment point to a future in which many people will be happily living awful, VR-dominated lives. How then will the liberal democratic order promote human well-being while remaining a liberal and democratic order?…(More)”

Participatory Grant Making: Has its Time Come?


Paper by Cynthia Gibson for the Ford Foundation: “…During the past decade, all sectors of society have faced heightened demand for greater accountability and transparency. People have become more distrustful of established institutions, they are demanding more information about issues and decisions afecting them and their families and communities, and they want more voice in decision-making processes. Technological innovation also has created new possibilities — and new pressures — for organizations and institutions to become more democratic by involving the public in their work.

Philanthropy is not immune from these trends. While for decades, philanthropy was seen as endowed foundations set up by the rich, recent years have seen a surge in crowdfunding, giving circles, donor-advised funds, and a panoply of digital giving platforms that allow anyone to be a philanthropist. Alongside these, traditions of giving from within communities that existed long before philanthropy became professionalized have become more prominent.

Philanthropy and other felds also are being reshaped by the attitudes and capacities of a new generation of young people who have grown up with the Internet and embrace its culture of transparency and bottom-up action. Additionally, there is a growing awareness that many public challenges are exceedingly complex and won’t respond to one-shot solutions from experts or institutions working on their own.

These and other trends refect a backlash against the “establishment” occurring in politics, higher education, the media, and other felds in which elite interests are perceived to have drowned out the concerns of ordinary people. Americans of all stripes and political persuasions have come to believe they have little say in guiding public decisions and improving the health and well-being of their communities..

This paper assesses the embrace of participatory approaches to date by philanthropy and other felds. In assessing philanthropy’s record, the paper fnds examples of individual foundations and networks of funders that are experimenting with participatory approaches. It also, however, fnds that there is a great deal of talk about participation in the feld but comparatively little commitment to integrating these practices into foundations’ strategies and activities, and especially their cultures, over the long term…(More)”.

Selected Readings on CrowdLaw


By Beth Simone Noveck and Gabriella Capone

The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of CrowdLaw was published in 2018, and most recently updated on February 13, 2019.

Introduction

The public is beginning to demand — and governments are beginning to provide — new opportunities for the engagement of citizens on an ongoing basis as collaborators in public problem-solving rather than merely as voters. Nowhere is the explosion in citizen participation accelerating more than in the context of lawmaking, where legislators and regulators are turning to new technology to solicit both public opinion and know-how to improve the legitimacy and effectiveness of the legislative process.

Such participatory lawmaking, known as crowdlaw (also, CrowdLaw), is a tech-enabled approach for the collaborative drafting of legislation, policies or constitutions between governments and citizens. CrowdLaw is an alternative to the traditional method of lawmaking, which is typically done by the political elite — politicians, bureaucrats, and staff — working in legislatures behind closed doors, with little input from the people affected. Instead, this new form of inclusive lawmaking opens the legislative function of government to a broader array of actors.

From Brazil to Iceland to Libya, there is an explosion in new collaborative lawmaking experiments. Despite the growing movement, the field of participatory lawmaking requires further research and experimentation. Given the traditionally deep distrust of groups expressed in the social psychology literature on groupthink, which condemns the presumed tendency of groups to drift to extreme positions, it is not self-evident that crowdlaw practices are better and should be institutionalized. Also, depending on its design, crowdlaw has the potential to accomplish different normative goals, which are often viewed as being at odds, including: improving democratic legitimacy by giving more people a voice in the process, or creating better quality legislation by introducing greater expertise. There is a need to study crowdlaw practices and assess their impact.

To complement our evolving theoretical and empirical research on and case studies of crowdlaw, we have compiled these selected readings on public engagement in lawmaking and policymaking. For reasons of space, we do not include readings on citizen engagement or crowdsourcing and open innovation generally (see GovLab’s Selected Readings on Crowdsourcing Opinions and Ideas) but focus, instead, on engagement in these specific institutional contexts.

We invite you to visit Crowd.Law for additional resources, as well as:

CrowdLaw Design Recommendations

CrowdLaw Twitter List

CrowLaw Unconferences:

Annotated Readings

Aitamurto, Tanja – Collective Intelligence in Law Reforms: When the Logic of the Crowds and the Logic of Policymaking Collide (Paper, 10 pages, 2016)

  • This paper explores the risks of crowdsourcing for policymaking and the challenges that arise as a result of a severe conflict between the logics of the crowds and the logics of policymaking. Furthermore, he highlights the differences between traditional policymaking, which is done by a small group of experts, and crowdsourced policymaking, which utilizes a large, anonymous crowd with mixed levels of expertise.
  • “By drawing on data from a crowdsourced law-making process in Finland, the paper shows how the logics of the crowds and policymaking collide in practice,” and thus how this conflict prevents governments from gathering valuable insights from the crowd’s input. Poblet then addresses how to resolve this conflict and further overcome these challenges.

Atlee, Tom – vTaiwan (Blog series, 5 parts, 2018)

  • In this five-part blog series, Atlee describes in detail Taiwan’s citizen engagement platform vTaiwan and his takeaways after several months of research.
  • In order to cover what he deems “an inspiring beginning of a potentially profound evolutionary shift in all aspects of our collective governance,” Atlee divides his findings into the following sections:
    • The first post includes a quick introduction and overview of the platform.
    • The second delves deeper into its origins, process, and mechanics.
    • The third describes two real actions completed by vTaiwan and its associated g0v community.
    • The fourth provides a long list of useful sources discovered by Atlee.
    • The fifth and final post offers a high-level examination of vTaiwan and makes comments to provide lessons for other governments.

Capone, Gabriella and Beth Simone Noveck – “CrowdLaw”: Online Public Participation in Lawmaking, (Report, 71 pages, 2017)

  • Capone and Noveck provide recommendations for the thoughtful design of crowdlaw initiatives, a model legislative framework for institutionalizing legislative participation, and a summary of 25 citizen engagement case studies from around the world — all in an effort to acknowledge and promote best crowdlaw practices. The report, written to inform the public engagement strategy of the Autonomous Community of Madrid, can apply to crowdlaw initiatives across different contexts and jurisdictions.
  • CrowdLaw advocates for engagement opportunities that go beyond citizens suggesting ideas, and inviting integration of participation throughout the legislative life-cycle — from agenda-setting to evaluation of implemented legislation. Additionally, Capone and Noveck highlight the importance of engaging with the recipient public institutions to ensure that participatory actions are useful and desired. Finally, they lay out a research and experimentation agenda for crowdlaw, noting that the increased data capture and sharing, as well as the creation of empirical standards for evaluating initiatives, are integral to the progress and promise of crowdlaw.
  • The 25 case studies are organized by a six-part taxonomy of: (1) the participatory task requested, (2) the methods employed by the process, (3) the stages of the legislative process, (4) the platforms used, from mobile to in-person meetings, (5) the institutionalization or degree of legal formalization of the initiative, and (6) the mechanisms and metrics for ongoing evaluation of the initiative

Faria, Cristiano Ferri Soares de – The open parliament in the age of the internet: can the people now collaborate with legislatures in lawmaking? (Book, 352 pages, 2013)

  • Faria explores the concept of participatory parliaments, and how participatory and deliberative democracy can complement existing systems of representative democracy. Currently the first and only full-length book surveying citizen engagement in lawmaking.
  • As the World Bank’s Tiago Peixoto writes: “This is a text that brings the reader into contact with the main theories and arguments relating to issues of transparency, participation, actors’ strategies, and processes of institutional and technological innovation. […] Cristiano Faria captures the state of the art in electronic democracy experiences in the legislative at the beginning of the 21st century.”
  • Chapters 4 and 5, deep dive into two case studies: the Chilean Senate’s Virtual Senator project, and the Brazilian House of Representatives e-Democracy project.

Johns, Melissa, and Valentina Saltane (World Bank Global Indicators Group) – Citizen Engagement in Rulemaking: Evidence on Regulatory Practices in 185 Countries (Report, 45 pages, 2016)

  • This report “presents a new database of indicators measuring the extent to which rulemaking processes are transparent and participatory across 185 countries. […] [It] presents a nses ew global data set on citizen engagement in rulemaking and provides detailed descriptive statistics for the indicators. The paper then provides preliminary analysis on how the level of citizen engagement correlates with other social and economic outcomes. To support this analysis, we developed a composite citizen engagement in rulemaking score around the publication of proposed regulations, consultation on their content and the use of regulatory impact assessments.”
  • The authors outline the global landscape of regulatory processes and the extent to which citizens are kept privy to regulatory happenings and/or able to participate in them.
  • Findings include that: “30 of the sampled economies regulators voluntarily publish proposed regulations despite having no formal requirement to do so” and that, “In 98 of the 185 countries surveyed for this paper, ministries and regulatory agencies do not conduct impact assessments of proposed regulations.” Also: “High-income countries tend to perform well on the citizen engagement in rulemaking score.”

Noveck, Beth Simone – The Electronic Revolution in Rulemaking (Journal article, 90 pages, 2004)

  • Noveck addresses the need for the design of effective practices, beyond the legal procedure that enables participation, in order to fully institutionalize the right to participate in e-rulemaking processes. At the time of writing, e-rulemaking practices failed to “do democracy,” which requires building a community of practice and taking advantage of enabling technology. The work, which focuses on public participation in informal rulemaking processes, explores “how the use of technology in rulemaking can promote more collaborative, less hierarchical, and more sustained forms of participation — in effect, myriad policy juries — where groups deliberate together.”
  • Noveck looks to reorient on the improvement of participatory practices that exploit new technologies: a design-centered approach as opposed a critique the shortcomings of participation. Technology can be a critical tool in promoting meaningful, deliberative engagement among citizens and government. With this, participation is to be not a procedural right, but a set of technologically-enabled practices enabled by government.

Peña-López, Ismael – decidim.barcelona, Spain. Voice or chatter? Case studies (Report, 54 pages, 2017)

  • Peña-López analyzes the origins and impact of the opensource decidim.barcelona platform, a component of the city’s broader movement towards participatory democracy. The case is divided into “the institutionalization of the ethos of the 15M Spanish Indignados movement, the context building up to the decidim.barcelona initiative,” and then reviews “its design and philosophy […] in greater detail. […] In the final section, the results of the project are analyzed and the shifts of the initiative in meaning, norms and power, both from the government and the citizen end are discussed.”
  • A main finding includes that “decidim.barcelona has increased the amount of information in the hands of the citizens, and gathered more citizens around key issues. There has been an increase in participation, with many citizen created proposals being widely supported, legitimated and accepted to be part of the municipality strategic plan. As pluralism has been enhanced without damaging the existing social capital, we can only think that the increase of participation has led to an improvement of democratic processes, especially in bolstering legitimacy around decision making.”

Simon, Julie, Theo Bass, Victoria Boelman, and Geoff Mulgan (Nesta) – Digital Democracy: The Tools Transforming Political Engagement (Report, 100 pages, 2017)

  • Reviews the origins, implementation, and outcomes of 13 case studies representing the best in digital democracy practices that are consistently reviewed. The report then provides six key themes that underpin a “good digital democracy process.” Particularly instructive are the interviews with actors in each of the different projects, and their accounts of what contributed to their project’s successes or failures. The Nesta team also provides insightful analysis as to what contributed to the relative success or failure of the initiatives.

Suteu, Silvia – Constitutional Conventions in the Digital Era: Lessons from Iceland and Ireland (Journal article, 26 pages, 2015)

  • This piece from the Boston College International & Comparative Law Review “assesses whether the novelty in the means used in modern constitution-making translates further into novelty at a more substantive level, namely, in the quality of the constitution-making process and legitimacy of the end product. Additionally, this Essay analyzes standards of direct democratic engagements, which adequately fit these new developments, with a focus on the cases of Iceland and Ireland.”
  • It provides four motivations for focusing on constitution-making processes:
    • legitimacy: a good process can create a model for future political interactions,
    • the correlation between participatory constitution-making and the increased availability of popular involvement mechanisms,
    • the breadth of participation is a key factor to ensuring constitutional survival, and
    • democratic renewal.
  • Suteu traces the Icelandic and Irish processes of crowdsourcing their constitutions, the former being known as the first crowdsourced constitution, and the latter being known for its civil society-led We the Citizens initiative which spurred a constitutional convention and the adoption of a citizen assembly in the process.

Bernal, Carlos – How Constitutional Crowd-drafting can enhance Legitimacy in Constitution-Making(Paper, 27 pages, 2018)

  • Bernal examines the use of online engagement for facilitating citizen participation in constitutional drafting, a process he dubs “Crowddrafting.” Highlighting examples from places such as Kenya, Iceland, and Egypt, he lays out the details the process including key players, methods, actions, and tools.
  • Bernal poses three stages where citizens can participate in constitutional crowddrafting: foundational, deliberation, and pre-ratification. Citing more examples, he concisely explains how each process works and states their expected outcomes. Although he acknowledges the challenges that it may face, Bernal concludes by proposing that “constitutional crowddrafting is a strategy for strengthening the democratic legitimacy of constitution-making processes by enabling inclusive mechanisms of popular participation of individuals and groups in deliberations, expression of preferences, and decisions related to the content of the constitution.”
  • He suggests that crowddrafting can increase autonomy, transparency, and equality, and can engage groups or individuals that are often left out of deliberative processes. While it may create potential risks, Bernal explains how to mitigate those risks and achieve the full power of enhanced legitimacy from constitutional crowddrafting.

Finnbogadóttir, Vigdís & Gylfason,Thorvaldur – The New Icelandic Constitution: How did it come about? Where is it? (Book, 2016)

  • This book, co-authored by a former President of Iceland (also the world’s first democratically directly elected female president) tells the story the crowdsourced Icelandic constitution as a powerful example of participatory democracy.
  • “In 2010 a nationally elected Constitutional Council met, and four months later a draft constitution was born. On the 20th. of October 2012, The People of Iceland voted to tell their Parliament to ratify it as its new constitution.” Four years later, the book discusses the current state of the Icelandic constitution and explores whether Parliament is respecting the will of the people.

Mitozo, Isabele & Marques, Francisco Paulo Jamil – Context Matters! Looking Beyond Platform Structure to Understand Citizen Deliberation on Brazil’s Portal e‐Democracia (Article, 21 pages, 2019)

  • This article analyzes the Portal e‐Democracia participatory platform, sponsored by the Brazilian Chamber of Deputies. Since 2009, the online initiative has provided different opportunities for legislators to engage with constituents and representatives through various methods such as surveys, forums, and collaborative wiki tools. Hence, the article examines the participatory behavior of Brazilian citizens during four particular forums hosted on Portal e-Democracia.
  • The researchers confirmed their hypothesis (i.e., that debates with diverse characteristics can develop even under the same design structures) and also drew several additional conclusions, suggesting that the issue at stake and sociopolitical context of the issue might be more important to characterizing the debate than the structure is.

Alsina, Victòria and Luis Martí, José – The Birth of the CrowdLaw Movement: Tech-Based Citizen Participation, Legitimacy and the Quality of Lawmaking

  • This paper introduces the idea of CrowdLaw followed by a deep dive into its roots, true meaning, and the inspiration behind its launch.
  • The authors first distinguish CrowdLaw from other forms of political participation, setting the movement apart from others. They then restate and explain the CrowdLaw Manifesto, a set 12 collaboratively-written principles intended to booster the design, implementation and evaluation of new tech-enabled practices of public engagement in law and policymaking. Finally, the authors conclude by emphasizing the importance of certain qualities that are inherent to the concept of CrowdLaw.

Beth Simone Noveck – Crowdlaw: Collective Intelligence and Lawmaking

  • In this essay, Noveck provides an all-encompassing and detailed description of the CrowdLaw concept. After establishing the value proposition for CrowdLaw methods, Noveck explores good practices for incorporating them into each stage of the law and policymaking process
  • Using illustrative examples of successful cases from around the world, Noveck affirms why CrowdLaw should become more widely adopted by highlighting its potential, while simultaneously suggesting how to implement CrowdLaw processes for interested institutions

Crowdsourced Smart Cities


Paper by Robert A Iannucci and Anthony Rowe: “The vision of applying computing and communication technologies to enhance life in our cities is fundamentally appealing. Pervasive sensing and computing can alert us to imminent dangers, particularly with respect to the movement of vehicles and pedestrians in and around crowded streets. Signaling systems can integrate knowledge of city-scale traffic congestion. Self-driving vehicles can borrow from and contribute to a city-scale information collaborative. Achieving this vision will require significant coordination among the creators of sensors, actuators, and application-level software systems. Cities will invest in such smart infrastructure if and only if they are convinced that the value can be realized. Investment by technology providers in creation of the infrastructure depends to a large degree on their belief in a broad and ready market. To accelerate innovation, this stalemate must be broken. Borrowing a page from the evolution of the internet, we put forward the notion that an initially minimalist networking infrastructure that is well suited to smart city concepts can break this cycle and empower co-development of both clever city-sensing devices and valuable city-scale applications, with players large and small being empowered in the process. We call this the crowdsourced smart city concept. We illustrate the concept via an examination of our ongoing project to crowdsource real-time traffic data, arguing that this can rapidly generalize to many more smart city applications. This exploration motivates study of a number of smart city challenges, crowdsourced or otherwise, leading to a paradigm shift we call edgeless computing….(More)”.

External validity and policy adaptation. From impact evaluation to policy design


Paper by Martin J. Williams: “With the growing number of rigorous impact evaluations worldwide, the question of how best to apply this evidence to policymaking processes has arguably become the main challenge for evidence-based policymaking. How can policymakers predict whether a policy will have the same impact in their context as it did elsewhere, and how should this influence the design and implementation of policy? This paper introduces a simple and flexible framework to address these questions of external validity and policy adaptation. I show that failures of external validity arise from an interaction between a policy’s theory of change and a dimension of the context in which it is being implemented, and develop a method of “mechanism mapping” that maps a policy’s theory of change against salient contextual assumptions to identify external validity problems and suggest appropriate policy adaptations. In deciding whether and how to adapt a policy in a new context, I show there is a fundamental informational trade-o↵ between the strength and relevance of evidence on the policy from other contexts and the policymaker’s knowledge of the local context. This trade-o↵ can guide policymakers’ judgments about whether policies should be copied exactly from elsewhere, adapted, or invented anew….(More)”

Smart city initiatives in Africa


Eyerusalem Siba and Mariama Sow at Brookings: “…African countries are presently in the early stages of their urbanization process. Though Africa was the least urbanized region in the world in 2015—only 40 percent of sub-Saharan Africa’s population lived in cities—it is now the second-fastest urbanizing region in the world (behind Asia). Population experts predict that by 2020, Africa will be on top. Given this rapid growth, now is the time for African policymakers to incorporate smart cities into their urbanization strategies….

Rwanda is one of the pioneers of smart city engineering in Africa. Modernizing Kigali is part of a wider effort by the Rwanda government to increase and simplify access to public services. The Irembo platform launched by the government, seeks to create e-government services to allow citizens to complete public processes online, such as registering for driving exams and requesting birth certificates.

In addition, the country is active in involving the private sector in its goal towards creating smart cities. In mid-May, the Rwandan government launched a partnership with Nokia and SRG in order to deploy smart city technology to “improve the lifestyle and social sustainability of [Rwandan] citizens.” The project involves investment in network connectivity and sensor deployment to improve public safety, waste management, utility management, and health care, among other functions.

Rwanda’s smart city rollout has not been perfect, though, proving that smart city development can hit some snags: For example, in 2016, the city started rolling out buses with free Wi-Fi and cashless payment service, but the buses have had connectivity issues related to the Korea-built technology’s inability to adapt to local conditions.

In addition, there has been criticism around the lack of inclusivity of certain smart cities projects. Kigali’s Smart Neighborhood project, Vision City, creates a tech-enabled neighborhood with solar powered street lamps and free Wi-Fi in the town square. Critics, though, state that the project ignored the socioeconomic realities of a city where 80 percent of its population lives in slums with monthly earnings below $240 (Vision City Homes cost $160,000). (Rwandan planners have responded stating that affordable housing will be built in the later phases of the project.)

POLICY RECOMMENDATIONS

As seen in the case of Rwanda, smart cities—while creating opportunities for innovation and better livelihoods—face challenges during and after their development. City planners and policymakers must keep the big picture in mind when promoting smart cities, emphasizing well-implemented infrastructure and citizen needs. Technology for technology’s sake will not create solutions to some of Africa’s cities biggest challenges, including high-cost, low-quality, and inaccessible services. Indeed, in a 2015 issue paper, UN-Habitat urges city planners to avoid viewing smart cities as the final product. In particular, UN-Habitat calls for smart cities to minimize transport needs, reduce service delivery costs, and maximize land use. These moves, among others, will ensure that the city reduces congestion, creates spaces dedicated to recreational uses, enhances service delivery, and, thus, improves its citizen’s quality of life…(More)”.