OpenFDA: an innovative platform providing access to a wealth of FDA’s publicly available data


Paper by Taha A Kass-Hout et al in JAMIA: “The objective of openFDA is to facilitate access and use of big important Food and Drug Administration public datasets by developers, researchers, and the public through harmonization of data across disparate FDA datasets provided via application programming interfaces (APIs).

Materials and Methods: Using cutting-edge technologies deployed on FDA’s new public cloud computing infrastructure, openFDA provides open data for easier, faster (over 300 requests per second per process), and better access to FDA datasets; open source code and documentation shared on GitHub for open community contributions of examples, apps and ideas; and infrastructure that can be adopted for other public health big data challenges.

Results:Since its launch on June 2, 2014, openFDA has developed four APIs for drug and device adverse events, recall information for all FDA-regulated products, and drug labeling. There have been more than 20 million API calls (more than half from outside the United States), 6000 registered users, 20,000 connected Internet Protocol addresses, and dozens of new software (mobile or web) apps developed. A case study demonstrates a use of openFDA data to understand an apparent association of a drug with an adverse event. Conclusion With easier and faster access to these datasets, consumers worldwide can learn more about FDA-regulated products

Conclusion: With easier and faster access to these datasets, consumers worldwide can learn more about FDA-regulated products…(More)”

Controlling the crowd? Government and citizen interaction on emergency-response platforms


 at the Policy and Internet Blog: “My interest in the role of crowdsourcing tools and practices in emergency situations was triggered by my personal experience. In 2010 I was one of the co-founders of the Russian “Help Map” project, which facilitated volunteer-based response to wildfires in central Russia. When I was working on this project, I realized that a crowdsourcing platform can bring the participation of the citizen to a new level and transform sporadic initiatives by single citizens and groups into large-scale, relatively well coordinated operations. What was also important was that both the needs and the forms of participation required in order to address these needs be defined by the users themselves.

To some extent the citizen-based response filled the gap left by the lack of a sufficient response from the traditional institutions.[1] This suggests that the role of ICTs in disaster response should be examined within the political context of the power relationship between members of the public who use digital tools and the traditional institutions. My experience in 2010 was the first time I was able to see that, while we would expect that in a case of natural disaster both the authorities and the citizens would be mostly concerned about the emergency, the actual situation might be different.

Apparently the emergence of independent, citizen-based collective action in response to a disaster was considered as some type of threat by the institutional actors. First, it was a threat to the image of these institutions, which didn’t want citizens to be portrayed as the leading responding actors. Second, any type of citizen-based collective action, even if not purely political, may be an issue of concern in authoritarian countries in particular. Accordingly, one can argue that, while citizens are struggling against a disaster, in some cases the traditional institutions may make substantial efforts to restrain and contain the action of citizens. In this light, the role of information technologies can include not only enhancing citizen engagement and increasing the efficiency of the response, but also controlling the digital crowd of potential volunteers.

The purpose of this paper was to conceptualize the tension between the role of ICTs in the engagement of the crowd and its resources, and the role of ICTs in controlling the resources of the crowd. The research suggests a theoretical and methodological framework that allows us to explore this tension. The paper focuses on an analysis of specific platforms and suggests empirical data about the structure of the platforms, and interviews with developers and administrators of the platforms. This data is used in order to identify how tools of engagement are transformed into tools of control, and what major differences there are between platforms that seek to achieve these two goals. That said, obviously any platform can have properties of control and properties of engagement at the same time; however the proportion of these two types of elements can differ significantly.

One of the core issues for my research is how traditional actors respond to fast, bottom-up innovation by citizens.[2]. On the one hand, the authorities try to restrict the empowerment of citizens by the new tools. On the other hand, the institutional actors also seek to innovate and develop new tools that can restore the balance of power that has been challenged by citizen-based innovation. The tension between using digital tools for the engagement of the crowd and for control of the crowd can be considered as one of the aspects of this dynamic.

That doesn’t mean that all state-backed platforms are created solely for the purpose of control. One can argue, however, that the development of digital tools that offer a mechanism of command and control over the resources of the crowd is prevalent among the projects that are supported by the authorities. This can also be approached as a means of using information technologies in order to include the digital crowd within the “vertical of power”, which is a top-down strategy of governance. That is why this paper seeks to conceptualize this phenomenon as “vertical crowdsourcing”.

The question of whether using a digital tool as a mechanism of control is intentional is to some extent secondary. What is important is that the analysis of platform structures relying on activity theory identifies a number of properties that allow us to argue that these tools are primarily tools of control. The conceptual framework introduced in the paper is used in order to follow the transformation of tools for the engagement of the crowd into tools of control over the crowd. That said, some of the interviews with the developers and administrators of the platforms may suggest the intentional nature of the development of tools of control, while crowd engagement is secondary….Read the full article: Asmolov, G. (2015) Vertical Crowdsourcing in Russia: Balancing Governance of Crowds and State–Citizen Partnership in Emergency Situations.”

 

Big Data in the Policy Cycle: Policy Decision Making in the Digital Era


Paper by Johann Höchtl et al in the Journal of Organizational Computing and Electronic Commerce: “Although of high relevance to political science, the interaction between technological change and political change in the era of Big Data remains somewhat of a neglected topic. Most studies focus on the concept of e-government and e-governance, and on how already existing government activities performed through the bureaucratic body of public administration could be improved by technology. This paper attempts to build a bridge between the field of e-governance and theories of public administration that goes beyond the service delivery approach that dominates a large part of e-government research. Using the policy cycle as a generic model for policy processes and policy development, a new look on how policy decision making could be conducted on the basis of ICT and Big Data is presented in this paper….(More)”

When to Punish, When to Persuade and When to Reward: Strengthening Responsive Regulation with the Regulatory Diamond


Paper by Jonathan Kolieb: “Originally published over two decades ago, ‘responsive regulation’ and its associated regulatory pyramid have become touchstones in the contemporary study and practice of regulation. Influential ideas and theories about regulation and governance have been developed in the intervening years, yet responsive regulation’s simple pyramidal model continues to resonate with policy-makers and scholars alike. This article seeks to advance the vision and utility of responsive regulation, by responding to several key drawbacks of the original design and by offering an update to the pyramidal model of regulation that lies at the centre of the theory. It argues for a ‘regulatory diamond’ as a strengthened, renewed model for responsive regulation. Rooted within the responsive regulation literature, the regulatory diamond integrates into the one schema both ‘compliance regulation’ and ‘aspirational regulation’, thereby offering a more cohesive representation of the broad conception of regulation that underpins responsive regulation theory, and the limited but vital role of law within it….(More)”

Social media and citizen engagement: A meta-analytic review


Paper by Marko M. Skoric et al: “This meta-analytic study reviews empirical research published from 2007 to 2013 with an aim of providing robust conclusions about the relationship between social media use and citizen engagement. It includes 22 studies that used self-reported measures of social media use and participation, with a total of 116 relationships/effects. The results suggest that social media use generally has a positive relationship with engagement and its three sub-categories, that is, social capital, civic engagement, and political participation. More specifically, we find small-to-medium size positive relationships between expressive, informational, and relational uses of social media and the above indicators of citizen engagement. For identity- and entertainment-oriented uses of social media, our analyses find little evidence supporting their relationship with citizen engagement….(More)”

New frontiers in social innovation research


Geoff Mulgan: “Nesta has published a new book with Palgrave which contains an introduction by me and many important chapters from leading academics around the world. I hope that many people will read it, and think about it, because it challenges, in a highly constructive way, many of the rather tired assumptions of the London media/political elite of both left and right.

The essay is by Roberto Mangabeira Unger, perhaps the world’s most creative and important contemporary intellectual. He is Professor of Law at Harvard (where he taught Obama); a philosopher and political theorist; author of one of the most interesting recent books on religion; co-author of an equally ground-breaking recent book on theoretical physics; and serves as strategy minister in the Brazilian government.

His argument is that a radically different way of thinking about politics, government and social change is emerging, which has either not been noticed by many political leaders, or misinterpreted. The essence of the argument is that practice is moving faster than theory; that systematic experimentation is a faster way to solve problems than clever authorship of pamphlets, white papers and plans; and that societies have the potential to be far more active agents of their own future than we assume.

The argument has implications for many fields. One is think-tanks. Twenty years ago I set up a think-tank, Demos. At that time the dominant model for policy making was to bring together some clever people in a capital city to write pamphlets, white papers and then laws. In the 1950s to 1970s a primary role was played by professors in universities, or royal commissions. Then it shifted to think-tanks. Sometimes teams within governments played a similar role – and I oversaw several of these, including the Strategy Unit in government. All saw policy as an essentially paper-based process, involving a linear transmission from abstract theories and analyses to practical implementation.

There’s still an important role to be played by think-tanks. But an opposite approach has now become common, and is promoted by Unger. In this approach, practice precedes theory. Experiment in the real world drives the development of new ideas – in business, civil society, and on the edges of the public sector. Learning by doing complements, and often leads analysis. The role of the academics and think-tanks shifts from inventing ideas to making sense of what’s emerging, and generalising it. Policies don’t try to specify every detail but rather set out broad directions and then enable a process of experiment and discovery.

As Unger shows, this approach has profound philosophical roots (reaching back to the 19th century pragmatists and beyond), and profound political implications (it’s almost opposite to the classic Marxist view, later adopted by the neoliberal right, in which intellectuals define solutions in theory which are then translated into practice). It also has profound implications for civil society – which he argues should adopt a maximalist rather than a minimalist view of social innovation.

The Unger approach doesn’t work for everything – for example, constitutional reform. But it is a superior method for improving most of the fields where governments have power – from welfare and health, to education and economic policy, and it has worked well for Nesta – evolving new models of healthcare, working with dozens of governments to redesign business policy, testing out new approaches to education.

The several hundred public sector labs and innovation teams around the world – from Chile to China, south Africa to Denmark – share this ethos too, as do many political leaders. Michael Bloomberg has been an exemplar, confident enough to innovate and experiment constantly in his time as New York Mayor. Won Soon Park in Korea is another…..

Unger’s chapter should be required reading for anyone aspiring to play a role in 21st century politics. You don’t have to agree with what he says. But you do need to work out where you disagree and why….(New Frontiers in Social Innovation Research)

Crowd Sourced Legislation and Politics: The Legitimacy of Constitutional Deliberation in Romania


Paper by Gherghina, Sergiu and Miscoiu, Sergiu: “Constitutional reform is a tedious process that requires long periods of time, a relatively broad consensus among the political actors, and often needs popular approval. In spite of these, Romania changed its constitution once (2003) and witnessed several unsuccessful revisions. The most recent attempt, in 2013, has introduced the deliberative dimension in the form of a constitutional forum. This article investigates the legitimacy of this deliberative practice using a tri-dimensional approach: input, throughput, and output legitimacy. Our qualitative study relying on direct observation and secondary data analysis concludes that while input and throughput legitimacy were achieved to great extent, the output legitimacy was low….(More)”

Big Data as Governmentality – Digital Traces, Algorithms, and the Reconfiguration of Data in International Development


Paper by Flyverbom, Mikkel and Madsen, Anders Klinkby and Rasche, Andreas: “This paper conceptualizes how large-scale data and algorithms condition and reshape knowledge production when addressing international development challenges. The concept of governmentality and four dimensions of an analytics of government are proposed as a theoretical framework to examine how big data is constituted as an aspiration to improve the data and knowledge underpinning development efforts. Based on this framework, we argue that big data’s impact on how relevant problems are governed is enabled by (1) new techniques of visualizing development issues, (2) linking aspects of international development agendas to algorithms that synthesize large-scale data, (3) novel ways of rationalizing knowledge claims that underlie development efforts, and (4) shifts in professional and organizational identities of those concerned with producing and processing data for development. Our discussion shows that big data problematizes selected aspects of traditional ways to collect and analyze data for development (e.g. via household surveys). We also demonstrate that using big data analyses to address development challenges raises a number of questions that can deteriorate its impact….(More)

Open Data, Privacy, and Fair Information Principles: Towards a Balancing Framework


Paper by Zuiderveen Borgesius, Frederik J. and van Eechoud, Mireille and Gray, Jonathan: “Open data are held to contribute to a wide variety of social and political goals, including strengthening transparency, public participation and democratic accountability, promoting economic growth and innovation, and enabling greater public sector efficiency and cost savings. However, releasing government data that contain personal information may threaten privacy and related rights and interests. In this paper we ask how these privacy interests can be respected, without unduly hampering benefits from disclosing public sector information. We propose a balancing framework to help public authorities address this question in different contexts. The framework takes into account different levels of privacy risks for different types of data. It also separates decisions about access and re-use, and highlights a range of different disclosure routes. A circumstance catalogue lists factors that might be considered when assessing whether, under which conditions, and how a dataset can be released. While open data remains an important route for the publication of government information, we conclude that it is not the only route, and there must be clear and robust public interest arguments in order to justify the disclosure of personal information as open data….(More)

How to build customer-focused government


GCN: “What: A report on improving government responsiveness, “A Customer-Centric Upgrade for California Government,”   from the state’s Little Hoover Commission, an independent state agency charged with recommending ways to improve the efficiency and effectiveness of state programs…..The Commission believes state agencies can improve the public’s trust and confidence in government by that focusing on the customer. Delivering fast and convenient services when residents apply for benefits, pay utility bills, register their vehicles and view taxes and all from one personalized log-in account, could be a step towards becoming more customer focused.

Among the Commission’s recommendations:

  • Create a digital services team to recruit top technologists, engineers and designers into public service for the state.
  • Research customer experiences for continuous improvement and use the data to refine how agencies deliver services
  • Build multiple service pathways, including mail, email, telephone, fax, in person, online or on a mobile device.
  • Move beyond mobile apps with the goal of offering the most options for Californians to conveniently access government services whatever the platform they choose to use (including in-person and on paper).
  • Unlock the promise of government data to improve transparency and inform decision making.
  • Leverage data resources by ensuring information is available in formats that can be leveraged by others to get information to Californians where they already go to seek it.
  • Connect the state’s technology sector with state government leaders and welcome innovators to help address some of the state’s most pressing challenges.

Takeaway: The Commission believes engaging with the public in a way that makes sense in the 21st century will improve each Californian’s interactions with government, which will in turn improve residents’ trust in the state and the efficiency of government processes. Read the full report here.”