Open Social Innovation: Why and How Seekers Use Crowdsourcing for Societal Benefits

Curated on Posted on by Stefaan Verhulst

Paper by Krithika Randhawa, Ralf Wilden Macquarie and Joel West: “Despite the increased research attention on crowdsourcing, we know little about why and how seeker organizations use this open innovation mechanism. Furthermore, previous studies have focused on profit-seeking firms, despite the use of open innovation practices by public sector organizations to achieve societal benefits. In this study, we investigate the organizational and project level choices of government (seekers) that crowdsource from citizens (solvers) to drive open social innovation, and thus develop new ways to address societal problems, a process referred to as “citizensourcing”.

Using a dataset of 18 local government seekers that use the same intermediary to conduct more than 2,000 crowdsourcing projects, we develop a model of seeker crowdsourcing implementation that links a previously-unstudied variance in seeker intent and engagement strategies, at the organizational level, to differences in project team motivation and capabilities, in turn leading to varying online engagement behaviors and ultimately project outcomes. Comparing and contrasting governmental with the more familiar corporate context, we further find that the non-pecuniary orientation of both seekers and solvers means that the motives of government crowdsourcing differ fundamentally from corporate crowdsourcing, but that the process more closely resembles a corporate-sponsored community rather than government-sponsored contests. More broadly, we offer insights on how seeker organizational factors and choices shape project-level implementation and success of crowdsourcing efforts, as well as suggest implications for open innovation activities of other smaller, geographicallybound organizations….(More)”.

A survey of incentive engineering for crowdsourcing

Curated on Posted on by Stefaan Verhulst

Conor Muldoon, Michael J. O’Grady and Gregory M. P. O’Hare in the Knowledge Engineering Review: “With the growth of the Internet, crowdsourcing has become a popular way to perform intelligence tasks that hitherto would be either performed internally within an organization or not undertaken due to prohibitive costs and the lack of an appropriate communications infrastructure.

In crowdsourcing systems, whereby multiple agents are not under the direct control of a system designer, it cannot be assumed that agents will act in a manner that is consistent with the objectives of the system designer or principal agent. In situations whereby agents’ goals are to maximize their return in crowdsourcing systems that offer financial or other rewards, strategies will be adopted by agents to game the system if appropriate mitigating measures are not put in place.

The motivational and incentivization research space is quite large; it incorporates diverse techniques from a variety of different disciplines including behavioural economics, incentive theory, and game theory. This paper specifically focusses on game theoretic approaches to the problem in the crowdsourcing domain and places it in the context of the wider research landscape. It provides a survey of incentive engineering techniques that enable the creation of apt incentive structures in a range of different scenarios….(More)”.

Literature review on collective intelligence: a crowd science perspective

Curated on Posted on by Stefaan Verhulst

Chao Yu in the International Journal of Crowd Science: “A group can be of more power and better wisdom than the sum of the individuals. Foreign scholars have noticed that for a long time and called it collective intelligence. It has emerged from the communication, collaboration, competition and brain storming, etc. Collective intelligence appears in many fields such as public decisions, voting activities, social networks and crowdsourcing.

Crowd science mainly focuses on the basic principles and laws of the intelligent activities of groups under the new interconnection model. It explores how to give full play to the intelligence agents and groups, dig their potential to solve the problems that are difficult for a single agent.

In this paper, we present a literature review on collective intelligence in a crowd science perspective. We focus on researchers’ related work, especially that under which circumstance can group show their wisdom, how to measure it, how to optimize it and its modern or future applications in the digital world. That is exactly what the crowd science pays close attention to….(More)”.

Use of data & technology for promoting waste sector accountability in Nepal

Curated on Posted on by Stefaan Verhulst

Saroj Bista at YoungInnovations: “All the Nepalese people are saddened to see waste abandoned in the Capital, Kathmandu. Among them, many are concerned to find solutions to such a problem, including Kathmandu City. A 2015 report stated that Kathmandu Metropolitan City (KMC) alone receives 525 tonnes of waste in a day while it manages to collect 516 tonnes out if it, meaning that 8 tonnes of waste are left/abandoned….

Despite many stakeholders including the government sector, non-governmental organizations, private sectors have been working to address the problem associated with solid waste mapping in urban sector, the problem continued to exist.

YoungInnovations and Clean Up Nepal came together to discuss if we could tackle this problem. We discussed if keeping track of everybody’s efforts as well as noticing every piece of waste in the city raises accountability of stakeholders adds a value. YoungInnovations has over a decade of experience in developing data and evidence-based tech solutions to problem. Clean Up Nepal is a civil society organization working to provide an enabling environment to improve solid waste management and water, sanitation and hygiene in Nepal by working closely with local communities and relevant stakeholders. In this, both the organizations agreed to work mixing the expertise of each other to offer the government with an technology that avails stakeholders with proper data related to solid waste and its management.

Also, the preliminary idea was tested with some ongoing initiatives of such kind (Waste Atlas, Letsdoitworld etc) while consultations were held with some of the organizations like The GovLab, ICIMOD learn from their expertise on open data as well as environmental aspects. A remarkable example of smart waste management being carried out in Ulaanbaatar, Capital of Mongolia did motivate us to test the idea in Nepal….

Nepal Waste Map Web App

Nepal Waste Map web is a composite of several features primarily focused at the following:

  1. Display of key stats and information about solid waste
  2. Admin panel to interact with the data for taking possible actions (update, edit and delete)…

Nepal Waste Map Mobile

A Mobile App primarily reflects Nepal Waste Map in the mobile phones. Most of the features resemble with the Nepal Waste Map Web App.

However, some functionalities in the app are key in terms of data aspects:

Crowdsourcing Functionality

Any public (users) who use the app can report issues related to illegal waste dumping and waste esp. Plastic burning. Example: if I saw somebody burning plastic wastes, I can use the app for reporting such an incident along with the photo as evidence as well as coordinates. The admin of the web app can view the report in a real time and take action (not limited to defined as acknowledge and marking resolved)…(More)”.

From Crowdsourcing to Extreme Citizen Science: Participatory Research for Environmental Health

Curated on Posted on by Stefaan Verhulst

P.B. English, M.J. Richardson, and C. Garzón-Galvis in the Annual Review of Public Health: “Environmental health issues are becoming more challenging, and addressing them requires new approaches to research design and decision-making processes. Participatory research approaches, in which researchers and communities are involved in all aspects of a research study, can improve study outcomes and foster greater data accessibility and utility as well as increase public transparency. Here we review varied concepts of participatory research, describe how it complements and overlaps with community engagement and environmental justice, examine its intersection with emerging environmental sensor technologies, and discuss the strengths and limitations of participatory research. Although participatory research includes methodological challenges, such as biases in data collection and data quality, it has been found to increase the relevance of research questions, result in better knowledge production, and impact health policies. Improved research partnerships among government agencies, academia, and communities can increase scientific rigor, build community capacity, and produce sustainable outcomes….(More)”

Ethical Concerns of and Risk Mitigation Strategies for Crowdsourcing Contests and Innovation Challenges: Scoping Review

Curated on Posted on by Stefaan Verhulst

Joseph D Tucker at the Journal of  Medical Internet Research: “Crowdsourcing contests (also called innovation challenges, innovation contests, and inducement prize contests) can be used to solicit multisectoral feedback on health programs and design public health campaigns. They consist of organizing a steering committee, soliciting contributions, engaging the community, judging contributions, recognizing a subset of contributors, and sharing with the community.

Objective: This scoping review describes crowdsourcing contests by stage, examines ethical problems at each stage, and proposes potential ways of mitigating risk.

Methods: Our analysis was anchored in the specific example of a crowdsourcing contest that our team organized to solicit videos promoting condom use in China. The purpose of this contest was to create compelling 1-min videos to promote condom use. We used a scoping review to examine the existing ethical literature on crowdsourcing to help identify and frame ethical concerns at each stage.

Results: Crowdsourcing has a group of individuals solve a problem and then share the solution with the public. Crowdsourcing contests provide an opportunity for community engagement at each stage: organizing, soliciting, promoting, judging, recognizing, and sharing. Crowdsourcing poses several ethical concerns: organizing—potential for excluding community voices; soliciting—potential for overly narrow participation; promoting—potential for divulging confidential information; judging—potential for biased evaluation; recognizing—potential for insufficient recognition of the finalist; and sharing—potential for the solution to not be implemented or widely disseminated.

Conclusions: Crowdsourcing contests can be effective and engaging public health tools but also introduce potential ethical problems. We present methods for the responsible conduct of crowdsourcing contests… (More)”.

How tech used to track the flu could change the game for public health response

Curated on Posted on by Stefaan Verhulst

Cathie Anderson in the Sacramento Bee: “Tech entrepreneurs and academic researchers are tracking the spread of flu in real-time, collecting data from social media and internet-connected devices that show startling accuracy when compared against surveillance data that public health officials don’t report until a week or two later….

Smart devices and mobile apps have the potential to reshape public health alerts and responses,…, for instance, the staff of smart thermometer maker Kinsa were receiving temperature readings that augured the surge of flu patients in emergency rooms there.

Kinsa thermometers are part of the movement toward the Internet of Things – devices that automatically transmit information to a database. No personal information is shared, unless users decide to input information such as age and gender. Using data from more than 1 million devices in U.S. homes, the staff is able to track fever as it hits and use an algorithm to estimate impact for a broader population….

Computational researcher Aaron Miller worked with an epidemiological team at the University of Iowa to assess the feasibility of using Kinsa data to forecast the spread of flu. He said the team first built a model using surveillance data from the CDC and used it to forecast the spread of influenza. Then the team created a model where they integrated the data from Kinsa along with that from the CDC.

“We got predictions that were … 10 to 50 percent better at predicting the spread of flu than when we used CDC data alone,” Miller said. “Potentially, in the future, if you had granular information from the devices and you had enough information, you could imagine doing analysis on a really local level to inform things like school closings.”

While Kinsa uses readings taken in homes, academic researchers and companies such as sickweather.com are using crowdsourcing from social media networks to provide information on the spread of flu. Siddharth Shah, a transformational health industry analyst at Frost & Sullivan, pointed to an award-winning international study led by researchers at Northeastern University that tracked flu through Twitter posts and other key parameters of flu.

When compared with official influenza surveillance systems, the researchers said, the model accurately forecast the evolution of influenza up to six weeks in advance, much earlier than prior models. Such advance warnings would give health agencies significantly more time to expand upon medical resources or to alert the public to measures they can take to prevent transmission of the disease….

For now, Shah said, technology will probably only augment or complement traditional public data streams. However, he added, innovations already are changing how diseases are tracked. Chronic disease management, for instance, is going digital with devices such as Omada health that helps people with Type 2 diabetes better manage health challenges and Noom, a mobile app that helps people stop dieting and instead work toward true lifestyle change….(More).

Informed Diet Selection: Increasing Food Literacy through Crowdsourcing

Curated on Posted on by Stefaan Verhulst

Paper by Niels van Berkel et al: “The obesity epidemic is one of the greatest threats to health and wellbeing throughout much of the world. Despite information on healthy lifestyles and eating habits being more accessible than ever before, the situation seems to be growing worse  And for a person who wants to lose weight there are practically unlimited options and temptations to choose from. Food, or dieting, is a booming business, and thousands of companies and vendors want their cut by pitching their solutions, particularly online (Google) where people first turn to find weight loss information. In our work, we have set to harness the wisdom of crowds in making sense of available diets, and to offer a direct way for users to increase their food literacy during diet selection.  The Diet Explorer is a crowd-powered online knowledge base that contains an arbitrary number of weight loss diets that are all assessed in terms of an arbitrary set of criteria…(More)”.

Power of the People: A Technical, Ethical and Experimental Examination of the Use of Crowdsourcing to Support International Nuclear Safeguards Verification

Curated on Posted on by Stefaan Verhulst

A Sandia National Laboratories Report by Zoe N. Gastelum, Meili C. Swanson, Kari Sentz and Christina Rinaudo : “Recent advances in information technology have led to an expansion of crowdsourcing activities that utilize the “power of the people” harnessed via online games, communities of interest, and other platforms to collect, analyze, verify, and provide technological solutions for challenges from a multitude of domains. To related this surge in popularity, the research team developed a taxonomy of crowdsourcing activities as they relate to international nuclear safeguards, evaluated the potential legal and ethical issues surrounding the use of crowdsourcing to support safeguards, and proposed experimental designs to test the capabilities and prospect for the use of crowdsourcing to support nuclear safeguards verification….(More)”.

Can Crowdsourcing and Collaboration Improve the Future of Human Health?

Curated on Posted on by Stefaan Verhulst

Ben Wiegand at Scientific American: “The process of medical research has been likened to searching for a needle in a haystack. With the continued acceleration of novel science and health care technologies in areas like artificial intelligence, digital therapeutics and the human microbiome we have tremendous opportunity to search the haystack in new and exciting ways. Applying these high-tech advances to today’s most pressing health issues increases our ability to address the root cause of disease, intervene earlier and change the trajectory of human health.

Global crowdsourcing forums, like the Johnson & Johnson Innovation QuickFire Challenges, can be incredibly valuable tools for searching the “haystack.” An initiative of JLABS—the no-strings-attached incubators of Johnson & Johnson Innovation—these contests spur scientific diversity through crowdsourcing, inspiring and attracting fresh thinking. They seek to stimulate the global innovation ecosystem through funding, mentorship and access to resources that can kick-start breakthrough ideas.

Our most recent challenge, the Next-Gen Baby Box QuickFire Challenge, focused on updating the 80-year-old “Finnish baby box,” a free, government-issued maternity supply kit for new parents containing such essentials as baby clothing, bath and sleep supplies packaged in a sleep-safe cardboard box. Since it first launched, the baby box has, together with increased use of maternal healthcare services early in pregnancy, helped to significantly reduce the Finnish infant mortality rate from 65 in every 1,000 live births in the 1930s to 2.5 per 1,000 today—one of the lowest rates in the world.

Partnering with Finnish innovation and government groups, we set out to see if updating this popular early parenting tool with the power of personalized health technology might one day impact Finland’s unparalleled high rate of type 1 diabetes. We issued the call globally to help create “the Baby Box of the future” as part of the Janssen and Johnson & Johnson Innovation vision to create a world without disease by accelerating science and delivering novel solutions to prevent, intercept and cure disease. The contest brought together entrepreneurs, researchers and innovators to focus on ideas with the potential to promote child health, detect childhood disease earlier and facilitate healthy parenting.

Incentive challenges like this award participants who have most effectively met a predefined objective or task. It’s a concept that emerged well before our time—as far back as the 18th century—from Napoleon’s Food Preservation Prize, meant to find a way to keep troops fed during battle, to the Longitude Prize for improved marine navigation.

Research shows that prize-based challenges that attract talent across a wide range of disciplines can generate greater risk-taking and yield more dramatic solutions….(More)”.