DeveloperForce: “Can Government embody innovation and deliver ongoing increased levels of service? Salesforce.com’s Vivek Kundra and companies like BasicGov, Cloud Safety Net & LaunchPad believe so.
Entrepreneurs work tirelessly to help private sector companies streamline all aspects of their business from operations to customer engagement. Their goal and motto is to challenge the status quo and maximize customer satisfaction. Until recently, that mantra wasn’t exactly echoing through the hallways of most government agencies….
Public Sector transformation is being driven by increased data transparency and the formation of government-segmented ecosystems. In a January WSJ, CIO Journal article titled Vivek Kundra: Release Data, Even If It’s Imperfect, Vivek explains this concept and its role in creating efficiencies within government. Vivek says, “the release of government data is helping the private sector create a new wave of innovative apps, like applications that will help patients choose better hospitals. Those apps are built atop anonymized Medicare information.”
Some areas of government are even going so far as to create shared services. When you look at how governments are structured many processes are repeated, and in the past solutions were created or purchased for each unique instance. Various agencies have even gone so far as to create apps themselves and share these solutions without the benefit of leveraging best practices or creating scalable frameworks. Without subject-matter expertise government is falling behind in the business of building and maintaining world class applications….
ISV’s can leverage their private sector expertise and apply that to any number of functions and achieve dramatic results. Many of those partners are focused specifically on leveraging the Salesforce.com Platform.
One great example of an ISV leading that charge is BasicGov. BasicGov’s mission is to help state and local governments provide better services to its citizens. They accomplish this by offering a suite of modules that streamlines and automates processes in community development to achieve smart growth and sustainability goals. My personal favorite is the Citizen Portal where one can “view status of applications, complaints, communications online”….
AppExchange for Government is an online storefront offering apps specifically geared for federal, state & local governments.”
6 Things You May Not Know About Open Data
GovTech: “On Friday, May 3, Palo Alto, Calif., CIO Jonathan Reichental …said that when it comes to making data more open, “The invisible becomes visible,” and he outlined six major points that identify and define what open data really is:
1. It’s the liberation of peoples’ data
The public sector collects data that pertains to government, such as employee salaries, trees or street information, and government entities are therefore responsible for liberating that data so the constituent can view it in an accessible format. Though this practice has become more commonplace in recent years, Reichental said government should have been doing this all along.
2. Data has to be consumable by a machine
Piecing data together from a spreadsheet to a website or containing it in a PDF isn’t the easiest way to retrieve data. To make data more open, in needs to be in a readable format so users don’t have to go through additional trouble of finding or reading it.
3. Data has a derivative value
When data is made available to the public, people like app developers, arichitects or others are able to analyze the data. In some cases, data can be used in city planning to understand what’s happening at the city scale.
4. It eliminates the middleman
For many states, public records laws require them to provide data when a public records request is made. But oftentimes, complying with such request regulations involves long and cumbersome processes. Lawyers and other government officials must process paperwork, and it can take weeks to complete a request. By having data readily available, these processes can be eliminated, thus also eliminating the middleman responsible for processing the requests. Direct access to the data saves time and resources.
5. Data creates deeper accountability
Since government is expected to provide accessible data, it is therefore being watched, making it more accountable for its actions — everything from emails, salaries and city council minutes can be viewed by the public.
6. Open Data builds trust
When the community can see what’s going on in its government through the access of data, Reichtental said individuals begin to build more trust in their government and feel less like the government is hiding information.”
Linking open data to augmented intelligence and the economy
Open Data Institute and Professor Nigel Shadbolt (@Nigel_Shadbolt) interviewed by by Alex Howard (@digiphile): “…there are some clear learnings. One that I’ve been banging on about recently has been that yes, it really does matter to turn the dial so that governments have a presumption to publish non-personal public data. If you would publish it anyway, under a Freedom of Information request or whatever your local legislative equivalent is, why aren’t you publishing it anyway as open data? That, as a behavioral change. is a big one for many administrations where either the existing workflow or culture is, “Okay, we collect it. We sit on it. We do some analysis on it, and we might give it away piecemeal if people ask for it.” We should construct publication process from the outset to presume to publish openly. That’s still something that we are two or three years away from, working hard with the public sector to work out how to do and how to do properly.
We’ve also learned that in many jurisdictions, the amount of [open data] expertise within administrations and within departments is slight. There just isn’t really the skillset, in many cases. for people to know what it is to publish using technology platforms. So there’s a capability-building piece, too.
One of the most important things is it’s not enough to just put lots and lots of datasets out there. It would be great if the “presumption to publish” meant they were all out there anyway — but when you haven’t got any datasets out there and you’re thinking about where to start, the tough question is to say, “How can I publish data that matters to people?”
The data that matters is revealed in the fact that if we look at the download stats on these various UK, US and other [open data] sites. There’s a very, very distinctive parallel curve. Some datasets are very, very heavily utilized. You suspect they have high utility to many, many people. Many of the others, if they can be found at all, aren’t being used particularly much. That’s not to say that, under that long tail, there isn’t large amounts of use. A particularly arcane open dataset may have exquisite use to a small number of people.
The real truth is that it’s easy to republish your national statistics. It’s much harder to do a serious job on publishing your spending data in detail, publishing police and crime data, publishing educational data, publishing actual overall health performance indicators. These are tough datasets to release. As people are fond of saying, it holds politicians’ feet to the fire. It’s easy to build a site that’s full of stuff — but does the stuff actually matter? And does it have any economic utility?”
there are some clear learnings. One that I’ve been banging on about recently has been that yes, it really does matter to turn the dial so that governments have a presumption to publish non-personal public data. If you would publish it anyway, under a Freedom of Information request or whatever your local legislative equivalent is, why aren’t you publishing it anyway as open data? That, as a behavioral change. is a big one for many administrations where either the existing workflow or culture is, “Okay, we collect it. We sit on it. We do some analysis on it, and we might give it away piecemeal if people ask for it.” We should construct publication process from the outset to presume to publish openly. That’s still something that we are two or three years away from, working hard with the public sector to work out how to do and how to do properly.
We’ve also learned that in many jurisdictions, the amount of [open data] expertise within administrations and within departments is slight. There just isn’t really the skillset, in many cases. for people to know what it is to publish using technology platforms. So there’s a capability-building piece, too.
One of the most important things is it’s not enough to just put lots and lots of datasets out there. It would be great if the “presumption to publish” meant they were all out there anyway — but when you haven’t got any datasets out there and you’re thinking about where to start, the tough question is to say, “How can I publish data that matters to people?”
The data that matters is revealed in the fact that if we look at the download stats on these various UK, US and other [open data] sites. There’s a very, very distinctive parallel curve. Some datasets are very, very heavily utilized. You suspect they have high utility to many, many people. Many of the others, if they can be found at all, aren’t being used particularly much. That’s not to say that, under that long tail, there isn’t large amounts of use. A particularly arcane open dataset may have exquisite use to a small number of people.
The real truth is that it’s easy to republish your national statistics. It’s much harder to do a serious job on publishing your spending data in detail, publishing police and crime data, publishing educational data, publishing actual overall health performance indicators. These are tough datasets to release. As people are fond of saying, it holds politicians’ feet to the fire. It’s easy to build a site that’s full of stuff — but does the stuff actually matter? And does it have any economic utility?
New OECD paper on Machine-to-Machine Communications
Machine-to-Machine Communications – Connecting Billions of Devices: “This document examines the future of machine-to-machine communication (M2M), with a particular focus on mobile wireless networks. M2M devices are defined, in this paper, as those that are actively communicating using wired and wireless networks, are not computers in the traditional sense and are using the Internet in some form or another. While, at the global level, there are currently around five billion devices connected to mobile networks, this may by some estimates increase to 50 billion by the end of the decade. The report provides examples of some of the uses to which M2M is being put today and its potential to enhance economic and social development. It concludes that to achieve these benefits, however, changes to telecommunication policy and regulatory frameworks may be required. Some of the main areas that will need to be evaluated, and implications of M2M assessed, include: opening access to mobile wholesale markets for firms not providing public telecommunication services; numbering policy; frequency policy; privacy and security; and access to public sector information.”
EU Open Data rules
European Commission: Press Release: “The European Commission welcomes endorsement by the EU Council’s ‘Coreper’ committee (EU Committee of Member States’ Permanent Representatives) of the Commission’s effort to open-up public sector data for re-use across Europe.”