Article by Reid Blackman and Tamara Sipes: “Until recently, the prevailing understanding of artificial intelligence (AI) and its subset machine learning (ML) was that expert data scientists and AI engineers were the only people that could push AI strategy and implementation forward. That was a reasonable view. After all, data science generally, and AI in particular, is a technical field requiring, among other things, expertise that requires many years of education and training to obtain.
Fast forward to today, however, and the conventional wisdom is rapidly changing. The advent of “auto-ML” — software that provides methods and processes for creating machine learning code — has led to calls to “democratize” data science and AI. The idea is that these tools enable organizations to invite and leverage non-data scientists — say, domain data experts, team members very familiar with the business processes, or heads of various business units — to propel their AI efforts.
In theory, making data science and AI more accessible to non-data scientists (including technologists who are not data scientists) can make a lot of business sense. Centralized and siloed data science units can fail to appreciate the vast array of data the organization has and the business problems that it can solve, particularly with multinational organizations with hundreds or thousands of business units distributed across several continents. Moreover, those in the weeds of business units know the data they have, the problems they’re trying to solve, and can, with training, see how that data can be leveraged to solve those problems. The opportunities are significant.
In short, with great business insight, augmented with auto-ML, can come great analytic responsibility. At the same time, we cannot forget that data science and AI are, in fact, very difficult, and there’s a very long journey from having data to solving a problem. In this article, we’ll lay out the pros and cons of integrating citizen data scientists into your AI strategy and suggest methods for optimizing success and minimizing risks…(More)”.