Essay by Lily L. Tsai and Alex Pentland: “Human society developed when most collective decision-making was limited to small, geographically concentrated groups such as tribes or extended family groups. Discussions about community issues could take place among small numbers of people with similar concerns. As coordination across larger distances evolved, the costs of travel required representatives from each clan or smaller group to participate in deliberations and decision-making involving multiple local communities. Divergence in the interests of representatives and their constituents opened up opportunities for corruption and elite capture.
Technologies now enable very large numbers of people to communicate, coordinate, and make collective decisions on the same platform. We have new opportunities for digitally enabled civic participation and direct democracy that scale for both the smallest and largest groups of people. Quantitative experiments, sometimes including tens of millions of individuals, have examined inclusiveness and efficiency in decision-making via digital networks. Their findings suggest that large networks of nonexperts can make practical, productive decisions and engage in collective action under certain (1) conditions. (2) These conditions include shared knowledge among individuals and communities with similar concerns, and information about their recent actions and outcomes…(More)”