Stefaan Verhulst
You’ll not only learn examples of how Google, LinkedIn, and Facebook use their data, but also how Walmart, UPS, and other organizations took advantage of this resource long before the advent of Big Data. No matter how you approach it, building a data culture is the key to success in the 21st century.
You’ll explore:
- Data scientist skills—and why every company needs a Spock
- How the benefits of giving company-wide access to data outweigh the costs
- Why data-driven organizations use the scientific method to explore and solve data problems
- Key questions to help you develop a research-specific process for tackling important issues
- What to consider when assembling your data team
- Developing processes to keep your data team (and company) engaged
- Choosing technologies that are powerful, support teamwork, and easy to use and learn …(More)”
Mohammed bin Rashid Al Maktoum at Project Syndicate: “Companies, like people, grow old. They start life small and eager to survive, fueled by youthful energy and fresh ideas. They compete, expand, mature, and eventually, with few exceptions, fade into obscurity. The same is true of governments: they, too, can lose the hunger and ambition of youth and allow themselves to become complacent….
The key to corporations’ rejuvenation, civilizations’ evolution, and human development in general is simple: innovation. I am always amazed when governments think they are an exception to this rule. Innovation in government is not an intellectual luxury, a topic confined to seminars and panel discussions, or a matter only of administrative reforms. It is the recipe for human survival and development, the fuel for constant progress, and the blueprint for a country’s rise.
The first key to business-like innovation in government is a focus on skills. Top-tier companies continuously invest in their employees to provide them with the right skills for the marketplace. Governments must do the same, by constantly upgrading skills and nurturing innovation – among their own employees, across key sectors of the economy, and at the foundations of the education system. Governments that fail to equip new generations with the skills needed to become leaders for their time are condemning them to be led by other, more innovative societies….
The second key to transforming governments into engines of innovation is to shift the balance of investment toward intangibles, as in the private sector. Whereas more than 80% of the value of the Standard & Poor’s 500 consisted of tangible assets 40 years ago, today that ratio is reversed: more than 80% of the largest companies’ value is intangible – the knowledge and skills of their employees and the intellectual property embedded in their products.
Governments, too, should think strategically about shifting their spending away from tangible infrastructure like roads and buildings, and toward intangibles like education and research and development…. (More)”.
Alice Gregory in the New Yorker on a new counselling service harnesses the power of the text message:” …. a person can contact Crisis Text Line without even looking at her phone. The number—741741—traces a simple, muscle-memory-friendly path down the left column of the keypad. Anyone who texts in receives an automatic response welcoming her to the service. Another provides a link to the organization’s privacy policy and explains that she can text “STOP” to end a conversation at any time. Meanwhile, the incoming message appears on the screen of Crisis Text Line’s proprietary computer system. The interface looks remarkably like a Facebook feed—pale background, blue banner at the top, pop-up messages in the lower right corner—a design that is intended to feel familiar and frictionless. The system, which receives an average of fifteen thousand texts a day, highlights messages containing words that might indicate imminent danger, such as “suicide,” “kill,” and “hopeless.”
Within five minutes, one of the counsellors on duty will write back. (Up to fifty people, most of them in their late twenties, are available at any given time, depending upon demand, and they can work wherever there’s an Internet connection.) An introductory message from a counsellor includes a casual greeting and a question about why the texter is writing in….(More)”
Ariel Schwartz at Co.Exist: “There are few things more frustrating than rushing to the bus, only to find out that it’s delayed indefinitely. Or arriving at the subway stop to find hundreds of others waiting for the same delayed train, making your chances of entry onto the next car nearly impossible.
In cities with open data, localized transit apps with real-time transit updates can alleviate the problem, but those apps aren’t available everywhere—and in most cases, they don’t offer up information about service alerts, like bus stops relocated due to construction.
Moovit, an Israeli startup that recently raised $50 million for its app, which takes a lot of the headache out of navigating public transportation. Available in over 500 cities globally, Moovit uses a combination of official transit information and crowdsourced live updates to provide accurate information on a city’s public transportation city at any given moment.
Getting started with the app is fairly intuitive; just put in your starting location and destination and Moovit spits out the best way to get there. It also notifies you when you’re getting close to your stop—a bonus in cities with transportation systems that don’t always make that clear (ahem, San Francisco)….
The vision for Moovit goes beyond public transportation (just look at the company’s investor list, which includes BMW i Ventures). “We want to make this an omni-search for non-car owners, including bike, taxi, and carsharing services,” says Erez. Later this year, Moovit plans to make a number of announcements around integrating multiple means of transportation into the app. (More)“
White House: “In response to the big data and privacy report’s finding that these technologies and tools can enable new forms of discrimination, the White House Council of Economic Advisers conducted a study examining whether and how companies may use big data technologies to offer different prices to different consumers — a practice known as “discriminatory pricing.” The CEA found that many companies already use big data for targeted marketing, and others are experimenting in a limited way with personalized pricing, but this practice is not yet widespread. While the economic literature contends that discriminatory pricing will often, though not always, be welfare-enhancing for businesses and consumers, the CEA concludes that policymakers should be vigilant against the potential for discriminatory outcomes, particularly in cases where prices are not transparent and could give rise to fraud or scams….To read the Council of Economic Advisers report on discriminatory pricing, click here.“
Thanks to the generous support of the Knight Foundation, this term the Governance Lab Academy – a training program designed to promote civic engagement and innovation – is launching a series of online coaching programs.
Geared to the teams and individuals inside and outside of government planning to undertake a new project or trying to figure out how to make an existing project even more effective and scalable, these programs are designed to help participants working in civic engagement and innovation develop effective projects from idea to implementation.
Convened by leading experts in their fields, coaching programs meet exclusively online once a week for four weeks or every other week for eight weeks. They include frequent and constructive feedback, customized and original learning materials, peer-to-peer support, mentoring by topic experts and individualized coaching from those with policy, technology, and domain expertise.
There is no charge to participants but each program is limited to 8-10 project teams or individuals.
You can see the current roster of programs below and check out the website for more information (including FAQs), to sign up and to suggest a new program.
- Citizen Science on the Web, starting the week of March 2, 2015.
- Civic Tech for Local Legislatures and Legislators, starting the week of March 2, 2015.
- Freedom of Information and FOIA Project Coaching: Breaking Down the Walls and Opening Up Communications, starting the week of March 2, 2015.
- Citizen Engagement Projects, starting the week of March 2, 2015.
- Tech Procurement Projects: Making the Supply Chain Work, starting the week of March 16, 2015.
- Leveraging Crowds in the Public Sector, starting the week of March 23, 2015.
- Open Source Technology Practices For Civic Engagement Projects, starting the week of April 6, 2015.
- Humanitarian Innovation Project Collaborative, starting the week of April 6, 2015.
- Lab Design: Bringing Agility and Empiricism to Public Problems, starting the week of April 6, 2015.
- Open Data Data-Driven Decisions for All, starting the week of April 6, 2015.
- Data Analytics for Change, dates TBD.
- Open Contracting Projects, dates TBD.
Faculty includes:
- Brian Behlendorf, Managing Director at Mithril Capital Management and Co-Founder Apache
- Alexandra Clare, Founder of Iraq Re:Coded
- Brian Forde, Senior Former Advisor to the U.S. CTO, White House Office of Science Technology and Policy
- Francois Grey, Coordinator of the Citizen Cyberscience Centre, Geneva
- Gavin Hayman, Executive Director of the Open Contracting Partnership
- Clay Johnson, CEO of The Department for Better Technology and Former Presidential Innovation Fellow
- Benjamin Kallos, New York City Council Member and Chair of the Committee on Governmental Operations of the New York City Council
- Karim Lakhani, Lumry Family Associate Professor of Business Administration at the Harvard Business School
- Amen Ra Mashariki, Chief Analytics Officer of New York City
- Geoff Mulgan, Chief Executive of NESTA
- Miriam Nisbet, Former Director of the Office of Government Information Services
- Beth Noveck, Founder and CEO of The GovLab
- Tiago Peixoto, Open Government Specialist at The World Bank
- Arnaud Sahuguet, Chief Technology Officer of The GovLab
- Joeri van den Steenhoven, Co-Founder and Chief Research and Development Officer of MaRS Solutions Lab
- Stefaan Verhulst, Co-Founder and Chief Research and Development Officer of The GovLab
In the last year, trust has declined for three of the four institutions measured. NGOs continue to be the most trusted institution, but trust in NGOs declined from 66 to 63 percent. Sixty percent of countries now distrust media. Trust in government increased slightly, driven by big gains in India, Russia and Indonesia but government is still distrusted in 19 of the 27 markets surveyed. And trust in business is below 50 percent in half of those markets.
at the BBC: “The devastation left by the Ebola virus in west Africa raises many questions for science, policy and international development. One issue that has yet to receive widespread media attention is the handling of genetic data on the virus. By studying its code, scientists can trace how Ebola leapt across borders, and how, like all viruses, it is constantly evolving and changing.
Yet, researchers have been privately complaining for months about the scarcity of genetic information about the virus that is entering the public domain….
At the heart of the issue is the scientific process. The main way scientists are rewarded for their work is through the quality and number of research papers they publish.
Data is only revealed for scrutiny by the wider scientific community when the research is published, which can be a lengthy process….
Dr Emma Thomson of the MRC-University of Glasgow centre for virus research says all journals publishing papers on Ebola must insist all data is released, as a collaborative approach could save lives.
“At the time of publication is really important – these days most people do it but not always and journals often insist (but not always),” she told me.
“A lot of Ebola sequencing has happened but the data hasn’t always been uploaded.
“It’s an international emergency so people need to get the data out there to allow it to be analysed in different ways by different labs.”
In the old days of the public private race to decode the first human genome, the mood was one of making data accessible to all for the good of science and society.
Genetic science and public attitudes have moved on, but in the case of Ebola, some are saying it may be time for a re think.
As Prof Paul Hunter, Professor of health protection at the University of East Anglia, put it: “It would be tragic if, during a crisis like this, data was not being adequately shared with the public health community.
“The rapid sharing of data could help enable more rapid control of the outbreak.”…(More)”
Paper by Gryszkiewicz, Lidia and Lykourentzou, Ioanna and Toivonen, Tuukka: “A growing range of public, private and civic organisations, from Unicef through Nesta to Tesco, now run units known as ‘innovation labs’. The hopeful assumption they share is that labs, by building on openness among other features, can generate promising solutions to grand challenges of the future. Despite their seeming proliferation and popularisation, the underlying innovation paradigm embodied by labs has so far received scant academic attention. This is a missed opportunity, because innovation labs are potentially fruitful vehicles for leveraging openness for radical innovation. Indeed, they not only strive to span organisational, sectoral and geographical boundaries by bringing a variety of uncommon actors together to embrace radical ideas and out-of-the box thinking, but they also aim to apply the concept of openness throughout the innovation process, including the experimentation and development phases. While the phenomenon of labs clearly forms part of a broader trend towards openness, it seems to transcend traditional conceptualisations of open innovation (Chesbrough, 2006), open strategy (Whittington et al., 2011), open science (David, 1998) or open government (Janssen et al., 2012). What are innovation labs about, how do they differ from other innovation efforts and how do they embrace openness to create breakthrough innovations? This short exploratory paper is an introduction to a larger empirical study aiming to answer these questions….(More).”
Paper by Andrea Wiggins and Kevin Crowston in First Monday: “Citizen science has seen enormous growth in recent years, in part due to the influence of the Internet, and a corresponding growth in interest. However, the few stand-out examples that have received attention from media and researchers are not representative of the diversity of the field as a whole, and therefore may not be the best models for those seeking to study or start a citizen science project. In this work, we present the results of a survey of citizen science project leaders, identifying sub-groups of project types according to a variety of features related to project design and management, including funding sources, goals, participant activities, data quality processes, and social interaction. These combined features highlight the diversity of citizen science, providing an overview of the breadth of the phenomenon and laying a foundation for comparison between citizen science projects and to other online communities….(More).”