at E Pluribus Unum: “18F, the federal government’s new IT development shop, has launched a new look at the Freedom of Information Act (FOIA) in the form of a open source application hosted on Github. Today’s announcement is the most substantive evidence yet that the Obama administration will indeed modernize the Freedom of Information Act, as the United States committed to doing in its second National Action Plan on Open Government. Given how poor some of the “FOIA portals” and underlying software that supports them exists is at all level of government, this is tremendous news for anyone that cares about the use of technology to support open government.
Notably, 18F already has a prototype (pictured above) online that shows what a consolidated request submission hub could look like and plans to iterate upon it. This is a perfect example of “lean government,” or the application of lean startup principles and agile development to the creation of citizen-centric services in the public sector. Demonstrating its commitment to developing free and open source software in the open, 18F asked the public to follow the process online at their FOIA software repository on Github, send them feedback or even contribute to the project….”
More Feedback Would Improve Foundations’ Service to Society
OpEd by Hilary Pennington and Fay Twersky at the Chronicle on Philanthropy: “We value your feedback as a customer of our services. Would you be willing to answer a few questions at the end of this?”
Airlines, online retailers, medical offices, and restaurants all ask these kinds of questions. They recognize that getting regular customer feedback helps them continuously improve. It doesn’t mean they take every suggestion, or that businesses are handing over the reins of decisions to their customers.
Far from it.
But the consistent avenues for feedback do mean that businesses can listen and consider what they hear, and then make adjustments to respond to customer preferences, thereby improving their outcomes—the bottom line. Often, businesses publicly share the changes they make because customers appreciate responsive businesses.
What if the people meant to benefit from the programs that foundations support, as well as the nonprofits we finance, could contribute their needs, opinions, and experiences to help us improve our current grant-making programs and suggest ideas for the future? Imagine if all of us working for social and environmental change understood better what the intended beneficiaries of our work think and what we could do differently to ensure that we achieve our goals….
As foundation leaders, we believe that lack of openness and input from the people nonprofits serve prevents us from being as effective as we want and need to be. We have been asking ourselves how the foundation world can do better.
How can we learn more about the ways people experience the services and products our grantees provide? Do they find the services useful? Relevant? Are the hours of operation convenient? Is there room for improvement? If we knew the answers, might we also improve the outcomes?
It’s time to make gathering such feedback routine so that all of us, at both foundations and other nonprofits, reliably consider the perspectives and experiences of those we seek to help.
But we know such efforts are costly, in both time and money, and too few experiments have been conducted to figure out the most effective ways to get feedback that matters.
To help elevate the voices of the people our grant money is designed to help, we have joined with five other grant makers to create the Fund for Shared Insight, which will award $5-million to $6-million a year over the next three years.
In addition to Ford and Hewlett, we are joined by the David and Lucile Packard Foundation, the JPB Foundation, Liquidnet, the Rita Allen Foundation, and the W.K. Kellogg Foundation. Shared Insight will award one- to three-year grants to nonprofit organizations that seek new ways to get feedback and use the findings to improve their programs and services, and conduct research on whether those improvements—and the willingness to listen to clients—make a difference. We’ll also finance projects that take other steps to promote more openness among grant makers, nonprofits, and the public.”
The Age of Intelligent Cities: Smart Environments and Innovation-for-all Strategies
New book by Nicos Komninos: “This book concludes a trilogy that began with Intelligent Cities: Innovation, Knowledge Systems and digital spaces (Routledge 2002) and Intelligent Cities and Globalisation of Innovation Networks (Routledge 2008). Together these books examine intelligent cities as environments of innovation and collaborative problem-solving. In this final book, the focus is on planning, strategy and governance of intelligent cities.
Divided into three parts, each section elaborates upon complementary aspects of intelligent city strategy and planning. Part I is about the drivers and architectures of the spatial intelligence of cities, while Part II turns to planning processes and discusses top-down and bottom-up planning for intelligent cities. Cities such as Amsterdam, Manchester, Stockholm and Helsinki are examples of cities that have used bottom-up planning through the gradual implementation of successive initiatives for regeneration. On the other hand, Living PlanIT, Neapolis in Cyprus, and Saudi Arabia intelligent cities have started with the top-down approach, setting up urban operating systems and common central platforms. Part III focuses on intelligent city strategies; how cities should manage the drivers of spatial intelligence, create smart environments, mobilise communities, and offer new solutions to address city problems.
Main findings of the book are related to a series of models which capture fundamental aspects of intelligent cities making and operation. These models consider structure, function, planning, strategies toward intelligent environments and a model of governance based on mobilisation of communities, knowledge architectures, and innovation cycles.”
Main findings of the book are related to a series of models which capture fundamental aspects of intelligent cities making and operation. These models consider structure, function, planning, strategies toward intelligent environments and a model of governance based on mobilisation of communities, knowledge architectures, and innovation cycles.”
The Decalogue of Policy Making 2.0: Results from Analysis of Case Studies on the Impact of ICT for Governance and Policy Modelling
Paper by Sotirios Koussouris, Fenareti Lampathaki, Gianluca Misuraca, Panagiotis Kokkinakos, and Dimitrios Askounis: “Despite the availability of a myriad of Information and Communication Technologies (ICT) based tools and methodologies for supporting governance and the formulation of policies, including modelling expected impacts, these have proved to be unable to cope with the dire challenges of the contemporary society. In this chapter we present the results of the analysis of a set of promising cases researched in order to understand the possible impact of what we define ‘Policy Making 2.0’, which refers to ‘a set of methodologies and technological solutions aimed at enabling better, timely and participative policy-making’. Based on the analysis of these cases we suggest a bouquet of (mostly ICT-related) practical and research recommendations that are relevant to researchers, practitioners and policy makers in order to guide the introduction and implementation of Policy Making 2.0 initiatives. We argue that this ‘decalogue’ of Policy Making 2.0 could be an operational checklist for future research and policy to further explore the potential of ICT tools for governance and policy modelling, so to make next generation policy making more ‘intelligent’ and hopefully able to solve or anticipate the societal challenges we are (and will be) confronted today and in the future.
Using Crowds for Evaluation Tasks: Validity by Numbers vs. Validity by Expertise
Paper by Christoph Hienerth and Frederik Riar: “Developing and commercializing novel ideas is central to innovation processes. As the outcome of such ideas cannot fully be foreseen, the evaluation of them is crucial. With the rise of the internet and ICT, more and new kinds of evaluations are done by crowds. This raises the question whether individuals in crowds possess necessary capabilities to evaluate and whether their outcomes are valid. As empirical insights are not yet available, this paper deals with the examination of evaluation processes and general evaluation components, the discussion of underlying characteristics and mechanism of these components affecting evaluation outcomes (i.e. evaluation validity). We further investigate differences between firm- and crowd-based evaluation using different cases of applications, and develop a theoretical framework towards evaluation validity, i.e. validity by numbers vs. the validity by expertise. The identified factors that influence the validity of evaluations are: (1) the number of evaluation tasks, (2) complexity, (3) expertise, (4) costs, and (5) time to outcome. For each of these factors, hypotheses are developed based on theoretical arguments. We conclude with implications, proposing a model of evaluation validity.”
Rethinking Democracy
Dani Rodrik at Project Syndicate: “By many measures, the world has never been more democratic. Virtually every government at least pays lip service to democracy and human rights. Though elections may not be free and fair, massive electoral manipulation is rare and the days when only males, whites, or the rich could vote are long gone. Freedom House’s global surveys show a steady increase from the 1970s in the share of countries that are “free” – a trend that the late Harvard political scientist Samuel Huntington dubbed the “third wave” of democratization….
A true democracy, one that combines majority rule with respect for minority rights, requires two sets of institutions. First, institutions of representation, such as political parties, parliaments, and electoral systems, are needed to elicit popular preferences and turn them into policy action. Second, democracy requires institutions of restraint, such as an independent judiciary and media, to uphold fundamental rights like freedom of speech and prevent governments from abusing their power. Representation without restraint – elections without the rule of law – is a recipe for the tyranny of the majority.
Democracy in this sense – what many call “liberal democracy” – flourished only after the emergence of the nation-state and the popular upheaval and mobilization produced by the Industrial Revolution. So it should come as no surprise that the crisis of liberal democracy that many of its oldest practitioners currently are experiencing is a reflection of the stress under which the nation-state finds itself….
In developing countries, it is more often the institutions of restraint that are failing. Governments that come to power through the ballot box often become corrupt and power-hungry. They replicate the practices of the elitist regimes they replaced, clamping down on the press and civil liberties and emasculating (or capturing) the judiciary. The result has been called “illiberal democracy” or “competitive authoritarianism.” Venezuela, Turkey, Egypt, and Thailand are some of the better-known recent examples.
When democracy fails to deliver economically or politically, perhaps it is to be expected that some people will look for authoritarian solutions. And, for many economists, delegating economic policy to technocratic bodies in order to insulate them from the “folly of the masses” almost always is the preferred approach.
…
Effective institutions of restraint do not emerge overnight; and it might seem like those in power would never want to create them. But if there is some likelihood that I will be voted out of office and that the opposition will take over, such institutions will protect me from others’ abuses tomorrow as much as they protect others from my abuses today. So strong prospects for sustained political competition are a key prerequisite for illiberal democracies to turn into liberal ones over time.
Optimists believe that new technologies and modes of governance will resolve all problems and send democracies centered on the nation-state the way of the horse-drawn carriage. Pessimists fear that today’s liberal democracies will be no match for the external challenges mounted by illiberal states like China and Russia, which are guided only by hardnosed realpolitik. Either way, if democracy is to have a future, it will need to be rethought.”
A Few Useful Things to Know about Machine Learning
A new research paper by Pedro Domingos: “Machine learning algorithms can figure out how to perform important tasks by generalizing from examples. This is often feasible and cost-effective where manual programming is not. As more data becomes available, more ambitious problems can be tackled. As a result, machine learning is widely used in computer science and other fields. However, developing successful machine learning applications requires a substantial amount of “black art” that is hard to find in textbooks. This article summarizes twelve key lessons that machine learning researchers and practitioners have learned. These include pitfalls to avoid, important issues to focus on, and answers to common questions.”
The Fourth Revolution: How the Infosphere is Reshaping Human Reality
New Book by Luciano Florini (Chapter 1 (pdf): “Considers the influence information and communication technologies (ICTs) are having on our world; Describes some of the latest developments in ICTs and their use in a range of fields; Argues that ICTs have become environmental forces that create and transform our realities; Explores the impact of ICTs in a range of areas, from education and scientific research to social interaction, and even war..
Who are we, and how do we relate to each other? Luciano Floridi, one of the leading figures in contemporary philosophy, argues that the explosive developments in Information and Communication Technologies (ICTs) is changing the answer to these fundamental human questions.
As the boundaries between life online and offline break down, and we become seamlessly connected to each other and surrounded by smart, responsive objects, we are all becoming integrated into an “infosphere”. Personas we adopt in social media, for example, feed into our ‘real’ lives so that we begin to live, as Floridi puts in, “onlife”. Following those led by Copernicus, Darwin, and Freud, this metaphysical shift represents nothing less than a fourth revolution.
“Onlife” defines more and more of our daily activity – the way we shop, work, learn, care for our health, entertain ourselves, conduct our relationships; the way we interact with the worlds of law, finance, and politics; even the way we conduct war. In every department of life, ICTs have become environmental forces which are creating and transforming our realities. How can we ensure that we shall reap their benefits? What are the implicit risks? Are our technologies going to enable and empower us, or constrain us? Floridi argues that we must expand our ecological and ethical approach to cover both natural and man-made realities, putting the ‘e’ in an environmentalism that can deal successfully with the new challenges posed by our digital technologies and information society.”
From “Bitcoin to Burning Man and Beyond”
IDCubed: “From Bitcoin to Burning Man and Beyond: The Quest for Autonomy and Identity in a Digital Society explores a new generation of digital technologies that are re-imagining the very foundations of identity, governance, trust and social organization.
The fifteen essays of this book stake out the foundations of a new future – a future of open Web standards and data commons, a society of decentralized autonomous organizations, a world of trustworthy digital currencies and self-organized and expressive communities like Burning Man.
Among the contributors are Alex “Sandy” Pentland of the M.I.T. Human Dynamics Laboratory, former FCC Chairman Reed E. Hundt, long-time IBM strategist Irving Wladawksy-Berger, monetary system expert Bernard Lietaer, Silicon Valley entrepreneur Peter Hirshberg, journalist Jonathan Ledgard and H-Farm cofounder Maurizio Rossi.
From Bitcoin to Burning Man and Beyond was edited by Dr. John H. Clippinger, cofounder and executive director of ID3, and David Bollier, an Editor at ID3 who is also an author, blogger and scholar who studies the commons. The book, published by ID3 in association with Off the Common Books, reflects ID3’s vision of the huge, untapped potential for self-organized, distributed governance on open platforms.
The book is available in print and ebook formats (Kindle and epub) from Amazon.com and Off the Common Books. The book, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike license (BY-NC-SA), may also be downloaded for free as a pdf file from ID3.
One chapter that inspires the book’s title traces the 28-year history of Burning Man, the week-long encampment in the Nevada desert that have hosted remarkable experimentation in new forms of self-governance by large communities. Other chapters explore such cutting-edge concepts as
- evolvable digital contracts that could supplant conventional legal agreements;
- smartphone currencies that could help Africans meet their economic needs more effective;
- the growth of the commodity-backed Ven currency; and
- new types of “solar currencies” that borrow techniques from Bitcoin to enable more efficient, cost-effective solar generation and sharing by homeowners.
From Bitcoin to Burning Man and Beyond also introduces the path-breaking software platform that ID3 has developed called “Open Mustard Seed,” or OMS. The just-released open source program enables the rise of new types of trusted, self-healing digital institutions on open networks, which in turn will make possible new sorts of privacy-friendly social ecosystems.
“OMS is an integrated, open source package of programs that lets people collect and share personal information in secure, and transparent and accountable ways, enabling authentic, trusted social and economic relationships to flourish,” said Dr. John H. Clippinger, executive director of ID3, an acronym for the Institute for Institutional Innovation and Data-Driven Design.
“The software builds individual privacy, security and trusted exchange into the very design of the system. In effect, OMS represents a new authentication, privacy and sharing layer for the Internet,” said Clippinger “– a new way to share personal information selectively and securely, without access by unauthorized third parties.”
A two-minute video introducing the capabilities of OMS can be viewed here.”
Big Data and Chicago's Traffic-cam Scandal
Holman Jenkins in the Wall Street Journal: “The danger is microscopic regulation that we invite via the democratic process.
Big data techniques are new in the world. It will take time to know how to feel about them and whether and how they should be legally corralled. For sheer inanity, though, there’s no beating a recent White House report quivering about the alleged menace of “digital redlining,” or the use of big-data marketing tactics in ways that supposedly disadvantage minority groups.
This alarm rests on an extravagant misunderstanding. Redlining was a crude method banks used to avoid losses in bad neighborhoods even at the cost of missing some profitable transactions—exactly the inefficiency big data is meant to improve upon. Failing to lure an eligible customer into a sale, after all, is hardly the goal of any business.
The real danger of the new technologies lies elsewhere, which the White House slightly touches upon in some of its fretting about police surveillance. The danger is microscopic regulation of our daily activities that we will invite on ourselves through the democratic process.
Soon it may be impossible to leave our homes without our movements being tracked by traffic and security cameras able to read license plates, identify faces and pull up data about any individual, from social media postings to credit reports.
Private businesses are just starting to use these techniques to monitor shoppers in front of shelves of goodies. Towns and cities have already embraced such techniques as revenue grabs, encouraged by private contractors peddling automated traffic cameras.
Witness a festering Chicago scandal. This month came federal indictments of a former city bureaucrat, an outside consultant, and the former CEO of Redflex Traffic Systems, the company that operated the city’s traffic cameras until last year….”