Introducing the 21st-Century City Hall


GovTech: “Here are five platforms that are helping redefine civic engagement.

Neighborland: A new way to rally residents

If you’ve ever tried drumming up support for a neighborhood project, you know firsthand how difficult the effort can be. From diverse work schedules to just plain indifference, capturing a community’s attention and rallying residents on an issue can seem impossible at times. Neighborland was created to make that task easier.
The online social engagement platform helps citizens and public officials connect on ideas and plans for a community. After creating a profile on Neighborland, users can post questions or ideas using words and pictures. The posts can be categorized by topic, and users can suggest related actions such as fundraisers and meetings….

Textizen: An easier way to give opinions

Chicago Public Schools, the nation’s third-largest school district, struggled to collect feedback from parents. To simplify the process, the district deployed Textizen, which makes sharing comments and responding to survey questions as easy as sending a text message….

Voterheads: Early warning on important issues

It’s a scenario every local government is likely familiar with: There’s a council meeting and while decisions are being made on behalf of everyone in the area, only a small percentage of the population participates in the process. But once a decision is made, citizens complain about the result….Voterheads, a free online engagement platform that alerts citizens via email when their city, county or school board is discussing a topic that they’re interested in. Using a sliding scale, users indicate their degree of opposition or support of a topic like taxes, at which point the system decides if or how quickly that person should be notified about an upcoming public meeting….

Community PlanIt: A game with real-world results

Eric Gordon, an Emerson College professor, creates games and other digital tools that energize civic participation. He runs the university’s Engagement Game Lab and develops programs to make community planning fun and interactive for citizens.
One of his creations is Community PlanIt, an online game that solicits comments from residents about their neighborhoods. City administrators analyze the feedback to make more informed choices about community development….

Open Town Hall: Letting cooler heads prevail

Democracy is a messy process. James Madison said that faction and discord are “sown in the nature of man,” and have “divided mankind into parties, inflamed them with mutual animosity and rendered them much more disposed to vex and oppress each other than to cooperate for their common good.” Winston Churchill once noted, “Democracy is the worst form of government except all those other forms that have been tried from time to time.”…Peak Democracy’s Open Town Hall moves the public meeting process online, acknowledging some 21st-century realities and offering a few other advantages too….Open Town Hall requires registration, and the topics are presented by the jurisdiction. Rather than restricting input, said Cohen, it broadens the appeal of participation and brings in many more moderate views. Open Town Hall also requires a geocoded address so that input on an issue can be evaluated based on its location. The names and locations view can be turned on or off, depending on the issue and the jurisdiction’s wishes….

3 Platforms to Watch

Placehood.org: Billed as a “virtual place to discuss real places that you want to see transformed,” Placehood connects citizens, developers and city planners. The goal is to repurpose or improve underutilized properties, while letting users comment about a place, post improvement ideas, add images and gather support.
Outline.com: This platform visualizes a public policy’s impact on the state or local economy by simulation. Outline lets citizens perform what-if analyses on budgets and policies and provide feedback to the government. The simulator is being piloted in Massachusetts, and the company hopes to grow the number of users this summer.
PlaceSpeak: Launched in Canada, the online community consultation website connects citizens with local issues. Users’ addresses are verified, allowing the government or organization to specify areas where it would like to get feedback from or generate ideas about.”

Siri’s Creators Demonstrate an Assistant That Takes the Initiative


Rachel Metz  in MIT Technology Review: “In a small, dark, room off a long hallway within a sprawling complex of buildings in Silicon Valley, an array of massive flat-panel displays and video cameras track Grit Denker’s every move. Denker, a senior computer scientist at the nonprofit R&D institute SRI, is showing off Bright, an intelligent assistant that could someday know what information you need before you even ask.
Initially, Bright is meant to cut down on the cognitive overload faced by workers in high-stress, data-intensive jobs like emergency response and network security. Bright may, for instance, aid network administrators in trying to stop the spread of a fast-moving virus by quickly providing crucial infection information, or help 911 operators send the right kind of assistance to the scene of an accident. But like many other technologies developed at SRI, such as the digital personal assistant Siri (now owned by Apple), Bright could eventually trickle down to laptops and smartphones. It might take the form of software that automatically brings up listings for your favorite shows when it thinks you’re about to sit down and watch TV, or searches the Web for information relevant to your latest research project without requiring you to lift a finger….
Denker describes Bright as a “cognitive desktop” and “a desktop that really understands what you’re doing, and not just for you, but also in a collaborative setting for people….There’s a long way to go, however. The system is currently focused on “cognitive indexing”—the mechanism that ties various clues together and then tries to predict what is important.”

Citizen Science Profile: SeaSketch


Blog entry from the Commons Lab within the  Science and Technology Innovation Program of the Woodrow Wilson International Center for Scholars: “As part of the Commons Lab’s ongoing initiative to highlight the intersection of emerging technologies and citizen science, we present a profile of SeaSketch, a marine management software that makes complex spatial planning tools accessible to everyone. This was prepared with the gracious assistance of Will McClintock, director of the McClintock Lab.
The SeaSketch initiative highlights key components of successful citizen science projects. The end product is a result of an iterative process where the developers applied previous successes and learned from mistakes. The tool was designed to allow people without technical training to participate, expanding access to stakeholders. MarineMap had a quantifiable impact on California marine protected areas, increasing their size from 1 percent to 16 percent of the coastline. The subsequent version, SeaSketch, is uniquely suited to scale out worldwide, addressing coastal and land management challenges. By emphasizing iterative development, non-expert accessibility and scalability, SeaSketch offers a model of successful citizen science….
SeaSketch succeeded as a citizen science initiative by focusing on three project priorities:

  • Iterative Development: The current version of SeaSketch’s PGIS software is the result of seven years of trial and error. Doris and MarineMap helped the project team learn what worked and adjust accordingly. The final result would have been impossible without a sustained commitment to the project and regular product assessments.
  • Non-Expert Accessibility: GIS software is traditionally limited to those with technical expertise. SeaSketch was developed anticipating that stakeholders without GIS training would use the software. New features allow users to contribute spatial surveys, sharing their knowledge of the area to better inform planning. This ease of use means the project is outward facing: More people can participate, meaning the analyses better reflect community priorities.
  • Scalability: Although MarineMap was built specifically to guide the MLPA process, the concept is highly flexible. SeaSketch  is being used to support oceanic management issues worldwide, including in areas of international jurisdiction. The software can support planning with legal implications as well as cooperative agreements. SeaSketch’s project team believes it can also be used for freshwater and terrestrial management issues.”

Capitol Words


CaptureAbout Capitol Words: “For every day Congress is in session, Capitol Words visualizes the most frequently used words in the Congressional Record, giving you an at-a-glance view of which issues lawmakers address on a daily, weekly, monthly and yearly basis. Capitol Words lets you see what are the most popular words spoken by lawmakers on the House and Senate floor.

Methodology

The contents of the Congressional Record are downloaded daily from the website of the Government Printing Office. The GPO distributes the Congressional Record in ZIP files containing the contents of the record in plain-text format.

Each text file is parsed and turned into an XML document, with things like the title and speaker marked up. The contents of each file are then split up into words and phrases — from one word to five.

The resulting data is saved to a search engine. Capitol Words has data from 1996 to the present.”

Open Data Directory – Use Cases and Requirements


Word Wide Web Foundation: “Today, we’re pleased to be publishing a report entitled “Open Data Directory: Use Cases and Requirements”. The full report can be downloaded here.

As we noted in April when we released a draft for comment, quality rich information and content references are a need when you are dealing with innovative environments such as Open Data, where sharing and reusing are necessary routines in order to advance, and to give Open Data initiatives the visibility and recognition they need.

Although only a few years ago it was nearly impossible to find information and examples of Open Government Data initiatives and their components, there are currently a growing and varied number of Open Data resources all over the Web.
Given the increasing number of Open Data-related activities all around the world, and the social, economic or cultural diversity within the different countries, no single person or organization could grasp the whole scope of such a huge amount of information.
Any Government or organization interested in Open Data would greatly benefit from the existing and growing knowledge base and resources, so this scenario represents an invaluable opportunity to construct a neutral and trustable central directory that can help us to structure references, share best practices, and, generally speaking, mobilize the global Open Data community around it….”

Analyzing the Analyzers


catAn Introspective Survey of Data Scientists and Their Work,By Harlan Harris, Sean Murphy, Marck Vaisman: “There has been intense excitement in recent years around activities labeled “data science,” “big data,” and “analytics.” However, the lack of clarity around these terms and, particularly, around the skill sets and capabilities of their practitioners has led to inefficient communication between “data scientists” and the organizations requiring their services. This lack of clarity has frequently led to missed opportunities. To address this issue, we surveyed several hundred practitioners via the Web to explore the varieties of skills, experiences, and viewpoints in the emerging data science community.

We used dimensionality reduction techniques to divide potential data scientists into five categories based on their self-ranked skill sets (Statistics, Math/Operations Research, Business, Programming, and Machine Learning/Big Data), and four categories based on their self-identification (Data Researchers, Data Businesspeople, Data Engineers, and Data Creatives). Further examining the respondents based on their division into these categories provided additional insights into the types of professional activities, educational background, and even scale of data used by different types of Data Scientists.
In this report, we combine our results with insights and data from others to provide a better understanding of the diversity of practitioners, and to argue for the value of clearer communication around roles, teams, and careers.”

Xeroc PARC Tackles Online Dating’s Biggest Conundrum


CertifeyeThe Physics arXiv Blog: “Online dating has changed the way people start relationships. In 2000, a few hundred thousand individuals were experimenting with online dating. Today, more than 40 million people have signed up to meet their dream man or woman online. That kind of success is reflected in the fact that this industry is currently worth some $1.9 billion in annual revenue.
Of course, nobody would claim that online dating is the perfect way to meet a mate. One problem in particular is whether to trust the information that a potential date has given. How do you know that this person isn’t being economical with the truth?…
The new approach is simple. The idea these guys have come up with is to use an app that connects to a person’s Facebook page (or other social network page) and then compare the information there with the information on the dating profile. If the data is the same, then it is certified. The beauty of this system is that the Facebook details are not open to external scrutiny—the app does not take, make public or display any information from the social network. It simply compares the information from the two sites.
Any discrepancy indicates that something, somewhere is wrong and the ambiguous details are not then certified….this process of certification gives users a greater sense of security because Facebook data is largely peer reviewed already.
Ref: arxiv.org/abs/1303.4155: Bootstrapping Trust in Online Dating: Social Verification of Online Dating Profiles”

Gamification: A Short History


Ty McCormick in Foreign Policy: “If you’re checking in on Foursquare or ramping up the “strength” of your LinkedIn profile, you’ve just been gamified — whether or not you know it. “Gamification,” today’s hottest business buzzword, is gaining traction everywhere from corporate boardrooms to jihadi chat forums, and its proponents say it can revolutionize just about anything, from education to cancer treatment to ending poverty. While the global market for gamification is expected to explode from $242 million in 2012 to $2.8 billion in 2016, according to market analysis firm M2 Research, there is a growing chorus of critics who think it’s little more than a marketing gimmick. So is the application of game mechanics to everyday life more than just a passing fad? You decide.
1910
Kellogg’s cereals offers its first “premium,” the Funny Jungleland Moving-Pictures book, free with every two boxes. Two years later, Cracker Jack starts putting prizes, from stickers to baseball cards, in its boxes of caramel-coated corn snacks. “A prize in every box” is an instant hit; over the next 100 years, Cracker Jack gives away more than 23 billion in-package treasures. By the 1950s, the concept of gamification is yet to be born, but its primary building block — fun — is motivating billions of consumers around the world.
1959
Duke University sociologist Donald F. Roy publishes “Banana Time,” an ethnographic study of garment workers in Chicago. Roy chronicles how workers use “fun” and “fooling” on the factory room floor — including a daily ritual game in which workers steal a banana — to stave off the “beast of monotony.” The notion that fun can enhance job satisfaction and productivity inspires reams of research on games in the workplace….”

How Open Data Can Fight Climate Change


New blog post by Joel Gurin, Founder and Editor, OpenDataNow.com: When people point to the value of Open Data from government, they often cite the importance of weather data from NOAA, the National Oceanic and Atmospheric Administration. That data has given us the Weather Channel, more accurate forecasts, and a number of weather-based companies. But the most impressive – and one of the best advertisements for government Open Data – may well be The Climate Corporation, headquartered in San Francisco.
Founded in 2006 under the name WeatherBill, The Climate Corporation was started to sell a better kind of weather insurance. But it’s grown into a company that could help farmers around the world plan around climate change, increase their crop yields, and become part of a new green revolution.
The company’s work is especially relevant in light of President Obama’s speech yesterday on new plans to fight climate change. We know that whatever we do to reduce carbon emissions now, we’ll still need to deal with changes that are already irreversible. The Climate Corporation’s work can be part of that solution…
The company has developed a new service, Climate.com, that is free to policyholders and available to others for a fee….
Their work may become part of a global Green Revolution 2.0. The U.S. Government’s satellite data doesn’t stop at the border: It covers the entire planet.  The Climate Corporation is now looking for ways to apply its work internationally, probably starting with Australia, which has relevant data of its own.
Start with insurance sales, end up by changing the world. The power of Open Data has never been clearer.”

Quantifying Our Cities, Ourselves


David Sasaki in Next City: “Over the past few years a merry band of geeks from around the world has given rise to the movement of the quantified self. The mission, as the geeks explain it, is “self knowledge through numbers.” Vanity Fair sarcastically calls them “weirder, hive minder weight watchers.”
The basic premise of the quantified self is perhaps best summed up by a popular slogan from business consultant Peter Drucker: “What gets measured gets managed.” If we aspire to run faster, then we must use a stopwatch to time our pace. If we want to lose weight, then we must buy a scale to measure our progress until we reach our goal. Modern self-trackers have the advantages of apps that make it possible to quantitatively analyze sleep, moods, finances, vital signs and even amino acids, all without consulting a single other person….
What if we were to apply the model of the quantified self to the development of our cities? It’s a question that appears to be gaining steam. Esther Dyson, an influential angel investor and technology analyst, has observed the emergence of a suite of applications that enable citizens and governments to monitor the “health” of their communities.
Civic Insight, for example, has partnered with New Orleans to enable citizens to monitor what the local government is doing to address blight. On Monday, the project was announced as one of eight winners of the 2013 Knight News Challenge, which means that the software will be expanding for use in other cities. Yelp has partnered with New York and San Francisco to make restaurant inspection data available on restaurant profile pages. (Boston, Philadelphia and Chicago have already committed to making their restaurant inspection data available using the same standard.) The Daily Brief allows residents of Baltimore, Bloomington and Boston to monitor all the 311 service requests made by citizens each day.”