A model to help tech companies make responsible technology a reality

Curated on Posted on by Stefaan Verhulst

Sam Brown at DotEveryone: “..adopting a Responsible Technology approach isn’t straightforward. There’s currently no roadmap, or even any common language, about how to embed responsible technology practices in practical and tangible ways.

That’s why Doteveryone has spent the last year researching the issues organisations face and we’re now developing a model that will help organisations do just that.

The 3C model helps to guide organisations on how to assess the level of responsibility of their technology products or services as they develop them.

It’s not an ethical bible which dictates right from wrong, but a framework which gives teams space and parameters to foresee the potential impacts their technologies could have and to consider how to handle them.

Our 3C Model of Responsible Technology considers:

  1. the Context of the wider world a technology product or service exists within
  2. the potential ways technology can have unintended Consequences
  3. the different Contribution people make to a technology — how value is given and received

We are developing a number of assessment tools which product teams can work through to help them examine and evaluate each of these areas in real time during the development cycle. The form of the assessments range from checklists to step-by-step information mapping to team board games….(More)”.

How Charities Are Using Artificial Intelligence to Boost Impact

Curated on Posted on by Stefaan Verhulst

Nicole Wallace at the Chronicle of Philanthropy: “The chaos and confusion of conflict often separate family members fleeing for safety. The nonprofit Refunite uses advanced technology to help loved ones reconnect, sometimes across continents and after years of separation.

Refugees register with the service by providing basic information — their name, age, birthplace, clan and subclan, and so forth — along with similar facts about the people they’re trying to find. Powerful algorithms search for possible matches among the more than 1.1 million individuals in the Refunite system. The analytics are further refined using the more than 2,000 searches that the refugees themselves do daily.

The goal: find loved ones or those connected to them who might help in the hunt. Since Refunite introduced the first version of the system in 2010, it has helped more than 40,000 people reconnect.

One factor complicating the work: Cultures define family lineage differently. Refunite co-founder Christopher Mikkelsen confronted this problem when he asked a boy in a refugee camp if he knew where his mother was. “He asked me, ‘Well, what mother do you mean?’ ” Mikkelsen remembers. “And I went, ‘Uh-huh, this is going to be challenging.’ ”

Fortunately, artificial intelligence is well suited to learn and recognize different family patterns. But the technology struggles with some simple things like distinguishing the image of a chicken from that of a car. Mikkelsen believes refugees in camps could offset this weakness by tagging photographs — “car” or “not car” — to help train algorithms. Such work could earn them badly needed cash: The group hopes to set up a system that pays refugees for doing such work.

“To an American, earning $4 a day just isn’t viable as a living,” Mikkelsen says. “But to the global poor, getting an access point to earning this is revolutionizing.”

Another group, Wild Me, a nonprofit created by scientists and technologists, has created an open-source software platform that combines artificial intelligence and image recognition, to identify and track individual animals. Using the system, scientists can better estimate the number of endangered animals and follow them over large expanses without using invasive techniques….

To fight sex trafficking, police officers often go undercover and interact with people trying to buy sex online. Sadly, demand is high, and there are never enough officers.

Enter Seattle Against Slavery. The nonprofit’s tech-savvy volunteers created chatbots designed to disrupt sex trafficking significantly. Using input from trafficking survivors and law-enforcement agencies, the bots can conduct simultaneous conversations with hundreds of people, engaging them in multiple, drawn-out conversations, and arranging rendezvous that don’t materialize. The group hopes to frustrate buyers so much that they give up their hunt for sex online….

A Philadelphia charity is using machine learning to adapt its services to clients’ needs.

Benefits Data Trust helps people enroll for government-assistance programs like food stamps and Medicaid. Since 2005, the group has helped more than 650,000 people access $7 billion in aid.

The nonprofit has data-sharing agreements with jurisdictions to access more than 40 lists of people who likely qualify for government benefits but do not receive them. The charity contacts those who might be eligible and encourages them to call the Benefits Data Trust for help applying….(More)”.

Is Open Data Working for Women in Africa?

Curated on Posted on by Stefaan Verhulst

Web Foundation: “Open data has the potential to change politics, economies and societies for the better by giving people more opportunities to engage in the decisions that affect their lives. But to reach the full potential of open data, it must be available to and used by all. Yet, across the globe — and in Africa in particular — there is a significant data gap.

This report — Is open data working for women in Africa — maps the current state of open data for women across Africa, with insights from country-specific research in Nigeria, Cameroon, Uganda and South Africa with additional data from a survey of experts in 12 countries across the continent.

Our findings show that, despite the potential for open data to empower people, it has so far changed little for women living in Africa.

Key findings

  • There is a closed data culture in Africa — Most countries lack an open culture and have legislation and processes that are not gender-responsive. Institutional resistance to disclosing data means few countries have open data policies and initiatives at the national level. In addition, gender equality legislation and policies are incomplete and failing to reduce gender inequalities. And overall, Africa lacks the cross-organisational collaboration needed to strengthen the open data movement.
  • There are barriers preventing women from using the data that is available — Cultural and social realities create additional challenges for women to engage with data and participate in the technology sector. 1GB of mobile data in Africa costs, on average, 10% of average monthly income. This high cost keeps women, who generally earn less than men, offline. Moreover, time poverty, the gender pay gap and unpaid labour create economic obstacles for women to engage with digital technology.
  • Key datasets to support the advocacy objectives of women’s groups are missing — Data on budget, health and crime are largely absent as open data. Nearly all datasets in sub-Saharan Africa (373 out of 375) are closed, and sex-disaggregated data, when available online, is often not published as open data. There are few open data policies to support opening up of key datasets and even when they do exist, they largely remain in draft form. With little investment in open data initiatives, good data management practices or for implementing Right To Information (RTI) reforms, improvement is unlikely.
  • There is no strong base of research on women’s access and use of open data — There is lack of funding, little collaboration and few open data champions. Women’s groups, digital rights groups and gender experts rarely collaborate on open data and gender issues. To overcome this barrier, multi-stakeholder collaborations are essential to develop effective solutions….(More)”.

Big Data for the Greater Good

Curated on Posted on by Stefaan Verhulst

Book edited by Ali Emrouznejad and Vincent Charles: “This book highlights some of the most fascinating current uses, thought-provoking changes, and biggest challenges that Big Data means for our society. The explosive growth of data and advances in Big Data analytics have created a new frontier for innovation, competition, productivity, and well-being in almost every sector of our society, as well as a source of immense economic and societal value. From the derivation of customer feedback-based insights to fraud detection and preserving privacy; better medical treatments; agriculture and food management; and establishing low-voltage networks – many innovations for the greater good can stem from Big Data. Given the insights it provides, this book will be of interest to both researchers in the field of Big Data, and practitioners from various fields who intend to apply Big Data technologies to improve their strategic and operational decision-making processes….(More)”.

The Skeptic’s Guide to Open Government

Curated on Posted on by Stefaan Verhulst
Open Gov Partnership: “Whether you are inside or outside of OGP, you may not yet be convinced of the benefits of opening government. When you open government, what do you get in return? If you are asking this question, this guide is for you.
The guide summarizes what is known about the impact of opening government in five areas: 1) public service delivery 2) business opportunities 3) government efficiency and cost saving 4) prevention of corruption and 5) trust in government. Each chapter draws from empirical evidence, and highlights reformers who are opening government in innovative ways….(More)”.

Activism in the Social Media Age

Curated on Posted on by Stefaan Verhulst

PewInternet: “This month marks the fifth anniversary of the #BlackLivesMatter hashtag, which was first coined following the acquittal of George Zimmerman in the shooting death of unarmed black teenager Trayvon Martin. In the course of those five years, #BlackLivesMatter has become an archetypal example of modern protests and political engagement on social media: A new Pew Research Center analysis of public tweets finds the hashtag has been used nearly 30 million times on Twitter – an average of 17,002 times per day – as of May 1, 2018.

Use of the #BlackLivesMatter hashtag on Twitter periodically spikes in response to major news events

The conversations surrounding this hashtag often center on issues related to race, violence and law enforcement, and its usage periodically surges surrounding real-world events – most prominently, during the police-related deaths of Alton Sterling and Philando Castile and the subsequent shooting of police officers in Dallas, Texas, and Baton Rouge, Louisiana, in July 2016.1

The rise of the #BlackLivesMatter hashtag – along with others like #MeToo and #MAGA (Make America Great Again) – has sparked a broader discussion about the effectiveness and viability of using social media for political engagement and social activism. To that end, a new survey by the Center finds that majorities of Americans do believe these sites are very or somewhat important for accomplishing a range of political goals, such as getting politicians to pay attention to issues (69% of Americans feel these platforms are important for this purpose) or creating sustained movements for social change (67%).

Certain groups of social media users – most notably, those who are black or Hispanic – view these platforms as an especially important tool for their own political engagement. For example, roughly half of black social media users say these platforms are at least somewhat personally important to them as a venue for expressing their political views or for getting involved with issues that are important to them. Those shares fall to around a third among white social media users.2

At the same time, the public as a whole expresses mixed views about the potential broader impact these sites might be having on political discourse and the nature of political activism. Some 64% of Americans feel that the statement “social media help give a voice to underrepresented groups” describes these sites very or somewhat well. But a larger share say social networking sites distract people from issues that are truly important (77% feel this way), and 71% agree with the assertion that “social media makes people believe they’re making a difference when they really aren’t.” Blacks and whites alike offer somewhat mixed assessments of the benefits and costs of activism on social media. But larger majorities of black Americans say these sites promote important issues or give voice to underrepresented groups, while smaller shares of blacks feel that political engagement on social media produces significant downsides in the form of a distracted public or “slacktivism.”…(More)”.

Data infrastructure literacy

Curated on Posted on by Stefaan Verhulst

Paper by Jonathan Gray, Carolin Gerlitz and Liliana Bounegru at Big Data & Society: “A recent report from the UN makes the case for “global data literacy” in order to realise the opportunities afforded by the “data revolution”. Here and in many other contexts, data literacy is characterised in terms of a combination of numerical, statistical and technical capacities. In this article, we argue for an expansion of the concept to include not just competencies in reading and working with datasets but also the ability to account for, intervene around and participate in the wider socio-technical infrastructures through which data is created, stored and analysed – which we call “data infrastructure literacy”. We illustrate this notion with examples of “inventive data practice” from previous and ongoing research on open data, online platforms, data journalism and data activism. Drawing on these perspectives, we argue that data literacy initiatives might cultivate sensibilities not only for data science but also for data sociology, data politics as well as wider public engagement with digital data infrastructures. The proposed notion of data infrastructure literacy is intended to make space for collective inquiry, experimentation, imagination and intervention around data in educational programmes and beyond, including how data infrastructures can be challenged, contested, reshaped and repurposed to align with interests and publics other than those originally intended….(More)”

SMS texts on corruption help Ugandan voters hold elected councillors accountable at the polls

Curated on Posted on by Stefaan Verhulst

Paper by Mark T. Buntaine, Ryan Jablonski, Daniel L. Nielson, and Paula M. Pickering: “Many politicians manipulate information to prevent voters from holding them accountable; however, mobile text messages may make it easier for nongovernmental organizations to credibly share information on official corruption that is difficult for politicians to counter directly.

We test the potential for texts on budget management to improve democratic accountability by conducting a large (n = 16,083) randomized controlled trial during the 2016 Ugandan district elections. In cooperation with a local partner, we compiled, simplified, and text-messaged official information on irregularities in local government budgets.

Verified recipients of messages that described more irregularities than expected reported voting for incumbent councillors 6% less often; verified recipients of messages conveying fewer irregularities than expected reported voting for incumbent councillors 5% more often. The messages had no observable effect on votes for incumbent council chairs, potentially due to voters’ greater reliance on other sources of information for higher profile elections.

These mixed results suggest that text messages on budget corruption help voters hold some politicians accountable in settings where elections are not free and fair….(More)”

Prizes are a powerful spur to innovation and breakthroughs

Curated on Posted on by Stefaan Verhulst

John Thornhill in the Financial Times: “…All too often today we leave research and innovation in the hands of the so-called professionals, often with disappointing results. Winning a prize often matters less than the stimulus it provides for innovators in neighbouring fields In recent years, there has been an explosion in the number of professional scientists. Unesco estimates that there were 7.8m full-time researchers in 2013.

The number of scientific journals has also increased, making it difficult even for specialists to remain on top of all the latest advances in their field. In spite of this explosion of knowledge and research spending, there has been a striking lack of breakthrough innovations, as economists such as Robert Gordon and Tyler Cowen have noted.

Maybe this is because all the low-hanging technological fruit has been eaten. Or perhaps it is because our research and development methodology has gone awry.

Geoff Mulgan, chief executive of Nesta, is one of those who is trying to revive the concept of prizes as a means of encouraging innovation. His public foundation runs the Challenge Prize Centre, offering awards of up to £10m for innovation in the fields of energy and the environment, healthcare, and community wellbeing. “Setting a specific target, opening up to anyone to meet it, and providing a financial reward if they succeed is the opposite of how most R&D is done,” Mr Mulgan says. “We should all focus more on outcomes than inputs.”…
But these prizes are far from being a panacea. Indeed, they can sometimes lead to perverse results, encouraging innovators to fixate on just one, original goal while ignoring serendipitous surprises along the way. Many innovations are the happy byproduct of research rather than its primary outcome. An academic paper on the effectiveness of innovation prizes concluded that they could be a useful addition to the armoury but were no substitute for other proven forms of research and development. The authors also warned that if prizes were poorly designed, managed, and awarded they could prove “ineffective or even harmful”.

That makes it essential to design competitions in careful and precise detail. It also helps if there are periodic payouts along the way to encourage the most promising ideas. Many companies have embraced the concept of open innovation and increasingly look to collaborate with outside partners to develop fresh ideas, sometimes by means of corporate prizes….(More)”.

Bad Governance and Corruption

Curated on Posted on by Stefaan Verhulst

Textbook by Richard Rose and Caryn Peiffer: “This book explains why the role of corruption varies greatly between public services, between people, between national systems of governance, and between measures of corruption.

More than 1.8 billion people pay the price of bad government each year, by sending a bribe to a public official.

In developing countries, corruption affects social services, such as health care and education, and law enforcement institutions, such as the police. When public officials do not act as bureaucrats delivering services by the book, people can try to get them by hook or by crook. The book’s analysis draws on unique evidence: a data base of sample surveys of 175,000 people in 125 countries in Africa, Asia, the Middle East, Europe, and North and South America. The authors avoid one-size-fits-all proposals for reform and instead provide measures that can be applied to particular public services to reduce or eliminate opportunities for corruption….(More)”.