Modernizing government’s approach to transportation and land use data: Challenges and opportunities

Curated on Posted on by Stefaan Verhulst

Adie Tomer and Ranjitha Shivaram at Brookings: “In the fields of transportation and land use planning, the public sector has long taken the leading role in the collection, analysis, and dissemination of data. Often, public data sets drawn from traveler diaries, surveys, and supply-side transportation maps were the only way to understand how people move around in the built environment – how they get to work, how they drop kids off at school, where they choose to work out or relax, and so on.

But, change is afoot: today, there are not only new data providers, but also new types of data. Cellphones, GPS trackers, and other navigation devices offer real-time demand-side data. For instance, mobile phone data can point to where distracted driving is a problem and help implement measures to deter such behavior. Insurance data and geo-located police data can guide traffic safety improvements, especially in accident-prone zones. Geotagged photo data can illustrate the use of popular public spaces by locals and tourists alike, enabling greater return on investment from public spaces. Data from exercise apps like Fitbit and Runkeeper can help identify recreational hot spots that attract people and those that don’t.

However, integrating all this data into how we actually plan and build communities—including the transportation systems that move all of us and our goods—will not be easy. There are several core challenges. Limited staff capacity and restricted budgets in public agencies can slow adoption. Governmental procurement policies are stuck in an analog era. Privacy concerns introduce risk and uncertainty. Private data could be simply unavailable to public consumers. And even if governments could acquire all of the new data and analytics that interest them, their planning and investment models must be updated to fully utilize these new resources.

Using a mix of primary research and expert interviews, this report catalogs emerging data sets related to transportation and land use, and assesses the ease by which they can be integrated into how public agencies manage the built environment. It finds that there is reason for the hype; we have the ability to know more about how humans move around today than at any time in history. But, despite all the obvious opportunities, not addressing core challenges will limit public agencies’ ability to put all that data to use for the collective good….(More)”

Why and How Open Data Matters for Developing Economies

Curated on Posted on by Stefaan Verhulst

“The GovLab is pleased to announce the launch of a new report that assesses and explores ways open data can be used in developing economies, “Open Data in Developing Economies: Toward Building an Evidence Base on What Works and How.” The new report co-authored by Stefaan Verhulst and Andrew Young seeks to :

(1) provides an evidence-based framework governments, NGOs, donors, and others can use to assess the impacts resulting from the use of open data in developing economies;

(2) outlines four key impact areas gleaned from 12 case studies that feature real-world examples from 12 countries, ranging from Colombia to Nepal; and

(3) identifies 27 critical factors that help to determine the success (or failure) of open data uses in developing economies, organized into a newly-created Periodic Table of Open Data, along with recommendations for both practitioners and decision-makers, including donor agencies.

table

The “Open Data in Developing Economies” report is the result of a months-long collaboration between The GovLab and several partners, including the U.S. Agency for International Development, FHI 360, and the World Wide Web Foundation.

The full report and cases studies are available at ODimpact.org…”

 

From binoculars to big data: Citizen scientists use emerging technology in the wild

Curated on Posted on by Stefaan Verhulst

Interview by Rebecca Kondos: “For years, citizen scientists have trekked through local fields, rivers, and forests to observe, measure, and report on species and habitats with notebooks, binoculars, butterfly nets, and cameras in hand. It’s a slow process, and the gathered data isn’t easily shared. It’s a system that has worked to some degree, but one that’s in need of a technology and methodology overhaul.

Thanks to the team behind Wildme.org and their Wildbook software, both citizen and professional scientists are becoming active participants in using AI, computer vision, and big data. Wildbook is working to transform the data collection process, and citizen scientists who use the software have more transparency into conservation research and the impact it’s making. As a result, engagement levels have increased; scientists can more easily share their work; and, most important, endangered species like the whale shark benefit.

In this interview, Colin Kingen, a software engineer for WildBook, (with assistance from his colleagues Jason Holmberg and Jon Van Oast) discusses Wildbook’s work, explains classic problems in field observation science, and shares how Wildbook is working to solve some of the big problems that have plagued wildlife research. He also addresses something I’ve wondered about: why isn’t there an “uberdatabase” to share the work of scientists across all global efforts? The work Kingen and his team are doing exemplifies what can be accomplished when computer scientists with big hearts apply their talents to saving wildlife….(More)”.

Some Countries Like ‘Nudges’ More Than Others

Curated on Posted on by Stefaan Verhulst

Cass Sunstein at Bloomberg: “All over the world, private and public institutions have been adopting “nudges” — interventions that preserve freedom of choice, but that steer people in a particular direction.

A GPS device nudges you. So does a reminder from your doctor, informing you that you have an appointment next Wednesday; an automatic enrollment policy from your employer, defaulting you into a 401(k) plan; and a calorie label at fast-food restaurants, telling you that a cheeseburger won’t be great for your waistline.

Recent evidence demonstrates that nudges can be amazingly effective — far more so, per dollar spent, than other tools, such as economic incentives. But a big question remains: Across different nations, do nudges have the same impact? Here’s a cautionary note.

One of the most famous success stories in the annals of nudging comes from the U.K. To encourage delinquent taxpayers to pay up, British officials simply informed them, by letter, that the overwhelming majority of British taxpayers pay their taxes on time.

It worked. Within just a few weeks, the letters produced millions of dollars in additional revenue. Consistent with standard findings in behavioral science, recipients of the letters didn’t like learning that they were deviating from the social norm. Like most of us, they didn’t want to be creeps or shirkers, and so they paid up.

For other nations, including the U.S., that was an intriguing finding. So our Department of Treasury tried the same approach. It sent letters to delinquent taxpayers, informing them (accurately) that 91 percent of American taxpayers pay on time. On the basis of the British data, the expectation was that a lot of people would be ashamed, and pay their taxes.

Except they didn’t. The U.S. Treasury didn’t get any more money.

How come? It’s reasonable to speculate that in the U.S., delinquent taxpayers just don’t care about the social norm. If they learn about it, they still aren’t motivated to pay.

This finding demonstrates that different groups can react very differently to nudges. It’s well known that when people are told that they are using more energy than their neighbors, they scale back — so that information is an effective nudge. But a study in California suggests that things are a bit more complicated….

In general, we don’t yet have a lot of evidence of international differences on the impact of nudges. But it would be surprising if such evidence doesn’t start to accumulate. Wherever people begin with strong preferences, and don’t like the direction in which they are being nudged, nudges are going to have a weaker effect.

For many nudges, that’s just fine. Actually, it’s part of the point….(More)”.

Government initiative offers Ghanaians chance for greater participation

Curated on Posted on by Stefaan Verhulst

Springwise: “Openness and transparency are key ingredients in building an accountable and effective democratic government. An “open” government is transparent, accessible to anyone, anytime, anywhere; and is responsive to new ideas and demands. The key to this is providing access to accurate data to all citizens. However, in many countries, a low rate of citizen participation and involvement has led to poor accountability from government officials. In Ghana, a new project, TransGov, is developing innovative tools to foster participation in local governance of marginalised groups, and improve government accountability to those who need it most.

TransGov’s research found that many Ghanaians were not aware of the status of local development projects, and this has led to a general public apathy, where people felt they had no influence on getting the government to work for them. TransGov created a platform to enhance information disclosure, dissemination and to create ways for citizens to engage with the local leaders in their communities. The TransGov platform allows all citizens to track the progress of government projects in their area and to publish information about those projects. TransGov has four integrated platforms, including a website, mobile app, voice response technology (IVR) and SMS – to allow the participation of people from a wide range of socio-economic backgrounds.

The organization has recently partnered with the government-sponsored Ghana Open Data Initiative, to share resources, tools, and research and hold workshops and seminars. This is aimed to strengthen various government agencies in collecting and managing data for public use. The hope is that making this information more accessible will help create more business opportunities and drive innovation, as well as increasing democratic participation. We have seen this in educational radio broadcasts in Cairo subways and an app that allows citizen feedback on city development….(More)”.

How Africa’s Data Revolution Can Deliver Sustainable Development Outcomes

Curated on Posted on by Stefaan Verhulst

Donald Mogeni at Huffington Post: “…As a demonstration of this political will, several governments in Africa are blazing the trail in numerous ways. For instance, the Government of Senegal now considers investment in data as important as it would treat investment in physical infrastructure such as roads. In Ghana and Sierra Leone, more policy-makers and legislators are now using data to inform their work and make planning is continuously evidence-based.

Despite the progressive developments, several cautionary statements are worth noting. Firstly, data is not a silver-bullet to addressing present development challenges and/or problems. To be transformative, use of data and evidence must include political agency and citizen mobilization. Thus, while data may highlight important development cleavages, it may not guarantee change if not used appropriately within the various political contexts. ‘Everyone Counts’, a new global initiative by CARE, KWANTU and World Vision (that was also showcased in the meeting) seeks to contribute to this agenda.

Secondly, there is need for data ‘experts’ to move beyond the chronic obsession with big numbers to ensure greater inclusion of marginalised and vulnerable segments of the population. Achieving this will require a ‘business unusual’ approach that devises better data collection methodologies and technologies that must collect more and better than ever before. This ‘new’ data should then be used together with administrative and open data to ensure that ‘no one is left behind’.

Thirdly, the utility of citizen-generated data is still contentious – especially within state institutions. Increasing the value of this data must therefore involve standardization of data collection tools and methodologies across the board (to the extent possible), making consideration for ethical approvals, subjecting this data to quality audits and triangulation, as well as adhering to quality assurance standards.

Fourthly, the emergence of various data communities within African countries has made the roles of National Statistical Offices in the data ecosystem even more crucial. However, significant capacity and technical disparities exist between the various National Statistical Offices (NSOs) in Africa. To realise the potential of data and statistics in achieving sustainable development outcomes, financial and human capacities of these institutions must to be enhanced….(More)”.

Troops, Trolls and Troublemakers: A Global Inventory of Organized Social Media Manipulation

Curated on Posted on by Stefaan Verhulst

Report by Samantha Bradshaw and Philip N. Howard: “Cyber troops are government, military or political party teams committed to manipulating public opinion over social media. In this working paper, we report on specific organizations created, often with public money, to help define and manage what is in the best interest of the public. We compare such organizations across 28 countries, and inventory them according to the kinds of messages, valences and communication strategies used. We catalogue their organizationalforms and evaluate their capacities in terms of budgets and staffing. This working paper summarizes the findings of the first comprehensive inventory of the major organizations behind social media manipulation. We find that cyber troops are a pervasive and global phenomenon. Many different countries employ significant numbers of people and resources to manage and manipulate public opinion online, sometimes targeting domestic audiences and sometimes targeting foreign publics.

  •  The earliest reports of organized social media manipulation emerged in 2010, and by 2017 there are details on such organizations in 28 countries.
  • Looking across the 28 countries, every authoritarian regime has social media campaigns targeting their own populations, while only a few of them target foreign publics. In contrast, almost every democracy in this sample has organized social media campaigns that target foreign publics, while political‐party‐supported campaigns target domestic voters. 
  • Authoritarian regimes are not the only or even the best at organized social media manipulation. The earliest reports of government involvement in nudging public opinion involve democracies, and new innovations in political communication technologies often come from political parties and arise during high‐profile elections.
  • Over time, the primary mode for organizing cyber troops has gone from involving military units that experiment with manipulating public opinion over social media networks to strategic communication firms that take contracts from governments for social media campaigns….(More)”

A New Framework for Free Movement of Data

Curated on Posted on by Stefaan Verhulst
Lisbon Council: “How can we make Europe a leader in the global data economy? How can we make sure that the important advances in data analytics – the diseases that will be cured, the traffic congestions alleviated, the social problems correctly analysed – are there for citizens to enjoy and companies and institutions to develop? In this ground-breaking study, the Lisbon Council explores A New Framework for Free Movement of Data in the Digital Age: Making Europe a Data Economy. The paper analyses an array of state-of-the-art proposals for facilitating data flows and proposes a three-point roadmap for improving the “free movement of data” in Europe: adopt “once-only” at the European level; strengthen European-level cyber security and crack down on unjustified data localisation; and develop more open and transparent policies for data sharing around a new concept of “co-ownership.”…(More)”.

Digital Government Units: Origins, Orthodoxy and Critical Considerations for Public Management Theory and Practice

Curated on Posted on by Stefaan Verhulst

Paper by Amanda Clarke: “From 2011 onwards, Digital Government Units (DGUs) have quickly emerged as a preferred solution for tackling the over-cost and under-performing digital services and lagging digital transformation agendas plaguing today’s governments. DGUs represent a common machinery of government phenomenon insofar as they all exist at the centre of the state, and adopt a shared orthodoxy, favouring agile, user-centric design, open-source technologies, pluralistic procurement, data-driven decision-making, horizontal ‘platform’ based solutions and a ‘delivery-first’ ethos. However, DGUs are differentiated in practice by their governance structures, resources and powers, adding notable complexity to this recent public management trend. Acknowledging the speedy policy transfer that has seen DGUs spread globally despite a lack of critical appraisal of their value and shortcomings, the paper highlights four critical considerations that governments and their observers should account for when assessing DGUs as a potential instrument of digital era public management renewal….(More)”.

Crowdsourcing Government: Lessons from Multiple Disciplines

Curated on Posted on by Stefaan Verhulst

Helen Liu in the Public Administration Review: “Crowdsourcing has proliferated across disciplines and professional fields. Implementers in the public sector face practical challenges, however, in the execution of crowdsourcing. This review synthesizes prior crowdsourcing research and practices from a variety of disciplines and focuses to identify lessons for meeting the practical challenges of crowdsourcing in the public sector. It identifies three distinct categories of crowdsourcing: organizations, products and services, and holistic systems. Lessons about the fundamental logic of process design—alignment, motivation, and evaluation—identified across the three categories are discussed. Conclusions drawn from past studies and the resulting evidence can help public managers better design and implement crowdsourcing in the public sector.

Practitioner Points

  • Crowdsourcing studies in the public sector show that properly designed crowdsourcing platforms can empower citizens, create legitimacy for the government with the people, and enhance the effectiveness of public services and goods.
  • Research suggests that crowdsourcing decisions should be based on both solutions necessary to resolve public problems and appropriate tasks for participants who have knowledge or skills.
  • Evidence shows that prizes and rewards can increase participation rates, but opportunities for learning and skill building are essential for enhancing the quality of participants’ contributions.
  • Studies indicate that a crowdsourcing approach empowers participants through peer review by adopting constructive competition and supportive cooperation designs in the review process.
  • Studies illustrate that the establishment of an effective reputation system in the crowdsourcing process can ensure legitimate evaluation….(More)”.