Socialstructing


“A new kind of society in which amplified individuals—individuals empowered with technologies and the collective intelligence of others in their social network—can take on many functions that previously only large organizations could perform, often more efficiently, at lower cost or no cost at all, and with much greater ease.”

Marina Gorbis, executive director of the Institute for the Future (IFTF), released a book entitled The Nature of the Future: Dispatches from the Socialstructed World. According to the IFTF website, the book “offers an inspiring portrayal of how new technologies are giving individuals so much power to connect and share resources that networks of individuals—not big organizations—will solve a host of problems by reinventing business, education, medicine, banking, government, and scientific research.” In her review in the New York Journal of BooksGeri Spieler argues that, when focusing on the book’s central premise, Gorbis “breaks through to the reader as to what is important here: the future of a citizen-created world.”

In many ways, the book joins the growing literature on swarmswikinomicscommons-based and peer-to-peer production methods enabled by advances made in technology:

“Empowered by computing and communication technologies that have been steadily building village-like networks on a global scale, we are infusing more and more of our economic transactions with social connectedness….The new technologies are inherently social and personal. They help us create communities around interests, identities, and common personal challenges. They allow us to gain direct access to a worldwide community of others. And they take anonymity out of our economic transactions.”

Marina Gorbis subsequently describes the impact of these technologies on how we operate as “socialstructing”:

“We are moving away from the dominance of the depersonalized world of institutional production and creating a new economy around social connections and social rewards—a process I call socialstructing. … Not only is this new social economy bringing with it an unprecedented level of familiarity and connectedness to both our global and our local economic exchanges, but it is also changing every domain of our lives, from finance to education and health. It is rapidly ushering in a vast array of new opportunities for us to pursue our passions, create new types of businesses and charitable organizations, redefine the nature of work, and address a wide range of problems that the prevailing formal economy has neglected, if not caused.

Socialstructing is in fact enabling not only a new kind of global economy but a new kind of society, in which amplified individuals—individuals empowered with technologies and the collective intelligence of others in their social network—can take on many functions that previously only large organizations could perform, often more efficiently, at lower cost or no cost at all, and with much greater ease.”

Following a brief intro describing the social and technical drivers behind socialstructing the book describes its manifestation in finance, education, governance, science, and health. In the chapter “governance beyond government” the author advocates the creation of a revised “agora” modeled on the ancient Greek concept of participatory democracy. Of particular interest, the chapter describes and explains the legitimacy deficit of present-day political institutions and governmental structures:

“Political institutions are shaped by the social realities of their time and reflect the prevailing technological infrastructure, levels of knowledge, and citizen values. In ancient Athens, a small democratic state, it was possible to gather most citizens in an assembly or on a hill to practice a direct form of democracy, but in a country with millions of people this is nearly impossible. The US Constitution and governance structure emerged in the eighteenth century and were products of a Newtonian view of the universe….But while this framework of government  and society as machines worked reasonably well for several centuries, it is increasingly out of sync with today’s reality and level of knowledge.”

Building upon the deliberative polling process developed by Professor James Fishkin, director of the Center for Deliberative Democracy at Stanford University, the author proposes and develops four key elements behind the so-called socialstructed governance:

The chapter provides for an interesting introduction to the kind of new governance arrangements made feasible by increased computing power and the use of collaborative platforms. As with most literature on the subject, little attention, however, is paid to evidence on whether these new platforms contribute to more legitimate and effective outcomes–a necessary next step to move away from “faith-based” discussions to more evidence-based interventions.

Slacktivism


A pejorative term that belittles easily performed activities that do not express a full–blown political commitment.

Research featured in the New Scientist focuses on the impact of so-called “slacktivism”, or “low-cost, low-risk online activism,” on subsequent civic action. A detailed analysis of slacktivism was developed by Henrik Serup Christensen in his 2011 paper in First Monday where he defined the concept and its origin as follows:

“Slacktivism has become somewhat of a buzzword when it comes to demeaning the electronic versions of political participation. The origins of the term slacktivism is debated, but Fred Clark takes credit for using the term in 1995 in a seminar series held together with Dwight Ozard. However, they used it to shorten slacker activism, which refer to bottom up activities by young people to affect society on a small personal scale used. In their usage, the term had a positive connotation.

Today, the term is used in a more negative sense to belittle activities that do not express a full–blown political commitment. The concept generally refer to activities that are easily performed, but they are considered more effective in making the participants feel good about themselves than to achieve the stated political goals. Slacktivism can take other expressions, such as wearing political messages in various forms on your body or vehicle, joining Facebook groups, or taking part in short–term boycotts such as Buy Nothing Day or Earth Hour.”

The research featured in the New Scientist comprises work by Yu-Hao Lee and Gary Hsieh, both from Michigan State University, who analyzed the effects of slacktivism following (using the description of the New Scientist) “the Colorado cinema shootings in 2012, which had prompted wide debate over access to firearms. Hsieh’s team recruited 759 US participants from Amazon’s Mechanical Turk crowdsourcing marketplace and surveyed them for their position on gun control. They asked people if they would sign an e-petition to either ban assault rifles or expand access to guns. Some of the participants then had the opportunity to donate to a group that was pro or against gun control. Another group, including people from both sides of the gun debate, were asked to donate to an education charity.”

“We found that participants who signed the online petition were significantly more likely to donate money to a related charity, demonstrating a consistency effect. We also found that participants who did not sign the petition donated significantly more money to an unrelated charity , demonstrating a  moral balancing  effect. The results suggest that  exposure to an online activism influences individual decision on  subsequent civic actions.”

These two psychological effects provide additional insight on whether or not slacktivism is damaging real citizen engagement and potentially replacing meaningful action – as suggested in the below UNICEF video–part of a series titled “Likes Don’t Save Lives”:

Working Anarchy / Peer Mutualism


“Voluntaristic associations that do not depend on direct or delegated power from the state, and in particular do not depend on delegated legitimate force that takes a proprietary form and is backed by shared social understandings of how one respects or complies with another’s proprietary claim.”

Since the 1990s, Yochai Benkler, Berkman Professor of Entrepreneurial Legal Studies at Harvard Law School, has been instrumental in documenting (and advocating for) the economic and societal value of an information commons and decentralized ways of collaboration, especially as it applies to innovation. Both his books The Penguin and the Leviathan: How Cooperation Triumphs over Self-Interest (Crown 2011); and The Wealth of Networks: How Social Production Transforms Markets and Freedom (Yale University Press, 2006) are required reading for anyone interested in social networks, open innovation, and participatory democracy.

Politics & Society carries a new paper by Prof. Benkler entitled “Practical Anarchism : Peer Mutualism, Market Power, and the Fallible State”. The paper considers “several working anarchies in the networked environment, and whether they offer a model for improving on the persistent imperfections of markets and states”. In particular, Prof. Benkler tries to capture and analyze our growing experience with what he calls:

“peer mutualism: voluntaristic cooperation that does not depend on exclusive proprietary control or command relations as among the cooperators, and in many instances not even as common defense for the cooperators against nonparticipants.”

Later in the paper he describes “working anarchy”  or “peer mutualism” as:

“ voluntaristic associations that do not depend on direct or delegated power from the state, and in particular do not depend on delegated legitimate force that takes a proprietary form and is backed by shared social understandings of how one respects or complies with another’s proprietary claim.”

According to Benkler,—using a “utopian” position—these working anarchies have the potential to produce four effects:

  • “First, they offer their participants a chunk of life lived in effective, voluntary cooperation with others.

  • Second, they can provide for everyone a degree of freedom in a system otherwise occupied by state- and property-based capabilities; they do not normally displace these other systems, but they do offer a dimension along which, at least for that capability and its dependencies, we are not fully subject to power transmitted through either direct state control or the property system.

  • Third, they provide a context for the development of virtue; or the development of a cooperative human practice, for ourselves and with each other.

  • And fourth, they provide a new way of imagining who we are, and who we can be; a cluster of practices that allow us to experience and observe ourselves as cooperative beings, capable of mutual aid, friendship, and generosity, rather than as the utility-seeking, self-interested creatures that have occupied so much of our imagination from Hobbes to the neoclassical models whose cramped vision governs so much of our lives.”

The central purpose of the paper is to examine the above value proposition behind peer mutualism, using two key questions:

  • “First, there is the internal question of whether these models can sustain their nonhierarchical, noncoercive model once they grow and mature, or whether power relations generally, and in particular whether systematically institutionalized power: hierarchy, property, or both, reemerges in these associations.

  • The second question is whether those practices we do see provide a pathway for substantial expansion of the domains of life that can be lived in voluntaristic association, rather than within the strictures of state and hierarchical systems. In other words, do mutualistic associations offer enough of a solution space, to provisioning a sufficient range of the capabilities we require for human flourishing, to provide a meaningful alternative model to the state and the market across a significant range of human needs and activities?”

The paper subsequently reviews various “working anarchies” – ranging from the so-called paradigm cases involving IETF, FOSS, and Wikipedia to more recent cases of peer mutualism involving, for instance, Kickstarter, Kiva, Ushahidi, Open Data, and Wikileaks. The emerging insight from the comparative selection is that all the examples examined:

“are perfect on neither dimension. Internally, hierarchy and power reappear, to some extent and in some projects, although they are quite different than the hierarchy of government or corporate organization. Externally, there are some spectacular successes, some failures to thrive, and many ambiguous successes. In all, present experience supports neither triumphalism nor defeatism in the utopian project. Peer models do work, and they do provide a degree of freedom in the capabilities they provide. But there is no inexorable path to greater freedom through voluntary open collaboration. There is a good deal of uncertainty and muddling through.”

Despite the uncertainties and imperfections, Prof. Benkler advocates…

“to continue to build more of the spectacular or moderate successes, and to try to colonize as much of our world as possible with the mutualistic modality of social organization. It doesn’t have to be perfect; it merely needs to offer a new dimension or sufficient diversity in how it instantiates capabilities and transmits power to offer us, who inhabit the systems that these peer systems perturb, a degree of freedom.”

Cognitive Democracy


Equity of material, social, and cultural resources and making use of cognitive diversity to solve complex problems.

NYU had a LaPietra Dialogue on “Social Media and Political Participation” (#SMaPP_LPD). The purpose of the dialogue:

“We are only beginning to scratch the surface of developing theories linking social media usage to political participation and actually beginning to test causal relationships. At the same time, the data being generated by users of social media represents a completely unprecedented source of data recording how hundreds of millions of people around the globe interact with politics, the likes of which social scientists have never, ever seen; it is not too much of a stretch to say we are at a similar place to the field of biology just as the human genome was first being decoded. Thus the challenges are enormous, but the opportunities – and importance of the task – are just as important….The conference will serve to introduce cutting edge work being conducted in a field that barely existed five years ago to the public and students, to introduce the scholars participating in the conference to each other’s work, and also to play a role in building connections among the scholarly community working in this field.”

Among the presenters was Henry Farrell from George Washington University who drafted a paper with Cosma Shalizi on “Cognitive Democracy and the Internet” (an earlier version appeared on the Crooked Timber Blog).

In essence, the paper is focused on which social institutions (hierarchies, markets, or democracies) are better positioned to solve complex problems (resonating with The GovLab Research’s mapping of contemporary problems that drives government innovation).

“We start instead with a pragmatist question whether these institutions are useful in helping us solve diifficult social problems. Some political problems are simple: the solutions might not be easy to put into practice, but the problems are easy to analyze. But the most vexing problems are usually ones without any very obvious solutions. How do we change legal rules and social norms in order to mitigate the problems of global warming? How do we regulate financial markets so as to minimize the risk of new crises emerging, and limit the harm of those that happen? How do we best encourage the spread of human rights internationally?

These problems all share two important features. First, they are social. That is, they are problems which involve the interaction of many human beings, with different interests, desires, needs and perspectives. Second, they are complex problems, in the sense that scholars of complexity understand the term. To borrow the defi nition of Page (2011, p. 25), they involve diverse entities that interact in a network or contact structure (italics in the original).”

They subsequently critique the capacity of hierarchies and markets to address these “social problems.” Of particular interest is their assessment of the current “nudge” theories:

“Libertarian paternalism is flawed, not because it restricts peoples’ choices, but because it makes heroic assumptions about choice architects’ ability to figure out what the choices should be, and blocks the architects’ channels for learning better. Libertarian paternalism may still have value where people likely do want, e.g., to save more or take more exercise, but face commitment problems, or when other actors have an incentive to misinform these people or to structure their choices in perverse ways in the absence of a “good” default. However, it will be far less useful, or even actively pernicious, in complex situations, where many actors with different interests make interdependent choices”

The bulk of the paper focuses on the value and potential of democracy to solve problems (where diversity has a high premium). With regard to the current state of our democratic institutions, the paper observes that

“We have no reason to think that actually-existing democratic structures are as good as they could be, or even close. If nothing else, designing institutions is, itself, a highly complex problem, where even the most able decision-makers have little ability to foresee the consequences of their actions. Even when an institution works well at one time, it does so in a context of other institutions and social and physical conditions, which are all constantly changing. Institutional design and reform, then, is always a matter of more or less ambitious “piecemeal social experiments”, to use the phrase of Popper…As emphasized by Popper, and independently by Knight and Johnson, one of the strengths of democracy is its ability to make, monitor, and learn from such experiments”.

Taking into account current advances in technology, Farrell and Shalizi state:

“One of the great aspects of the current moment, for cognitive democracy, is that it has become (comparatively) very cheap and easy for such experiments to be made online, so that this design space can be explored.”

They subsequently conclude emphasizing the need for “cognitive democracy” :

“Democracy, we have argued, has a capacity unmatched among other macro-institutions to actually experiment, and to make use of cognitive diversity in solving complex problems. To realize these potentials, democratic structures must themselves be shaped so that social interaction and cognitive function reinforce each other. But the cleverest institutional design in the world will not help unless the resources (material, social, cultural) needed for participation are actually broadly shared. This is not, or not just, about being nice or equitable; cognitive diversity is not something we can afford to waste.”

Churnalism


‘Churnalism’ is a news article that is published as journalism, but is essentially a press release without much added.

The Sunlight Foundation and the Media Standards Trust launched Churnalism US, “a new web tool and browser extension that allows anyone to compare the news you read against existing content to uncover possible instances of plagiarism” (churned from their blog post).

The new tool is inspired by the UK site “churnalism.com” (a project of the Media Standards Trust). According to the FAQ of Churnalism.com:

‘Churnalism’ is a news article that is published as journalism, but is essentially a press release without much added. In his landmark book, Flat Earth NewsNick Davies wrote how ‘churnalism’ is produced by “Journalists who are no longer gathering news but are reduced instead to passive processors of whatever material comes their way, churning out stories, whether real event or PR artifice, important or trivial, true or false” (p.59).

According to the Cardiff University research that informed Davies’ book, 54% of news articles have some form of PR in them. The word ‘churnalism’ has been attributed to BBC journalist Waseem Zakir.

“Of course not all churnalism is bad. Some press releases are clearly in the public interest (medical breakthroughs, government announcements, school closures and so on). But even in these cases, it is better that people should know what press release the article is based on than for the source of the article to remain hidden.”

In a detailed blog post, Drew Vogel, a developer on Churnalism US, explains the nuts and bolts behind the site, which is fueled by a full-text search database named SuperFastMatch.

Kaitlin Devine, another developer on Churnalism, provides a two-minute tutorial on how Churnalism US works:

Cognitive Overhead


/ˈkɑgnɪtɪv ˈoʊvərˌhɛd/

How many logical connections or jumps your brain has to make in order to understand or contextualize the thing you’re looking at.”

In an earlier post, we reviewed Cass Sunstein’s latest book on the need for government to simplify processes so as to be more effective and participatory. David Lieb, co-founder and CEO of Bump, recently expanded upon this call for simplicity in a blog post at TechCrunch, arguing that anyone trying to engage with the public “should first and foremost minimize the Cognitive Overhead of their products, even though it often comes at the cost of simplicity in other areas”

When explaining what Cognitive Overhead means, David Lieb uses the definition coined by Chicago web designer and engineer David Demaree: cognitive overhead describes “how many logical connections or jumps your brain has to make in order to understand or contextualize the thing you’re looking at.”

David Lieb says: “Minimizing cognitive overhead is imperative when designing for the mass market. Why? Because most people haven’t developed the pattern matching machinery in their brains to quickly convert what they see in your product (app design, messaging, what they heard from friends, etc.) into meaning and purpose.”

In many ways, the concept resonates with the so-called “Cognitive Load Theory” (CLT) which taps into educational psychology and has been used widely for the design of multimedia and other learning materials (to prevent over-load). CLT focuses on the best conditions that are aligned with human cognitive architecture (where short-term memory is limited in the number of elements it can contain simultaneously). John Sweller, the founder of CLT, and others have therefore focused on the role of acquiring schemata (mind maps) to learn.

So how can we provide for cognitive simplicity? According to Lieb, we need to:

  • “Put the user “in the middle of your flow. Make them press an extra button, make them provide some inputs, let them be part of the service-providing, rather than a bystander to it.”;
  • Give the user real-time feedback;
  • Slow down provisioning. Studies have shown that intentionally slowing down results on travel search websites can actually increase perceived user value — people realize and appreciate that the service is doing a lot of work searching all the different travel options on their behalf.”

It seems imperative that anyone who wants to engage with the public (to tap into the “cognitive surplus” (Clay Shirky) of the crowd) must focus–when for instance, defining the problem that needs to be solved—on the cognitive overhead of their engagement platform and message.

Interpretative Communities


Communities to sense locally of open government data.

A new paper on “Local governance in the new information ecology” in the journal Public Money & Management calls for the creation of “interpretative communities” to make sense locally of open government data. In particular, they argue that:

“The availability of this open government data… solves nothing: as many writers have pointed out, such data needs to be interpreted and interpretation is always a function of a collective—what has been called an ‘interpretative’ or ‘epistemic’ community.”

The call mirrors the emerging view that the next stage regarding open data is to focus on making sense of the data and using it to serve the public good.

The authors identify “three different models of ‘interpretative communities’ that have emerged over the last few decades, drawing on, respectively, literary theory, science and technology studies and international politics”—including reference groups, epistemic communities, and expert networks. As to developing these communities locally, the paper states that it will require us…

“to rethink the resources and institutions that could support a local use of OGD and other resources. Such institutional support for local interpretation cannot be wholly local but needs to draw, in a critical and interactive manner, on wider knowledge bases. In the end, the model of the local that needs to be mobilized is not one based on spatial propinquity alone, or on a bounded sense of local, but one in which the local is seen as relational, connected and dynamic…we might look to the new technologies, and the newly-emerged social networks or Web 2.0 in particular, for such a balance of the local and the extra local”.

The paper ultimately is a critique of the current movement to provide open data that is presented as objective knowledge but is based on a “view from nowhere”…

“To make it into the view from somewhere will require the construction of powerful, yet open, interpretative communities to enact local governance with all of the subsequent questions arising about current modes of democratic representation, sectional interests in the third and private sector and centrallocal government dynamics. The prospects of such an information ecology to support interpretative community building emerging in the current environment in anything other than a piecemeal and reactive way do not appear promising.”

Crowdscaling


“Crowdscaling taps into the energy of people around the world that want to contribute. […] It grows and scales its impact outward by empowering the success of others.”

Let’s consider these numbers that were shared in February of this year:

  • 3,190 TEDx events have happened around the world (since 2009)
  • 800 cities around the world have hosted one or more TEDx event
  • 126 countries have hosted one or more TEDx events
  • 12,900 TEDxTalks have been delivered

The first TEDx organizer, Krisztina “Z” Holly, explains these numbers of  growth in the Huffington Post as resulting from “crowdscaling”:

“Like crowdsourcing, crowdscaling taps into the energy of people around the world that want to contribute. But while crowdsourcing pulls in ideas and content from outside the organization, crowdscaling grows and scales its impact outward by empowering the success of others.”

Krisztina identifies two critical success factors behind “crowdscaling”:

  • Adopting a “platform” model of institutional organization

“It is a business strategy that, instead of using a top-down, command-and-control approach for growth, builds on the nature of today’s hyper-connected, open, and globalized world to leverage customers, partners, even competitors. Organizations can achieve enormous scale and influence by creating the platform on which others can build, and aligning stakeholders so they feel partial ownership of the movement.”

  • Strong commitment from the top

“While the approach requires only modest investment, it does need a large commitment from the top. It can make typical leaders very uneasy, because they are no longer in complete control. (Imagine having over a thousand volunteer teams, who aren’t employed by you and can’t be fired by you, creating events around the world in your name! That’s enough to give a typical corporate executive night sweats.)”

Datafication


The rendering of more aspects of everyday life into new data formats.

Kenneth Neil Cukier, data editor at The Economist and co-author of  Big Data: A Revolution That Will Transform How We Live, Work, and Think (listen to a his interview on NPR) recently explained at Big Think a new term that describes how data mediates our lives: Datafication.

“Datafication refers to the fact that we’re looking at more aspects of life that we never actually understood as being informational before.  And finding out that that in fact there is an informational quality to it that we can render into a data format. So what we’re seeing with social media companies is they’re actually datafying aspects of the life that we never really saw that could be datafied. So for example Facebook datafies our friendships. Twitter datafies our whispers or maybe our stray thoughts.  And LinkedIn datafies our professional contacts.  And more and more and more are we seeing that we’re able to take the daily interactions of living, things that we never really saw that can be rendered into a data format and we’re putting it into data formats.”

Potential of datafication for re-imagining governance? Kenneth says:

“you can just use your imagination and think of some of the extraordinary uses.  One way that we’re doing it is looking at who contacts whom on Twitter and who’s one’s followers are.  And we’re able to identify that, and we never known this before that subpopulations exist that are either immunized for the flu or are not.  Now it’s a public health issue.  The whole point of vaccinations is that you take a broad population, you vaccinate many but not all and everyone is covered. What we’ve just now learned with Twitter is that this idea of herd immunity might not be the case because there’s whole subgroups of the population that all don’t get vaccinated yet they all hang out together.  They do virtually and we’re seeing that those virtual ties are also physical ties.  I want to stress this sounds like it might be an intuitive thing.  It’s not.  It sounds like this might just be a nice thing to know, it’s deadly important.  It’s very serious.”

Watch the Video of Kenneth discussing Datafication: