Governance Reforms: the Good, the Bad, and the Ugly; and the Sound: Examining the Past and Exploring the Future of Public Organizations


Ali Farazmand in Public Organization Review: “This paper addresses governance reforms of the last three and a half decades and looks into the future. This is done in three parts. The first part presents a birds-eye view of the massive literature on governance and governance reforms with a focus on the good, the bad, and ugly sides, then in part two argues for an alternative concept or theory of “sound governance” with characteristics and dimensions that overcome the deficiencies of other models of governance. As a consequence of reforms, the third part examines the past and explores the future of public organizations via “going home” as a conclusion with possible scenarios, challenges, and opportunities….(More)”

Growing government innovation labs: an insider’s guide


Report by UNDP and Futurgov: “Effective and inspirational labs exist in many highly developed countries. In Western Europe, MindLab (Denmark) and The Behavioural Insights Team (UK) push their governments to re-imagine public services. In Asia, the Innovation Bureau in Seoul, South Korea, co-designs better services with citizens.

However, this guide is aimed towards those working in the development context. The authors believe their collective experience of running labs in Eurasia, Asia and the Middle East is directly transferrable to other regions who face similar challenges, for example, moving from poverty to inequality, or from a recent history of democratisation towards more open government.

This report does not offer a “how-to” of innovation techniques — there are plenty of guides out there. Instead, we give the real story of how government innovation labs develop in regions like ours: organic and people-driven, often operating under the radar until safe to emerge. We share a truthful  examination of the twists and turns of seeding, starting up and scaling labs, covering the challenges we faced and our failures, as much as our successes. …(More)”.

Open data is shaking up civic life in eastern Europe


 in the Financial Times: “I often imagine how different the world would look if citizens and social activists were able to fully understand and use data, and new technologies. Unfortunately, the entry point to this world is often inaccessible for most civil society groups…

The concept of open data has revolutionised thinking about citizens’ participation in civic life. Since the fall of communism, citizens across central and eastern Europe have been fighting for more transparent and responsive governments, and to improve collaboration between civil society and the public sector. When an institution makes its data public, it is a sign that it is committed to being transparent and accountable. A few cities have opened up data about budget spending, for example, but these remain the exception rather than the rule. Open data provides citizens with a tool to directly engage in civic life. For example, they can analyse public expenses to check how their taxes are used, track their MP’s votes or monitor the legislative process….

One of the successful projects in Ukraine is the Open School app, which provides reviews and ratings of secondary schools based on indicators such as the number of pupils who go on to university, school subject specialisations and accessibility. It allows students and parents to make informed decisions about their educational path… Another example comes from the Serbian city of Pancevo, where a maths teacher and a tax inspector have worked together to help people navigate the tax system. The idea is simple: the more people know about taxes, the less likely they are to unconsciously violate the law. Open Taxes is a free, web-based, interactive guide to key national and local taxes…(More)”

Better Data for Better Policy: Accessing New Data Sources for Statistics Through Data Collaboratives


Medium Blog by Stefaan Verhulst: “We live in an increasingly quantified world, one where data is driving key business decisions. Data is claimed to be the new competitive advantage. Yet, paradoxically, even as our reliance on data increases and the call for agile, data-driven policy making becomes more pronounced, many Statistical Offices are confronted with shrinking budgets and an increased demand to adjust their practices to a data age. If Statistical Offices fail to find new ways to deliver “evidence of tomorrow”, by leveraging new data sources, this could mean that public policy may be formed without access to the full range of available and relevant intelligence — as most business leaders have. At worst, a thinning evidence base and lack of rigorous data foundation could lead to errors and more “fake news,” with possibly harmful public policy implications.

While my talk was focused on the key ways data can inform and ultimately transform the full policy cycle (see full presentation here), a key premise I examined was the need to access, utilize and find insight in the vast reams of data and data expertise that exist in private hands through the creation of new kinds of public and private partnerships or “data collaboratives” to establish more agile and data-driven policy making.

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Applied to statistics, such approaches have already shown promise in a number of settings and countries. Eurostat itself has, for instance, experimented together with Statistics Belgium, with leveraging call detail records provided by Proximus to document population density. Statistics Netherlands (CBS) recently launched a Center for Big Data Statistics (CBDS)in partnership with companies like Dell-EMC and Microsoft. Other National Statistics Offices (NSOs) are considering using scanner data for monitoring consumer prices (Austria); leveraging smart meter data (Canada); or using telecom data for complementing transportation statistics (Belgium). We are now living undeniably in an era of data. Much of this data is held by private corporations. The key task is thus to find a way of utilizing this data for the greater public good.

Value Proposition — and Challenges

There are several reasons to believe that public policy making and official statistics could indeed benefit from access to privately collected and held data. Among the value propositions:

  • Using private data can increase the scope and breadth and thus insights offered by available evidence for policymakers;
  • Using private data can increase the quality and credibility of existing data sets (for instance, by complementing or validating them);
  • Private data can increase the timeliness and thus relevance of often-outdated information held by statistical agencies (social media streams, for example, can provide real-time insights into public behavior); and
  • Private data can lower costs and increase other efficiencies (for example, through more sophisticated analytical methods) for statistical organizations….(More)”.

“Nudge units” – where they came from and what they can do


Zeina Afif at the Worldbank: “You could say that the first one began in 2009, when the US government recruited Cass Sunstein to head The Office of Information and Regulatory Affairs (OIRA) to streamline regulations. In 2010, the UK established the first Behavioural Insights Unit (BIT) on a trial basis, under the Cabinet Office. Other countries followed suit, including the US, Australia, Canada, Netherlands, and Germany. Shortly after, countries such as India, Indonesia, Peru, Singapore, and many others started exploring the application of behavioral insights to their policies and programs. International institutions such as the World Bank, UN agencies, OECD, and EU have also established behavioral insights units to support their programs. And just this month, the Sustainable Energy Authority of Ireland launched its own Behavioral Economics Unit.

The Future
As eMBeD, the behavioral science unit at the World Bank, continues to support governments across the globe in the implementation of their units, here are some common questions we often get asked.

What are the models for a Behavioral Insights Unit in Government?
As of today, over a dozen countries have integrated behavioral insights with their operations. While there is not one model to prescribe, the setup varies from centralized or decentralized to networked….

In some countries, the units were first established at the ministerial level. One example is MineduLab in Peru, which was set up with eMBeD’s help. The unit works as an innovation lab, testing rigorous and leading research in education and behavioral science to address issues such as teacher absenteeism and motivation, parents’ engagement, and student performance….

What should be the structure of the team?
Most units start with two to four full-time staff. Profiles include policy advisors, social psychologists, experimental economists, and behavioral scientists. Experience in the public sector is essential to navigate the government and build support. It is also important to have staff familiar with designing and running experiments. Other important skills include psychology, social psychology, anthropology, design thinking, and marketing. While these skills are not always readily available in the public sector, it is important to note that all behavioral insights units partnered with academics and experts in the field.

The U.S. team, originally called the Social and Behavioral Sciences Team, is staffed mostly by seconded academic faculty, researchers, and other departmental staff. MineduLab in Peru partnered with leading experts, including the Abdul Latif Jameel Poverty Action Lab (J-PAL), Fortalecimiento de la Gestión de la Educación (FORGE), Innovations for Poverty Action (IPA), and the World Bank….(More)”

Federal Crowdsourcing and Citizen Science Catalog


About: “The catalog contains information about federal citizen science and crowdsourcing projects. In citizen science, the public participates voluntarily in the scientific process, addressing real-world problems in ways that may include formulating research questions, conducting scientific experiments, collecting and analyzing data, interpreting results, making new discoveries, developing technologies and applications, and solving complex problems. In crowdsourcing,organizations submit an open call for voluntary assistance from a group of individuals for online, distributed problem solving.

Projects in the catalog must meet the following criteria:

  • The project addresses societal needs or accelerates science, technology, and innovation consistent with a Federal agency’s mission.
  • Project outcomes include active management of data and data quality.
  • Participants serve as contributors, collaborators or co-creators in the project.
  • The project solicits engagement from individuals outside of a discipline’s or program’s traditional participants in the scientific enterprise.
  • Beyond practical limitations, the project does not seek to limit the number of participants or partners involved.
  • The project is opt-in; participants have full control over the extent that they participate.
  • The US Government enables or enhances the project via funding or providing an in-kind contribution. The US Government’s in-kind contribution to the project may be active or passive, formal or informal….(More)”.

Implementing Randomized Evaluations in Government


J-Pal Blog: “The J-PAL State and Local Innovation Initiative supports US state and local governments in using randomized evaluations to generate new and widely applicable lessons about the effectiveness of their programs and policies. Drawing upon the experience of the state and local governments selected to participate in the initiative to date, this guide provides practical guidance on how to identify good opportunities for randomized evaluations, how randomized evaluations can be feasibly embedded into the implementation of a program or policy, and how to overcome some of the common challenges in designing and carrying out randomized evaluations….(More)”.

Civil, the blockchain-based journalism marketplace, is building its first batch of publications


 “Civil is an idea that has started to turn heads, both among investors and within journalism circles. .. It’s also attracted its first publication, Popula, an alternative news and politics site run by journalist… Maria Bustillos, and joined by Sasha Frere-Jones, Ryan Bradley, Aaron Bady, and other big-name reporters. The site goes live in January.

Built on top of blockchain (the same technology that underpins bitcoin), Civil promises to use the technology to build decentralized marketplaces for readers and journalists to work together to fund coverage of topics that interest them, or for those in the public interest. Readers will support reporters using “CVL” tokens, Civil’s cryptocurrency, giving them a speculative stake in the currency that will — hopefully — increase in value as more people buy in over time. This, Civil, hopes will encourage more people to invest in the marketplaces, creating a self-sustaining system that will help fund more reporting…

Civil is also pitching its technology as a way for journalists around the world to fight censorship. Because all changes made to the blockchain are public, it’s impossible for third parties — governmental or otherwise — to change or alter the information on it without notice. “No one will be able to remove the record or prevent her organization from publishing what it wants to publish,” said Matthew Iles, Civil’s founder, referring to Popula. He also pointed to the other key parts of Civil’s value proposition, which include direct connections with readers, ease of access to financing, and a reduced reliance on third-party tech companies….(More)”.

Creative campaign helps earthquake victims


Springwise: “There were many offers of help after the shocking earthquake in Mexico on 19th September, but two creative directors from Mexico City agency Anonimo decided to do something a bit different. They created Arriba Mexico (which roughly translates as Up With Mexico), a website that initially looks very similar to a home rental site such as Airbnb, but rather than paying to stay in the home, the money paid actually goes directly to help those affected.

The site lists a number of properties destroyed in the earthquake, along with a description and photographs. Titles like ‘Rent a Loft in the Roma Neighborhood’ and ‘Stay in a Room in the Heart of Chiapas’ lead through to a description of the property and the price per night’s stay – which the site naturally informs is a symbolic stay. The user picks the property and the number of nights they’d like to stay for, and the total figure is their donation. 100 percent of the money raised goes directly to CADENA, a disaster relief charity. Some of the money was spent on shelters to provide temporary accommodation, while the eventual aim is to use the remaining funds to rebuild homes in the most heavily damaged areas of Mexico City, Puebla, Oaxaca and Chiapas. At the time of writing, the total money donated was just over USD 473,500. Over 350 died in the earthquake, which registered 8.1 on the Richter scale. Many organizations, governments and charities from all over the world have donated money and time to help the people of Mexico rebuild their lives.

Many innovators and companies are working hard to help those effected by natural disasters. One company in India has produced a modular home that’s built to withstand earthquakes, and MyShake is an app that helps people prepare for earthquakes….(More)”.

Leveraging Crowd Effectively: Bug Bounty Programs for Cybersecurity & Best Practices


Paper by Suresh Siva Malladi and Hemang Subramanian: “Drawing upon crowdsourcing models, bug bounty programs (BBPs) are entering the mainstream of information security with the potential to define future security strategies. However, current approaches in BBPs are limiting. We highlight prominent issues affecting BBPs and suggest actionable best practices to enhance effectiveness. We elaborate the role of scoping and incentives in recruiting and retaining talent. We explain methods to augment quality and mitigate negativity. We urge for a proactive stance to mitigate the unique challenges in BBPs. This paper contributes to inform BBP research and practice. Our recommendations will also guide crowdsourcing and other competence sourcing strategies….(More)”.