Lessons Learned Implementing Bold Ideas

Curated on Posted on by Stefaan Verhulst

Anne Emig at Bloomberg Philanthropies: “Since 2013, hundreds of cities around the world have competed in Bloomberg Philanthropies’ Mayors Challenge by proposing bold new ideas that solve urban challenges, improve city life – and have the potential to spread….

Today, we released a report that offers important advice from the winning cities to municipalities looking to bring bold ideas to life. In summary, the lessons are:

Playing Politics:

  • The bigger and bolder the idea, the more political support is needed to make it happen. However, city administrations change, re-election campaigns can shift priorities, and political atmospherics in general are challenging. This makes it all the more important for innovators to understand the political space they are working in and try to be inclusive in forming alliances and relationships that can support their case.

Support Can Come from Anywhere: 

  • Political approval is great, but so are resources from outside government. Cities should capitalize on the energy surrounding innovative projects and bring on board a diversity of organizations and people who can offer advice, make introductions, provide funding, and advocate on behalf of the city.

Managing Internal Affairs:

  • Innovation leaders know they have to manage up – but they also must skillfully engage their peers in order to succeed. In particular, middle managers are crucial to successfully implementing bold new ideas, so their buy-in must be earned. Taking the time to create enthusiasm for a new strategy among middle managers and helping them understand how a successful rollout is not just good for end-users, but good for them and their career as well, will pay dividends in the long run.

The Right Team for the Job:

  • A team that excels in producing a framework for a bold new idea may not be the perfect team to actually implement it. Understanding the team’s strengths and weaknesses and how individuals fit together as a whole is essential to bringing an idea to life. Passionate and visionary leaders also need comrades with common sense skills who can simply get things done.

Keeping Eyes on the Prize:

  • It’s critical to create a compelling narrative that sustains the attention and enthusiasm of government workers and the public. The winning teams constantly reminded their colleagues that the day-to-day tasks and deliverables were all in pursuit of a higher and larger goal; nothing less than changing the world, if only a little at a time. It’s that kind of powerful and ambitious narrative that builds passion and brings out the best in people….(More)”

Living labs: Implementing open innovation in the public sector

Curated on Posted on by Stefaan Verhulst

Paper by Mila Gascó in Government Information Quarterly: “Public sector innovation is an important issue in the agenda of policymakers and academics but there is a need for a change of perspective, one that promotes a more open model of innovating, which takes advantage of the possibilities offered by collaboration between citizens, entrepreneurs and civil society as well as of new emerging technologies. Living labs are environments that can support public open innovation processes.

This article makes a practical contribution to understand the role of living labs as intermediaries of public open innovation. The analysis focuses on the dynamics of these innovation intermediaries, their outcomes, and their main challenges. In particular, it adopts a qualitative approach (fourteen semi-structured interviews and one focus group were conducted) in order to analyze two living labs: Citilab in the city of Cornellà and the network of fab athenaeums (public fab labs) in the city of Barcelona, both in Spain. After a thorough analysis of the attributes of these living labs, the article concludes that 1) living labs provide the opportunity for public agencies to meet with private sector organizations and thus function as innovation intermediaries, 2) implementing an open innovation perspective is considered more important than obtaining specific innovation results, and 3) scalability and sustainability are the main problems living labs encounter as open innovation intermediaries….(More)”

Citizen engagement in rulemaking — evidence on regulatory practices in 185 countries

Curated on Posted on by Stefaan Verhulst

Paper by Johns,Melissa Marie and Saltane,Valentina for the World Bank: “… presents a new database of indicators measuring the extent to which rulemaking processes are transparent and participatory across 185 countries. The data look at how citizen engagement happens in practice, including when and how governments open the policy-making process to public input. The data also capture the use of ex ante assessments to determine the possible cost of compliance with a proposed new regulation, the likely administrative burden of enforcing the regulation, and its potential environmental and social impacts. The data show that citizens have more opportunities to participate directly in the rulemaking process in developed economies than in developing ones. Differences are also apparent among regions: rulemaking processes are significantly less transparent and inclusive in Sub-Saharan Africa, the Middle East and North Africa, and South Asia on average than in Organisation for Economic Co-operation and Development high-income countries, Europe and Central Asia, and East Asia and the Pacific. In addition, ex ante impact assessments are much more common among higher-income economies than among lower-income ones. And greater citizen engagement in rulemaking is associated with higher-quality regulation, stronger democratic regimes, and less corrupt institutions….(More)”

Nudge Theory in Action: Behavioral Design in Policy and Markets

Curated on Posted on by Stefaan Verhulst

Book edited by Sherzod Abdukadirov: “This collection challenges the popular but abstract concept of nudging, demonstrating the real-world application of behavioral economics in policy-making and technology. Groundbreaking and practical, it considers the existing political incentives and regulatory institutions that shape the environment in which behavioral policy-making occurs, as well as alternatives to government nudges already provided by the market. The contributions discuss the use of regulations and technology to help consumers overcome their behavioral biases and make better choices, considering the ethical questions of government and market nudges and the uncertainty inherent in designing effective nudges. Four case studies – on weight loss, energy efficiency, consumer finance, and health care – put the discussion of the efficiency of nudges into concrete, recognizable terms. A must-read for researchers studying the public policy applications of behavioral economics, this book will also appeal to practicing lawmakers and regulators…(More)”

Playful Cities: Crowdsourcing Urban Happiness with Web Games

Curated on Posted on by Stefaan Verhulst

Daniele Quercia in Built Environment: “It is well known that the layout and configuration of urban space plugs directly into our sense of community wellbeing. The twentieth-century city planner Kevin Lynch showed that a city’s dwellers create their own personal ‘mental maps’ of the city based on features such as the routes they use and the areas they visit. Maps that are easy to remember and navigate bring comfort and ultimately contribute to people’s wellbeing. Unfortunately, traditional social science experiments (including those used to capture mental maps) take time, are costly, and cannot be conducted at city scale. This paper describes how, starting in mid-2012, a team of researchers from a variety of disciplines set about tackling these issues. They were able to translate a few traditional experiments into 1-minute ‘web games with a purpose’. This article describes those games, the main insights they offer, their theoretical implications for urban planning, and their practical implications for improvements in navigation technologies….(More)”

Europe Should Promote Data for Social Good

Curated on Posted on by Stefaan Verhulst

Daniel Castro at Center for Data Innovation: “Changing demographics in Europe are creating enormous challenges for the European Union (EU) and its member states. The population is getting older, putting strain on the healthcare and welfare systems. Many young people are struggling to find work as economies recover from the 2008 financial crisis. Europe is facing a swell in immigration, increasingly from war-torn Syria, and governments are finding it difficult to integrate refugees and other migrants into society.These pressures have already propelled permanent changes to the EU. This summer, a slim majority of British voters chose to leave the Union, and many of those in favor of Brexit cited immigration as a motive for their vote.

Europe needs to find solutions to these challenges. Fortunately, advances in data-driven innovation that have helped businesses boost performance can also create significant social benefits. They can support EU policy priorities for social protection and inclusion by better informing policy and program design, improving service delivery, and spurring social innovations. While some governments, nonprofit organizations, universities, and companies are using data-driven insights and technologies to support disadvantaged populations, including unemployed workers, young people, older adults, and migrants, progress has been uneven across the EU due to resource constraints, digital inequality, and restrictive data regulations. renewed European commitment to using data for social good is needed to address these challenges.

This report examines how the EU, member-states, and the private sector are using data to support social inclusion and protection. Examples include programs for employment and labor-market inclusion, youth employment and education, care for older adults, and social services for migrants and refugees. It also identifies the barriers that prevent European countries from fully capitalizing on opportunities to use data for social good. Finally, it proposes a number of actions policymakers in the EU should take to enable the public and private sectors to more effectively tackle the social challenges of a changing Europe through data-driven innovation. Policymakers should:

  • Support the collection and use of relevant, timely data on the populations they seek to better serve;
  • Participate in and fund cross-sector collaboration with data experts to make better use of data collected by governments and non-profit organizations working on social issues;
  • Focus government research funding on data analysis of social inequalities and require grant applicants to submit plans for data use and sharing;
  • Establish appropriate consent and sharing exemptions in data protection regulations for social science research; and
  • Revise EU regulations to accommodate social-service organizations and their institutional partners in exploring innovative uses of data….(More)”

Helping Smart Cities Harness Big Data

Curated on Posted on by Stefaan Verhulst

Linda Poon in CityLab: “Harnessing the power of open data is key to developing the smart cities of the future. But not all governments have the capacity—be that funding or human capital—to collect all the necessary information and turn it into a tool. That’s where Mapbox comes in.

Mapbox offers open-source mapping platforms, and is no stranger to turning complex data into visualizations cities can use, whether it’s mapping traffic fatalities in the U.S. or the conditions of streets in Washington, D.C., during last year’s East Coast blizzard. As part of the White House Smart Cities Initiative, which announced this week that it would make more than $80 million in tech investments this year, the company is rolling out Mapbox Cities, a new “mentorship” program that, for now, will give three cities the tools and support they need to solve some of their most pressing urban challenges. It issued a call for applications earlier this week, and responses have poured in from across the globe says Christina Franken, who specializes in smart cities at Mapbox.

“It’s very much an experimental approach to working with cities,” she says. “A lot of cities have open-data platforms but they don’t really do something with the data. So we’re trying to bridge that gap.”

During Hurricane Sandy, Mapbox launched a tool to help New Yorkers figure out if they were in an evacuation zone. (Mapbox)

But the company isn’t approaching the project blindly. In a way, Mapbox has the necessary experience to help cities jumpstart their own projects. Its resume includes, for example, a map that visualizes the sheer quantity of traffic fatalities along any commuting route in the U.S., showcasing its ability to turn a whopping five years’ worth of data into a public-safety tool. During 2012’s Hurricane Sandy, they created a disaster-relief tool to help New Yorkers find shelter.

And that’s just in the United States. Mapbox recently also started a group focusing primarily on humanitarian issues and bringing their mapping and data-collecting tools to aid organizations all over the world in times of crisis. It provides free access to its vast collection of resources, and works closely with collaborators to help them customize maps based on specific needs….(More)”

Philanthropy in Democratic Societies

Curated on Posted on by Stefaan Verhulst

Screen Shot 2016-10-02 at 9.11.45 AMNew book edited by Rob Reich, Chiara Cordelli, and Lucy Bernholz: “Philanthropy is everywhere. In 2013, in the United States alone, some $330 billion was recorded in giving, from large donations by the wealthy all the way down to informal giving circles. We tend to think of philanthropy as unequivocally good, but as the contributors to this book show, philanthropy is also an exercise of power. And like all forms of power, especially in a democratic society, it deserves scrutiny. Yet it rarely has been given serious attention. This book fills that gap, bringing together expert philosophers, sociologists, political scientists, historians, and legal scholars to ask fundamental and pressing questions about philanthropy’s role in democratic societies.
The contributors balance empirical and normative approaches, exploring both the roles philanthropy has actually played in societies and the roles it should play. They ask a multitude of questions: When is philanthropy good or bad for democracy? How does, and should, philanthropic power interact with expectations of equal citizenship and democratic political voice? What makes the exercise of philanthropic power legitimate? What forms of private activity in the public interest should democracy promote, and what forms should it resist? Examining these and many other topics, the contributors offer a vital assessment of philanthropy at a time when its power to affect public outcomes has never been greater…(More)”

Can This Data-Driven Organization Help Those Most Desperate Escape Life on the Streets?

Curated on Posted on by Stefaan Verhulst

NationSwell: “…Community Solutions works in neighborhoods around the country to provide practical, data-driven solutions to the complicated problems involved in homelessness. The organization has already achieved great success: its 100,000 Homes campaign, which ran from 2010 to 2014, helped 186 participating communities house more than 105,000 homeless Americans across the country.” (Chronically homeless individuals make up 15 percent of the total homeless population, yet they utilize the majority of social services devoted towards helping them, including drop-in shelters.) To do this, it challenged the traditional approach of ending homelessness: requiring those living on the streets to demonstrate sobriety, steady income or mental health treatment, for example. Instead, it housed people first, an approach that has demonstrated overwhelming success: research finds that more than 85 percent of chronically homeless people housed through “Housing First” programs are still in homes two years later and unlikely to become homeless again.

“Technology played a critical role in the success of the 100,000 Homes campaign because it enabled multiple agencies to share and use the same data,” says Erin Connor, portfolio manager with the Cisco Foundation, which has supported Community Solutions’ technology-based initiatives. “By rigorously tracking, reporting and making decisions based on shared data, participating communities could track and monitor their progress against targets and contribute to achieving the collective goal.” As a result of this campaign, the estimated taxpayer savings was an astonishing $1.3 billion. Building on this achievement, its current Zero 2016 campaign works in 75 communities to sustainably end chronic and veteran homelessness altogether.

Technology and data gathering is critical for local and nationwide campaigns since homelessness is intimately connected to other social problems, like unemployment and poverty. One example of the local impact Community Solutions has had is in Brownsville (a neighborhood in Brooklyn, N.Y., that’s dominated by multiple public housing projects) via the Brownsville Partnership, which is demonstrating that these problems can be solved — to create “the endgame of homelessness,” as Haggerty puts it.

In Brownsville, the official unemployment rate is 16 percent, “about double that of Brooklyn” as a whole, Haggerty says, noting that the statistic excludes those not currently looking for work. In response, the organization works with existing job training programs, digging into their data and analyzing it to improve effectiveness and achieve success.

“Data is at the heart of everything we do, as far as understanding where to focus our efforts and how to improve our collective performance,” Haggerty explains. Analyzing usage data, Community Solutions works with health care providers, nonprofits, and city and state governments to figure out where the most vulnerable populations live, what systems they interact with and what help they need….(More)”

Collective intelligence and international development

Curated on Posted on by Stefaan Verhulst

Gina Lucarelli, Tom Saunders and Eddie Copeland at Nesta: “The mountain kingdom of Lesotho, a small landlocked country in Sub-Saharan Africa, is an unlikely place to look for healthcare innovation. Yet in 2016, it became the first country in Africa to deploy the test and treat strategy for treating people with HIV. Rather than waiting for white blood cell counts to drop, patients begin treatment as soon as they are diagnosed. This strategy is backed by the WHO as it has the potential to increase the number of people who are able to access treatment, consequently reducing transmisssion and keeping people with HIV healthy and alive for longer.

While lots of good work is underway in Lesotho, and billions have been spent on HIV programmes in the country, the percentage of the population infected with HIV has remained steady and is now almost 23%. Challenges of this scale need new ideas and better ways to adopt them.

On a recent trip to Lesotho as part of a project with the United Nations Development Group, we met various UN agencies, the World Bank, government leaders, civil society actors and local businesses, to learn about the key development issues in Lesotho and to discuss the role that ‘collective intelligence’ might play in creating better country development plans. The key question Nesta and the UN are working on is: how can we increase the impact of the UN’s work by tapping into the ideas, information and possible solutions which are distributed among many partners, the private sector, and the 2 million people of Lesotho?

…our framework of collective intelligence, a set of iterative stages which can help organisations like the UN tap into the ideas, information and possible solutions of groups and individuals which are not normally involved included in the problem solving process. For each stage, we also presented a number of examples of how this works in practice.

Collective intelligence framework – stages and examples

  1. Better understanding the facts, data and experiences: New tools, from smartphones to online communities enable researchers, practitioners and policymakers to collect much larger amounts of data much more quickly. Organisations can use this data to target their resources at the most critical issues as well as feed into the development of products and services that more accurately meet the needs of citizens. Examples include mPower, a clinical study which used an app to collect data about people with Parkinsons disease via surveys and smartphone sensors.

  2. Better development of options and ideas: Beyond data collection, organisations can use digital tools to tap into the collective brainpower of citizens to come up with better ideas and options for action. Examples include participatory budgeting platforms like “Madame Mayor, I have an idea” and challenge prizes, such as USAID’s Ebola grand challenge.

  3. Better, more inclusive decision making: Decision making and problem solving are usually left to experts, yet citizens are often best placed to make the decisions that will affect them. New digital tools make it easier than ever for governments to involve citizens in policymaking, planning and budgeting. Our D-CENT tools enable citizen involvement in decision making in a number of fields. Another example is the Open Medicine Project, which designs digital tools for healthcare in consultation with both practitioners and patients.

  4. Better oversight and improvement of what is done: From monitoring corruption to scrutinising budgets, a number of tools allow broad involvement in the oversight of public sector activity, potentially increasing accountability and transparency. The Family and Friends Test is a tool that allows NHS users in the UK to submit feedback on services they have experienced. So far, 25 million pieces of feedback have been submitted. This feedback can be used to stimulate local improvement and empower staff to carry out changes… (More)”