Dissertation by David Merritt: “Crowdsourcing systems promise to leverage the “wisdom of crowds” to help solve many kinds of problems that are difficult to solve using only computers. Although a crowd of people inherently represents a diversity of skill levels, knowledge, and opinions, crowdsourcing system designers typically view this diversity as noise and effectively cancel it out by aggregating responses. However, we believe that by embracing crowd workers’ diverse expertise levels, system designers can better leverage that knowledge to increase the wisdom of crowds. In this thesis, we propose solutions to a limitation of current crowdsourcing approaches: not accounting for a range of expertise levels in the crowd. The current body of work in crowdsourcing does not systematically examine this, suggesting that researchers may not believe the benefits of using mixed expertise warrants the complexities of supporting it. This thesis presents two systems, Escalier and Kurator, to show that leveraging mixed expertise is a worthwhile endeavor because it materially benefits system performance, at scale, for various types of problems. We also demonstrate an effective technique, called expertise layering, to incorporate mixed expertise into crowdsourcing systems. Finally, we show that leveraging mixed expertise enables researchers to use crowdsourcing to address new types of problems….(More)”
Social Machines: The Coming Collision of Artificial Intelligence, Social Networking, and Humanity
Book by James Hendler and Alice Mulvehill: “Will your next doctor be a human being—or a machine? Will you have a choice? If you do, what should you know before making it?
This book introduces the reader to the pitfalls and promises of artificial intelligence in its modern incarnation and the growing trend of systems to “reach off the Web” into the real world. The convergence of AI, social networking, and modern computing is creating an historic inflection point in the partnership between human beings and machines with potentially profound impacts on the future not only of computing but of our world.
AI experts and researchers James Hendler and Alice Mulvehill explore the social implications of AI systems in the context of a close examination of the technologies that make them possible. The authors critically evaluate the utopian claims and dystopian counterclaims of prognosticators. Social Machines: The Coming Collision of Artificial Intelligence, Social Networking, and Humanity is your richly illustrated field guide to the future of your machine-mediated relationships with other human beings and with increasingly intelligent machines.
What you’ll learn
• What the concept of a social machine is and how the activities of non-programmers are contributing to machine intelligence• How modern artificial intelligence technologies, such as Watson, are evolving and how they process knowledge from both carefully produced information (such as Wikipedia or journal articles) and from big data collections
• The fundamentals of neuromorphic computing
• The fundamentals of knowledge graph search and linked data as well as the basic technology concepts that underlie networking applications such as Facebook and Twitter
• How the change in attitudes towards cooperative work on the Web, especially in the younger demographic, is critical to the future of Web applications…(More)”
Informed Choice? Motivations and methods of data usage among public officials in India
Report by Rwitwika Bhattacharya and Mohitkumar Daga: “The importance of data in informing the policy-making process is being increasingly realized across the world. With India facing significant developmental challenges, use of data offers an important opportunity to improve the quality of public services. However, lack of formal structures to internalize a data-informed decision-making process impedes the path to robust policy formation. This paper seeks to highlight these challenges through a case study of data dashboard implementation in the state of Andhra Pradesh. The study suggests the importance of capacity building, improvement of data collection and engagement of non-governmental players as measures to address issues….(More)”
Designing the Next Generation of Open Data Policy
Andrew Young and Stefaan Verhulst at the Open Data Charter Blog: “The international Open Data Charter has emerged from the global open data community as a galvanizing document to place open government data directly in the hands of citizens and organizations. To drive this process forward, and ensure that the outcomes are both systemic and transformational, new open data policy needs to be based on evidence of how and when open data works in practice. To support this work, the GovLab, in collaboration with Omidyar Network, has recently completed research which provides vital evidence of open data projects around the world, including an analysis of 19 in-depth, impact-focused case studies and a key findings paper. All of the research is now available in an eBook published by O’Reilly Media.
The research found that open data is making an impact in four core ways, including:…(More)”
Entrepreneurial and Innovative Practices in Public Institutions: A Quality of Life Approach
Book by Leitão, João and Alves, Helena: This volume discusses the importance of adopting entrepreneurial and innovation practices in the public sector, as mechanisms for detecting, dealing with and including citizens’ social needs, with a reflection on positive determination of their quality of life. It focuses on critical reflection and rethinking the articulation between the dimensions of transformation – entrepreneurship and innovation – of New Public Management (NPM). In this way the book contributes to deepening knowledge about the implications of this change in the organizational paradigm of the public sector for citizens’ quality of life, which is treated multi-dimensionally here, including citizens’ well-being, purchasing power, happiness, trust, safety, experience and satisfaction.
The volume constitutes a reference guide for decision makers, managers and policy makers engaged in the public sector who want to differentiate their performance by fostering entrepreneurial and innovative practices in the scope of public administration that can enhance citizens’ quality of life. This volume is also a reference guide for scholars, policy makers and practitioners interested on public innovation….(More)”
Behavioral Economics and Fed Policymaking
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Twitter, UN Global Pulse announce data partnership
PressRelease: “Twitter and UN Global Pulse today announced a partnership that will provide the United Nations with access to Twitter’s data tools to support efforts to achieve the Sustainable Development Goals, which were adopted by world leaders last year.
Every day, people around the world send hundreds of millions of Tweets in dozens of languages. This public data contains real-time information on many issues including the cost of food, availability of jobs, access to health care, quality of education, and reports of natural disasters. This partnership will allow the development and humanitarian agencies of the UN to turn these social conversations into actionable information to aid communities around the globe.
“The Sustainable Development Goals are first and foremost about people, and Twitter’s unique data stream can help us truly take a real-time pulse on priorities and concerns — particularly in regions where social media use is common — to strengthen decision-making. Strong public-private partnerships like this show the vast potential of big data to serve the public good,” said Robert Kirkpatrick, Director of UN Global Pulse.
“We are incredibly proud to partner with the UN in support of the Sustainable Development Goals,” said Chris Moody, Twitter’s VP of Data Services. “Twitter data provides a live window into the public conversations that communities around the world are having, and we believe that the increased potential for research and innovation through this partnership will further the UN’s efforts to reach the Sustainable Development Goals.”
Organizations and business around the world currently use Twitter data in many meaningful ways, and this unique data source enables them to leverage public information at scale to better inform their policies and decisions. These partnerships enable innovative uses of Twitter data, while protecting the privacy and safety of Twitter users.
UN Global Pulse’s new collaboration with Twitter builds on existing R&D that has shown the power of social media for social impact, like measuring the impact of public health campaigns, tracking reports of rising food prices, or prioritizing needs after natural disasters….(More)”
Impact Evaluation in Practice
Book of the World Bank Group and the Inter-American Development Bank: “The second edition of the Impact Evaluation in Practice handbook is a comprehensive and accessible introduction to impact evaluation for policymakers and development practitioners. First published in 2011, it has been used widely across the development and academic communities. The book incorporates real-world examples to present practical guidelines for designing and implementing impact evaluations. Readers will gain an understanding of impact evaluation and the best ways to use impact evaluations to design evidence-based policies and programs. The updated version covers the newest techniques for evaluating programs and includes state-of-the-art implementation advice, as well as an expanded set of examples and case studies that draw on recent development challenges. It also includes new material on research ethics and partnerships to conduct impact evaluation. The handbook is divided into four sections: Part One discusses what to evaluate and why; Part Two presents the main impact evaluation methods; Part Three addresses how to manage impact evaluations; Part Four reviews impact evaluation sampling and data collection. Case studies illustrate different applications of impact evaluations. The book links to complementary instructional material available online, including an applied case as well as questions and answers. The updated second edition will be a valuable resource for the international development community, universities, and policymakers looking to build better evidence around what works in development….(More Resources) (Download here)”
The Moral Economy: Why Good Incentives Are No Substitute for Good Citizens
Book by Samuel Bowles: “Why do policies and business practices that ignore the moral and generous side of human nature often fail?
Should the idea of economic man—the amoral and self-interested Homo economicus—determine how we expect people to respond to monetary rewards, punishments, and other incentives? Samuel Bowles answers with a resounding “no.” Policies that follow from this paradigm, he shows, may “crowd out” ethical and generous motives and thus backfire.
But incentives per se are not really the culprit. Bowles shows that crowding out occurs when the message conveyed by fines and rewards is that self-interest is expected, that the employer thinks the workforce is lazy, or that the citizen cannot otherwise be trusted to contribute to the public good. Using historical and recent case studies as well as behavioral experiments, Bowles shows how well-designed incentives can crowd in the civic motives on which good governance depends….(More)”
Impact: How Law Affects Behavior
Book by Lawrence M. Friedman: “Laws and regulations are ubiquitous, touching on many aspects of individual and corporate behavior. But under what conditions are laws and rules actually effective? A huge amount of recent work in political science, sociology, economics, criminology, law, and psychology, among other disciplines, deals with this question. But these fields rarely inform one another, leaving the state of research disjointed and disorganized. Lawrence M. Friedman finds order in this cacophony. Impact gathers recent findings into one overarching analysis and lays the groundwork for a cohesive body of work in what Friedman labels “impact studies.”
The first important factor that has a bearing on impact is communication. A rule or law has no effect if it never reaches its intended audience. The public’s fund of legal knowledge, the clarity of the law, and the presence of information brokers all influence the flow of information from lawmakers to citizens. After a law is communicated, subjects sometimes comply, sometimes resist, and sometimes adjust or evade. Three clusters of motives help shape which reaction will prevail: first, rewards and punishments; second, peer group influences; and third, issues of conscience, legitimacy, and morality. When all of these factors move in the same direction, law can have a powerful impact; when they conflict, the outcome is sometimes unpredictable….(More)”