Tech is moving beyond cities to focus on civic engagement in every U.S. county


 at TechCrunch: “While gridlock has taken hold in a paralyzed Washington, D.C. mayors across the country are taking a pragmatic approach to solving local problems and its time for tech to reach out to them….

The United States has 3,0007 counties. And all of them have an appetite to shift the momentum from the federal government to the communities where people live and work. This can’t just involve coastal cities or urban areas within states. Rather, after Trump’s election, now is the moment to redouble policy efforts in communities across the country from states to rural counties.

Cities from Chicago, Los Angeles, Boston, to New York have been leading the way to think about how to provide better services and engagement opportunities.  They’ve been exciting places where rich networks of talent from academia to philanthropy have been helping foster ecosystems to catalyze new policy solutions….

There are a host of illustrative experiments occurring across communities that are leveraging policy innovation, data, and technology for more responsive and inclusive governance. The engagements that work focus on process to ensure that diverse stakeholders are a part of decision making….

Wisconsin:

In Eau Claire, Wisconsin a local organization called Clear Vision is teaming up with stakeholders on a poverty summit to reduce the number of people living poverty in income insecurity and build more resilient and inclusive communities. Citizen action groups will work on key issues they identify as part of the engagement process.

A key component of this poverty summit is to bring in traditionally marginalized communities into the process including low-income households, rural poor, youth and black and Hispanic communities. There is even a community-supported, nonprofit journalism site to support the local work in Eau Claire, Chippewa, and Dunn counties….

Oregon:

In Oregon, a “Kitchen Table” is enabling residents from across the state to contribute ideas, resources, and feedback to inform public policy. The Kitchen Table enables public officials to consult with representatives about key policy areas, crowdfund, and micro-lend for local startups and community businesses….

Another practice in Oregon is the Citizens Initiative Review, where a representative sampling of citizens convenes for deliberations over several days to discuss state ballot measures.  After being established by the state’s bipartisan legislature in 2009, there have been six random representative samples of citizens for multi-day deliberations to draft voting guides written for the people, by their neighbors….

 

This requires tapping into existing networks and civic organizations, leveraging data, technology and policy innovations, and re-shifting our focus from federal policy towards building an infrastructure of governance that is durable through collective development and buy-in from people…(More)”

How The Tech Community Mobilized To Help Refugees


Steven Melendez at FastCompany: “Thousands of techies the world over have banded together to help refugees flooding Europe to stay connected.

The needs of the waves of migrants from Syria, Afghanistan, and other points—more than a million in 2015—go beyond just shelter, safety, and sustenance.

“You can imagine, crossing to a border or coming to a place you don’t know. Information needs are massive,” says Alyoscia D’Onofrio, senior director at the governance technical unit of the International Rescue Committee, which assists refugees and displaced people around the world.

“One of the big differences between this crisis response and many that have gone before is that you’re got probably a much tech-savvier population on the move and probably much better access to handsets and networks.”

Helping to connect those newcomers to information—and each other—is a group of 15,000 digital volunteers who call themselves the Techfugees.

“We are here not to solve the biggest problems of hygiene, water, clean energy because these are sectors that need a lot of expertise,” says Joséphine Goube, the CEO of the nonprofit that quickly came together last year.

Instead, often with the aid of smartphones many migrants and asylum seekers bring with them, the continent’s tech community aids refugees and asylum seekers in getting back online to find their footing in unfamiliar places….

The IRC has received substantial funding from tech companies to support its efforts, and individual tech workers have flocked to dozens of conferences and hackathons organized by Techfugees around the world since an initial conference in London last October.

“We were actually overwhelmed by the response to our conference,” says Goube, “It just went viral.”

Affiliates of the group have since helped provide infrastructure for refugees to connect to Wi-Fi—even in places with limited electricity—and energize their phones through solar-powered charging hubs. They’ve also developed websites and apps to teach new arrivals everything from basic coding skills that could help them earn a living to how to navigate government bureaucracies in their new countries.

“Things that seem very trivial to us can actually be very complicated,” says Vincent Olislagers, a member of a team developing an interactive chatbot called HealthIntelligence, which is designed to provide refugees in Norway with information about using the country’s health care system. The tool was developed after the team met with a recent arrival to the country who had difficulty arranging hospital transportation for his pregnant wife due to language barriers and financial constraints.

“He had to call, for his wife, his caretaker at the refugee center,” Olislagers says. “The caretaker had to send an ambulance at the right location.”

The team is working with Norwegian health officials and refugee aid groups to ultimately make the chatbot available as part of a standard package of materials provided to refugees entering the country. The project was a finalist in an October hackathon organized by Techfugees in Oslo. The hackathon’s ultimate winner was a group called KomInn, which pairs families fluent in Norwegian with newcomers who come to their homes to practice the language over dinner. That group developed a digital tool to streamline finding matches, which had previously been a laborious process, says Goube….(More)”

Data Does Good


FastCoExist: “If you don’t have extra money or time to give to charity, a new startup suggests donating something else: yourself. More specifically, your (anonymized) shopping data.

Data Does Good, a benefit corporation, lets users choose a nonprofit to support and link up their Amazon shopping history. The startup’s system automatically strips away personal information, then aggregates it with other data for sale. Each year, your chosen nonprofit gets a $15 donation.

“We both had experience working with consumer data and knew how valuable online shopping information had become,” says Scott Steinberg, who co-founded Data Does Good with fellow Stanford Graduate School of Business grad Eric Peter.

“We also noticed that most consumers weren’t aware they owned this information or that it could be used to their benefit,” he says. “So, we started talking about finding ways to help people take ownership over their data and help them see their shopping data as a valuable resource, rather than something to be feared.”

You “own” your digital shopping data the same way that you own traditional paper receipts from physical stores, but since online data can easily be aggregated, it has more value. Virtually any app or website you use collects data about you—for better or worse—but Amazon, as the largest online retailer, has particularly valuable data for any company that wants to sell anything….

With mass participation, the model could dramatically increase funding for nonprofits while donors’ bank accounts remain unchanged….(More)”

The Government Isn’t Doing Enough to Solve Big Problems with AI


Mike Orcutt at MIT Technology Review: “The government should play a bigger role in developing new tools based on artificial intelligence, or we could miss out on revolutionary applications because they don’t have obvious commercial upside.

That was the message from prominent AI technologists and researchers at a Senate committee hearing last week. They agreed that AI is in a crucial developmental moment, and that government has a unique opportunity to shape its future. They also said that the government is in a better position than technology companies to invest in AI applications aimed at broad societal problems.

Today just a few companies, led by Google and Facebook, account for the lion’s share of AI R&D in the U.S. But Eric Horvitz, technical fellow and managing director of Microsoft Research, told the committee members that there are important areas that are rich and ripe for AI innovation, such as homelessness and addiction, where the industry isn’t making big investments. The government could help support those pursuits, Horvitz said.

For a more specific example, take the plight of a veteran seeking information online about medical options, says Andrew Moore, dean of the school of computer science at Carnegie Mellon University. If an application that could respond to freeform questions, search multiple government data sets at once, and provide helpful information about a veteran’s health care options were commercially attractive, it might be available already, he says.

There is a “real hunger for basic research” says Greg Brockman, cofounder and chief technology officer of the nonprofit research company OpenAI, because technologists understand that they haven’t made the most important advances yet. If we continue to leave the bulk of it to industry, not only could we miss out on useful applications, but also on the chance to adequately explore urgent scientific questions about ethics, safety, and security while the technology is still young, says Brockman. Since the field of AI is growing “exponentially,” it’s important to study these things now, he says, and the government could make that a “top line thing that they are trying to get done.”….(More)”.

What does Big Data mean to public affairs research?


Ines Mergel, R. Karl Rethemeyer, and Kimberley R. Isett at LSE’s The Impact Blog: “…Big Data promises access to vast amounts of real-time information from public and private sources that should allow insights into behavioral preferences, policy options, and methods for public service improvement. In the private sector, marketing preferences can be aligned with customer insights gleaned from Big Data. In the public sector however, government agencies are less responsive and agile in their real-time interactions by design – instead using time for deliberation to respond to broader public goods. The responsiveness Big Data promises is a virtue in the private sector but could be a vice in the public.

Moreover, we raise several important concerns with respect to relying on Big Data as a decision and policymaking tool. While in the abstract Big Data is comprehensive and complete, in practice today’sversion of Big Data has several features that should give public sector practitioners and scholars pause. First, most of what we think of as Big Data is really ‘digital exhaust’ – that is, data collected for purposes other than public sector operations or research. Data sets that might be publicly available from social networking sites such as Facebook or Twitter were designed for purely technical reasons. The degree to which this data lines up conceptually and operationally with public sector questions is purely coincidental. Use of digital exhaust for purposes not previously envisioned can go awry. A good example is Google’s attempt to predict the flu based on search terms.

Second, we believe there are ethical issues that may arise when researchers use data that was created as a byproduct of citizens’ interactions with each other or with a government social media account. Citizens are not able to understand or control how their data is used and have not given consent for storage and re-use of their data. We believe that research institutions need to examine their institutional review board processes to help researchers and their subjects understand important privacy issues that may arise. Too often it is possible to infer individual-level insights about private citizens from a combination of data points and thus predict their behaviors or choices.

Lastly, Big Data can only represent those that spend some part of their life online. Yet we know that certain segments of society opt in to life online (by using social media or network-connected devices), opt out (either knowingly or passively), or lack the resources to participate at all. The demography of the internet matters. For instance, researchers tend to use Twitter data because its API allows data collection for research purposes, but many forget that Twitter users are not representative of the overall population. Instead, as a recent Pew Social Media 2016 update shows, only 24% of all online adults use Twitter. Internet participation generally is biased in terms of age, educational attainment, and income – all of which correlate with gender, race, and ethnicity. We believe therefore that predictive insights are potentially biased toward certain parts of the population, making generalisations highly problematic at this time….(More)”

Fighting Exclusion, Inequality and Distrust: The Open Government Challenge


Remarks by Manish Bapna delivered at the Open Government Partnership Global Summit: “To the many heads of state, ministers, mayors, civil society colleagues gathered in this great hall, this is an important moment to reflect on the remarkable challenges of the past year.

We have seen the rise of various forms of populism and nationalism in the United States, Britain, the Philippines, Italy, and many other countries. This has led to surprise election results and an increase in anti-immigrant and anti-government movements.

We have seen the tragic results of conflict-driven migration, as captured in the iconic image of a three-year-old boy whose body washed up on the Turkish shore.

We have seen governments struggle to respond to the refugee crisis. Some open their arms while others close their doors.

We have seen deadly terrorist attacks in cities around the world – including this one — that have forced governments to walk a fine line between the need to protect their people and the risk of infringing on their civil liberties.

And we continue to confront two inter-linked challenges: the moral challenge of 700 million people in extreme poverty, living on less than $2 a day, and the existential challenge of a changing climate.

All of these point to a failure of governance and, if we are honest, to a lack of open government that truly connects, engages and meets the needs of all people.

World’s Problems Can’t Be Solved Without Open Government

The crux of the matter is this: While open government alone can’t fix the world’s problems, they can’t be solved without it.

Too many people feel excluded and marginalized. They believe that only elites reap the benefits of growth and globalization. They feel left out of decision-making. They distrust public institutions.

How we collectively confront these challenges will be OGP’s most important test….

Here are five essential steps we can take – we, the people here today – to help accelerate the shift toward open government.

The first step: We must protect civic space – the rights to free speech, assembly and association – because these bedrock rights are at the heart of a functioning society. Serious violations of these rights have been recently reported by CIVICUS in over 100 countries. In 25 active OGP countries, these rights are repressed or obstructed….

The second step: We must foster citizen-centered governance.

We cherish OGP as a unique platform where government and civil society are equal partners in a way that amplifies the concerns of ordinary citizens.

We commend the many OGP countries that have made significant strides. But we recognize that for others, this remains a major struggle.

As heads of state and ministers, we need you to embrace the concept of co-creation. …

The third step: We must make changes that are transformational, not incremental.

Drawing on our commitment to open government and the urgency of this moment, we must be willing to go further, faster…..

Transforming government brings us to the fourth step.

We need to make a real difference in people’s lives.

This is our Partnership’s ultimate aim. Because when open government works, it improves every facet of people’s lives.

• This means giving all people safe drinking water and clean air.
• It means reliable electricity so children can have light to do homework and play.
• It means health clinics where the sick can go to get quality care, where medicines are available
• And it means building trust in public officials who are untainted by corruption….

The fifth and final step: We need to reinvigorate the Partnership’s political leadership….(More)”

‘’Everyone sees everything’: Overhauling Ukraine’s corrupt contracting sector


Open Contracting Stories: “When Yuriy Bugay, a Maidan revolutionary, showed up for work at Kiev’s public procurement office for the first time, it wasn’t the most uplifting sight. The 27-year-old had left his job in the private sector after joining a group of activists during the protests in Kiev’s main square, with dreams of reforming Ukraine’s dysfunctional public institutions. They chose one of the country’s most broken sectors, public procurement, as their starting point, and within a year, their project had been adopted by Ukraine’s economy ministry, Bugay’s new employer.

…The initial team behind the reform was made up of an eclectic bunch of several hundreds volunteers that included NGO workers, tech experts, businesspeople and civil servants. They decided the best way to make government deals more open was to create an e-procurement system, which they called ProZorro (meaning “transparent” in Ukrainian). Built on open source software, the system has been designed to make it possible for government bodies to conduct procurement deals electronically, in a transparent manner, while also making the state’s information about public contracts easily accessible online for anyone to see. Although it was initially conceived as a tool for fighting corruption, the potential benefits of the system are much broader — increasing competition, reducing the time and money spent on contracting processes, helping buyers make better decisions and making procurement fairer for suppliers….

In its pilot phase, ProZorro saved over UAH 1.5 billion (US$55 million) for more than 3,900 government agencies and state-owned enterprises across Ukraine. This pilot, which won a prestigious World Procurement Award in 2016, was so successful that Ukraine’s parliament passed a new public procurement law requiring all government contracting to be carried out via ProZorro from 1 August 2016. Since then, potential savings to the procurement budget have snowballed. As of November 2016, they stand at an estimated UAH 5.97 billion (US$233 million), with more than 15,000 buyers and 47,000 commercial suppliers using the new system.

At the same time, the team behind the project has evolved and professionalized….(More)”

Scaling accountability through vertically integrated civil society policy monitoring and advocacy


Working paper by Jonathan Fox: “…argues that the growing field of transparency, participation and accountability (TPA) needs a conceptual reboot, to address the limited traction gained so far on the path to accountability. To inform more strategic approaches and to identify the drivers of more sustainable institutional change, fresh analytical work is needed.

The paper makes the case for one among several possible strategic approaches by distinguishing between ‘scaling up’ and ‘taking scale into account’, going on to examine several different ways that ‘scale’ is used in different fields.

It goes on to explain and discuss the strategy of vertical integration, which involves multi-level coordination by civil society organisations of policy monitoring and advocacy, grounded in broad pro-accountability constituencies. Vertical integration is discussed from several different angles, from its roots in politcal economy to its relationship with citizen voice, its capacity for multi-directional communication, and its relationship with feedback loops.

To spell out how this strategy can empower pro accountability actors, the paper contrasts varied terms of engagement between state and society, proposing a focus on collaborative coalitions as an alternative to the conventional dichotomy between confrontation and constructive engagement.

The paper continues by reviewing existing multi-level approaches, summarising nine cases – three each in the Philippines, Mexico and India – to demonstrate what can be revealed when TPA initiatives are seen through the lens of scale.

It concludes with a set of broad analytical questions for discussion, followed by testable hypotheses proposed to inform future research agendas.(Download the paper here, and a short summary here)…(More)”

Making the Case for Evidence-Based Decision-Making


Jennifer Brooks in Stanford Social Innovation Review: “After 15 years of building linkages between evidence, policy, and practice in social programs for children and families, I have one thing to say about our efforts to promote evidence-based decision-making: We have failed to capture the hearts and minds of the majority of decision-makers in the United States.

I’ve worked with state and federal leadership, as well as program administrators in the public and nonprofit spheres. Most of them just aren’t with us. They aren’t convinced that the payoffs of evidence-based practice (the method that uses rigorous tests to assess the efficacy of a given intervention) are worth the extra difficulty or expense of implementing those practices.

Why haven’t we gotten more traction for evidence-based decision-making? Three key reasons: 1) we have wasted time debating whether randomized control trials are the optimal approach, rather than building demand for more data-based decision-making; 2) we oversold the availability of evidence-based practices and underestimated what it takes to scale them; and 3) we did all this without ever asking what problems decision-makers are trying to solve.

If we want to gain momentum for evidence-based practice, we need to focus more on figuring out how to implement such approaches on a larger scale, in a way that uses data to improve programs on an ongoing basis….

We must start by understanding and analyzing the problem the decision-maker wants to solve. We need to offer more than lists of evidence-based strategies or interventions. What outcomes do the decision-makers want to achieve? And what do data tell us about why we aren’t getting those outcomes with current methods?…

None of the following ideas is rocket science, nor am I the first person to say them, but they do suggest ways that we can move beyond our current approaches in promoting evidence-based practice.

1. We need better data.

As Michele Jolin pointed out recently, few federal programs have sufficient resources to build or use evidence. There are limited resources for evaluation and other evidence-building activities, which too often are seen as “extras.” Moreover, many programs at the local, state, and national level have minimal information to use for program management and even fewer staff with the skills required to use it effectively…

 

2. We should attend equally to practices and to the systems in which they sit.

Systems improvements without changes in practice won’t get outcomes, but without systems reforms, evidence-based practices will have difficulty scaling up. …

3. You get what you pay for.

One fear I have is that we don’t actually know whether we can get better outcomes in our public systems without spending more money. And yet cost-savings seem to be what we promise when we sell the idea of evidence-based practice to legislatures and budget directors….

4. We need to hold people accountable for program results and promote ongoing improvement.

There is an inherent tension between using data for accountability and using it for program improvement….(More)”

Using open government for climate action


Elizabeth Moses at Eco-Business: “Countries made many national climate commitments as part of the Paris Agreement on climate change, which entered into force earlier this month. Now comes the hard part of implementing those commitments. The public can serve an invaluable watchdog role, holding governments accountable for following through on their targets and making sure climate action happens in a way that’s fair and inclusive.

But first, the climate and open government communities will need to join forces….

Here are four areas where these communities can lean in together to ensure governments follow through on effective climate action:

1) Expand access to climate data and information.

Open government and climate NGOs and local communities can expand the use of traditional transparency tools and processes such as Freedom of Information (FOI) laws, transparent budgeting, open data policies and public procurement to enhance open information on climate mitigation, adaptation and finance.

For example, Transparencia Mexicana used Mexico’s Freedom of Information Law to collect data to map climate finance actors and the flow of finance in the country. This allows them to make specific recommendations on how to safeguard climate funds against corruption and ensure the money translates into real action on the ground….

2) Promote inclusive and participatory climate policy development.

Civil society and community groups already play a crucial role in advocating for climate action and improving climate governance at the national and local levels, especially when it comes to safeguarding poor and vulnerable people, who often lack political voice….

3) Take legal action for stronger accountability.

Accountability at a national level can only be achieved if grievance mechanisms are in place to address a lack of transparency or public participation, or address the impact of projects and policies on individuals and communities.

Civil society groups and individuals can use legal actions like climate litigation, petitions, administrative policy challenges and court cases at the national, regional or international levels to hold governments and businesses accountable for failing to effectively act on climate change….

4) Create new spaces for advocacy.

Bringing the climate and open government movements together allows civil society to tap new forums for securing momentum around climate policy implementation. For example, many civil society NGOs are highlighting the important connections between a strong Governance Goal 16 under the 2030 Agenda for Sustainable Development, and strong water quality and climate change policies….(More)”