Data Collaboratives can transform the way civil society organisations find solutions

Curated on Posted on by Stefaan Verhulst

Stefaan G. Verhulst at Disrupt & Innovate: “The need for innovation is clear: The twenty-first century is shaping up to be one of the most challenging in recent history. From climate change to income inequality to geopolitical upheaval and terrorism: the difficulties confronting International Civil Society Organisations (ICSOs) are unprecedented not only in their variety but also in their complexity. At the same time, today’s practices and tools used by ICSOs seem stale and outdated. Increasingly, it is clear, we need not only new solutions but new methods for arriving at solutions.

Data will likely become more central to meeting these challenges. We live in a quantified era. It is estimated that 90% of the world’s data was generated in just the last two years. We know that this data can help us understand the world in new ways and help us meet the challenges mentioned above. However, we need new data collaboration methods to help us extract the insights from that data.

UNTAPPED DATA POTENTIAL

For all of data’s potential to address public challenges, the truth remains that most data generated today is in fact collected by the private sector – including ICSOs who are often collecting a vast amount of data – such as, for instance, the International Committee of the Red Cross, which generates various (often sensitive) data related to humanitarian activities. This data, typically ensconced in tightly held databases toward maintaining competitive advantage or protecting from harmful intrusion, contains tremendous possible insights and avenues for innovation in how we solve public problems. But because of access restrictions and often limited data science capacity, its vast potential often goes untapped.

DATA COLLABORATIVES AS A SOLUTION

Data Collaboratives offer a way around this limitation. They represent an emerging public-private partnership model, in which participants from different areas — including the private sector, government, and civil society — come together to exchange data and pool analytical expertise.

While still an emerging practice, examples of such partnerships now exist around the world, across sectors and public policy domains. Importantly several ICSOs have started to collaborate with others around their own data and that of the private and public sector. For example:

  • Several civil society organisations, academics, and donor agencies are partnering in the Health Data Collaborative to improve the global data infrastructure necessary to make smarter global and local health decisions and to track progress against the Sustainable Development Goals (SDGs).
  • Additionally, the UN Office for the Coordination of Humanitarian Affairs (UNOCHA) built Humanitarian Data Exchange (HDX), a platform for sharing humanitarian from and for ICSOs – including Caritas, InterAction and others – donor agencies, national and international bodies, and other humanitarian organisations.

These are a few examples of Data Collaboratives that ICSOs are participating in. Yet, the potential for collaboration goes beyond these examples. Likewise, so do the concerns regarding data protection and privacy….(More)”.

Spanning Today’s Chasms: Seven Steps to Building Trusted Data Intermediaries

Curated on Posted on by Stefaan Verhulst

James Shulman at the Mellon Foundation: “In 2001, when hundreds of individual colleges and universities were scrambling to scan their slide libraries, The Andrew W. Mellon Foundation created a new organization, Artstor, to assemble a massive library of digital images from disparate sources to support teaching and research in the arts and humanities.

Rather than encouraging—or paying for—each school to scan its own slide of the Mona Lisa, the Mellon Foundation created an intermediary organization that would balance the interests of those who created, photographed and cared for art works, such as artists and museums, and those who wanted to use such images for the admirable calling of teaching and studying history and culture.  This organization would reach across the gap that separated these two communities and would respect and balance the interests of both sides, while helping each accomplish their missions.  At the same time that Napster was using technology to facilitate the un-balanced transfer of digital content from creators to users, the Mellon Foundation set up a new institution aimed at respecting the interests of one side of the market and supporting the socially desirable work of the other.

As the internet has enabled the sharing of data across the world, new intermediaries have emerged as entire platforms. A networked world needs such bridges—think Etsy or Ebay sitting between sellers and buyers, or Facebook sitting between advertisers and users. While intermediaries that match sellers and buyers of things provide a marketplace to bridge from one side or the other, aggregators of data work in admittedly more shadowy territories.

In the many realms that market forces won’t support, however, a great deal of public good can be done by aggregating and managing access to datasets that might otherwise continue to live in isolation. Whether due to institutional sociology that favors local solutions, the technical challenges associated with merging heterogeneous databases built with different data models, intellectual property limitations, or privacy concerns, datasets are built and maintained by independent groups that—if networked—could be used to further each other’s work.

Think of those studying coral reefs, or those studying labor practices in developing markets, or child welfare offices seeking to call upon court records in different states, or medical researchers working in different sub-disciplines but on essentially the same disease.  What intermediary invests in joining these datasets?  Many people assume that computers can simply “talk” to each other and share data intuitively, but without targeted investment in connecting them, they can’t.  Unlike modern databases that are now often designed with the cloud in mind, decades of locally created databases churn away in isolation, at great opportunity cost to us all.

Art history research is an unusually vivid example. Most people can understand that if you want to study Caravaggio, you don’t want to hunt and peck across hundreds of museums, books, photo archives, libraries, churches, and private collections.  You want all that content in one place—exactly what Mellon sought to achieve by creating Artstor.

What did we learn in creating Artstor that might be distilled as lessons for others taking on an aggregation project to serve the public good?….(More)”.

The Social Media Threat to Society and Security

Curated on Posted on by Stefaan Verhulst
George Soros at Project Syndicate: “It takes significant effort to assert and defend what John Stuart Mill called the freedom of mind. And there is a real chance that, once lost, those who grow up in the digital age – in which the power to command and shape people’s attention is increasingly concentrated in the hands of a few companies – will have difficulty regaining it.

The current moment in world history is a painful one. Open societies are in crisis, and various forms of dictatorships and mafia states, exemplified by Vladimir Putin’s Russia, are on the rise. In the United States, President Donald Trump would like to establish his own mafia-style state but cannot, because the Constitution, other institutions, and a vibrant civil society won’t allow it….

The rise and monopolistic behavior of the giant American Internet platform companies is contributing mightily to the US government’s impotence. These companies have often played an innovative and liberating role. But as Facebook and Google have grown ever more powerful, they have become obstacles to innovation, and have caused a variety of problems of which we are only now beginning to become aware…

Social media companies’ true customers are their advertisers. But a new business model is gradually emerging, based not only on advertising but also on selling products and services directly to users. They exploit the data they control, bundle the services they offer, and use discriminatory pricing to keep more of the benefits that they would otherwise have to share with consumers. This enhances their profitability even further, but the bundling of services and discriminatory pricing undermine the efficiency of the market economy.

Social media companies deceive their users by manipulating their attention, directing it toward their own commercial purposes, and deliberately engineering addiction to the services they provide. This can be very harmful, particularly for adolescents.

There is a similarity between Internet platforms and gambling companies. Casinos have developed techniques to hook customers to the point that they gamble away all of their money, even money they don’t have.

Something similar – and potentially irreversible – is happening to human attention in our digital age. This is not a matter of mere distraction or addiction; social media companies are actually inducing people to surrender their autonomy. And this power to shape people’s attention is increasingly concentrated in the hands of a few companies.

It takes significant effort to assert and defend what John Stuart Mill called the freedom of mind. Once lost, those who grow up in the digital age may have difficulty regaining it.

This would have far-reaching political consequences. People without the freedom of mind can be easily manipulated. This danger does not loom only in the future; it already played an important role in the 2016 US presidential election.

There is an even more alarming prospect on the horizon: an alliance between authoritarian states and large, data-rich IT monopolies, bringing together nascent systems of corporate surveillance with already-developed systems of state-sponsored surveillance. This may well result in a web of totalitarian control the likes of which not even George Orwell could have imagined….(More)”.

Smarter New York City: How City Agencies Innovate

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Book edited by André Corrêa d’Almeida: “Innovation is often presented as being in the exclusive domain of the private sector. Yet despite widespread perceptions of public-sector inefficiency, government agencies have much to teach us about how technological and social advances occur. Improving governance at the municipal level is critical to the future of the twenty-first-century city, from environmental sustainability to education, economic development, public health, and beyond. In this age of acceleration and massive migration of people into cities around the world, this book explains how innovation from within city agencies and administrations makes urban systems smarter and shapes life in New York City.
Using a series of case studies, Smarter New York City describes the drivers and constraints behind urban innovation, including leadership and organization; networks and interagency collaboration; institutional context; technology and real-time data collection; responsiveness and decision making; and results and impact. Cases include residential organic-waste collection, an NYPD program that identifies the sound of gunshots in real time, and the Vision Zero attempt to end traffic casualties, among others. Challenging the usefulness of a tech-centric view of urban innovation, Smarter New York City brings together a multidisciplinary and integrated perspective to imagine new possibilities from within city agencies, with practical lessons for city officials, urban planners, policy makers, civil society, and potential private-sector partners….(More)”.

The End of the End of History?

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Introduction to Special Issue of The Hedgehog Review: “Although Francis Fukuyama never said the triumph of liberal democracy was inevitable, his qualified declaration of the “the end of history” captured the optimistic, sometimes naive tenor of the early post-Cold War era. But how quickly that confidence faded! Unmistakable signs of history’s resumption began to appear less than two decades after the fall of the Berlin Wall. In its 2008 annual report on political rights and civil liberties around the world, the democracy watchdog Freedom House took troubled note of the reversal of progress in a number of key countries in South Asia, the Middle East, Africa, and the former Soviet space.

This “profoundly disturbing deterioration,” as Freedom House put it, has continued, and not only in countries with fragile democratic institutions. The most recent survey found that “in 2016 it was established democracies—countries rated Free in the report’s ranking system—that dominated the list of countries suffering setbacks.” The report’s authors went on glumly to note that the US election of 2016 “raised fears of a foreign policy divorced from America’s traditional strategic commitments to democracy, human rights, and the rules-based international order that it helped to construct beginning in 1945.” And if this were not enough, they pointed to a growing “nexus” of mutual support between authoritarian regimes and populist movements in both weak and strong liberal democracies.

It would be somewhat reassuring to think the United States is the “exceptional nation” resisting the tide. But President Donald J. Trump’s casual, sometimes caustic, disdain for democratic norms and his inexplicable coziness with Vladimir Putin and lesser authoritarians have raised concerns in America and abroad, particularly among traditional allies.

Disturbing as the behavior of the forty-fifth president is, honesty compels us to recognize that Trump’s presidency is less the cause of America’s democracy woes than the product of them. Surveys and studies, including The Vanishing Center of American Democracy, published by the Institute for Advanced Studies in Culture last year, reveal a steady decline in Americans’ confidence in their political institutions as well as various other bulwarks of a liberal and civil society. A declining faith in democratic norms has only exacerbated the culture war divisions of the last four decades, divisions that have in turn been intensified by what some call a new class war between “credentialed” elites and (mostly) white lower-income earners who see their fortunes declining. And as many have noted, democratic norms are bound to suffer when there are no shared conceptions of truth or objectivity, and when all products of journalism are dismissed, from one partisan angle or another, as “fake news.”

Is it time to declare the end of the end of history, as we tentatively suggest in the title to this issue’s theme? More fundamentally, is there something deeply flawed in what many people have long believed was the crowning achievement of the Enlightenment: not merely the idea of governments of, for, and by the people but states undergirded by commitments to personal and civil liberties. Are we witnessing the exhaustion of the once-vital liberal tradition that supported our politics, both its progressive and conservative strands, and which made politics a (relatively) civil enterprise, and compromise a desirable outcome of that enterprise?

The contributors to this issue propose widely differing answers to these questions. But all agree that the questions are urgent and the stakes are high, not only for America and other liberal democracies but also for the relatively stable global order that emerged after World War II, an order built on faith in the universal worth of liberal principles….(More)”.

Opening Government to Improve Outcomes

Curated on Posted on by Stefaan Verhulst

Laura Wesley at Canada Beyond 150: “Open Government is a concept. It’s a view into government. It’s an invitation to stakeholders, citizens and civil society to help shape government decisions and actions. It is not a program or policy, yet both can be part of achieving the vision of a government that encourages civic participation, invites accountability and demonstrates transparency. Examples of open government include proactively disclosing financial and human resources-related information online and publishing expenditures that can be displayed visually or as machine-readable charts. These measures are intended to strengthen public sector management.

From my place within the public service, I see opening government as a verb. To me, it’s what we are doing to create opportunities for people – wherever they work or reside – to contribute to the activities that go into governing so that the country reflects the values of those who live in it. Engaging citizens and stakeholders in the context of policy shaping builds trust, seeks others’ perspectives, enables accountability, and allows us to collectively design better policy, programs and services.

What is engagement in the context of public policy?

Engagement processes can be structured and formal like parliamentary committees to study an issue or those that allow for anyone to provide feedback on legislation as it moves through Parliament. They can be done by elected officials or by public servants working on their behalf, for example, through processes that invite stakeholders to comment on proposed regulatory or legislative changes. They can be informal, like hosting conversations online. They can be open and transparent, moderated or unmoderated, multilateral or bilateral. There are many options, yet deciding which methods to employ at the right time can be cloaked in complexity, with much at risk if we get it wrong. So how can we teach “engagement” as a mechanism to improve policy-shaping?

Canada Beyond 150 is a participatory learning program for public servants to experience new ways of developing and delivering public policy. I was excited to learn that engagement, along with design and foresight, was one of the three pillars of the program. My team had mapped some of the system-wide gaps that needed to be filled in order to build the organizational muscle required to engage broadly; this was our chance to understand how to support new public servants through change….(More)”.

Reclaiming Civic Spaces

Curated on Posted on by Stefaan Verhulst

Special edition of  Sur International Journal on Human Rights on crackdowns on civil society around the world: “As shown by both the geographic reach of the contributions (authors from 16 countries) and the infographics to this edition, the issue is clearly of global concern. The first section of the journal seeks to address why this crackdown is happening, who is driving it and whether there is cross-fertilisation of ideas between actors.

The edition then focuses on the strategies that activists are implementing to combat the crackdown. A summary of these strategies can be seen in a video which captures a number of the author activists’ perspectives, shared when they gathered in São Paulo in October 2017 for a writers’ retreat….

The role of new media and online spaces in combatting the crackdown is prevalent in the contributions. The ease and speed with which information can be passed on platforms such as Facebook, Twitter, WhatsApp and Telegram was cited as being important in mobilising support rapidly as well as helping reach previously untapped constituents (Sara Alsherif, Zoya Rehman, Raull Santiago, Victoria Ohaeri, Valerie Msoka and Denise Dora, Ravindran Daniel and Barbara Klugman). Despite the opportunities, Bondita Acharya, Helen Kezie-Nwoha, Sondos Shabayek, Shalini Eddens and Susan Jessop, Sara Alsherif and Zoya Rehman all note the challenges that digital tools present. Harassment of activists online is becoming increasingly common, particularly towards women. In addition, authorities are constantly developing new ways of monitoring these platforms. To combat this, Sara Alsherif describes how developing relationships with tech companies can help activists stay one step ahead of the curve.

The use of video is explored by Hagai El-Ad and Raull Santiago, both of whom describe how the medium is an important tool in capturing the restrictions being inflicted on civil society in their respective contexts. Moreover, Raull Santiago describes how his collective is trying to use these video images, captured by members of his community, in legal processes against the police force….(More)”.

Improving refugee integration through data-driven algorithmic assignment

Curated on Posted on by Stefaan Verhulst

Kirk Bansak, et al in Science Magazine: “Developed democracies are settling an increased number of refugees, many of whom face challenges integrating into host societies. We developed a flexible data-driven algorithm that assigns refugees across resettlement locations to improve integration outcomes. The algorithm uses a combination of supervised machine learning and optimal matching to discover and leverage synergies between refugee characteristics and resettlement sites.

The algorithm was tested on historical registry data from two countries with different assignment regimes and refugee populations, the United States and Switzerland. Our approach led to gains of roughly 40 to 70%, on average, in refugees’ employment outcomes relative to current assignment practices. This approach can provide governments with a practical and cost-efficient policy tool that can be immediately implemented within existing institutional structures….(More)”.

The Future Computed: Artificial Intelligence and its role in society

Curated on Posted on by Stefaan Verhulst

Brad Smith at the Microsoft Blog: “Today Microsoft is releasing a new book, The Future Computed: Artificial Intelligence and its role in society. The two of us have written the foreword for the book, and our teams collaborated to write its contents. As the title suggests, the book provides our perspective on where AI technology is going and the new societal issues it has raised.

On a personal level, our work on the foreword provided an opportunity to step back and think about how much technology has changed our lives over the past two decades and to consider the changes that are likely to come over the next 20 years. In 1998, we both worked at Microsoft, but on opposite sides of the globe. While we lived on separate continents and in quite different cultures, we shared similar experiences and daily routines which were managed by manual planning and movement. Twenty years later, we take for granted the digital world that was once the stuff of science fiction.

Technology – including mobile devices and cloud computing – has fundamentally changed the way we consume news, plan our day, communicate, shop and interact with our family, friends and colleagues. Two decades from now, what will our world look like? At Microsoft, we imagine that artificial intelligence will help us do more with one of our most precious commodities: time. By 2038, personal digital assistants will be trained to anticipate our needs, help manage our schedule, prepare us for meetings, assist as we plan our social lives, reply to and route communications, and drive cars.

Beyond our personal lives, AI will enable breakthrough advances in areas like healthcare, agriculture, education and transportation. It’s already happening in impressive ways.

But as we’ve witnessed over the past 20 years, new technology also inevitably raises complex questions and broad societal concerns. As we look to a future powered by a partnership between computers and humans, it’s important that we address these challenges head on.

How do we ensure that AI is designed and used responsibly? How do we establish ethical principles to protect people? How should we govern its use? And how will AI impact employment and jobs?

To answer these tough questions, technologists will need to work closely with government, academia, business, civil society and other stakeholders. At Microsoft, we’ve identified six ethical principles – fairness, reliability and safety, privacy and security, inclusivity, transparency, and accountability – to guide the cross-disciplinary development and use of artificial intelligence. The better we understand these or similar issues — and the more technology developers and users can share best practices to address them — the better served the world will be as we contemplate societal rules to govern AI.

We must also pay attention to AI’s impact on workers. What jobs will AI eliminate? What jobs will it create? If there has been one constant over 250 years of technological change, it has been the ongoing impact of technology on jobs — the creation of new jobs, the elimination of existing jobs and the evolution of job tasks and content. This too is certain to continue.

Some key conclusions are emerging….

The Future Computed is available here and additional content related to the book can be found here.”

Using new data sources for policymaking

Curated on Posted on by Stefaan Verhulst

Technical report by the Joint Research Centre (JRC) of the European Commission: “… synthesises the results of our work on using new data sources for policy-making. It reflects a recent shift from more general considerations in the area of Big Data to a more dedicated investigation of Citizen Science, and it summarizes the state of play. With this contribution, we start promoting Citizen Science as an integral component of public participation in policy in Europe.

The particular need to focus on the citizen dimension emerged due to (i) the increasing interest in the topic from policy Directorate-Generals (DGs) of the European Commission (EC); (ii) the considerable socio-economic impact policy making has on citizens’ life and society as a whole; and (iii) the clear potentiality of citizens’ contributions to increase the relevance of policy making and the effectiveness of policies when addressing societal challenges.

We explicitly concentrate on Citizen Science (or public participation in scientific research) as a way to engage people in practical work, and to develop a mutual understanding between the participants from civil society, research institutions and the public sector by working together on a topic that is of common interest.

Acknowledging this new priority, this report concentrates on the topic of Citizen Science and presents already ongoing collaborations and recent achievements. The presented work particularly addresses environment-related policies, Open Science and aspects of Better Regulation. We then introduce the six phases of the ‘cyclic value chain of Citizen Science’ as a concept to frame citizen engagement in science for policy. We use this structure in order to detail the benefits and challenges of existing approaches – building on the lessons that we learned so far from our own practical work and thanks to the knowledge exchange from third parties. After outlining additional related policy areas, we sketch the future work that is required in order to overcome the identified challenges, and translate them into actions for ourselves and our partners.

Next steps include the following:

 Develop a robust methodology for data collection, analysis and use of Citizen Science for EU policy;

 Provide a platform as an enabling framework for applying this methodology to different policy areas, including the provision of best practices;

 Offer guidelines for policy DGs in order to promote the use of Citizen Science for policy in Europe;

 Experiment and evaluate possibilities of overarching methodologies for citizen engagement in science and policy, and their case specifics; and

 Continue to advance interoperability and knowledge sharing between currently disconnected communities of practise. …(More)”.