Toward WSIS 3.0: Adopting Next-Gen Governance Solutions for Tomorrow’s Information Society

Curated on Posted on by Stefaan Verhulst

Lea Kaspar  & Stefaan G. Verhulst at CircleID: “… Collectively, this process has been known as the “World Summit on the Information Society” (WSIS). During December 2015 in New York, twelve years after that first meeting in Geneva and with more than 3 billion people now online, member states of the United Nations unanimously adopted the final outcome document of the WSIS ten-year Review process.

The document (known as the WSIS+10 document) reflects on the progress made over the past decade and outlines a set of recommendations for shaping the information society in coming years. Among other things, it acknowledges the role of different stakeholders in achieving the WSIS vision, reaffirms the centrality of human rights, and calls for a number of measures to ensure effective follow-up.

For many, these represent significant achievements, leading observers to proclaim the outcome a diplomatic victory. However, as is the case with most non-binding international agreements, the WSIS+10 document will remain little more than a hollow guidepost until it is translated into practice. Ultimately, it is up to the national policy-makers, relevant international agencies, and the WSIS community as a whole to deliver meaningful progress towards achieving the WSIS vision.

Unfortunately, the WSIS+10 document provides little actual guidance for practitioners. What is even more striking, it reveals little progress in its understanding of emerging governance trends and methods since Geneva and Tunis, or how these could be leveraged in our efforts to harness the benefits of information and communication technologies (ICT).

As such, the WSIS remains a 20th-century approach to 21st-century challenges. In particular, the document fails to seek ways to make WSIS post 2015:

  • evidence-based in how to make decisions;
  • collaborative in how to measure progress; and
  • innovative in how to solve challenges.

Three approaches toward WSIS 3.0

Drawing on lessons in the field of governance innovation, we suggest in what follows three approaches, accompanied by practical recommendations, that could allow the WSIS to address the challenges raised by the information society in a more evidence-based, innovative and participatory way:

1. Adopt an evidence-based approach to WSIS policy making and implementation.

Since 2003, we have had massive experimentation in both developed and developing countries in a number of efforts to increase access to the Internet. We have seen some failures and some successes; above all, we have gained insight into what works, what doesn’t, and why. Unfortunately, much of the evidence remains scattered and ad-hoc, poorly translated into actionable guidance that would be effective across regions; nor is there any reflection on what we don’t know, and how we can galvanize the research and funding community to address information gaps. A few practical steps we could take to address this:….

2. Measure progress towards WSIS goals in a more open, collaborative way, founded on metrics and data developed through a bottom-up approach

The current WSIS+10 document has many lofty goals, many of which will remain effectively meaningless unless we are able to measure progress in concrete and specific terms. This requires the development of clear metrics, a process which is inevitably subjective and value-laden. Metrics and indicators must therefore be chosen with great care, particularly as they become points of reference for important decisions and policies. Having legitimate, widely-accepted indicators is critical. The best way to do this is to develop a participatory process that engages those actors who will be affected by WSIS-related actions and decisions. …These could include:…

3. Experiment with governance innovations to achieve WSIS objectives.

Over the last few years, we have seen a variety of innovations in governance that have provided new and often improved ways to solve problems and make decisions. They include, for instance:

  • The use of open and big data to generate new insights in both the problem and the solution space. We live in the age of abundant data — why aren’t we using it to inform our decision making? Data on the current landscape and the potential implications of policies could make our predictions and correlations more accurate.
  • The adoption of design thinking, agile development and user-focused research in developing more targeted and effective interventions. A linear approach to policy making with a fixed set of objectives and milestones allows little room for dealing with unforeseen or changing circumstances, making it difficult to adapt and change course. Applying lessons from software engineering — including the importance of feedback loops, continuous learning, and agile approach to project design — would allow policies to become more flexible and solutions more robust.
  • The application of behavioral sciences — for example, the concept of ‘nudging’ individuals to act in their own best interest or adopt behaviors that benefit society. How choices (e.g. to use new technologies) are presented and designed can be more powerful in informing adoption than laws, rules or technical standards.
  • The use of prizes and challenges to tap into the wisdom of the crowd to solve complex problems and identify new ideas. Resource constraints can be addressed by creating avenues for people/volunteers to act as resource in creating solutions, rather than being only their passive benefactors….(More)

Swipe right to fix the world: can Tinder-like tech match solutions to problems?

Curated on Posted on by Stefaan Verhulst

Beth Noveck in The Guardian: “Increasingly, these technologies of expertise are making it possible for the individual to make searchable lived experience. The New York police department, for example, maintains a database of employee skills. As the social service agency of last resort, the department needs to be able to pinpoint quickly who within the organization has the know how to wrangle a runaway beehive in Brooklyn or sing the national anthem in Queens in Chinese.

In public institutions, especially, it is all too common for individual knowhow to be masked by vague titles like “manager” and “director”. Using software to give organizations insights about the aptitude of employees has the potential to improve effectiveness and efficiency for public good.

Already an accelerating practice in the private sector, where managers want granular evidence of hard skills not readily apparent from transcripts, this year the World Bank created its own expert network called SkillFinder to index the talents of its 27,000 employees, consultants and alumni. With the launch of SkillFinder, the bank is just beginning to explore how to use the tool to better organize its human capital to achieve the bank’s mission of eradicating poverty.

Giving people outside as well as inside institutions opportunities to share their knowledge could save time, financial resources and even lives. Take the example of PulsePoint, a smartphone app created by the fire department of San Ramon, California. Now used by 1400 communities across the United States, PulsePoint matches those with a specific skill, namely CPR training, with dramatic results.

By tapping into a feed of the 911 calls, PulsePoint sends a text message “CPR Needed!” to those registered members of the public – off-duty doctors, nurses, police and trained amateurs – near the victim. Effective bystander CPR immediately administered can potentially double or triple the victim’s chance of survival. By augmenting traditional government first response,  Pulsepoint’s matching has already helped over 7,000 victims.

Employers can accelerate this process by going beyond merely asking employees for HR information and, instead, begin to catalog systematically the unique skills of the individuals within their organization. Many employers are anyway turning to new technology to match employees (and would-be employees) with the right skills to available jobs. How easily they could develop and share databases with public information about who has what experience while at the same time protecting the privacy of personal information….(More)”

50 states, 50 public records stories

Curated on Posted on by Stefaan Verhulst

 at Poynter: “I try to feature journalists who are telling important stories using public records. For my final column of 2015, I wanted to do something big and decided to find public records stories from all 50 states (plus, a bonus: Washington, D.C.).

This is not meant to be a “best of” list. It’s simply a collection of public records stories from the past year that intrigued me. I found many of the stories by searching the National Freedom of Information Coalition’s website, as well as Investigative Reporters & Editors.…check out my list of public records stories from around the country and see what records journalists are requesting.  It’s full of great story ideas:

Alabama

Auburn spent $1.67 million on Outback Bowl trip

(Montgomery Advertiser)

Auburn spent more than $1.6 million on its Outback Bowl trip, according to the Institutional Bowl Expense report summary submitted to the NCAA and released in response to a Freedom of Information Act request.

Alaska

KMXT sues Kodiak City for documents in police brutality case

(KMXT)

The public radio station filed suit against the City of Kodiak to get records from police after three officers handcuffed and pepper-sprayed a man with autism.

Arizona

Legislature redacts, delays and denies access to messages

(Arizona Capitol Times)

The newspaper requested electronic messages sent among top state elected officials of both parties and their top staff. But getting access to those messages was difficult.

Arkansas

Some question email deletion policies

(Arkansas News)

After the state treasurer’s office instituted a policy requiring employees to delete all emails after 30 days, critics questioned whether it was necessary and whether it was consistent with the spirit of open government.

California

Collapsed I-10 bridge given an A rating just last year

(The Desert Sun)

After a bridge collapsed on Interstate 10, the newspaper reviewed Federal Highway Administration data and found that the bridge had been given an “A” rating and one of the highest possible flood safety ratings.

Colorado

Students accuse CU-Boulder of delaying release of debate documents

(Daily Camera)

University of Colorado students accused administrators of dragging their feet on an open records request the students filed to get letters, emails and documents related to the Republican presidential debate held on campus….(More)”

The Routledge Companion to Social Media and Politics

Curated on Posted on by Stefaan Verhulst

Book edited by Axel Bruns, Gunn Enli, Eli Skogerbo, Anders Olof Larsson, Christian Christensen: “Social media are now widely used for political protests, campaigns, and communication in developed and developing nations, but available research has not yet paid sufficient attention to experiences beyond the US and UK. This collection tackles this imbalance head-on, compiling cutting-edge research across six continents to provide a comprehensive, global, up-to-date review of recent political uses of social media.

Drawing together empirical analyses of the use of social media by political movements and in national and regional elections and referenda, The Routledge Companion to Social Media and Politics presents studies ranging from Anonymous and the Arab Spring to the Greek Aganaktismenoi, and from South Korean presidential elections to the Scottish independence referendum. The book is framed by a selection of keystone theoretical contributions, evaluating and updating existing frameworks for the social media age….(More)”

Swipe Right to Become an Organ Donor

Curated on Posted on by Stefaan Verhulst

PSFK: ” Tinder is an app known for its match-making services, or at least, letting people find a good match for them. Its popularity and success lies on its easy user-interface and the amount of Tinder profile choices available, which is why the United Kingdom’s National Health Service knew that partnering with Tinder was a great idea to encourage people to sign up as organ donors.

The NHS wants to encourage Tinder users to sign up at the NHS Organ Donor Registry. Given the increasing number of patients that needs organ donors and the increasing number of deaths due to the waiting for donors, the NHS hopes that using Tinder as a platform can prove to be helpful in also increasing the number of organ donors in the country.

The NHS started by setting up bespoke profiles for their three main celebrity supporters, Jamie Laing from Made in Chelsea, Jade Jones (Olympic Gold Medalist) and Gemma Oaten of Emmerdale. Each of the profile has ‘The Wait’ logo on top, signifying that they support organ donation. So if the user swipes right on one of these profiles, that means the user supports the organ donation campaign and will be given the link to where he or she can sign up…..

Tinder’s most active users range from 18-to-35 year olds and this is exactly the demographic that the NHS is looking for when it comes to organ donors. Moreover, this partnership doesn’t just want people to support organ donation, but they actually want people to take the most necessary step, which is signing up as an organ donor. And as Johnson said, “Joining the register takes only a couple of minutes— about the same amount of time as a few swipes on Tinder.” See NHS Organ Donation/Tinder“

The Moral Failure of Computer Scientists

Curated on Posted on by Stefaan Verhulst

Kaveh Waddell at the Atlantic: “Computer scientists and cryptographers occupy some of the ivory tower’s highest floors. Among academics, their work is prestigious and celebrated. To the average observer, much of it is too technical to comprehend. The field’s problems can sometimes seem remote from reality.

But computer science has quite a bit to do with reality. Its practitioners devise the surveillance systems that watch over nearly every space, public or otherwise—and they design the tools that allow for privacy in the digital realm. Computer science is political, by its very nature.

That’s at least according to Phillip Rogaway, a professor of computer science at the University of California, Davis, who has helped create some of the most important tools that secure the Internet today. Last week, Rogaway took his case directly to a roomful of cryptographers at a conference in Auckland, New Zealand. He accused them of a moral failure: By allowing the government to construct a massive surveillance apparatus, the field had abused the public trust. Rogaway said the scientists had a duty to pursue social good in their work.
He likened the danger posed by modern governments’ growing surveillance capabilities to the threat of nuclear warfare in the 1950s, and called upon scientists to step up and speak out today, as they did then.

I spoke to Rogaway about why cryptographers fail to see their work in moral terms, and the emerging link between encryption and terrorism in the national conversation. A transcript of our conversation appears below, lightly edited for concision and clarity….(More)”

China’s Biggest Polluters Face Wrath of Data-Wielding Citizens

Curated on Posted on by Stefaan Verhulst

Bloomberg News: “Besides facing hefty fines, criminal punishments and the possibility of closing, the worst emitters in China risk additional public anger as new smartphone applications and lower-cost monitoring devices widen access to data on pollution sources.

The Blue Map app, developed by the Institute of Public & Environmental Affairs with support from the SEE Foundation and the Alibaba Foundation, provides pollution data from more than 3,000 large coal-power, steel, cement and petrochemical production plants. Origins Technology Ltd. in July began sale of the Laser Egg, a palm-sized air quality monitor used to track indoor and outdoor air quality by measuring fine particulate matter in the air.

“Letting people know the sources of regional pollution will help the push for control over emissions of every chimney,” said Ma Jun, the founder and director of the Beijing-based IPE.

The phone map and Laser Egg are the latest levers in prying control over information on air quality from the hands of the few to the many, and they’re beginning to weigh on how officials respond to the issue. Numerous smartphone applications, including those developed by SINA Corp. and Moji Fengyun (Beijing) Software Technology Development Co., now provide people in China with real-time access to air quality readings, essentially democratizing what was once an information pipeline available only to the government.

“China’s continuing struggle to control and reduce air pollution exemplifies the government’s fear that lifestyle issues will mutate into demands for political change,” said Mary Gallagher, an associate professor of political science at the University of Michigan.

Even the government is getting in on the act. The Ministry of Environmental Protection rolled out a smartphone application called “Nationwide Air Quality” with the help ofWuhan Juzheng Environmental Science & Technology Co. at the end of 2013.

“As citizens know more about air pollution, more pressure will be put on the government,” said Xu Qinxiang, a technology manager at Wuhan Juzheng. “This will urge the government to control pollutant sources and upgrade heavy industries.”

 Laser Egg

Sources of air quality data come from the China National Environment Monitoring Center, local environmental protection bureaus and non-Chinese sources such as the U.S. Embassy’s website in Beijing, Xu said.

Air quality is a controversial subject in China. Since 2012, the public has pushed the government to move more quickly than planned to begin releasing data measuring pollution levels — especially of PM2.5, the particulates most harmful to human health.

The reading was 267 micrograms per cubic meter at 10 a.m. Monday near Tiananmen Square, according to the Beijing Municipal Environmental Monitoring Center. The World Health Organization cautions against 24-hour exposure to concentrations higher than 25.

The availability of data appears to be filling a need, especially with the arrival of colder temperatures and the associated smog that blanketed Beijing and northern Chinarecently….

“With more disclosure of the data, everyone becomes more sensitive, hoping the government can do something,” Li Yajuan, a 27-year-old office secretary, said in an interview in Beijing’s Fuchengmen area. “It’s our own living environment after all.”

Efforts to make products linked to air data continue. IBM has been developing artificial intelligence to help fight Beijing’s toxic air pollution, and plans to work with other municipalities in China and India on similar projects to manage air quality….(More)”

Open Data Index 2015

Curated on Posted on by Stefaan Verhulst

Open Knowledge: “….This year’s Index showed impressive gains from non-OECD countries with Taiwan topping the Index and Colombia and Uruguay breaking into the top ten at four and seven respectively. Overall, the Index evaluated 122 places and 1586 datasets and determined that only 9%, or 156 datasets, were both technically and legally open.

The Index ranks countries based on the availability and accessibility of data in thirteen key categories, including government spending, election results, procurement, and pollution levels. Over the summer, we held a public consultation, which saw contributions from individuals within the open data community as well as from key civil society organisations across an array of sectors. As a result of this consultation, we expanded the 2015 Index to include public procurement data, water quality data, land ownership data and weather data; we also decided to removed transport timetables due to the difficulties faced when comparing transport system data globally.

Open Knowledge International began to systematically track the release of open data by national governments in 2013 with the objective of measuring if governments were releasing the key datasets of high social and democratic value as open data. That enables us to better understand the current state of play and in turn work with civil society actors to address the gaps in data release. Over the course of the last three years, the Global Open Data Index has become more than just a benchmark – we noticed that governments began to use the Index as a reference to inform their open data priorities and civil society actors began to use the Index advocacy tool to encourage governments to improve their performance in releasing key datasets.

Furthermore, indices such as the Global Open Data Index are not without their challenges. The Index measures the technical and legal openness of datasets deemed to be of critical democratic and social value – it does not measure the openness of a given government. It should be clear that the release of a few key datasets is not a sufficient measure of the openness of a government. The blurring of lines between open data and open government is nothing new and has been hotly debated by civil society groups and transparency organisations since the sharp rise in popularity of open data policies over the last decade. …Index at http://index.okfn.org/”

Smart Urbanism: Utopian vision or false dawn?

Curated on Posted on by Stefaan Verhulst

Book edited by Simon Marvin, Andrés Luque-Ayala, and Colin McFarlane: “Smart Urbanism (SU) – the rebuilding of cities through the integration of digital technologies with buildings, neighbourhoods, networked infrastructures and people – is being represented as a unique emerging ‘solution’ to the majority of problems faced by cities today. SU discourses, enacted by technology companies, national governments and supranational agencies alike, claim a supremacy of urban digital technologies for managing and controlling infrastructures, achieving greater effectiveness in managing service demand and reducing carbon emissions, developing greater social interaction and community networks, providing new services around health and social care etc. Smart urbanism is being represented as the response to almost every facet of the contemporary urban question.

This book explores this common conception of the problematic of smart urbanism and critically address what new capabilities are being created by whom and with what exclusions; how these are being developed – and contested; where is this happening both within and between cities; and, with what sorts of social and material consequences. The aim of the book is to identify and convene a currently fragmented and disconnected group of researchers, commentators, developers and users from both within and outside the mainstream SU discourse, including several of those that adopt a more critical perspective, to assess ‘what’ problems of the city smartness can address

The volume provides the first internationally comparative assessment of SU in cities of the global north and south, critically evaluates whether current visions of SU are able to achieve their potential; and then identifies alternative trajectories for SU that hold radical promise for reshaping cities….(More)”

Creating Value through Open Data

Curated on Posted on by Stefaan Verhulst

Press Release: “Capgemini Consulting, the global strategy and transformation consulting arm of the Capgemini Group, today published two new reports on the state of play of Open Data in Europe, to mark the launch of the European Open Data Portal. The first report addresses “Open Data Maturity in Europe 2015: Insights into the European state of play” and the second focuses on “Creating Value through Open Data: Study on the Impact of Re-use of Public Data Resources.” The countries covered by these assessments include the EU28 countries plus Iceland, Liechtenstein, Norway, and Switzerland – commonly referred to as the EU28+ countries. The reports were requested by the European Commission within the framework of the Connecting Europe Facility program, supporting the deployment of European Open Data infrastructure.

Open Data refers to the information collected, produced or paid for by public bodies and can be freely used, modified and shared by anyone.. For the period 2016-2020, the direct market size for Open Data is estimated at EUR 325 billion for Europe. Capgemini’s study “Creating Value through Open Data” illustrates how Open Data can create economic value in multiple ways including increased market transactions, job creation from producing services and products based on Open Data, to cost savings and efficiency gains. For instance, effective use of Open Data could help save 629 million hours of unnecessary waiting time on the roads in the EU; and help reduce energy consumption by 16%. The accumulated cost savings for public administrations making use of Open Data across the EU28+ in 2020 are predicted to equal 1.7 bn EUR. Reaping these benefits requires reaching a high level of Open Data maturity.

In order to address the accessibility and the value of Open Data across European countries, the European Union has launched the Beta version of the European Data Portal. The Portal addresses the whole Data Value Chain, from data publishing to data re-use. Over 240,000 data sets are referenced on the Portal and 34 European countries. It offers seamless access to public data across Europe, with over 13 content categories to categorize data, ranging from health or education to transport or even science and justice. Anyone, citizens, businesses, journalists or administrations can search, access and re-use the full data collection. A wide range of data is available, from crime records in Helsinki, labor mobility in the Netherlands, forestry maps in France to the impact of digitization in Poland…..The study, “Open Data Maturity in Europe 2015: Insights into the European state of play”, uses two key indicators: Open Data Readiness and Portal Maturity. These indicators cover both the maturity of national policies supporting Open Data as well as an assessment of the features made available on national data portals. The study shows that the EU28+ have completed just 44% of the journey towards achieving full Open Data Maturity and there are large discrepancies across countries. A third of European countries (32%), recognized globally, are leading the way with solid policies, licensing norms, good portal traffic and many local initiatives and events to promote Open Data and its re-use….(More)”