The Internet’s Loop of Action and Reaction Is Worsening

Curated on Posted on by Stefaan Verhulst

Farhad Manjoo in the New York Times: “Donald J. Trump and Hillary Clinton said this week that we should think about shutting down parts of the Internet to stop terrorist groups from inspiring and recruiting followers in distant lands. Mr. Trump even suggested an expert who’d be perfect for the job: “We have to go see Bill Gates and a lot of different people that really understand what’s happening, and we have to talk to them — maybe, in certain areas, closing that Internet up in some way,” he said on Monday in South Carolina.

Many online responded to Mr. Trump and Mrs. Clinton with jeers, pointing out both constitutional and technical limits to their plans. Mr. Gates, the Microsoft co-founder who now spends much of his time on philanthropy, has as much power to close down the Internet as he does to fix Mr. Trump’s hair.

Yet I had a different reaction to Mr. Trump and Mrs. Clinton’s fantasy of a world in which you could just shut down parts of the Internet that you didn’t like: Sure, it’s impossible, but just imagine if we could do it, just for a bit. Wouldn’t it have been kind of a pleasant dream world, in these overheated last few weeks, to have lived free of social media?

Hear me out. If you’ve logged on to Twitter and Facebook in the waning weeks of 2015, you’ve surely noticed that the Internet now seems to be on constant boil. Your social feed has always been loud, shrill, reflexive and ugly, but this year everything has been turned up to 11. The Islamic State’s use of the Internet is perhaps only the most dangerous manifestation of what, this year, became an inescapable fact of online life: The extremists of all stripes are ascendant, and just about everywhere you look, much of the Internet is terrible.“The academic in me says that discourse norms have shifted,” said Susan Benesch, a faculty associate at Harvard’s Berkman Center for Internet & Society and the director of the Dangerous Speech Project, an effort to study speech that leads to violence. “It’s become so common to figuratively walk through garbage and violent imagery online that people have accepted it in a way. And it’s become so noisy that you have to shout more loudly, and more shockingly, to be heard.”

You might argue that the angst online is merely a reflection of the news. Terrorism, intractable warfare, mass shootings, a hyperpartisan presidential race, police brutality, institutional racism and the protests over it have dominated the headlines. It’s only natural that the Internet would get a little out of control over that barrage.

But there’s also a way in which social networks seem to be feeding a cycle of action and reaction. In just about every news event, the Internet’s reaction to the situation becomes a follow-on part of the story, so that much of the media establishment becomes trapped in escalating, infinite loops of 140-character, knee-jerk insta-reaction.

“Presidential elections have always been pretty nasty, but these days the mudslinging is omnipresent in a way that’s never been the case before,” said Whitney Phillips, an assistant professor of literary studies and writing at Mercer University, who is the author of “This Is Why We Can’t Have Nice Things,” a study of online “trolling.” “When Donald Trump says something that I would consider insane, it’s not just that it gets reported on by one or two or three outlets, but it becomes this wave of iterative content on top of content on top of content in your feed, taking over everything you see.”

The spiraling feedback loop is exhausting and rarely illuminating. The news brims with instantly produced “hot takes” and a raft of fact-free assertions. Everyone — yours truly included — is always on guard for the next opportunity to meme-ify outrage: What crazy thing did Trump/Obama/The New York Times/The New York Post/Rush Limbaugh/etc. say now, and what clever quip can you fit into a tweet to quickly begin collecting likes?

There is little room for indulging nuance, complexity, or flirting with the middle ground. In every issue, you are either with one aggrieved group or the other, and the more stridently you can express your disdain — short ofhurling profanities at the president on TV, which will earn you a brief suspension — the better reaction you’ll get….(More)”

Five Studies: How Behavioral Science Can Help in International Development

Curated on Posted on by Stefaan Verhulst

 in Pacific Standard: “In 2012, there were 896 million people around the world—12.7 percent of the global population—living on less than two dollars a day. The World Food Programestimates that 795 million people worldwide don’t have enough food to “lead a healthy life”; 25 percent of people living in Sub-Saharan Africa are undernourished. Over three million children die every year thanks to poor nutrition, and hunger is the leading cause of death worldwide. In 2012, just three preventable diseases (pneumonia, diarrhea, and malaria) killed 4,600 children every day.

Last month, the World Bank announced the launch of the Global Insights Initiative (GINI). The initiative, which follows in the footsteps of so-called “nudge units” in the United Kingdom and United States, is the Bank’s effort to incorporate insights from the field of behavioral science into the design of international development programs; too often, those programs failed to account for how people behave in the real world. Development policy, according to the Bank’s 2015 World Development Report, is overdue for a “redesign based on careful consideration of human factors.” Researchers have applauded the announcement, but it raises an interesting question: What can nudges really accomplish in the face of the developing world’s overwhelming poverty and health-care deficits?

In fact, researchers have found that instituting small program changes, informed by a better understanding of people’s motivations and limitations, can have big effects on everything from savings rates to vaccination rates to risky sexual behavior. Here are five studies that demonstrate the benefits of bringing empirical social science into the developing world….(More)”

Smart Urbanism: Utopian vision or false dawn?

Curated on Posted on by Stefaan Verhulst

Book edited by Simon Marvin, Andrés Luque-Ayala, and Colin McFarlane: “Smart Urbanism (SU) – the rebuilding of cities through the integration of digital technologies with buildings, neighbourhoods, networked infrastructures and people – is being represented as a unique emerging ‘solution’ to the majority of problems faced by cities today. SU discourses, enacted by technology companies, national governments and supranational agencies alike, claim a supremacy of urban digital technologies for managing and controlling infrastructures, achieving greater effectiveness in managing service demand and reducing carbon emissions, developing greater social interaction and community networks, providing new services around health and social care etc. Smart urbanism is being represented as the response to almost every facet of the contemporary urban question.

This book explores this common conception of the problematic of smart urbanism and critically address what new capabilities are being created by whom and with what exclusions; how these are being developed – and contested; where is this happening both within and between cities; and, with what sorts of social and material consequences. The aim of the book is to identify and convene a currently fragmented and disconnected group of researchers, commentators, developers and users from both within and outside the mainstream SU discourse, including several of those that adopt a more critical perspective, to assess ‘what’ problems of the city smartness can address

The volume provides the first internationally comparative assessment of SU in cities of the global north and south, critically evaluates whether current visions of SU are able to achieve their potential; and then identifies alternative trajectories for SU that hold radical promise for reshaping cities….(More)”

Forging Trust Communities: How Technology Changes Politics

Curated on Posted on by Stefaan Verhulst

Book by Irene S. Wu: “Bloggers in India used social media and wikis to broadcast news and bring humanitarian aid to tsunami victims in South Asia. Terrorist groups like ISIS pour out messages and recruit new members on websites. The Internet is the new public square, bringing to politics a platform on which to create community at both the grassroots and bureaucratic level. Drawing on historical and contemporary case studies from more than ten countries, Irene S. Wu’s Forging Trust Communities argues that the Internet, and the technologies that predate it, catalyze political change by creating new opportunities for cooperation. The Internet does not simply enable faster and easier communication, but makes it possible for people around the world to interact closely, reciprocate favors, and build trust. The information and ideas exchanged by members of these cooperative communities become key sources of political power akin to military might and economic strength.

Wu illustrates the rich world history of citizens and leaders exercising political power through communications technology. People in nineteenth-century China, for example, used the telegraph and newspapers to mobilize against the emperor. In 1970, Taiwanese cable television gave voice to a political opposition demanding democracy. Both Qatar (in the 1990s) and Great Britain (in the 1930s) relied on public broadcasters to enhance their influence abroad. Additional case studies from Brazil, Egypt, the United States, Russia, India, the Philippines, and Tunisia reveal how various technologies function to create new political energy, enabling activists to challenge institutions while allowing governments to increase their power at home and abroad.

Forging Trust Communities demonstrates that the way people receive and share information through network communities reveals as much about their political identity as their socioeconomic class, ethnicity, or religion. Scholars and students in political science, public administration, international studies, sociology, and the history of science and technology will find this to be an insightful and indispensable work….(More)”

New frontiers in social innovation research

Curated on Posted on by Stefaan Verhulst

Geoff Mulgan: “Nesta has published a new book with Palgrave which contains an introduction by me and many important chapters from leading academics around the world. I hope that many people will read it, and think about it, because it challenges, in a highly constructive way, many of the rather tired assumptions of the London media/political elite of both left and right.

The essay is by Roberto Mangabeira Unger, perhaps the world’s most creative and important contemporary intellectual. He is Professor of Law at Harvard (where he taught Obama); a philosopher and political theorist; author of one of the most interesting recent books on religion; co-author of an equally ground-breaking recent book on theoretical physics; and serves as strategy minister in the Brazilian government.

His argument is that a radically different way of thinking about politics, government and social change is emerging, which has either not been noticed by many political leaders, or misinterpreted. The essence of the argument is that practice is moving faster than theory; that systematic experimentation is a faster way to solve problems than clever authorship of pamphlets, white papers and plans; and that societies have the potential to be far more active agents of their own future than we assume.

The argument has implications for many fields. One is think-tanks. Twenty years ago I set up a think-tank, Demos. At that time the dominant model for policy making was to bring together some clever people in a capital city to write pamphlets, white papers and then laws. In the 1950s to 1970s a primary role was played by professors in universities, or royal commissions. Then it shifted to think-tanks. Sometimes teams within governments played a similar role – and I oversaw several of these, including the Strategy Unit in government. All saw policy as an essentially paper-based process, involving a linear transmission from abstract theories and analyses to practical implementation.

There’s still an important role to be played by think-tanks. But an opposite approach has now become common, and is promoted by Unger. In this approach, practice precedes theory. Experiment in the real world drives the development of new ideas – in business, civil society, and on the edges of the public sector. Learning by doing complements, and often leads analysis. The role of the academics and think-tanks shifts from inventing ideas to making sense of what’s emerging, and generalising it. Policies don’t try to specify every detail but rather set out broad directions and then enable a process of experiment and discovery.

As Unger shows, this approach has profound philosophical roots (reaching back to the 19th century pragmatists and beyond), and profound political implications (it’s almost opposite to the classic Marxist view, later adopted by the neoliberal right, in which intellectuals define solutions in theory which are then translated into practice). It also has profound implications for civil society – which he argues should adopt a maximalist rather than a minimalist view of social innovation.

The Unger approach doesn’t work for everything – for example, constitutional reform. But it is a superior method for improving most of the fields where governments have power – from welfare and health, to education and economic policy, and it has worked well for Nesta – evolving new models of healthcare, working with dozens of governments to redesign business policy, testing out new approaches to education.

The several hundred public sector labs and innovation teams around the world – from Chile to China, south Africa to Denmark – share this ethos too, as do many political leaders. Michael Bloomberg has been an exemplar, confident enough to innovate and experiment constantly in his time as New York Mayor. Won Soon Park in Korea is another…..

Unger’s chapter should be required reading for anyone aspiring to play a role in 21st century politics. You don’t have to agree with what he says. But you do need to work out where you disagree and why….(New Frontiers in Social Innovation Research)

Freedom of Information, Right to Access Information, Open Data: Who is at the Table?

Curated on Posted on by Stefaan Verhulst

Elizabeth Shepherd in The Round Table: The Commonwealth Journal of International Affairs: “Many national governments have adopted the idea of the ‘right to access information’ (RTI) or ‘freedom of information’ (FOI) as an essential element of the rights of citizens to freedom of opinion and expression, human rights, trust in public discourse and transparent, accountable and open government. Over 100 countries worldwide have introduced access to information legislation: 50+ in Europe; a dozen in Africa; 20 in the Americas and Caribbean; more than 15 in Asia and the Pacific; and two in the Middle East (Banisar, 2014). This article will provide an overview of access to information legislation and focus on the UK Freedom of Information Act 2000 as a case example. It will discuss the impact of the UK FOI Act on public authorities, with particular attention to records management implications, drawing on research undertaken by University College London. In the final section, it will reflect on relationships between access to information and open government data. If governments are moving to more openness, what implications might this have for those charged with implementing FOI and RTI policies, including for records management professionals?…(More)”

Does Open Data Need Journalism?

Curated on Posted on by Stefaan Verhulst

Paper by Jonathan Stoneman at Reuters Institute for Journalism: “The Open Data movement really came into being when President Obama issued his first policy paper, on his first day in office in January 2009. The US government opened up thousands of datasets to scrutiny by the public, by journalists, by policy-makers. Coders and developers were also invited to make the data useful to people and businesses in all manner of ways. Other governments across the globe followed suit, opening up data to their populations.

Opening data in this way has not resulted in genuine openness, save in a few isolated cases. In the USA and a few European countries, developers have created apps and websites which draw on Open Data, but these are not reaching a mass audience.

At the same time, journalists are not seen by government as the end users of these data. Data releases, even in the best cases, are uneven, and slow, and do not meet the needs of journalists. Although thousands of journalists have been learning and adopting the new skills of datajournalism they have tended to work with data obtained through Freedom of Information (FOI) legislation.

Stories which have resulted from datajournalists’ efforts have rarely been front page news; in many cases data-driven stories have ended up as lesser stories on inside pages, or as infographics, which relatively few people look at.

In this context, therefore, Open Data remains outside the mainstream of journalism, and out of the consciousness of the electorate, begging the question, “what are Open Data for?”, or as one developer put it – “if Open Data is the answer, what was the question?” Openness is seen as a badge of honour – scores of national governments have signed pledges to make data open, often repeating the same kind of idealistic official language as the previous announcement of a conversion to openness. But these acts are “top down”, and soon run out of momentum, becoming simply openness for its own sake. Looking at specific examples, the United States is the nearest to a success story: there is a rich ecosystem – made up of government departments, interest groups and NGOs, the media, civil society – which allows data driven projects the space to grow and the airtime to make an impact. (It probably helped that the media in the US were facing an existential challenge urgent enough to force them to embrace new, inexpensive, ways of carrying out investigative reporting).

Elsewhere data are making less impact on journalism. In the UK the new openness is being exploited by a small minority. Where data are made published on the data.gov.uk website they are frequently out of date, incomplete, or of limited new value, so where data do drive stories, these tend to be data released under FOI legislation, and the resulting stories take the form of statistics and/or infographics.

In developing countries where Open Data Portals have been launched with a fanfare – such as Kenya, and more recently Burkina Faso – there has been little uptake by coders, journalists, or citizens, and the number of fresh datasets being published drops to a trickle, and are soon well out of date. Small, apparently randomly selected datasets are soon outdated and inertia sets in.

The British Conservative Party, pledging greater openness in its 2010 manifesto, foresaw armies of “Armchair Auditors” who would comb through the data and present the government with ideas for greater efficiency in the use of public funds. Almost needless to say, these armies have never materialised, and thousands of datasets go unscrutinised by anybody. 2 In countries like Britain large amounts of data are being published but going (probably) unread and unscrutinised by anybody. At the same time, the journalists who want to make use of data are getting what they need through FOI, or even by gathering data themselves. Open Data is thus being bypassed, and could become an irrelevance. Yet, the media could be vital agents in the quest for the release of meaningful, relevant, timely data.

Governments seem in no hurry to expand the “comfort zone” from which they release the data which shows their policies at their most effective, and keeping to themselves data which paints a gloomier picture. Journalists seem likely to remain in their comfort zone, where they make use of FOI and traditional sources of information. For their part, journalists should push for better data and use it more, working in collaboration with open data activists. They need to change the habits of a lifetime and discuss their sources: revealing the source and quality of data used in a story would in itself be as much a part of the advocacy as of the actual reporting.

If Open Data are to be part of a new system of democratic accountability, they need to be more than a gesture of openness. Nor should Open Data remain largely the preserve of companies using them for commercial purposes. Governments should improve the quality and relevance of published data, making them genuinely useful for journalists and citizens alike….(More)”

Remaking Participation: Science, Environment and Emergent Publics

Curated on Posted on by Stefaan Verhulst

Book edited by Jason Chilvers and Matthew Kearnes: “Changing relations between science and democracy – and controversies over issues such as climate change, energy transitions, genetically modified organisms and smart technologies – have led to a rapid rise in new forms of public participation and citizen engagement. While most existing approaches adopt fixed meanings of ‘participation’ and are consumed by questions of method or critiquing the possible limits of democratic engagement, this book offers new insights that rethink public engagements with science, innovation and environmental issues as diverse, emergent and in the making. Bringing together leading scholars on science and democracy, working between science and technology studies, political theory, geography, sociology and anthropology, the volume develops relational and co-productionist approaches to studying and intervening in spaces of participation. New empirical insights into the making, construction, circulation and effects of participation across cultures are illustrated through examples ranging from climate change and energy to nanotechnology and mundane technologies, from institutionalised deliberative processes to citizen-led innovation and activism, and from the global north to global south. This new way of seeing participation in science and democracy opens up alternative paths for reconfiguring and remaking participation in more experimental, reflexive, anticipatory and responsible ways….(More)”

Using Crowdsourcing to Track the Next Viral Disease Outbreak

Curated on Posted on by Stefaan Verhulst

The TakeAway: “Last year’s Ebola outbreak in West Africa killed more than 11,000 people. The pandemic may be diminished, but public health officials think that another major outbreak of infectious disease is fast-approaching, and they’re busy preparing for it.

Boston public radio station WGBH recently partnered with The GroundTruth Project and NOVA Next on a series called “Next Outbreak.” As part of the series, they reported on an innovative global online monitoring system called HealthMap, which uses the power of the internet and crowdsourcing to detect and track emerging infectious diseases, and also more common ailments like the flu.

Researchers at Boston Children’s Hospital are the ones behind HealthMap (see below), and they use it to tap into tens of thousands of sources of online data, including social media, news reports, and blogs to curate information about outbreaks. Dr. John Brownstein, chief innovation officer at Boston Children’s Hospital and co-founder of HealthMap, says that smarter data collection can help to quickly detect and track emerging infectious diseases, fatal or not.

“Traditional public health is really slowed down by the communication process: People get sick, they’re seen by healthcare providers, they get laboratory confirmed, information flows up the channels to state and local health [agencies], national governments, and then to places like the WHO,” says Dr. Brownstein. “Each one of those stages can take days, weeks, or even months, and that’s the problem if you’re thinking about a virus that can spread around the world in a matter of days.”

The HealthMap team looks at a variety of communication channels to undo the existing hierarchy of health information.

“We make everyone a stakeholder when it comes to data about outbreaks, including consumers,” says Dr. Brownstein. “There are a suite of different tools that public health officials have at their disposal. What we’re trying to do is think about how to communicate and empower individuals to really understand what the risks are, what the true information is about a disease event, and what they can do to protect themselves and their families. It’s all about trying to demystify outbreaks.”

In addition to the map itself, the HealthMap team has a number of interactive tools that individuals can both use and contribute to. Dr. Brownstein hopes these resources will enable the public to care more about disease outbreaks that may be happening around them—it’s a way to put the “public” back in “public health,” he says.

“We have a app called Outbreaks Near Me that allows people to know about what disease outbreaks are happening in their neighborhood,” Dr. Brownstein says. “Flu Near You is a an app that people use to self report on symptoms; Vaccine Finder is a tool that allows people to know what vaccines are available to them and their community.”

In addition to developing their own app, the HealthMap has partnered with existing tech firms like Uber to spread the word about public health.

“We worked closely with Uber last year and actually put nurses in Uber cars and delivered vaccines to people,” Dr. Brownstein says. “The closest vaccine location might still be only a block away for people, but people are still hesitant to get it done.”…(More)”

How big data and The Sims are helping us to build the cities of the future

Curated on Posted on by Stefaan Verhulst

The Next Web: “By 2050, the United Nations predicts that around 66 percent of the world’s population will be living in urban areas. It is expected that the greatest expansion will take place in developing regions such as Africa and Asia. Cities in these parts will be challenged to meet the needs of their residents, and provide sufficient housing, energy, waste disposal, healthcare, transportation, education and employment.

So, understanding how cities will grow – and how we can make them smarter and more sustainable along the way – is a high priority among researchers and governments the world over. We need to get to grips with the inner mechanisms of cities, if we’re to engineer them for the future. Fortunately, there are tools to help us do this. And even better, using them is a bit like playing SimCity….

Cities are complex systems. Increasingly, scientists studying cities have gone from thinking about “cities as machines”, to approaching “cities as organisms”. Viewing cities as complex, adaptive organisms – similar to natural systems like termite mounds or slime mould colonies – allows us to gain unique insights into their inner workings. …So, if cities are like organisms, it follows that we should examine them from the bottom-up, and seek to understand how unexpected large-scale phenomena emerge from individual-level interactions. Specifically, we can simulate how the behaviour of individual “agents” – whether they are people, households, or organisations – affect the urban environment, using a set of techniques known as “agent-based modelling”….These days, increases in computing power and the proliferation of big datagive agent-based modelling unprecedented power and scope. One of the most exciting developments is the potential to incorporate people’s thoughts and behaviours. In doing so, we can begin to model the impacts of people’s choices on present circumstances, and the future.

For example, we might want to know how changes to the road layout might affect crime rates in certain areas. By modelling the activities of individuals who might try to commit a crime, we can see how altering the urban environment influences how people move around the city, the types of houses that they become aware of, and consequently which places have the greatest risk of becoming the targets of burglary.

To fully realise the goal of simulating cities in this way, models need a huge amount of data. For example, to model the daily flow of people around a city, we need to know what kinds of things people spend their time doing, where they do them, who they do them with, and what drives their behaviour.

Without good-quality, high-resolution data, we have no way of knowing whether our models are producing realistic results. Big data could offer researchers a wealth of information to meet these twin needs. The kinds of data that are exciting urban modellers include:

  • Electronic travel cards that tell us how people move around a city.
  • Twitter messages that provide insight into what people are doing and thinking.
  • The density of mobile telephones that hint at the presence of crowds.
  • Loyalty and credit-card transactions to understand consumer behaviour.
  • Participatory mapping of hitherto unknown urban spaces, such as Open Street Map.

These data can often be refined to the level of a single person. As a result, models of urban phenomena no longer need to rely on assumptions about the population as a whole – they can be tailored to capture the diversity of a city full of individuals, who often think and behave differently from one another….(More)