Chief Executive of Nesta on the Future of Government Innovation


Interview between Rahim Kanani and Geoff Mulgan, CEO of NESTA and member of the MacArthur Research Network on Opening Governance: “Our aspiration is to become a global center of expertise on all kinds of innovation, from how to back creative business start-ups and how to shape innovations tools such as challenge prizes, to helping governments act as catalysts for new solutions,” explained Geoff Mulgan, chief executive of Nesta, the UK’s innovation foundation. In an interview with Mulgan, we discussed their new report, published in partnership with Bloomberg Philanthropies, which highlights 20 of the world’s top innovation teams in government. Mulgan and I also discussed the founding and evolution of Nesta over the past few years, and leadership lessons from his time inside and outside government.
Rahim Kanani: When we talk about ‘innovations in government’, isn’t that an oxymoron?
Geoff Mulgan: Governments have always innovated. The Internet and World Wide Web both originated in public organizations, and governments are constantly developing new ideas, from public health systems to carbon trading schemes, online tax filing to high speed rail networks.  But they’re much less systematic at innovation than the best in business and science.  There are very few job roles, especially at senior levels, few budgets, and few teams or units.  So although there are plenty of creative individuals in the public sector, they succeed despite, not because of the systems around them. Risk-taking is punished not rewarded.   Over the last century, by contrast, the best businesses have learned how to run R&D departments, product development teams, open innovation processes and reasonably sophisticated ways of tracking investments and returns.
Kanani: This new report, published in partnership with Bloomberg Philanthropies, highlights 20 of the world’s most effective innovation teams in government working to address a range of issues, from reducing murder rates to promoting economic growth. Before I get to the results, how did this project come about, and why is it so important?
Mulgan: If you fail to generate new ideas, test them and scale the ones that work, it’s inevitable that productivity will stagnate and governments will fail to keep up with public expectations, particularly when waves of new technology—from smart phones and the cloud to big data—are opening up dramatic new possibilities.  Mayor Bloomberg has been a leading advocate for innovation in the public sector, and in New York he showed the virtues of energetic experiment, combined with rigorous measurement of results.  In the UK, organizations like Nesta have approached innovation in a very similar way, so it seemed timely to collaborate on a study of the state of the field, particularly since we were regularly being approached by governments wanting to set up new teams and asking for guidance.
Kanani: Where are some of the most effective innovation teams working on these issues, and how did you find them?
Mulgan: In our own work at Nesta, we’ve regularly sought out the best innovation teams that we could learn from and this study made it possible to do that more systematically, focusing in particular on the teams within national and city governments.  They vary greatly, but all the best ones are achieving impact with relatively slim resources.  Some are based in central governments, like Mindlab in Denmark, which has pioneered the use of design methods to reshape government services, from small business licensing to welfare.  SITRA in Finland has been going for decades as a public technology agency, and more recently has switched its attention to innovation in public services. For example, providing mobile tools to help patients manage their own healthcare.   In the city of Seoul, the Mayor set up an innovation team to accelerate the adoption of ‘sharing’ tools, so that people could share things like cars, freeing money for other things.  In south Australia the government set up an innovation agency that has been pioneering radical ways of helping troubled families, mobilizing families to help other families.
Kanani: What surprised you the most about the outcomes of this research?
Mulgan: Perhaps the biggest surprise has been the speed with which this idea is spreading.  Since we started the research, we’ve come across new teams being created in dozens of countries, from Canada and New Zealand to Cambodia and Chile.  China has set up a mobile technology lab for city governments.  Mexico City and many others have set up labs focused on creative uses of open data.  A batch of cities across the US supported by Bloomberg Philanthropy—from Memphis and New Orleans to Boston and Philadelphia—are now showing impressive results and persuading others to copy them.
 

Are the Authoritarians Winning?


Review of several books by Michael Ignatieff in the New York Review of Books: “In the 1930s travelers returned from Mussolini’s Italy, Stalin’s Russia, and Hitler’s Germany praising the hearty sense of common purpose they saw there, compared to which their own democracies seemed weak, inefficient, and pusillanimous.
Democracies today are in the middle of a similar period of envy and despondency. Authoritarian competitors are aglow with arrogant confidence. In the 1930s, Westerners went to Russia to admire Stalin’s Moscow subway stations; today they go to China to take the bullet train from Beijing to Shanghai, and just as in the 1930s, they return wondering why autocracies can build high-speed railroad lines seemingly overnight, while democracies can take forty years to decide they cannot even begin. The Francis Fukuyama moment—when in 1989 Westerners were told that liberal democracy was the final form toward which all political striving was directed—now looks like a quaint artifact of a vanished unipolar moment.
For the first time since the end of the cold war, the advance of democratic constitutionalism has stopped. The army has staged a coup in Thailand and it’s unclear whether the generals will allow democracy to take root in Burma. For every African state, like Ghana, where democratic institutions seem secure, there is a Mali, a Côte d’Ivoire, and a Zimbabwe, where democracy is in trouble.
In Latin America, democracy has sunk solid roots in Chile, but in Mexico and Colombia it is threatened by violence, while in Argentina it struggles to shake off the dead weight of Peronism. In Brazil, the millions who took to the streets last June to protest corruption seem to have had no impact on the cronyism in Brasília. In the Middle East, democracy has a foothold in Tunisia, but in Syria there is chaos; in Egypt, plebiscitary authoritarianism rules; and in the monarchies, absolutism is ascendant.
In Europe, the policy elites keep insisting that the remedy for their continent’s woes is “more Europe” while a third of their electorate is saying they want less of it. From Hungary to Holland, including in France and the UK, the anti-European right gains ground by opposing the European Union generally and immigration in particular. In Russia the democratic moment of the 1990s now seems as distant as the brief constitutional interlude between 1905 and 1914 under the tsar….
It is not at all apparent that “governance innovation,” a bauble Micklethwait and Wooldridge chase across three continents, watching innovators at work making government more efficient in Chicago, Sacramento, Singapore, and Stockholm, will do the trick. The problem of the liberal state is not that it lacks modern management technique, good software, or different schemes to improve the “interface” between the bureaucrats and the public. By focusing on government innovation, Micklethwait and Wooldridge assume that the problem is improving the efficiency of government. But what is required is both more radical and more traditional: a return to constitutional democracy itself, to courts and regulatory bodies that are freed from the power of money and the influence of the powerful; to legislatures that cease to be circuses and return to holding the executive branch to public account while cooperating on measures for which there is a broad consensus; to elected chief executives who understand that they are not entertainers but leaders….”
Books reviewed:

Reforming Taxation to Promote Growth and Equity

a white paper by Joseph Stiglitz
Roosevelt Institute, 28 pp., May 28, 2014; available at rooseveltinstitute.org

Smart cities from scratch? a socio-technical perspective


Paper by Luís Carvalho in Cambridge Journal of Regions, Economy and Society: “This paper argues that contemporary smart city visions based on ITs (information and tele- communication technologies) configure complex socio-technical challenges that can benefit from strategic niche management to foster two key processes: technological learning and societal embedding. Moreover, it studies the extent to which those processes started to unfold in two paradigmatic cases of smart city pilots ‘from scratch’: Songdo (South Korea) and PlanIT Valley (Portugal). The rationale and potentials of the two pilots as arenas for socio-technical experimentation and global niche formation are analysed, as well as the tensions and bottlenecks involved in nurturing socially rich innovation ecosystems and in maintaining social and political support over time.”

Towards a comparative science of cities: using mobile traffic records in New York, London and Hong Kong


Book chapter by S. Grauwin, S. Sobolevsky, S. Moritz, I. Gódor, C. Ratti, to be published in “Computational Approaches for Urban Environments” (Springer Ed.), October 2014: “This chapter examines the possibility to analyze and compare human activities in an urban environment based on the detection of mobile phone usage patterns. Thanks to an unprecedented collection of counter data recording the number of calls, SMS, and data transfers resolved both in time and space, we confirm the connection between temporal activity profile and land usage in three global cities: New York, London and Hong Kong. By comparing whole cities typical patterns, we provide insights on how cultural, technological and economical factors shape human dynamics. At a more local scale, we use clustering analysis to identify locations with similar patterns within a city. Our research reveals a universal structure of cities, with core financial centers all sharing similar activity patterns and commercial or residential areas with more city-specific patterns. These findings hint that as the economy becomes more global, common patterns emerge in business areas of different cities across the globe, while the impact of local conditions still remains recognizable on the level of routine people activity.”

The Emerging Science of Computational Anthropology


Emerging Technology From the arXiv: The increasing availability of big data from mobile phones and location-based apps has triggered a revolution in the understanding of human mobility patterns. This data shows the ebb and flow of the daily commute in and out of cities, the pattern of travel around the world and even how disease can spread through cities via their transport systems.
So there is considerable interest in looking more closely at human mobility patterns to see just how well it can be predicted and how these predictions might be used in everything from disease control and city planning to traffic forecasting and location-based advertising.
Today we get an insight into the kind of detailed that is possible thanks to the work of Zimo Yang at Microsoft research in Beijing and a few pals. These guys start with the hypothesis that people who live in a city have a pattern of mobility that is significantly different from those who are merely visiting. By dividing travelers into locals and non-locals, their ability to predict where people are likely to visit dramatically improves.
Zimo and co begin with data from a Chinese location-based social network called Jiepang.com. This is similar to Foursquare in the US. It allows users to record the places they visit and to connect with friends at these locations and to find others with similar interests.
The data points are known as check-ins and the team downloaded more than 1.3 million of them from five big cities in China: Beijing, Shanghai, Nanjing, Chengdu and Hong Kong. They then used 90 per cent of the data to train their algorithms and the remaining 10 per cent to test it. The Jiapang data includes the users’ hometowns so it’s easy to see whether an individual is checking in in their own city or somewhere else.
The question that Zimo and co want to answer is the following: given a particular user and their current location, where are they most likely to visit in the near future? In practice, that means analysing the user’s data, such as their hometown and the locations recently visited, and coming up with a list of other locations that they are likely to visit based on the type of people who visited these locations in the past.
Zimo and co used their training dataset to learn the mobility pattern of locals and non-locals and the popularity of the locations they visited. The team then applied this to the test dataset to see whether their algorithm was able to predict where locals and non-locals were likely to visit.
They found that their best results came from analysing the pattern of behaviour of a particular individual and estimating the extent to which this person behaves like a local. That produced a weighting called the indigenization coefficient that the researchers could then use to determine the mobility patterns this person was likely to follow in future.
In fact, Zimo and co say they can spot non-locals in this way without even knowing their home location. “Because non-natives tend to visit popular locations, like the Imperial Palace in Beijing and the Bund in Shanghai, while natives usually check in around their homes and workplaces,” they add.
The team say this approach considerably outperforms the mixed algorithms that use only individual visiting history and location popularity. “To our surprise, a hybrid algorithm weighted by the indigenization coefficients outperforms the mixed algorithm accounting for additional demographical information.”
It’s easy to imagine how such an algorithm might be useful for businesses who want to target certain types of travelers or local people. But there is a more interesting application too.
Zimo and co say that it is possible to monitor the way an individual’s mobility patterns change over time. So if a person moves to a new city, it should be possible to see how long it takes them to settle in.
One way of measuring this is in their mobility patterns: whether they are more like those of a local or a non-local. “We may be able to estimate whether a non-native person will behave like a native person after a time period and if so, how long in average a person takes to become a native-like one,” say Zimo and co.
That could have a fascinating impact on the way anthropologists study migration and the way immigrants become part of a local community. This is computational anthropology a science that is clearly in its early stages but one that has huge potential for the future.”
Ref: arxiv.org/abs/1405.7769 : Indigenization of Urban Mobility

Politics or technology – which will save the world?


David Runciman in the Guardian: (Politics by David Runciman is due from Profile ..It is the first in a series of “Ideas in Profile”) “The most significant revolution of the 21st century so far is not political. It is the information technology revolution. Its transformative effects are everywhere. In many places, rapid technological change stands in stark contrast to the lack of political change. Take the United States. Its political system has hardly changed at all in the past 25 years. Even the moments of apparent transformation – such as the election of Obama in 2008 – have only reinforced how entrenched the established order is: once the excitement died away, Obama was left facing the same constrained political choices. American politics is stuck in a rut. But the lives of American citizens have been revolutionised over the same period. The birth of the web and the development of cheap and efficient devices through which to access it have completely altered the way people connect with each other. Networks of people with shared interests, tastes, concerns, fetishes, prejudices and fears have sprung up in limitless varieties. The information technology revolution has changed the way human beings befriend each other, how they meet, date, communicate, medicate, investigate, negotiate and decide who they want to be and what they want to do. Many aspects of our online world would be unrecognisable to someone who was transplanted here from any point in the 20th century. But the infighting and gridlock in Washington would be all too familiar.
This isn’t just an American story. China hasn’t changed much politically since 4 June 1989, when the massacre in Tiananmen Square snuffed out a would-be revolution and secured the current regime’s hold on power. But China itself has been totally altered since then. Economic growth is a large part of the difference. But so is the revolution in technology. A country of more than a billion people, nearly half of whom still live in the countryside, has been transformed by the mobile phone. There are currently over a billion phones in use in China. Ten years ago, fewer than one in 10 Chinese had access to one; today there is nearly one per person. Individuals whose horizons were until very recently constrained by physical geography – to live and die within a radius of a few miles from your birthplace was not unusual for Chinese peasants even into this century – now have access to the wider world. For the present, though maybe not for much longer, the spread of new technology has helped to stifle the call for greater political change. Who needs a political revolution when you’ve got a technological one?

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Technology has the power to make politics seem obsolete. The speed of change leaves government looking slow, cumbersome, unwieldy and often irrelevant. It can also make political thinking look tame by comparison with the big ideas coming out of the tech industry. This doesn’t just apply to far‑out ideas about what will soon be technologically possible: intelligent robots, computer implants in the human brain, virtual reality that is indistinguishable from “real” reality (all things that Ray Kurzweil, co-founder of the Google-sponsored Singularity University, thinks are coming by 2030). In this post-ideological age some of the most exotic political visions are the ones that emerge from discussions about tech. You’ll find more radical libertarians and outright communists among computer scientists than among political scientists. Advances in computing have thrown up fresh ways to think about what it means to own something, what it means to share something and what it means to have a private life at all. These are among the basic questions of modern politics. However, the new answers rarely get expressed in political terms (with the exception of occasional debates about civil rights for robots). More often they are expressions of frustration with politics and sometimes of outright contempt for it. Technology isn’t seen as a way of doing politics better. It’s seen as a way of bypassing politics altogether.
In some circumstances, technology can and should bypass politics. The advent of widespread mobile phone ownership has allowed some of the world’s poorest citizens to wriggle free from the trap of failed government. In countries that lack basic infrastructure – an accessible transport network, a reliable legal system, a usable banking sector – phones enable people to create their own networks of ownership and exchange. In Africa, a grassroots, phone-based banking system has sprung up that for the first time permits money transfers without the physical exchange of cash. This makes it possible for the inhabitants of desperately poor and isolated rural areas to do business outside of their local communities. Technology caused this to happen; government didn’t. For many Africans, phones are an escape route from the constrained existence that bad politics has for so long mired them in.
But it would be a mistake to overstate what phones can do. They won’t rescue anyone from civil war. Africans can use their phones to tell the wider world of the horrors that are still taking place in some parts of the continent – in South Sudan, in Eritrea, in the Niger Delta, in the Central African Republic, in Somalia. Unfortunately the world does not often listen, and nor do the soldiers who are doing the killing. Phones have not changed the basic equation of political security: the people with the guns need a compelling reason not to use them. Technology by itself doesn’t give them that reason. Equally, technology by itself won’t provide the basic infrastructure whose lack it has provided a way around. If there are no functioning roads to get you to market, a phone is a godsend when you have something to sell. But in the long run, you still need the roads. In the end, only politics can rescue you from bad politics…”

Democracy and open data: are the two linked?


Molly Shwartz at R-Street: “Are democracies better at practicing open government than less free societies? To find out, I analyzed the 70 countries profiled in the Open Knowledge Foundation’s Open Data Index and compared the rankings against the 2013 Global Democracy Rankings. As a tenet of open government in the digital age, open data practices serve as one indicator of an open government. Overall, there is a strong relationship between democracy and transparency.
Using data collected in October 2013, the top ten countries for openness include the usual bastion-of-democracy suspects: the United Kingdom, the United States, mainland Scandinavia, the Netherlands, Australia, New Zealand and Canada.
There are, however, some noteworthy exceptions. Germany ranks lower than Russia and China. All three rank well above Lithuania. Egypt, Saudi Arabia and Nepal all beat out Belgium. The chart (below) shows the democracy ranking of these same countries from 2008-2013 and highlights the obvious inconsistencies in the correlation between democracy and open data for many countries.
transparency
There are many reasons for such inconsistencies. The implementation of open-government efforts – for instance, opening government data sets – often can be imperfect or even misguided. Drilling down to some of the data behind the Open Data Index scores reveals that even countries that score very well, such as the United States, have room for improvement. For example, the judicial branch generally does not publish data and houses most information behind a pay-wall. The status of legislation and amendments introduced by Congress also often are not available in machine-readable form.
As internationally recognized markers of political freedom and technological innovation, open government initiatives are appealing political tools for politicians looking to gain prominence in the global arena, regardless of whether or not they possess a real commitment to democratic principles. In 2012, Russia made a public push to cultivate open government and open data projects that was enthusiastically endorsed by American institutions. In a June 2012 blog post summarizing a Russian “Open Government Ecosystem” workshop at the World Bank, one World Bank consultant professed the opinion that open government innovations “are happening all over Russia, and are starting to have genuine support from the country’s top leaders.”
Given the Russian government’s penchant for corruption, cronyism, violations of press freedom and increasing restrictions on public access to information, the idea that it was ever committed to government accountability and transparency is dubious at best. This was confirmed by Russia’s May 2013 withdrawal of its letter of intent to join the Open Government Partnership. As explained by John Wonderlich, policy director at the Sunlight Foundation:

While Russia’s initial commitment to OGP was likely a surprising boon for internal champions of reform, its withdrawal will also serve as a demonstration of the difficulty of making a political commitment to openness there.

Which just goes to show that, while a democratic government does not guarantee open government practices, a government that regularly violates democratic principles may be an impossible environment for implementing open government.
A cursory analysis of the ever-evolving international open data landscape reveals three major takeaways:

  1. Good intentions for government transparency in democratic countries are not always effectively realized.
  2. Politicians will gladly pay lip-service to the idea of open government without backing up words with actions.
  3. The transparency we’ve established can go away quickly without vigilant oversight and enforcement.”

#BringBackOurGirls: Can Hashtag Activism Spur Social Change?


Nancy Ngo at TechChange: “In our modern times of media cycles fighting for our short attention spans, it is easy to ride the momentum of a highly visible campaign that can quickly fizzle out once another competing story emerges. Since the kidnappings of approximately 300 Nigerian girls by militant Islamist group Boko Haram last month, the international community has embraced the hashtag, “#BringBackOurGirls”, in a very vocal and visible social media campaign demanding action to rescue the Chibok girls. But one month since the mass kidnapping without the rescue of the girls, do we need to take a different approach? Will #BringBackOurGirls be just another campaign we forget about once the next celebrity scandal becomes breaking news?

#BringBackOurGirls goes global starting in Nigeria

Most of the #BringBackOurGirls campaign activity has been highly visible on Twitter, Facebook, and international media outlets. In this fascinating Twitter heat map created using the tool, CartoDB, featured in TIME Magazine, we can see a time-lapsed digital map of how the hashtag, “#BringBackOurGirls” spread globally, starting organically from within Nigeria in mid April.

The #BringBackOurGirls hashtag has been embraced widely by many public figures and has garnered wide support across the world. Michelle Obama, David Cameron, and Malala Yusafzai have posted images with the hashtag, along with celebrities such as Ellen Degeneres, Angelina Jolie, and Dwayne Johnson. To date, nearly 1 million people signed the Change.org petition. Countries including the USA, UK, China, Israel have pledged to join the rescue efforts, and other human rights campaigns have joined the #BringBackOurGirls Twitter momentum, as seen on this Hashtagify map.

Is #BringBackOurGirls repeating the mistakes of #KONY2012?

Kony_2012_Poster_3

A great example of a past campaign where this happened was with the KONY2012 campaign, which brought some albeit short-lived urgency to addressing the child soldiers recruited by Joseph Kony, leader of the Lord’s Resistance Army (LRA). Michael Poffenberger, who worked on that campaign, will join us a guest expert in TC110: Social Media for Social Change online course in June 2013 and compare it the current #BringBackOurGirls campaign. Many have drawn parallels to both campaigns and warned of the false optimism that hyped social media messages can bring when context is not fully considered and understood.

According to Lauren Wolfe of Foreign Policy magazine, “Understanding what has happened to the Nigerian girls and how to rescue them means beginning to face what has happened to hundreds of thousands, if not millions, of girls over years in global armed conflict.” To some critics, this hashtag trivializes the weaknesses of Nigerian democracy that have been exposed. Critics of using social media in advocacy campaigns have used the term “slacktivism” to describe the passive, minimal effort needed to participate in these movements. Others have cited such media waves being exploited for individual gain, as opposed to genuinely benefiting the girls. Florida State University Political Science professor, Will H. Moore, argues that this hashtag activism is not only hurting the larger cause of rescuing the kidnapped girls, but actually helping Boko Haram. Jumoke Balogun, Co-Founder of CompareAfrique, also highlights the limits of the #BringBackOurGirls hashtag impact.

Hashtag activism, alone, is not enough

With all this social media activity and international press, what actual progress has been made in rescuing the kidnapped girls? If the objective is raising awareness of the issue, yes, the hashtag has been successful. If the objective is to rescue the girls, we still have a long way to go, even if the hashtag campaign has been part of a multi-pronged approach to galvanize resources into action.

The bottom line: social media can be a powerful tool to bring visibility and awareness to a cause, but a hashtag alone is not enough to bring about social change. There are a myriad of resources that must be coordinated to effectively implement this rescue mission, which will only become more difficult as more time passes. However, prioritizing and shining a sustained light on the problem, instead getting distracted by competing media cycles on celebrities getting into petty fights, is the first step toward a solution…”

Sharing in a Changing Climate


Helen Goulden in the Huffington Post: “Every month, a social research agency conducts a public opinion survey on 30,000 UK households. As part of this households are asked about what issues they think are the most important; things such as crime, unemployment, inequality, public health etc. Climate change has ranked so consistently low on these surveys that they don’t both asking any more.
On first glance, it would appear that most people don’t care about a changing climate.
Yet, that’s simply not true. Many people care deeply, but fleetingly – in the same way they may consider their own mortality before getting back to thinking about what to have for tea. And others care, but fail to change their behaviour in a way that’s proportionate to their concerns. Certainly that’s my unhappy stomping ground.
Besides what choices do we really have? Even the most progressive, large organisations have been glacial to move towards any form of real form of sustainability. For many years we have struggled with the Frankenstein-like task of stitching ‘sustainability’ onto existing business and economic models and the results, I think, speak for themselves.
That the Collaborative Economy presents us with an opportunity – in Napster-like ways – to disrupt and evolve toward something more sustainable is compelling idea. Looking out to a future filled with opportunities to reconfigure how we produce, consume and dispose of the things we want and need to live, work and play.
Whether the journey toward sustainability is short or long, it will be punctuated with a good degree of turbulence, disruption and some largely unpredictable events. How we deal with those events and what role communities, collaboration and technology play may set the framework and tone for how that future evolves. Crises and disruption to our entrenched living patterns present ripe opportunities for innovation and space for adopting new behaviours and practices.
No-one is immune from the impact of erratic and extreme weather events. And if we accept that these events are going to increase in frequency, we must draw the conclusion that emergency state and government resources may be drawn more thinly over time.
Across the world, there is a fairly well organised state and international infrastructure for dealing with emergencies , involving everyone from the Disaster Emergency Committee, the UN, central and local government and municipalities, not for profit organisations and of course, the military. There is a clear reason why we need this kind of state emergency response; I’m not suggesting that we don’t.
But through the rise of open data and mass participation in platforms that share location, identity and inventory, we are creating a new kind of mesh; a social and technological infrastructure that could considerably strengthen our ability to respond to unpredictable events.
In the last few years we have seen a sharp rise in the number of tools and crowdsourcing platforms and open source sensor networks that are focused on observing, predicting or responding to extreme events:
• Apps like Shake Alert, which emits a minute warning that an earthquake is coming
• Rio’s sensor network, which measures rainfall outside the city and can predict flooding
• Open Source sensor software Arduino which is being used to crowd-source weather and pollution data
• Propeller Health, which is using Asthma sensors on inhalers to crowd-source pollution hotspots
• Safecast, which was developed for crowdsourcing radiation levels in Japan
Increasingly we have the ability to deploy open source, distributed and networked sensors and devices for capturing and aggregating data that can help us manage our responses to extreme weather (and indeed, other kinds of) events.
Look at platforms like LocalMind and Foursquare. Today, I might be using them to find out whether there’s a free table at a bar or finding out what restaurant my friends are in. But these kind of social locative platforms present an infrastructure that could be life-saving in any kind of situation where you need to know where to go quickly to get out of trouble. We know that in the wake of disruptive events and disasters, like bombings, riots etc, people now intuitively and instinctively take to technology to find out what’s happening, where to go and how to co-ordinate response efforts.
During the 2013 Bart Strike in San Francisco, ventures like Liquid Space and SideCar enabled people to quickly find alternative places to work, or alternatives to public transport, to mitigate the inconvenience of the strike. The strike was a minor inconvenience compared to the impact of a hurricane and flood but nevertheless, in both those instances, ventures decided waive their fees; as did AirBnB when 1,400 New York AirBnB hosts opened their doors to people who had been left homeless through Hurricane Sandy in 2012.
The impulse to help is not new. The matching of people’s offers of help and resources to on-the-ground need, in real time, is.”

The Surprising Accuracy Of Crowdsourced Predictions About The Future


Adele Peters in FastCo-Exist:If you have a question about what’s going to happen next in Syria or North Korea, you might get more accurate predictions by asking a group of ordinary people than from foreign policy experts or even, possibly, CIA agents with classified information. Over the last few years, the Good Judgment Project has proven that crowdsourcing predictions is a surprisingly accurate way to forecast the future.

The project, sponsored by the U.S. Director of National Intelligence office, is currently working with 3,000 people to test their ability to predict outcomes in everything from world politics to the economy. They aren’t experts, just people who are interested in the news.

“We just needed lots of people; we had very few restrictions,” says Don Moore, an associate professor at University of California-Berkeley, who co-led the project. “We wanted people who were interested, and curious, who were moderately well-educated and at least aware enough of the world around them that they listened to the news.”
The group has tackled 250 questions in the experiment so far. None of them have been simple; current questions include whether Turkey will get a new constitution and whether the U.S. and the E.U. will reach a trade deal. But the group consistently got answers right more often than individual experts, just through some simple online research and, in some cases, discussions with each other.
The crowdsourced predictions are even reportedly more accurate than those from intelligence agents. One report says that when “superpredictors,” the people who are right most often, are grouped together in teams, they can outperform agents with classified information by as much as 30%. (The researchers can’t confirm this fact, since the accuracy of spies is, unsurprisingly, classified).
…Crowdsourcing could be useful for any type of prediction, Moore says, not only what’s happening in world politics. “Every major decision depends on a forecast of the future,” he explains. “A company deciding to launch a new product has to figure out what sales might be like. A candidate trying to decide whether to run for office has to forecast how they’ll do in the election. In trying to decide whom to marry, you have to decide what your future looks like together.”
“The way corporations do forecasting now is an embarrassment,” he adds. “Many of the tools we’re developing would be enormously helpful.”
The project is currently recruiting new citizen predictors here.”