John Bell in AlJazeera: “A quarter century after the demise of the Soviet Union, is the Western model of government under threat? …. The pressures are coming from several directions.
All states are feeling the pressure from unregulated global flows of capital that create obscene concentrations of wealth, and an inability of the nation-state to respond.Relatedly, citizens either ignore or distrust traditional institutions, and ethnic groups demand greater local autonomy.
A recent Pew survey shows that Americans aged 18-33 mostly identify as political independents and distrust institutions. The classic model is indeed frayed, and new developments have made it feel like very old cloth.
One natural reflex is to assert even greater control, a move suited to the authoritarians, such as China, Russia or General Abdel Fattah al-Sisi‘s Egypt: Strengthen the nation by any means to withstand the pressures. The reality, however, is that all systems, democracies or otherwise, were designed for an industrial age, and the management of an anonymous mass, and cannot cope with globalised economics and the information world of today.
The question remains: What can effectively replace the Western model? The answer may not lie only in the invention of new structures, but in the improvement of a key component found in all: The citizen.
The citizen today is mostly a consumer, focused on the purchase of goods or services, or the insistent consumption of virtual information, often as an ersatz politics. Occasionally, when a threat rises, he or she also becomes a demandeur of absolute security from the state. Indeed, some are using the new technologies for democratic purposes, they are better informed, criticise abuse or corruption, and organise and rally movements.
But, the vast majority is politically disengaged and cynical of political process; many others are too busy trying to survive to even care. A grand apathy has set in, the stage left vacant for a very few extremists, or pied pipers of the old tunes of nationalisms and tribal belonging disguised as leaders. The citizen is either invisible in this circus, an endangered species in the 21st century, or increasingly drawn to dark and polarising forces.
Some see the glass as half full and believe that technology and direct democracy can bridge the gaps. Indeed, the internet provides a plethora of information and a greater sense of empowerment. Lesser-known protests in Bosnia have led to direct democracy plenums, and the Swiss do revert to national referenda. However, whether direct or representative, democracy will still depend on the quality of the citizen, and his or her decisions.
Opinion, dogma and bias
Opinion, dogma and bias remain common political operating system and, as a result, our politics are still an unaffordable game of chance. The optimists may be right, but discussions in social media on issues ranging from Ukraine to gun control reveal more deep bias and the lure of excitement than the pursuit of a constructive answer.
People crave excitement in their politics. Whether it is through asserting their own opinion or in battling others, politics offers a great ground for this high. The cost, however, comes in poor judgment and dangerous decisions. George W. Bush was elected twice, Vladimir Putin has much support, climate change is denied, and an intoxicated Mayor of Toronto, Rob Ford, may be re-elected.
Few are willing to admit their role in this state of affairs, but they will gladly see the ill in others. Even fewer, including often myself, will admit that they don’t really know how to think through a challenge, political or otherwise. This may seem absurd, thinking feels as natural as walking, but the formation of political opinion is a complex affair, a flawed duet between our minds and outside input. Media, government propaganda, family, culture, and our own unique set of personal experiences, from traumas to chance meetings, all play into the mix. High states of emotion, “excitement”, also weigh in, making us dumb and easily manipulated….
This step may also be a precursor for another that involves the ordinary person. Today being a citizen involves occasional voting, politics as spectator sport, and, among some, being a watchdog against corruption or street activism. What may be required is more citizens’ participation in local democracy, not just in assemblies or casting votes, but in local management and administration.
This will help people understand the complexities of politics, gain greater responsibility, and mitigate some of the vices of centralisation and representative democracy. It may also harmonise with the information age, where everyone, it seems, wishes to be empowered.
Do people have time in their busy lives? A rotational involvement in local affairs can help solve this, and many might even find the engagement enjoyable. This injection of a real citizen into the mix may improve the future of politics while large institutions continue to hum their tune.
In the end, a citizen who has responsibility for his actions can probably make any structure work, while rejecting any that would endanger his independence and dignity. The rise of a more intelligent and committed citizen may clarify politics, improve liberal democracies, and make populism and authoritarianism less appealing and likely paths.”
Social Media as Government Watchdog
Gordon Crovitz in the Wall Street Journal: “Two new data points for the debate on whether greater access to the Internet leads to more freedom and fewer authoritarian regimes:
According to reports last week, Facebook plans to buy a company that makes solar-powered drones that can hover for years at high altitudes without refueling, which it would use to bring the Internet to parts of the world not yet on the grid. In contrast to this futuristic vision, Russia evoked land grabs of the analog Soviet era by invading Crimea after Ukrainians forced out Vladimir Putin‘s ally as president.
Internet idealists can point to another triumph in helping bring down Ukraine’s authoritarian government. Ukrainian citizens ignored intimidation including officious text messages: “Dear subscriber, you are registered as a participant in a mass disturbance.” Protesters made the most of social media to plan demonstrations and avoid attacks by security forces.
But Mr. Putin quickly delivered the message that social media only goes so far against a fully committed authoritarian. His claim that he had to invade to protect ethnic Russians in Crimea was especially brazen because there had been no loud outcry, on social media or otherwise, among Russian speakers in the region.
A new book reports the state of play on the Internet as a force for freedom. For a decade, Emily Parker, a former Wall Street Journal editorial-page writer and State Department staffer, has researched the role of the Internet in China, Cuba and Russia. The title of her book, “Now I Know Who My Comrades Are,” comes from a blogger in China who explained to Ms. Parker how the Internet helps people discover they are not alone in their views and aspirations for liberty.
Officials in these countries work hard to keep critics isolated and in fear. In Russia, Ms. Parker notes, there is also apathy because the Putin regime seems so entrenched. “Revolutions need a spark, often in the form of a political or economic crisis,” she observes. “Social media alone will not light that spark. What the Internet does create is a new kind of citizen: networked, unafraid, and ready for action.”
Asked about lessons from the invasion of Crimea, Ms. Parker noted that the Internet “chips away at Russia’s control over information.” She added: “Even as Russian state media tries to shape the narrative about Ukraine, ordinary Russians can go online to seek the truth.”
But this same shared awareness may also be accelerating a decline in U.S. influence. In the digital era, U.S. failure to make good on its promises reduces the stature of Washington faster than similar inaction did in the past.
Consider the Hungarian uprising of 1956, the first significant rebellion against Soviet control. The U.S. secretary of state, John Foster Dulles, said: “To all those suffering under communist slavery, let us say you can count on us.” Yet no help came as Soviet tanks rolled into Budapest, tens of thousands were killed, and the leader who tried to secede from the Warsaw Pact, Imre Nagy, was executed.
There were no Facebook posts or YouTube videos instantly showing the result of U.S. fecklessness. In the digital era, scenes of Russian occupation of Crimea are available 24/7. People can watch Mr. Putin’s brazen press conferences and see for themselves what he gets away with.
The U.S. stood by as Syrian civilians were massacred and gassed. There was instant global awareness when President Obama last year backed down from enforcing his “red line” when the Syrian regime used chemical weapons. American inaction in Syria sent a green light for Mr. Putin and others around the world to act with impunity.
Just in recent weeks, Iran tried to ship Syrian rockets to Gaza to attack Israel; Moscow announced it would use bases in Cuba, Venezuela and Nicaragua for its navy and bombers; and China budgeted a double-digit increase in military spending as President Obama cut back the U.S. military.
All institutions are more at risk in this era of instant communication and awareness. Reputations get lost quickly, whether it’s a misstep by a company, a gaffe by a politician, or a lack of resolve by an American president.
Over time, the power of the Internet to bring people together will help undermine authoritarian governments. But as Mr. Putin reminds us, in the short term a peaceful world depends more on a U.S. resolute in using its power and influence to deter aggression.”
This algorithm can predict a revolution
Russell Brandom at the Verge: “For students of international conflict, 2013 provided plenty to examine. There was civil war in Syria, ethnic violence in China, and riots to the point of revolution in Ukraine. For those working at Duke University’s Ward Lab, all specialists in predicting conflict, the year looks like a betting sheet, full of predictions that worked and others that didn’t pan out.
Guerrilla campaigns intensified, proving out the prediction
When the lab put out their semiannual predictions in July, they gave Paraguay a 97 percent chance of insurgency, largely based on reports of Marxist rebels. The next month, guerrilla campaigns intensified, proving out the prediction. In the case of China’s armed clashes between Uighurs and Hans, the models showed a 33 percent chance of violence, even as the cause of each individual flare-up was concealed by the country’s state-run media. On the other hand, the unrest in Ukraine didn’t start raising alarms until the action had already started, so the country was left off the report entirely.
According to Ward Lab’s staff, the purpose of the project isn’t to make predictions but to test theories. If a certain theory of geopolitics can predict an uprising in Ukraine, then maybe that theory is onto something. And even if these specialists could predict every conflict, it would only be half the battle. “It’s a success only if it doesn’t come at the cost of predicting a lot of incidents that don’t occur,” says Michael D. Ward, the lab’s founder and chief investigator, who also runs the blog Predictive Heuristics. “But it suggests that we might be on the right track.”
If a certain theory of geopolitics can predict an uprising in Ukraine, maybe that theory is onto something
Forecasting the future of a country wasn’t always done this way. Traditionally, predicting revolution or war has been a secretive project, for the simple reason that any reliable prediction would be too valuable to share. But as predictions lean more on data, they’ve actually become harder to keep secret, ushering in a new generation of open-source prediction models that butt against the siloed status quo.
Will this country’s government face an acute existential threat in the next six months?
The story of automated conflict prediction starts at the Defense Advance Research Projects Agency, known as the Pentagon’s R&D wing. In the 1990s, DARPA wanted to try out software-based approaches to anticipating which governments might collapse in the near future. The CIA was already on the case, with section chiefs from every region filing regular forecasts, but DARPA wanted to see if a computerized approach could do better. They looked at a simple question: will this country’s government face an acute existential threat in the next six months? When CIA analysts were put to the test, they averaged roughly 60 percent accuracy, so DARPA’s new system set the bar at 80 percent, looking at 29 different countries in Asia with populations over half a million. It was dubbed ICEWS, the Integrated Conflict Early Warning System, and it succeeded almost immediately, clearing 80 percent with algorithms built on simple regression analysis….
On the data side, researchers at Georgetown University are cataloging every significant political event of the past century into a single database called GDELT, and leaving the whole thing open for public research. Already, projects have used it to map the Syrian civil war and diplomatic gestures between Japan and South Korea, looking at dynamics that had never been mapped before. And then, of course, there’s Ward Lab, releasing a new sheet of predictions every six months and tweaking its algorithms with every development. It’s a mirror of the same open-vs.-closed debate in software — only now, instead of fighting over source code and security audits, it’s a fight over who can see the future the best.”
Report “Big and open data in Europe: A growth engine or a missed opportunity?”
Press Release: “Big data and open data are not just trendy issues, they are the concern of the government institutions at the highest level. On January 29th, 2014 a Conference concerning Big & Open Data in Europe 2020 was held in the European Parliament.
Questions were asked and discussed like: Is Big & Open Data a truly transformative phenomena or just a ‘hot air’? Does it matter for Europe? How big is the economic potential of Big and Open Data for Europe till 2020? How each of the 28 Member States may benefit from it?…
The conference complemented a research project by demosEUROPA – Centre for European Strategy on Big and Open Data in Europe that aims at fostering and facilitating policy debate on the socioeconomic impact of data. The key outcome of the project, a pan-European macroeconomic study titled “Big and open data In Europe: A growth engine or a missed opportunity?” carried out by the Warsaw Institute for Economic Studies (WISE) was presented.
We have the pleasure to be one of the first to present some of the findings of the report and offer the report for download.
The report analyses how technologies have the potential to influence various aspects of the European society, about their substantial, long term impact on our wealth and quality of life, but also about the new developmental challenges for the EU as a whole – as well as for its member states and their regions.
You will learn from the report:
– the resulting economic gains of business applications of big data
– how to structure big data to move from Big Trouble to Big Value
– the costs and benefits of opening data to holders
– 3 challenges that Europeans face with respect to big and open data
– key areas, growth opportunities and challenges for big and open data in Europe per particular regions.
The study also elaborates on the key principle of open data philosophy, which is open by default.
Europe by 2020. What will happen?
The report contains a prognosis for the 28 countries from the EU about the impact of big and open data from 2020 and its additional output and how it will affect trade, health, manufacturing, information and communication, finance & insurance and public administration in different regions. It foresees that the EU economy will grow by 1.9% by 2020 thanks to big and open data and describes the increase of the general GDP level by countries and sectors.
One of the many interesting findings of the report is that the positive impact of the data revolution will be felt more acutely in Northern Europe, while most of the New Member States and Southern European economies will benefit significantly less, with two notable exceptions being the Czech Republic and Poland. If you would like to have first-hand up-to-date information about the impact of big and open data on the future of Europe – download the report.”
Supporting open government in New Europe
Google Europe Blog: “The “New Europe” countries that joined the European Union over the past decade are moving ahead fast to use the Internet to improve transparency and open government. We recently partnered with Techsoup Global to support online projects driving forward good governance in Romania, the Czech Republic, and most recently, in Slovakia.
Techsoup Global, in partnership with the Slovak Center for Philanthropy, recently held an exciting social-startups awards ceremony Restart Slovakia 2013 in Bratislava. Slovakia’s Deputy Minister of Finance and Digital Champion Peter Pellegrini delivered keynote promoting Internet and Open Data and announced the winners of this year contest. Ambassadors from U.S., Israel and Romania and several distinguished Slovak NGOs also attended the ceremony.
Winning projects included:
- Vzdy a vsade – Always and Everywhere – a volunteer portal offering online and anonymous psychological advice to internet users via chat.
- Nemlcme.sk – a portal providing counsel for victims of sexual assaults.
- Co robim – an educational online library of job careers advising young people how to choose their career paths and dream jobs.
- Mapa zlocinu – an online map displaying various rates of criminality in different neighbourhoods.
- Demagog.sk – a platform focused on analyzing public statements of politicians and releasing information about politicians and truthfulness of their speeches in a user-friendly format.”
Open Budgets Portal
About: “The Open Budgets Portal is the first effort to create a one-stop shop for budget data worldwide with the hope of bringing visibility to countries’ efforts in this field, facilitating access and promoting use of spending data, and motivating other countries into action.
The portal offers the opportunity to showcase a subset of developing countries and subnational entities (identified by blue markers in the map) that have excelled in the exploration of new frontiers of fiscal transparency by choosing to disseminate their entire public spending datasets in accessible formats (i.e., soft copy), with the expectation that these efforts could motivate other countries into action . Users will be able to download the entire public expenditure landscape of the members of the portal in consolidated files, all of which were rigorously collected, cleaned and verified through the BOOST Initiative.
For each of these countries, the site also includes links to their original open data portals, which provide additional important information (i.e., higher frequencies other than annual, links to output data and other socio economic indicators, etc.). While every effort has been done to certify the quality of these databases according to BOOST approach and methodology, users are encouraged to refer back to the country-owned open data portals to ensure complete consistency of data with published official figures, as well as consult accompanying user manuals for potential caveats on uses of the data.
This portal represents a starting point to build momentum within the growing interest around fiscal transparency and the importance of data for enhanced decision-making processes and improved budget outcomes and accountability. While most initiatives on open budgets rightfully center on availability of key documents, little focus has been given to the quality of data dissemination and to the importance of its analytical use for incorporation into evidence-based decision-making processes.
This Open Budgets Portal aims to fill this gap by providing access to budget data worldwide and particularly to the most disaggregated and comprehensive data collected through the BOOST Initiative. The portal combines this information with a variety of tools, manuals, reports and best practices aimed at stimulating use by intermediaries, as well as easier to interpret visualization for non-experts. Our objective is to encourage all potential uses of this data to unbind the analytical power of such data.
The Open Budgets Portal was launched at the event “Boosting Fiscal Transparency for Better Policy Outcomes,” held on December 17, 2013 in Washington, DC. The following presentations were shown at the event:
Presentation of the Open Budgets Portal by Massimo Mastruzzi, Senior Economist, Open Goverment, World Bank.
Building a Citizen’s Budget Understanding – BudgetStories.md by Victoria Vlad, Economist of “Expert-Grup” from the Republic of Moldova.”
Selected Readings on Data Visualization
The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of data visualization was originally published in 2013.
Data visualization is a response to the ever-increasing amount of information in the world. With big data, informatics and predictive analytics, we have an unprecedented opportunity to revolutionize policy-making. Yet data by itself can be overwhelming. New tools and techniques for visualizing information can help policymakers clearly articulate insights drawn from data. Moreover, the rise of open data is enabling those outside of government to create informative and visually arresting representations of public information that can be used to support decision-making by those inside or outside governing institutions.
Selected Reading List (in alphabetical order)
- D.J. Duke, K.W. Brodlie, D.A. Duce and I. Herman — Do You See What I Mean? [Data Visualization] — a paper arguing for a systematic ontology for data visualization.
- Michael Friendly — A Brief History of Data Visualization – a brief overview of the history of data visualization that traces the path from early cartography and statistical graphics to modern visualization practices.
- Alvaro Graves and James Hendler — Visualization Tools for Open Government Data — a paper arguing for wider use of visualization tools to open government data achieve its full potential for impact.
- César A. Hidalgo — Graphical Statistical Methods for the Representation of the Human Development Index and Its Components — an argument for visualizing complex data to aid in human development initiatives.
- Genie Stowers — The Use of Data Visualization in Government — a report aimed at helping public sector managers make the most of data visualization tools and practices.
Annotated Selected Reading List (in alphabetical order)
Duke, D.J., K.W. Brodlie, D.A. Duce and I. Herman. “Do You See What I Mean? [Data Visualization].” IEEE Computer Graphics and Applications 25, no. 3 (2005): 6–9. http://bit.ly/1aeU6yA.
- In this paper, the authors argue that a more systematic ontology for data visualization to ensure the successful communication of meaning. “Visualization begins when someone has data that they wish to explore and interpret; the data are encoded as input to a visualization system, which may in its turn interact with other systems to produce a representation. This is communicated back to the user(s), who have to assess this against their goals and knowledge, possibly leading to further cycles of activity. Each phase of this process involves communication between two parties. For this to succeed, those parties must share a common language with an agreed meaning.”
- That authors “believe that now is the right time to consider an ontology for visualization,” and “as visualization move from just a private enterprise involving data and tools owned by a research team into a public activity using shared data repositories, computational grids, and distributed collaboration…[m]eaning becomes a shared responsibility and resource. Through the Semantic Web, there is both the means and motivation to develop a shared picture of what we see when we turn and look within our own field.”
Friendly, Michael. “A Brief History of Data Visualization.” In Handbook of Data Visualization, 15–56. Springer Handbooks Comp.Statistics. Springer Berlin Heidelberg, 2008. http://bit.ly/17fM1e9.
- In this paper, Friendly explores the “deep roots” of modern data visualization. “These roots reach into the histories of the earliest map making and visual depiction, and later into thematic cartography, statistics and statistical graphics, medicine and other fields. Along the way, developments in technologies (printing, reproduction), mathematical theory and practice, and empirical observation and recording enabled the wider use of graphics and new advances in form and content.”
- Just as the general the visualization of data is far from a new practice, Friendly shows that the graphical representation of government information has a similarly long history. “The collection, organization and dissemination of official government statistics on population, trade and commerce, social, moral and political issues became widespread in most of the countries of Europe from about 1825 to 1870. Reports containing data graphics were published with some regularity in France, Germany, Hungary and Finland, and with tabular displays in Sweden, Holland, Italy and elsewhere.”
Graves, Alvaro and James Hendler. “Visualization Tools for Open Government Data.” In Proceedings of the 14th Annual International Conference on Digital Government Research, 136–145. Dg.o ’13. New York, NY, USA: ACM, 2013. http://bit.ly/1eNSoXQ.
- In this paper, the authors argue that, “there is a gap between current Open Data initiatives and an important part of the stakeholders of the Open Government Data Ecosystem.” As it stands, “there is an important portion of the population who could benefit from the use of OGD but who cannot do so because they cannot perform the essential operations needed to collect, process, merge, and make sense of the data. The reasons behind these problems are multiple, the most critical one being a fundamental lack of expertise and technical knowledge. We propose the use of visualizations to alleviate this situation. Visualizations provide a simple mechanism to understand and communicate large amounts of data.”
- The authors also describe a prototype of a tool to create visualizations based on OGD with the following capabilities:
- Facilitate visualization creation
- Exploratory mechanisms
- Viralization and sharing
- Repurpose of visualizations
Hidalgo, César A. “Graphical Statistical Methods for the Representation of the Human Development Index and Its Components.” United Nations Development Programme Human Development Reports, September 2010. http://bit.ly/166TKur.
- In this paper for the United Nations Human Development Programme, Hidalgo argues that “graphical statistical methods could be used to help communicate complex data and concepts through universal cognitive channels that are heretofore underused in the development literature.”
- To support his argument, representations are provided that “show how graphical methods can be used to (i) compare changes in the level of development experienced by countries (ii) make it easier to understand how these changes are tied to each one of the components of the Human Development Index (iii) understand the evolution of the distribution of countries according to HDI and its components and (iv) teach and create awareness about human development by using iconographic representations that can be used to graphically narrate the story of countries and regions.”
Stowers, Genie. “The Use of Data Visualization in Government.” IBM Center for The Business of Government, Using Technology Series, 2013. http://bit.ly/1aame9K.
- This report seeks “to help public sector managers understand one of the more important areas of data analysis today — data visualization. Data visualizations are more sophisticated, fuller graphic designs than the traditional spreadsheet charts, usually with more than two variables and, typically, incorporating interactive features.”
- Stowers also offers numerous examples of “visualizations that include geographical and health data, or population and time data, or financial data represented in both absolute and relative terms — and each communicates more than simply the data that underpin it. In addition to these many examples of visualizations, the report discusses the history of this technique, and describes tools that can be used to create visualizations from many different kinds of data sets.”
The Age of Democracy
Xavier Marquez at Abandoned Footnotes: “This is the age of democracy, ideologically speaking. As I noted in an earlier post, almost every state in the world mentions the word “democracy” or “democratic” in its constitutional documents today. But the public acknowledgment of the idea of democracy is not something that began just a few years ago; in fact, it goes back much further, all the way back to the nineteenth century in a surprising number of cases.
Here is a figure I’ve been wanting to make for a while that makes this point nicely (based on data graciously made available by the Comparative Constitutions Project). The figure shows all countries that have ever had some kind of identifiable constitutional document (broadly defined) that mentions the word “democracy” or “democratic” (in any context – new constitution, amendment, interim constitution, bill of rights, etc.), arranged from earliest to latest mention. Each symbol represents a “constitutional event” – a new constitution adopted, an amendment passed, a constitution suspended, etc. – and colored symbols indicate that the text associated with the constitutional event in question mentions the word “democracy” or “democratic”…
The earliest mentions of the word “democracy” or “democratic” in a constitutional document occurred in Switzerland and France in 1848, as far as I can tell.[1] Participatory Switzerland and revolutionary France look like obvious candidates for being the first countries to embrace the “democratic” self-description; yet the next set of countries to embrace this self-description (until the outbreak of WWI) might seem more surprising: they are all Latin American or Caribbean (Haiti), followed by countries in Eastern Europe (various bits and pieces of the Austro-Hungarian empire), Southern Europe (Portugal, Spain), Russia, and Cuba. Indeed, most “core” countries in the global system did not mention democracy in their constitutions until much later, if at all, despite many of them having long constitutional histories; even French constitutions after the fall of the Second Republic in 1851 did not mention “democracy” until after WWII. In other words, the idea of democracy as a value to be publicly affirmed seems to have caught on first not in the metropolis but in the periphery. Democracy is the post-imperial and post-revolutionary public value par excellence, asserted after national liberation (as in most of the countries that became independent after WWII) or revolutions against hated monarchs (e.g., Egypt 1956, Iran 1979, both of them the first mentions of democracy in these countries but not their first constitutions).
5 Steps to Developing an Open Government Project
Infographic by Yaryna Mykhyalyshyn: “Suggested path to developing an open government project with active participation of the government, civil society and citizen-experts. It was developed as a result of the “SmartCity” Municipal E-nnovation Lab that took place in Odesa, Ukraine on 16-18 October 2013 and was supported by UNDP Ukraine…”
Bright Spots of open government to be recognised at global summit
Press Release of the UK Cabinet Office: “The 7 shortlisted initiatives vying for the Bright Spots award show how governments in Open Government Partnership countries are working with citizens to sharpen governance, harness new technologies to increase public participation and improve government responsiveness.
At the Open Government Partnership summit in London on 31 October 2013 and 1 November 2013, participants will be able to vote for one of the shortlisted projects. The winning project – the Bright Spot – will be announced in the summit’s final plenary session….
The shortlisted entries for the Bright Spots prize – which will be awarded at the London summit – are:
- Chile – ChileAtiende
The aim of ChileAtiende has been to simplify government to citizens by providing a one-stop shop for accessing public services. Today, ChileAtiende has more than 190 offices across the whole country, a national call centre and a digital platform, through which citizens can access multiple services and benefits without having to navigate multiple government offices.
- Estonia – People’s Assembly
The People’s Assembly is a deliberative democracy tool, designed to encourage input from citizens on the government’s legislative agenda. This web-based platform allows ordinary citizens to propose policy solutions to problems including fighting corruption. Within 3 weeks, 1,800 registered users posted nearly 6,000 ideas and comments. Parliament has since set a timetable for the most popular proposals to be introduced in the formal proceedings.
- Georgia – improvements to the Freedom of Information Act
Civil society organisations in Georgia have successfully used the government’s participation in OGP to advocate improvements to the country’s Freedom of Information legislation. Government agencies are now obliged to proactively publish information in a way that is accessible to anyone, and to establish an electronic request system for information.
- Indonesia – complaints portal
LAPOR! (meaning “to report” in Indonesian) is a social media channel where Indonesian citizens can submit complaints and enquiries about development programmes and public services. Comments are transferred directly to relevant ministries or government agencies, which can respond via the website. LAPOR! now has more than 225,350 registered users and receives an average of 1,435 inputs per day.
- Montenegro – Be Responsible app
“Be Responsible” is a mobile app that allows citizens to report local problems – from illegal waste dumps, misuse of official vehicles and irregular parking, to failure to comply with tax regulations and issues over access to healthcare and education.
- Philippines – citizen audits
The Citizen Participatory Audit (CPA) project is exploring ways in which citizens can be directly engaged in the audit process for government projects and contribute to ensuring greater efficiency and effectiveness in the use of public resources. 4 pilot audits are in progress, covering public works, welfare, environment and education projects.
- Romania – transparency in public sector recruitment
The PublicJob.ro website was set up to counter corruption and lack of transparency in civil service recruitment. PublicJob.ro takes recruitment data from public organisations and e-mails it to more than 20,000 subscribers in a weekly newsletter. As a result, it has become more difficult to manipulate the recruitment process.”