Prototyping for policy

Curated on Posted on by Stefaan Verhulst

Camilla Buchanan at Policy Lab Blog: “…Prototyping is common in the product and industrial design process – it has also extended to less tangible design sub-specialisms like service design. Prototypes are low fidelity mockups of an imagined idea or solution and they allow for testing before implementation. A product can be tested in cardboard form, a website can be tested through a hand drawn wireframe, a service interaction can be tested with roleplay….

Policy is a more hazy concept, it implies a message or statement of intent which sets a direction of work. Before a policy statement is made there will be some form of strategic conversation. In governments this usually takes place at the political level amongst ministers or within political parties and there is little scope for outsiders to enter these spaces. Policies set by elected officials tend to be high-level statements – as short as a line or two in a manifesto – expressed through speeches or other policy documents like White Papers.

A policy statement therefore expresses a goal and it sets in motion realisations of that goal through laws, programmes or other activities. A short policy statement can determine major programmes of government work for many years. Policy programmes have their own problem spaces to define and there is much to do in order to translate a policy goal into practical activities. Whether consciously or not, policy programmes touch the lives of millions of people and the unintended consequences or conflicting results from the enactment of poor policies can be extremely harmful. The potential benefits of testing policy goals before they are put in place are therefore huge.

The idea of design interacting directly with policy making has been explored in the last five or so years, and the first book on this subject was published in 2014. In government terms this work is very new and there is relatively little precision in current explanations. Prototyping for Policy made space to explore this better….

It is still early days for articulating exactly how and why the “physical making” aspect of design is so important in government contexts but almost all designers working in this way will emphasis it. An obvious benefit to building something real is that operational errors become more evident. And because prototypes make ideas manifest, they can help to build consensus or reveal where it is absent. They are also a way of asking questions and the presence of a prototype often prompts discussion of broader issues.

As an example, the picture below shows staff from the Service Design team at the consultancy OpenRoad in Vancouver considering advanced prototypes of changes to transit fare policy for the city for their client TransLink….(More).

Prototypes of changes to transit fares by OpenRoad

Artificial Intelligence: Public-Private Partnerships join forces to boost AI progress in Europe

Curated on Posted on by Stefaan Verhulst

European Commission Press Release: “…the Big Data Value Association and euRobotics agreed to cooperate more in order to boost the advancement of artificial intelligence’s (AI) in Europe. Both associations want to strengthen their collaboration on AI in the future. Specifically by:

  • Working together to boost European AI, building on existing industrial and research communities and on results of the Big Data Value PPP and SPARC PPP. This to contribute to the European Commission’s ambitious approach to AI, backed up with a drastic increase investment, reaching €20 billion total public and private funding in Europe until 2020.
  • Enabling joint-pilots, for example, to accelerate the use and integration of big data, robotics and AI technologies in different sectors and society as a whole
  • Exchanging best practices and approaches from existing and future projects of the Big Data PPP and the SPARC PPP
  • Contributing to the European Digital Single Market, developing strategic roadmaps and  position papers

This Memorandum of Understanding between the PPPs follows the European Commission’s approach to AI presented in April 2018 and the Declaration of Cooperation on Artificial Intelligence signed by all 28 Member States and Norway. This Friday 7 December the Commission will present its EU coordinated plan….(More)”.

New study on eGovernment shows how Europe’s digital public services can do better

Curated on Posted on by Stefaan Verhulst

European Commission: “Today the European Commission published a new study, the eGovernment benchmark report 2018, which demonstrates that the availability and quality of online public services have improved in the EU. Overall there has been significant progress in respect to the efficient use of public information and services online, transparency of government authorities’ operations and users’ control of personal data, cross-border mobility and key enablers, such as the availability of electronic identity cards and other documents.

EU average scores on different eGov criteria such as user centricity, transparency and cross-border mobility

10 EU countries (Malta, Austria, Sweden, Finland, the Netherlands, Estonia, Lithuania, Latvia, Portugal, Denmark) and Norway are delivering high-quality digital services with a score above 75% on important events of daily life such as moving, finding a job, starting a business or studying. Estonia, Latvia and Lithuania are outperforming the rest of the countries in terms of digitisation of the public administrations and adoption of online public services....

Further efforts are notably needed in cross-border mobility and digital identification. So far only 6 EU countries have notified their eID means which enables their cross-border recognition….(More) (Report)”

Democracy is an information system

Curated on Posted on by Stefaan Verhulst

Bruce Shneier on Security: “That’s the starting place of our new paper: “Common-Knowledge Attacks on Democracy.” In it, we look at democracy through the lens of information security, trying to understand the current waves of Internet disinformation attacks. Specifically, we wanted to explain why the same disinformation campaigns that act as a stabilizing influence in Russia are destabilizing in the United States.

The answer revolves around the different ways autocracies and democracies work as information systems. We start by differentiating between two types of knowledge that societies use in their political systems. The first is common political knowledge, which is the body of information that people in a society broadly agree on. People agree on who the rulers are and what their claim to legitimacy is. People agree broadly on how their government works, even if they don’t like it. In a democracy, people agree about how elections work: how districts are created and defined, how candidates are chosen, and that their votes count­ — even if only roughly and imperfectly.

We contrast this with a very different form of knowledge that we call contested political knowledge,which is, broadly, things that people in society disagree about. Examples are easy to bring to mind: how much of a role the government should play in the economy, what the tax rules should be, what sorts of regulations are beneficial and what sorts are harmful, and so on.

This seems basic, but it gets interesting when we contrast both of these forms of knowledge across autocracies and democracies. These two forms of government have incompatible needs for common and contested political knowledge.

For example, democracies draw upon the disagreements within their population to solve problems. Different political groups have different ideas of how to govern, and those groups vie for political influence by persuading voters. There is also long-term uncertainty about who will be in charge and able to set policy goals. Ideally, this is the mechanism through which a polity can harness the diversity of perspectives of its members to better solve complex policy problems. When no-one knows who is going to be in charge after the next election, different parties and candidates will vie to persuade voters of the benefits of different policy proposals.

But in order for this to work, there needs to be common knowledge both of how government functions and how political leaders are chosen. There also needs to be common knowledge of who the political actors are, what they and their parties stand for, and how they clash with each other. Furthermore, this knowledge is decentralized across a wide variety of actors­ — an essential element, since ordinary citizens play a significant role in political decision making.

Contrast this with an autocracy….(More)”.

Force Google, Apple and Uber to share mapping data, UK advised

Curated on Posted on by Stefaan Verhulst

Aliya Ram and Madhumita Murgia at the Financial Times: “The UK government should force Google, Apple, Uber and others to share their mapping data so that other companies can develop autonomous cars, drones and transport apps, according to an influential campaign group. The Open Data Institute, co-founded by Tim Berners-Lee at MIT and Nigel Shadbolt, artificial intelligence professor at the University of Oxford, warned on Tuesday that big tech companies had become “data monopolies”.

The group said the UK’s Geospatial Commission should ask the companies to share map data with rivals and the public sector in a collaborative database or else force them to do so with legislation.

“Google along with all of the other companies like Apple and Uber are trying to deliver an excellent service to their clients and customers,” said Jeni Tennison, chief executive of the Open Data Institute. “The status quo is not optimal because all of the organisations we are talking about are replicating effort. This means that people are overall not getting the best service from the data that is being collected and maintained. “The large companies are becoming more like data monopolies and that doesn’t give us the best value from our data.”

On Tuesday, the UK government said its Office for Artificial Intelligence had teamed up with the ODI to pilot two new “data trusts” — legal structures that allow multiple groups to share anonymised information. Data trusts have been described as a good way for small business to compete with large rivals that have lots of data, but only a handful have been set up so far.

The trusts will be designed over the next few months and could be used to share data, for example, about cities, the environment, biodiversity and transport. Ms Tennison said the ODI was also working on a data trust with the mayor of London, Sadiq Khan, and local authorities in Greenwich to see how real time data from the internet of things and sensors could be shared with start-ups to solve problems in the city. London’s transport authority has said ride hailing apps would be forced to turn over travel data to the government. Uber now provides public access to its data on traffic and travel conditions in the UK….(More) (Full Report)”.

Crowdsourced data informs women which streets are safe

Curated on Posted on by Stefaan Verhulst

Springwise: “Safe & the City is a free app designed to help users identify which streets are safe for them. Sexual harassment and violent crimes against women in particular are a big problem in many urban environments. This app uses crowdsourced data and crime statistics to help female pedestrians stay safe.

It is a development of traditional navigation apps but instead of simply providing the fastest route, it also has information on what is the safest. The Live Map relies on user data. Victims can report harassment or assault on the app. The information will then be available to other users to warn them of a potential threat in the area. Incidents can be ranked from a feeling of discomfort or threat, verbal harassment, or a physical assault. Whilst navigating, the Live Map can also alert users to potentially dangerous intersections coming. This reminds people to stay alert and not only focus on their phone while walking.

The Safe Sites feature is also a way of incorporating the community. Businesses and organisations can register to be Safe Sites. They will then receive training from SafeSeekers in how to provide the best support and assistance in emergency situations. The locations of such Sites will be available on the app, should a user need one.

The IOS app launched in March 2018 on International Women’s Day. It is currently only available for London…(More)”

What do we learn from Machine Learning?

Curated on Posted on by Stefaan Verhulst

Blog by Giovanni Buttarelli: “…There are few authorities monitoring the impact of new technologies on fundamental rights so closely and intensively as data protection and privacy commissioners. At the International Conference of Data Protection and Privacy Commissioners, the 40th ICDPPC (which the EDPS had the honour to host), they continued the discussion on AI which began in Marrakesh two years ago with a reflection paper prepared by EDPS experts. In the meantime, many national data protection authorities have invested considerable efforts and provided important contributions to the discussion. To name only a few, the data protection authorities from Norway, France, the UK and Schleswig-Holstein have published research and reflections on AI, ethics and fundamental rights. We all see that some applications of AI raise immediate concerns about data protection and privacy; but it also seems generally accepted that there are far wider-reaching ethical implications, as a group of AI researchers also recently concluded. Data protection and privacy commissioners have now made a forceful intervention by adopting a declaration on ethics and data protection in artificial intelligence which spells out six principles for the future development and use of AI – fairness, accountability, transparency, privacy by design, empowerment and non-discrimination – and demands concerted international efforts  to implement such governance principles. Conference members will contribute to these efforts, including through a new permanent working group on Ethics and Data Protection in Artificial Intelligence.

The ICDPPC was also chosen by an alliance of NGOs and individuals, The Public Voice, as the moment to launch its own Universal Guidelines on Artificial Intelligence (UGAI). The twelve principles laid down in these guidelines extend and complement those of the ICDPPC declaration.

We are only at the beginning of this debate. More voices will be heard: think tanks such as CIPL are coming forward with their suggestions, and so will many other organisations.

At international level, the Council of Europe has invested efforts in assessing the impact of AI, and has announced a report and guidelines to be published soon. The European Commission has appointed an expert group which will, among other tasks, give recommendations on future-related policy development and on ethical, legal and societal issues related to AI, including socio-economic challenges.

As I already pointed out in an earlier blogpost, it is our responsibility to ensure that the technologies which will determine the way we and future generations communicate, work and live together, are developed in such a way that the respect for fundamental rights and the rule of law are supported and not undermined….(More)”.

It’s time to let citizens tackle the wickedest public problems

Curated on Posted on by Stefaan Verhulst

Gabriella Capone at apolitical (a winner of the 2018 Apolitical Young Thought Leaders competition): “Rain ravaged Gdańsk in 2016, taking the lives of two residents and causing millions of euros in damage. Despite its 700-year history of flooding the city was overwhelmed by these especially devastating floods. Also, Gdańsk is one of the European coasts most exposed to rising sea levels. It needed a new approach to avoid similar outcomes for the next, inevitable encounter with this worsening problem.

Bringing in citizens to tackle such a difficult issue was not the obvious course of action. Yet this was the proposal of Dr. Marcin Gerwin, an advocate from a neighbouring town who paved the way for Poland’s first participatory budgeting experience.

Mayor Adamowicz of Gdańsk agreed and, within a year, they welcomed about 60 people to the first Citizens Assembly on flood mitigation. Implemented by Dr. Gerwin and a team of coordinators, the Assembly convened over four Saturdays, heard expert testimony, and devised solutions.

The Assembly was not only deliberative and educational, it was action-oriented. Mayor Adamowicz committed to implement proposals on which 80% or more of participants agreed. The final 16 proposals included the investment of nearly $40 million USD in monitoring systems and infrastructure, subsidies to incentivise individuals to improve water management on their property, and an educational “Do Not Flood” campaign to highlight emergency resources.

It may seem risky to outsource the solving of difficult issues to citizens. Yet, when properly designed, public problem-solving can produce creative resolutions to formidable challenges. Beyond Poland, public problem-solving initiatives in Mexico and the United States are making headway on pervasive issues, from flooding to air pollution, to technology in public spaces.

The GovLab, with support from the Tinker Foundation, is analysing what makes for more successful public problem-solving as part of its City Challenges program. Below, I provide a glimpse into the types of design choices that can amplify the impact of public problem-solving….(More)

Quantifying Bicycle Network Connectivity in Lisbon Using Open Data

Curated on Posted on by Stefaan Verhulst

Lorena Abad and Lucas van der Meer in information: “Stimulating non-motorized transport has been a key point on sustainable mobility agendas for cities around the world. Lisbon is no exception, as it invests in the implementation of new bike infrastructure. Quantifying the connectivity of such a bicycle network can help evaluate its current state and highlight specific challenges that should be addressed. Therefore, the aim of this study is to develop an exploratory score that allows a quantification of the bicycle network connectivity in Lisbon based on open data.

For each part of the city, a score was computed based on how many common destinations (e.g., schools, universities, supermarkets, hospitals) were located within an acceptable biking distance when using only bicycle lanes and roads with low traffic stress for cyclists. Taking a weighted average of these scores resulted in an overall score for the city of Lisbon of only 8.6 out of 100 points. This shows, at a glance, that the city still has a long way to go before achieving their objectives regarding bicycle use in the city….(More)”.

You can’t characterize human nature if studies overlook 85 percent of people on Earth

Curated on Posted on by Stefaan Verhulst

Daniel Hruschka at the Conversation: “Over the last century, behavioral researchers have revealed the biases and prejudices that shape how people see the world and the carrots and sticks that influence our daily actions. Their discoveries have filled psychology textbooks and inspired generations of students. They’ve also informed how businesses manage their employees, how educators develop new curricula and how political campaigns persuade and motivate voters.

But a growing body of research has raised concerns that many of these discoveries suffer from severe biases of their own. Specifically, the vast majority of what we know about human psychology and behavior comes from studies conducted with a narrow slice of humanity – college students, middle-class respondents living near universities and highly educated residents of wealthy, industrialized and democratic nations.

Blue countries represent the locations of 93 percent of studies published in Psychological Science in 2017. Dark blue is U.S., blue is Anglophone colonies with a European descent majority, light blue is western Europe. Regions sized by population.

To illustrate the extent of this bias, consider that more than 90 percent of studies recently published in psychological science’s flagship journal come from countries representing less than 15 percent of the world’s population.

If people thought and behaved in basically the same ways worldwide, selective attention to these typical participants would not be a problem. Unfortunately, in those rare cases where researchers have reached out to a broader range of humanity, they frequently find that the “usual suspects” most often included as participants in psychology studies are actually outliers. They stand apart from the vast majority of humanity in things like how they divvy up windfalls with strangers, how they reason about moral dilemmas and how they perceive optical illusions.

Given that these typical participants are often outliers, many scholars now describe them and the findings associated with them using the acronym WEIRD, for Western, educated, industrialized, rich and democratic.

WEIRD isn’t universal

Because so little research has been conducted outside this narrow set of typical participants, anthropologists like me cannot be sure how pervasive or consequential the problem is. A growing body of case studies suggests, though, that assuming such typical participants are the norm worldwide is not only scientifically suspect but can also have practical consequences….(More)”.