Value Sensitive Design: Shaping Technology with Moral Imagination


Book by Batya Friedman and David G. Hendry: “Implantable medical devices and human dignity. Private and secure access to information. Engineering projects that transform the Earth. Multigenerational information systems for international justice. How should designers, engineers, architects, policy makers, and others design such technology? Who should be involved and what values are implicated? In Value Sensitive Design, Batya Friedman and David Hendry describe how both moral and technical imagination can be brought to bear on the design of technology. With value sensitive design, under development for more than two decades, Friedman and Hendry bring together theory, methods, and applications for a design process that engages human values at every stage.

After presenting the theoretical foundations of value sensitive design, which lead to a deep rethinking of technical design, Friedman and Hendry explain seventeen methods, including stakeholder analysis, value scenarios, and multilifespan timelines. Following this, experts from ten application domains report on value sensitive design practice. Finally, Friedman and Hendry explore such open questions as the need for deeper investigation of indirect stakeholders and further method development….(More)”.

Facebook releases a trio of maps to aid with fighting disease outbreaks


Sarah Perez at Techcrunch: “Facebook… announced a new initiative focused on using its data and technologies to help nonprofit organizations and universities working in public health better map the spread of infectious diseases around the world. Specifically, the company is introducing three new maps: population density maps with demographic estimates, movement maps and network coverage maps. These, says Facebook, will help the health partners to understand where people live, how they’re moving and if they have connectivity — all factors that can aid in determining how to respond to outbreaks, and where supplies should be delivered.

As Facebook explained, health organizations rely on information like this when planning public health campaigns. But much of the information they rely on is outdated, like older census data. In addition, information from more remote communities can be scarce.

By combining the new maps with other public health data, Facebook believes organizations will be better equipped to address epidemics.

The new high-resolution population density maps will estimate the number of people living within 30-meter grid tiles, and provide insights on demographics, including the number of children under five, the number of women of reproductive age, as well as young and elderly populations. These maps aren’t built using Facebook data, but are instead built by using Facebook’s AI capabilities with satellite imagery and census information.

Movement maps, meanwhile, track aggregate data about Facebook users’ movements via their mobile phones (when location services are enabled). At scale, health partners can combine this with other data to predict where other outbreaks may occur next….(More)”.

News in a Digital Age – Comparing the Presentation of News Information over Time and Across Media Platform


Report by Rand Corporation: “Over the past 30 years, the way that Americans consume and share information has changed dramatically. People no longer wait for the morning paper or the evening news. Instead, equipped with smartphones or other digital devices, the average person spends hours each day online, looking at news or entertainment websites, using social media, and consuming many different types of information. Although some of the changes in the way news and information are disseminated can be quantified, far less is known about how the presentation of news—that is, the linguistic style, perspective, and word choice used when reporting on current events and issues—has changed over this period and how it differs across media platforms.

We aimed to begin to fill this knowledge gap by identifying and empirically measuring how the presentation of news by U.S. news sources has changed over time and how news presentation differs across media platforms….(More)”.

Open government in authoritarian regimes


Paper by Karl O’Connor, Colin Knox and Saltanat Janenova: “Open government has long been regarded as a pareto-efficient policy – after all, who could be against such compelling policy objectives as transparency, accountability, citizen engagement and integrity. This paper addresses why an authoritarian state would adopt a policy of open government, which seems counter-intuitive, and tracks its outworking by examining several facets of the policy in practice. The research uncovers evidence of insidious bureaucratic obstruction and an implementation deficit counter-posed with an outward-facing political agenda to gain international respectability. The result is ‘half-open’ government in which the more benign elements have been adopted but the vested interests of government and business elites remain largely unaffected….(More)”.

Government support is a key factor for civic technology


Blog Post by Rebecca Rumbul: “Civic tech is on a huge growth curve. There is much more of it about now than there was ten years ago. At the same time, it is changing the scope and reach, and becoming much more mainstream. Ten years ago civic tech was hardly spoken about by anyone. It was largely the domain of ‘outsiders’, by which I mean campaigners and data specialists working outside the mainstream. Today civic tech is an accepted, respected and widely used form of engaging citizens.

The movement over that ten years has mostly been gradual, but over the last couple of years, there has been a really significant shift in how civic tech is viewed both by those within and outside the sector. A wider range of funders are more interested in supporting projects, government seems to have woken up to how civic tech can really be a spur to public engagement, and the word is getting out there to people on the street. Quite literally. At mySociety our FixMyStreet app now garners in the region of six thousand citizen reports of things like potholes and fly-tipping every week.

This maturing of attitudes towards and use of civic tech is wonderful to see. Those pioneers who saw a problem wrote a bit of code and put it online as a way of immediately finding a way to fix the problem have seen their often locally focused efforts contribute to the growth of a global phenomenon in a really short space of time.  And we are in a process here. There is no doubt that civic tech continues to grow and continues to make an impact way beyond its humble beginnings.

But the way civic tech develops is not uniform around the world, and it does need a number of circumstances to converge to make it really sing. That coming together of citizen awareness, government buy-in and funding support is crucial to its success. And there are other important factors too.

We’ve been researching the impact of civic tech around the world, and one of the most interesting things we’ve learned is that the movement is working with institutions much more today than it did five or ten years ago…(More)“.

Open data could have helped us learn from another mining dam disaster


Paulo A. de Souza Jr. at Nature: “The recent Brumadinho dam disaster in Brazil is an example of infrastructure failure with catastrophic consequences. Over 300 people were reported dead or missing, and nearly 400 more were rescued alive. The environmental impact is massive and difficult to quantify. The frequency of these disasters demonstrates that the current assets for monitoring integrity and generating alerting managers, authorities and the public to ongoing change in tailings are, in many cases, not working as they should. There is also the need for adequate prevention procedures. Monitoring can be perfect, but without timely and appropriate action, it will be useless. Good management therefore requires quality data. Undisputedly, management practices of industrial sites, including audit procedures, must improve, and data and metadata available from preceding accidents should be better used. There is a rich literature available about design, construction, operation, maintenance and decommissioning of tailing facilities. These include guidelines, standards, case studies, technical reports, consultancy and audit practices, and scientific papers. Regulation varies from country to country and in some cases, like Australia and Canada, it is controlled by individual state agencies. There are, however, few datasets available that are shared with the technical and scientific community more globally; particularly for prior incidents. Conspicuously lacking are comprehensive data related to monitoring of large infrastructures such as mining dams.

Today, Scientific Data published a Data Descriptor presenting a dataset obtained from 54 laboratory experiments on the breaching of fluvial dikes because of flow overtopping. (Re)use of such data can help improve our understanding of fundamental processes underpinning industrial infrastructure collapse (e.g., fluvial dike breaching, mining dam failure), and assess the accuracy of numerical models for the prediction of such incidents. This is absolutely essential for better management of floods, mitigation of dam collapses, and similar accidents. The authors propose a framework that could exemplify how data involving similar infrastructure can be stored, shared, published, and reused…(More)”.

Problematizing data-driven urban practices: Insights from five Dutch ‘smart cities’


Paper by Damion J.Bunders and KrisztinaVarró: Recently, the concept of the smart city has gained growing popularity. As cities worldwide have set the aim to harness digital technologies to their development, increasing focus came to lie on the potential challenges and concerns related to data-driven urban practices. In the existing literature, these challenges and concerns have been dominantly approached from a pragmatic approach based on the a priori assumed ‘goodness’ of the smart city; for a small group of critics, the very notion of the smart city is questionable. This paper takes the middle-way by interrogating how municipal and civil society stakeholders problematize the challenges and concerns related to data-driven practices in five Dutch cities, and how they act on these concerns in practice.

The lens of problematization posits that the ways of problematizing data-driven practices contribute to their actual enactment, and that this is an inherently political process. The case study shows that stakeholders do not only perceive practical challenges but are widely aware of and are (partly) pro-actively engaging with perceived normative-ethical and societal concerns, leading to different (sometimes inter-related) technological, legal/political, organizational, informative and participative strategies. Nonetheless, the explicit contestation of smart city policies through these strategies remains limited in scope. The paper argues that more research is needed to uncover the structural-institutional dynamics that facilitate and/or prevent the repoliticization of smart city projects….(More)”.

When to Use User-Centered Design for Public Policy


Stephen Moilanen at the Stanford Social Innovation Review: “Throughout Barack Obama’s presidency, technology company executives regularly sounded off on what, from their perspective, the administration might do differently. In 2010, Steve Jobs reportedly warned Obama that he likely wouldn’t win reelection, because his administration’s policies disadvantaged businesses like Apple. And in a speech at the 2016 Republican National Convention, Peter Thiel expressed his disapproval of the political establishment by quipping, “Instead of going to Mars, we have invaded the Middle East.”

Against this backdrop, one specific way Silicon Valley has tried to nudge Washington in a new direction is with respect to policy development. Specifically, leading technologists have begun encouraging policy makers to apply user-centered design (otherwise known as design thinking or human-centered design) to the public sector. The thinking goes that if government develops policy with users more squarely in mind, it might accelerate social progress rather than—as has often been the case—stifle it.

At a moment when fewer Americans than ever believe government is meeting their needs, a new approach that elevates the voices of citizens is long overdue. Even so, it would be misguided to view user-centered design as a cure-all for what ails the public sector. The approach holds great promise, but only in a well-defined set of circumstances.

User-Centered Design in the Public Policy Arena

The term “user-centered design” refers simply to a method of building products with an eye toward what users want and need.

To date, the approach has been applied primarily to the domain of for-profit start-ups. In recent months and years, however, supporters of user-centered design have sought to introduce it to other domains. A 2013 article authored by the head of a Danish design consultancy, for example, heralded the fact that “public sector design is on this rise.” And in the recent book Lean Impact, former Google executive and USAID official Ann-Mei Chang made an incisive and compelling case for why the social sector stands to benefit from this approach.

According to this line of thinking, we should be driving toward a world where government designs policy with an eye toward the individuals that stand to benefit from—or that could be hurt by—changes to public policy.

An Imperfect Fit

The merits of user-centered design in this context may seem self-evident. Yet it stands in stark contrast to how public sector leaders typically approach policy development. As leading design thinking theorist Jeanne Liedkta notes in her book Design Thinking for the Greater Good, “Innovation and design are [currently] the domain of experts, policy makers, planners and senior leaders. Everyone else is expected to step away.”

But while user-centered design has much to offer the policy development, it does not map perfectly onto this new territory….(More)”.

Data Collaboration for the Common Good: Enabling Trust and Innovation Through Public-Private Partnerships


World Economic Forum Report: “As the digital technologies of the Fourth Industrial Revolution continue to drive change throughout all sectors of the global economy, a unique moment exists to create a more inclusive, innovative and resilient society. Central to this change is the use of data. It is abundantly available but if improperly used will be the source of dangerous and unwelcome results.

When data is shared, linked and combined across sectoral and institutional boundaries, a multiplier effect occurs. Connecting one bit with another unlocks new insights and understandings that often weren’t anticipated. Yet, due to commercial limits and liabilities, the full value of data is often unrealized. This is particularly true when it comes to using data for the common good. While public-private data collaborations represent an unprecedented opportunity to address some of the world’s most urgent and complex challenges, they have generally been small and limited in impact. An entangled set of legal, technical, social, ethical and commercial risks have created an environment where the incentives for innovation have stalled. Additionally, the widening lack of trust among individuals and institutions creates even more uncertainty. After nearly a decade of anticipation on the promise of public-private data collaboration – with relatively few examples of success at global scale – a pivotal moment has arrived to encourage progress and move forward….(More)”

(See also http://datacollaboratives.org/).

Collab: A new digital tool for community participation


Sidewalk Labs: “The long-term success of a neighborhood is predicated on its community members feeling a sense of ownership and belonging — of believing that, together, they are the stewards of their community. But it’s increasingly rare for 21st century city residents to join in the shared project of shaping their neighborhoods. Stop to consider: when was the last time you attended a community meeting? Volunteered at a neighborhood charity? Called your local representative? For many of us, the answer is never.

While there are many reasons for this decline in civic participation, one contributing factor is transparency. It’s not always clear how input will be used or if the organizations charged with community decisions are able to receive and act on that feedback. Another factor is that people may not always feel they are sufficiently knowledgeable on certain issues to meaningfully contribute.

To help address these challenges, governments and companies around the world have begun building tools that leverage technology to make participation more informed, transparent, and relevant to people’s daily lives.

The City of Barcelona is at the forefront of this trend, having created Decidim, an open-source digital tool inspired by social media that keeps residents up to date on processes and garners their input (the tool has since spread globally). The City of Bologna recently launched an Office of Civic Imaginationdesigned specifically to build greater participation through regulation, engagement labs throughout the city, and digital tools. Startups are also getting into the mix, such as Neighborland, which offers a customizable platform for engagement between city planners and communities. And some communities have even started creating their own tools, such as YouthScore, which allows youth to rate their neighborhoods based on their youth friendliness.

These examples are part of a promising trajectory towards inclusive digital participation that could enable people to engage with and enhance the places where they live, work, and visit. We’re excited by the idea of a future where community members can easily influence the decisions, spaces, and technologies that impact them — and where decision-making entities can be even more responsive to community input.

Our hope is that these tools kickstart a virtuous cycle: the more community members feel empowered to shape their communities, the more they will participate. The more they participate, the more decision-makers can be enabled to be more inclusive and responsive to community voices, inspiring more community members to participate. And so on.

As Barcelona, Bologna, and Neighborland show, there are many different ways that digital tools — in coordination with strong in-person and more traditional approaches — can unlock civic participation. One promising approach is leveraging technology to bring transparency into processes and decision points that could allow community members to better understand the issues at hand, provide input, and, hopefully, feel satisfied that their voices have been heard. What’s more, we believe that by providing community members with an informed, nuanced understanding of the required trade-offs of a decision, digital tools could even encourage more decisions that put collective good ahead of individual interests.

So we decided to create a prototype — one small contribution towards a more civically-engaged urban future.

Creating Collab

As a first step, we partnered with Digital Public Square, a Toronto-based non-profit that works globally to rethink and redesign how to leverage technology to support communities. Together, we came up with the idea for Collab, a digital tool that could support communities hoping to increase participation and make more inclusive, collaborative decisions….(More)”.