When Does ICT-Enabled Citizen Voice Lead to Government Responsiveness?


Paper by Tiago Peixoto and Jonathan Fox (Worldbank): “This paper reviews evidence on the use of 23 information and communication technology (ICT) platforms to project citizen voice to improve public service delivery. This meta-analysis focuses on empirical studies of initiatives in the global South, highlighting both citizen uptake (‘yelp’) and the degree to which public service providers respond to expressions of citizen voice (‘teeth’). The conceptual framework further distinguishes between two trajectories for ICT-enabled citizen voice: Upwards accountability occurs when users provide feedback directly to decision-makers in real time, allowing policy-makers and program managers to identify and address service delivery problems – but at their discretion. Downwards accountability, in contrast, occurs either through real time user feedback or less immediate forms of collective civic action that publicly call on service providers to become more accountable and depends less exclusively on decision- makers’ discretion about whether or not to act on the information provided. This distinction between the ways in which ICT platforms mediate the relationship between citizens and service providers allows for a precise analytical focus on how different dimensions of such platforms contribute to public sector responsiveness. These cases suggest that while ICT platforms have been relevant in increasing policymakers’ and senior managers’ capacity to respond, most of them have yet to influence their willingness to do so….(More)”

Human-machine superintelligence pegged as key to solving global problems


Ravi Mandalia at Dispatch Tribunal: “Global complex problems such as climate change and geopolitical conflicts need a new approach if we want to solve them and researchers have suggested that human-machine super intelligence could be the key.

These so called ‘wicked’ problems are some of the most dire ones that need our immediate attention and researchers from the Human Computation Institute (HCI) and Cornell University have presented their new vision of human computation that could help solve these problems in an article published in the journal Science.

Scientists behind the article have cited how power of human computation has helped push the traditional limits to new heights – something that was not achievable until now. Humans are still ahead of machines at great many things – cognitive abilities is one the key areas – but if their powers are combined with those of machines, the result would be multidimensional collaborative networks that achieve what traditional problem-solving cannot.

Researchers have already proved that micro-tasking has helped with some complex problems including build the world’s most complete map of human retinal neurons; however, this approach isn’t always viable to solve much more complex problems of today and entirely new and innovative approach is required to solve “wicked problems” – those that involve many interacting systems that are constantly changing, and whose solutions have unforeseen consequences (e.g., corruption resulting from financial aid given in response to a natural disaster).

Recently developed human computation technologies that provide real-time access to crowd-based inputs could enable creation of more flexible collaborative environments and such setups are more apt for addressing the most challenging issues.

This idea is already taking shape in several human computation projects, including YardMap.org, which was launched by the Cornell in 2012 to map global conservation efforts one parcel at a time.

“By sharing and observing practices in a map-based social network, people can begin to relate their individual efforts to the global conservation potential of living and working landscapes,” says Janis Dickinson, Professor and Director of Citizen Science at the Cornell Lab of Ornithology.

YardMap allows participants to interact and build on each other’s work – something that crowdsourcing alone cannot achieve. The project serves as an important model for how such bottom-up, socially networked systems can bring about scalable changes how we manage residential landscapes.

HCI has recently set out to use crowd-power to accelerate Cornell-based Alzheimer’s disease research. WeCureAlz.com combines two successful microtasking systems into an interactive analytic pipeline that builds blood flow models of mouse brains. The stardust@home system, which was used to search for comet dust in one million images of aerogel, is being adapted to identify stalled blood vessels, which will then be pinpointed in the brain by a modified version of the EyeWire system….(More)”

Can crowdsourcing decipher the roots of armed conflict?


Stephanie Kanowitz at GCN: “Researchers at Pennsylvania State University and the University of Texas at Dallas are proving that there’s accuracy, not just safety, in numbers. The Correlates of War project, a long-standing effort that studies the history of warfare, is now experimenting with crowdsourcing as a way to more quickly and inexpensively create a global conflict database that could help explain when and why countries go to war.

The goal is to facilitate the collection, dissemination and use of reliable data in international relations, but a byproduct has emerged: the development of technology that uses machine learning and natural language processing to efficiently, cost-effectively and accurately create databases from news articles that detail militarized interstate disputes.

The project is in its fifth iteration, having released the fourth set of Militarized Dispute (MID) Data in 2014. To create those earlier versions, researchers paid subject-matter experts such as political scientists to read and hand code newswire articles about disputes, identifying features of possible militarized incidents. Now, however, they’re soliciting help from anyone and everyone — and finding the results are much the same as what the experts produced, except the results come in faster and with significantly less expense.

As news articles come across the wire, the researchers pull them and formulate questions about them that help evaluate the military events. Next, the articles and questions are loaded onto the Amazon Mechanical Turk, a marketplace for crowdsourcing. The project assigns articles to readers, who typically spend about 10 minutes reading an article and responding to the questions. The readers submit the answers to the project researchers, who review them. The project assigns the same article to multiple workers and uses computer algorithms to combine the data into one annotation.

A systematic comparison of the crowdsourced responses with those of trained subject-matter experts showed that the crowdsourced work was accurate for 68 percent of the news reports coded. More important, the aggregation of answers for each article showed that common answers from multiple readers strongly correlated with correct coding. This allowed researchers to easily flag the articles that required deeper expert involvement and process the majority of the news items in near-real time and at limited cost….(more)”

Disclosing or obscuring? The politics of transparency in global climate governance


Paper by Aarti Gupta and Michael Mason: “Transparency is increasingly evoked within public and private climate governance arrangements as a key means to enhance accountability and improve environmental outcomes. We review assumed links between transparency, accountability and environmental sustainability here, by identifying four rationales underpinning uptake of transparency in governance. We label these democratization, technocratization, marketization and privatization, and assess how they shape the scope and practices of climate disclosure, and to what effect. We find that all four are discernible in climate governance, yet the technocratic and privatization rationales tend to overtake the originally intended (more inclusive, and more public-good oriented) democratization and marketization rationales for transparency, particularly during institutionalization of disclosure systems. This reduces transparency’s potential to enhance accountability or trigger more environmentally sustainable outcomes….(More)”

Finding the Missing Millions Can Help Achieve the Sustainable Development Goals


 and Mariana Dahan in the Huffington Post: “The 2030 Agenda for Sustainable Development, approved in September, takes a holistic approach to development and presents no less than 17 global Sustainable Development Goals (SDGs). In committing to the goals and associated targets, the international community has agreed to a more ambitious development compact — that of ending poverty, protecting the planet while “leaving no one behind”.

Despite this ambition, we may not know who precisely is being left out of our development programs or how to more effectively target our intended beneficiaries.

A staggering 2.4 billion people today lack any form of recognized identity (ID), including some 625 million children, aged 0-14 years, whose births have never been registered with a civil authority. Only 19 out of 198 economies provide a unique ID at birth and use this consistently in civil identification and public services.

The Center for Global Development recently organized an event titled “Identity and the SDGs: How Finding the Missing Millions Can Help Achieve Development Goals”. While intending to speak about SDG target 16.9 on legal identity for all, including birth registration, by 2030, it became obvious that the importance of robust identification goes beyond its intrinsic value: it also enables the achievement of many other SDGs, such as financial inclusion, reduced corruption, gender equality, access to health services and appropriate social protection schemes.

Global initiatives, such as the World Bank Group’s Identification for Development (ID4D) agenda, a cross-institutional and multi-sectoral effort, aim to “make everyone count.” They will build new alliances and reshape existing development strategies in the areas of identification and civil registration and vital statistics (CRVS). On the latter, the World Bank, with a number of partners – including UNICEF, the World Health Organization (WHO) and the Economic and Social Commission for Asia and the Pacific, and several bilateral donors — is launching the Global Financing Facility for Every Woman Every Child, which includes financing aimed at strengthening and expanding ID platforms of CRVS systems….

Finally, the international community should establish the right monitoring mechanisms and indicators to measure whether we are on track to achieving the SDGs. This target for universal identity will be especially critical as a means of monitoring and achieving the SDGs as a whole. As the saying goes, what is not counted doesn’t count and what is not measured cannot be managed and thus measuring progress towards global targets is a fundamental component of meeting the ambitious goals we have set….(More)”

Developing Global Norms for Sharing Data and Results during Public Health Emergencies


Paper by Kayvon Modjarrad et al in PLOS Med: “…When a new or re-emergent pathogen causes a major outbreak, rapid access to both raw and analysed data or other pertinent research findings becomes critical to developing a rapid and effective public health response. Without the timely exchange of information on clinical, epidemiologic, and molecular features of an infectious disease, informed decisions about appropriate responses cannot be made, particularly those that relate to fielding new interventions or adapting existing ones. Failure to share information in a timely manner can have disastrous public health consequences, leading to unnecessary suffering and death. The 2014–2015 Ebola epidemic in West Africa revealed both successful practices and important deficiencies within existing mechanisms for information sharing. For example, trials of two Ebola vaccine candidates (ChAd3-ZEBOV and rVSV-ZEBOV) benefited greatly from an open collaboration between investigators and institutions in Africa, Europe, and North America . These teams, coordinated by the WHO, were able to generate and exchange critical data for the development of urgently needed, novel vaccines along faster timelines than have ever before been achieved. Similarly, some members of the genome sequencing community made viral sequence data publicly available within days of accessing samples , thus adhering to their profession’s long-established principles of rapid, public release of sequence data in any setting. In contrast, the dissemination of surveillance data early in the epidemic was comparatively slow, and in some cases, the criteria for sharing were unclear.

In recognition of the need to streamline mechanisms of data dissemination—globally and in as close to real-time as possible—the WHO held a consultation in Geneva, Switzerland, on 1–2 September 2015 to advance the development of data sharing norms, specifically in the context of public health emergencies….

preservation of global health requires prioritization of and support for international collaboration. These and other principles were affirmed at the consultation (Table 1) and codified into a consensus statement that was published on the WHO website immediately following the meeting (http://www.who.int/medicines/ebola-treatment/data-sharing_phe/en/). A more comprehensive set of principles and action items was made available in November 2015, including the consensus statement made by the editorial staff of journals that attended the meeting (http://www.who.int/medicines/ebola-treatment/blueprint_phe_data-share-results/en/). The success of prior initiatives to accelerate timelines for reporting clinical trial results has helped build momentum for a broader data sharing agenda. As the quick and transparent dissemination of information is the bedrock of good science and public health practice, it is important that the current trends in data sharing carry over to all matters of acute public health need. Such a global norm would advance the spirit of open collaboration, simplify current mechanisms of information sharing, and potentially save many lives in subsequent outbreaks….(More)”

 

Democracy Reinvented: Participatory Budgeting and Civic Innovation in America


Book by Hollie Russon Gilman: “Democracy Reinvented is the first comprehensive academic treatment of participatory budgeting in the United States, situating it within a broader trend of civic technology and innovation. This global phenomenon, which has been called “revolutionary civics in action” by the New York Times, started in Brazil in 1989 but came to America only in 2009.  Participatory budgeting empowers citizens to identify community needs, work with elected officials to craft budget proposals, and vote on how to spend public funds.

Democracy Reinvented places participatory budgeting within the larger discussion of the health of U.S. democracy and focuses on the enabling political and institutional conditions.  Author and former White House policy adviser Hollie Russon Gilman presents theoretical insights, in-depth case studies, and interviews to offer a compelling alternative to the current citizen disaffection and mistrust of government. She offers policy recommendations on how to tap online tools and other technological and civic innovations to promote more inclusive governance.

While most literature tends to focus on institutional changes without solutions, this book suggests practical ways to empower citizens to become change agents. Democracy Reinvented also includes a discussion on the challenges and opportunities that come with using digital tools to re-engage citizens in governance….(More)”

Digital Weberianism: Towards a reconceptualization of bureaucratic social order in the digital age


Working Paper by Chris Muellerleile & Susan Robertson: “The social infrastructures that the global economy relies upon are becoming dependent on digital code, big data, and algorithms. At the same time the digital is also changing the very nature of economic and social institutions. In this paper we attempt to make sense of the relationships between the emergence of digitalism, and transformations in both capitalism, and the ways that capitalism is regulated by digitized social relations. We speculate that the logic, rationalities, and techniques of Max Weber’s bureau, a foundational concept in his theory of modernity, helps explain the purported efficiency, objectivity, and rationality of digital technologies. We argue that digital rationality constitutes a common thread of social infrastructure that is increasingly overdetermining the nature of sociality. We employ the example of the smart city and the digitizing university to expose some of the contradictions of digital order, and we end by questioning what digital order might mean after the end of modernity….(More)”

The Routledge Companion to Social Media and Politics


Book edited by Axel Bruns, Gunn Enli, Eli Skogerbo, Anders Olof Larsson, Christian Christensen: “Social media are now widely used for political protests, campaigns, and communication in developed and developing nations, but available research has not yet paid sufficient attention to experiences beyond the US and UK. This collection tackles this imbalance head-on, compiling cutting-edge research across six continents to provide a comprehensive, global, up-to-date review of recent political uses of social media.

Drawing together empirical analyses of the use of social media by political movements and in national and regional elections and referenda, The Routledge Companion to Social Media and Politics presents studies ranging from Anonymous and the Arab Spring to the Greek Aganaktismenoi, and from South Korean presidential elections to the Scottish independence referendum. The book is framed by a selection of keystone theoretical contributions, evaluating and updating existing frameworks for the social media age….(More)”

What Citizens Can Teach Civil Servants About Open Government


 and  in Governing: “An open government is one that is transparent, participatory and collaborative. But moving from traditional government operating behind closed doors to more open institutions, where civil servants work together with citizens to create policies and solve problems, demands new skills and sensibilities.

As more and more American public-sector leaders embrace the concept of openness as a positive force for governmental effectiveness, they would do well to look toward Brazil’s largest city, where an unusual experiment was just launched: an effort to use a variation on crowdsourcing to retrain Sao Paulo’s 150,000 civil servants. It’s described as the world’s largest open-government training program.

The program, known as Agents of Open Government – part of a wider city initiative called “Sao Paulo Aberta” (Open Sao Paulo) — aims to teach through peer-to-peer learning, where government employees learn from citizens. Twenty-four citizen-led courses that began last month are aimed not only at government employees and elected community representatives but also at social activists and the general population.

Sao Paolo is betting on the radical notion that learning can happen outside of formal civil-service training colleges. This initiative reflects a growing global trend toward recognizing that institutions can become smarter — more effective and efficient — by making use of the skills and experience of those outside of government.

Officials hope to have 25,000 participants over the course of the coming year. To encourage public employees’ participation, city workers who attend the courses gain credits in the municipal evaluation system that allow them to get pay raises….(More)”