Open data and transparency: a look back at 2013


Zoe Smith in the Guardian on the open data and development in 2013: “The clarion call for a “data revolution” made in the post-2015 high level panel report is a sign of a growing commitment to see freely flowing data become a tool for social change.

Web-based technology continued to offer increasing numbers of people the ability to share standardised data and statistics to demand better governance and strengthen accountability. 2013 seemed to herald the moment that the open data/transparency movement entered the mainstream.
Yet for those who have long campaigned on the issue, the call was more than just a catchphrase, it was a unique opportunity. “If we do get a global drive towards open data in relation to development or anything else, that would be really transformative and it’s quite rare to see such bold statements at such an early stage of the process. I think it set the tone for a year in which transparency was front and centre of many people’s agendas,” says David Hall Matthews, of Publish What You Fund.
This year saw high level discussions translated into commitments at the policy level. David Cameron used the UK’s presidency of the G8 to trigger international action on the three Ts (tax, trade and transparency) through the IF campaign. The pledge at Lough Erne, in Scotland, reaffirmed the commitment to the Busan open data standard as well as the specific undertaking that all G8 members would implement International Aid Transparency Index (IATI) standards by the end of 2015.
2013 was a particularly good year for the US Millenium Challenge Corporation (MCC) which topped the aid transparency index. While at the very top MCC and UK’s DfID were examples of best practice, there was still much room for improvement. “There is a really long tail of agencies who are not really taking transparency at all, yet. This includes important donors, the whole of France and the whole of Japan who are not doing anything credible,” says Hall-Matthews.
Yet given the increasing number of emerging and ‘frontier‘ markets whose growth is driven in large part by wealth derived from natural resources, 2013 saw a growing sense of urgency for transparency to be applied to revenues from oil, gas and mineral resources that may far outstrip aid. In May, the new Extractive Industries Transparency Initiative standard (EITI) was adopted, which is said to be far broader and deeper than its previous incarnation.
Several countries have done much to ensure that transparency leads to accountability in their extractive industries. In Nigeria, for example, EITI reports are playing an important role in the debate about how resources should be managed in the country. “In countries such as Nigeria they’re taking their commitment to transparency and EITI seriously, and are going beyond disclosing information but also ensuring that those findings are acted upon and lead to accountability. For example, the tax collection agency has started to collect more of the revenues that were previously missing,” says Jonas Moberg, head of the EITI International Secretariat.
But just the extent to which transparency and open data can actually deliver on its revolutionary potential has also been called into question. Governments and donors agencies can release data but if the power structures within which this data is consumed and acted upon do not shift is there really any chance of significant social change?
The complexity of the challenge is illustrated by the case of Mexico which, in 2014, will succeed Indonesia as chair of the Open Government Partnership. At this year’s London summit, Mexico’s acting civil service minister, spoke of the great strides his country has made in opening up the public procurement process, which accounts for around 10% of GDP and is a key area in which transparency and accountability can help tackle corruption.
There is, however, a certain paradox. As SOAS professor, Leandro Vergara Camus, who has written extensively on peasant movements in Mexico, explains: “The NGO sector in Mexico has more of a positive view of these kinds of processes than the working class or peasant organisations. The process of transparency and accountability have gone further in urban areas then they have in rural areas.”…
With increasing numbers of organisations likely to jump on the transparency bandwagon in the coming year the greatest challenge is using it effectively and adequately addressing the underlying issues of power and politics.

Top 2013 transparency publications

Open data, transparency and international development, The North South Institute
Data for development: The new conflict resource?, Privacy International
The fix-rate: a key metric for transparency and accountability, Integrity Action
Making UK aid more open and transparent, DfID
Getting a seat at the table: Civil Society advocacy for budget transparency in “untransparent” countries, International Budget Partnership

The dates that mattered

23-24 May: New Extractive Industries Transparency Index standard adopted
30 May: Post 2015 high level report calling for a ‘data revolution’ is published
17-18 June: UK premier, David Cameron, campaigns for tax, trade and transparency during the G8
24 October: US Millenium Challenge Corporation tops the aid transparency index”
30 October – 1 November: Open Government Partnership in London gathers civil society, governments and data experts

Ten thoughts for the future


The Economist: “CASSANDRA has decided to revisit her fellow forecasters Thomas Malnight and Tracey Keys to find out what their predictions are for 2014. Once again they have produced a collection of trends for the year ahead, in their “Global Trends Report”.
The possibilities of mind control seem alarming ( point 6) as do the  implications of growing income inequality (point 10). Cassandra also hopes that “unemployability” and “unemployerability”, as discussed in point 9, are contested next year (on both linguistic and social fronts).
Nevertheless, the forecasts make for intriguing reading and highlights appear below.
 1. From social everything to being smart socially
Social technologies are everywhere, but these vast repositories of digital “stuff” bury the exceptional among the unimportant. It’s time to get socially smart. Users are moving to niche networks to bring back the community feel and intelligence to social interactions. Businesses need to get smarter about extracting and delivering value from big data including challenging business models. For social networks, mobile is the great leveller. Competition for attention with other apps will intensify the battle to own key assets from identity to news sharing, demanding radical reinvention.
2. Information security: The genie is out of the bottle
Thought your information was safe? Think again. The information security genie is out of the bottle as cyber-surveillance and data mining by public and private organizations increases – and don’t forget criminal networks and whistleblowers. It will be increasingly hard to tell friend from foe in cyberspace as networks build artificial intelligence to decipher your emotions and smart cities track your every move. Big brother is here: Protecting identity, information and societies will be a priority for all.
3. Who needs shops anyway?
Retailers are facing a digitally driven perfect storm. Connectivity, rising consumer influence, time scarcity, mobile payments, and the internet of things, are changing where, when and how we shop – if smart machines have not already done the job. Add the sharing economy, driven by younger generations where experience and sustainable consumption are more important than ownership, and traditional retail models break down. The future of shops will be increasingly defined by experiential spaces offering personalized service, integrated online and offline value propositions, and pop-up stores to satisfy demands for immediacy and surprise.
4. Redistributing the industrial revolution
Complex, global value chains are being redistributed by new technologies, labour market shifts and connectivity. Small-scale manufacturing, including 3D and soon 4D printing, and shifting production economics are moving production closer to markets and enabling mass customization – not just by companies but by the tech-enabled maker movement which is going mainstream. Rising labour costs in developing markets, high unemployment in developed markets, global access to online talent and knowledge, plus advances in robotics mean reshoring of production to developed markets will increase. Mobility, flexibility and networks will define the future industrial landscape.
5. Hubonomics: The new face of globalization
As production and consumption become more distributed, hubs will characterize the next wave of “globalization.” They will specialize to support the needs of growing regional trade, emerging city states, on-line communities of choice, and the next generation of flexible workers and entrepreneurs. Underpinning these hubs will be global knowledge networks and new business and governance models based on hubonomics™, that leverage global assets and hub strengths to deliver local value.
6. Sci-Fi is here: Making the impossible possible
Cross-disciplinary approaches and visionary entrepreneurs are driving scientific breakthroughs that could change not just our lives and work but our bodies and intelligence. Labs worldwide are opening up the vast possibilities of mind control and artificial intelligence, shape-shifting materials and self-organizing nanobots, cyborgs and enhanced humans, space exploration, and high-speed, intelligent transportation. Expect great debate around the ethics, financing, and distribution of public and private benefits of these advances – and the challenge of translating breakthroughs into replicable benefits.
7. Growing pains: Transforming markets and generations
The BRICS are succumbing to Newton’s law of gravitation: Brazil’s lost it, India’s losing it, China’s paying the price for growth, Russia’s failing to make a superpower come-back, and South Africa’s economy is in disarray. In other developing markets currencies have tumbled, Arab Spring governments are still in turmoil and social unrest is increasing along with the number of failing states. But the BRICS & Beyond growth engine is far from dead. Rather it is experiencing growing pains which demand significant shifts in governance, financial systems, education and economic policies to catch up. The likely transformers will be younger generations who aspire to greater freedom and quality of life than their parents.
8. Panic versus denial: The resource gap grows, the global risks rise – but who is listening?
The complex nexus of food, water, energy and climate change presents huge global economic, environmental and societal challenges – heating up the battle to access new resources from the Arctic to fracking. Risks are growing, even as multilateral action stalls. It’s a crisis of morals, governance, and above all marketing and media, pitting crisis deniers against those who recognize the threats but are communicating panic versus reasoned solutions. Expect more debate and calls for responsible capitalism – those that are listening will be taking action at multiple levels in society and business.
9. Fighting unemployability and unemployerability
Companies are desperate for talented workers – yet unemployment rates remain high. Polarization towards higher and lower skill levels is squeezing mid-level jobs, even as employers complain that education systems are not preparing students for the jobs of the future. Fighting unemployability is driving new government-business partnerships worldwide, and will remain a critical issue given massive youth unemployment. Employers must also focus on organizational unemployerability – not being able to attract and retain desired talent – as new generations demand exciting and meaningful work where they can make an impact. If they can’t find it, they will quickly move on or swell the growing ranks of young entrepreneurs.
10. Surviving in a bipolar world: From expecting consistency to embracing ambiguity
Life is not fair, nor is it predictable.  Income inequality is growing. Intolerance and nationalism are rising but interdependence is the currency of a connected world. Pressure on leaders to deliver results today is intense but so too is the need for fundamental change to succeed in the long term. The contradictions of leadership and life are increasing faster than our ability to reconcile the often polarized perspectives and values each embodies. Increasingly, they are driving irrational acts of leadership (think the US debt ceiling), geopolitical, social and religious tensions, and individual acts of violence. Surviving in this world will demand stronger, responsible leadership comfortable with and capable of embracing ambiguity and uncertainty, as opposed to expecting consistency and predictability.”

Tech challenge develops algorithms to predict


SciDevNet: “Mathematical models that use existing socio-political data to predict mass atrocities could soon inform governments and NGOs on how and where to take preventative action.
The models emerged from one strand of the Tech Challenge for Atrocity Prevention, a competition run by the US Agency for International Development (USAID) and NGO Humanity United. The winners were announced last month (18 November) and will now work with the organiser to further develop and pilot their innovations.
The five winners from different countries who won between US$1,000 and US$12,000, were among nearly 100 entrants who developed algorithms to predict when and where mass atrocities are likely to happen.
Around 1.5 billion people live in countries affected by conflict, sometimes including atrocities such as genocides, mass rape and ethnic cleansing, according to the World Bank’s World Development Report 2011. Many of these countries are in the developing world.
The competition organisers hope the new algorithms could help governments and human rights organisations identify at-risk regions, potentially allowing them to intervene before mass atrocities happen.
The competition started from the premise that certain social and political measurements are linked to increased likelihood of atrocities. Yet because such factors interact in complex ways, organisations working to prevent atrocities lack a reliable method of predicting when and where they might happen next.
The algorithms use sociopolitical indicators and data on past atrocities as their inputs. The data was drawn from archives such as the Global Database of Events, Language and Tone, a data set that encodes more than 200 million globally newsworthy events, recording cultural information such as the people involved, their location and any religious connections.”
Link to the winners of the Model Challenge

The Brainstorm Begins: Initial Ideas for Evolving ICANN


Screen Shot 2013-12-09 at 6.41.19 PM“The ICANN Strategy Panel on Multistakeholder Innovation (MSI Panel) is underway working to curate a set of concrete proposals for ways that the Internet Corporation for Assigned Names & Numbers (ICANN) could prototype new institutional arrangements for the 21st century. The Panel is working to identify how ICANN can open itself to more global participation in its governance functions. Specifically, the MSI Panel is charged with:

  • Proposing new models for international engagement, consensus-driven policymaking and institutional structures to support such enhanced functions; and
  • Designing processes, tools and platforms that enable the global ICANN community to engage in these new forms of participatory decision-making.

To help answer this charter, the MSI Panel launched an “Idea Generation” or ideation platform, designed to brainstorm with the global public on how to evolve the way ICANN could operate given the innovations in governance happening across the world.

We’re now 3 weeks in to this Idea Generation stage – taking place online here: thegovlab.ideascale.com – and we wanted to share with you what the Panel and The GovLab has heard so far regarding what tools, technologies, platforms and techniques ICANN could learn from or adapt to help design an innovative approach to problem-solving within the Domain Name System going forward.

These initial ideas begin to paint a picture of what 21st century coordination of a shared global commons might involve. These brainstorms all point to certain core principles the Panel believes provide the groundwork for an institution to legitimately operate in the global public interest today. These principles include:

  • Openness –  Ensuring open channels as well as very low or no barriers to meaningful participation.
  • Transparency – Providing public access to information and deliberation data.
  • Accessibility – Developing simple and legible organizational communications.
  • Inclusivity and Lack of Domination – Ensuring access to global participation and that no one player, entity or interest dominates processes or outcomes.
  • Accountability – Creating mechanisms for the global public to check institutional power.
  • Effectiveness –  Improving decision-making through greater reliance on evidence and a focus on flexibility and agility.
  • Efficiency – Streamlining processes to better leverage time, resources and human capital.

With these core principles as the backdrop, the ideas we’ve heard so far roughly fall within the following categories…
See also thegovlab.ideascale.com

Google Global Impact Award Expands Zooniverse


Press Release: “A $1.8 million Google Global Impact Award will enable Zooniverse, a nonprofit collaboration led by the Adler Planetarium and the University of Oxford, to make setting up a citizen science project as easy as starting a blog and could lead to thousands of innovative new projects around the world, accelerating the pace of scientific research.
The award supports the further development of the Zooniverse, the world’s leading ‘citizen science’ platform, which has already given more than 900,000 online volunteers the chance to contribute to science by taking part in activities including discovering planets, classifying plankton or searching through old ship’s logs for observations of interest to climate scientists. As part of the Global Impact Award, the Adler will receive $400,000 to support the Zooniverse platform.
With the Google Global Impact Award, Zooniverse will be able to rebuild their platform so that research groups with no web development expertise can build and launch their own citizen science projects.
“We are entering a new era of citizen science – this effort will enable prolific development of science projects in which hundreds of thousands of additional volunteers will be able to work alongside professional scientists to conduct important research – the potential for discovery is limitless,” said Michelle B. Larson, Ph.D., Adler Planetarium president and CEO. “The Adler is honored to join its fellow Zooniverse partner, the University of Oxford, as a Google Global Impact Award recipient.”
The Zooniverse – the world’s leading citizen science platform – is a global collaboration across several institutions that design and build citizen science projects. The Adler is a founding partner of the Zooniverse, which has already engaged more than 900,000 online volunteers as active scientists by discovering planets, mapping the surface of Mars and detecting solar flares. Adler-directed citizen science projects include: Galaxy Zoo (astronomy), Solar Stormwatch (solar physics), Moon Zoo (planetary science), Planet Hunters (exoplanets) and The Milky Way Project (star formation). The Zooniverse (zooniverse.org) also includes projects in environmental, biological and medical sciences. Google’s investment in the Adler and its Zooniverse partner, the University of Oxford, will further the global reach, making thousands of new projects possible.”

The Age of Democracy


Xavier Marquez at Abandoned Footnotes: “This is the age of democracy, ideologically speaking. As I noted in an earlier post, almost every state in the world mentions the word “democracy” or “democratic” in its constitutional documents today. But the public acknowledgment of the idea of democracy is not something that began just a few years ago; in fact, it goes back much further, all the way back to the nineteenth century in a surprising number of cases.
Here is a figure I’ve been wanting to make for a while that makes this point nicely (based on data graciously made available by the Comparative Constitutions Project). The figure shows all countries that have ever had some kind of identifiable constitutional document (broadly defined) that mentions the word “democracy” or “democratic” (in any context – new constitution, amendment, interim constitution, bill of rights, etc.), arranged from earliest to latest mention. Each symbol represents a “constitutional event” – a new constitution adopted, an amendment passed, a constitution suspended, etc. – and colored symbols indicate that the text associated with the constitutional event in question mentions the word “democracy” or “democratic”…
The earliest mentions of the word “democracy” or “democratic” in a constitutional document occurred in Switzerland and France in 1848, as far as I can tell.[1] Participatory Switzerland and revolutionary France look like obvious candidates for being the first countries to embrace the “democratic” self-description; yet the next set of countries to embrace this self-description (until the outbreak of WWI) might seem more surprising: they are all Latin American or Caribbean (Haiti), followed by countries in Eastern Europe (various bits and pieces of the Austro-Hungarian empire), Southern Europe (Portugal, Spain), Russia, and Cuba. Indeed, most “core” countries in the global system did not mention democracy in their constitutions until much later, if at all, despite many of them having long constitutional histories; even French constitutions after the fall of the Second Republic in 1851 did not mention “democracy” until after WWII. In other words, the idea of democracy as a value to be publicly affirmed seems to have caught on first not in the metropolis but in the periphery. Democracy is the post-imperial and post-revolutionary public value par excellence, asserted after national liberation (as in most of the countries that became independent after WWII) or revolutions against hated monarchs (e.g., Egypt 1956, Iran 1979, both of them the first mentions of democracy in these countries but not their first constitutions).

Today only 16 countries have ever failed to mention their “democratic” character in their constitutional documents (Australia, Brunei, Denmark, Japan, Jordan, Malaysia, Monaco, Nauru, Oman, Samoa, Saudi Arabia, Singapore, Tonga, the United Kingdom, the USA, and Vatican City).[2] And no country that has ever mentioned “democracy” in an earlier constitutional document fails to mention it in its current constitutional documents (though some countries in the 19th and early 20th centuries went back and forth – mentioning democracy in one constitution, not mentioning it in the next). Indeed, after WWII the first mention of democracy in constitutions tended to be contemporaneous with the first post-independence constitution of the country; and with time, even countries with old and settled constitutional traditions seem to be more and more likely to mention “democracy” or “democratic” in some form as amendments or bills of rights accumulate (e.g., Belgium in 2013, New Zealand in 1990, Canada in 1982, Finland in 1995). The probability of a new constitution mentioning “democracy” appears to be asymptotically approaching 1. To use the language of biology, the democratic “meme” has nearly achieved “fixation” in the population, despite short-term fluctuations, and despite the fact that there appears to be no particular correlation between a state calling itself democratic and actually being democratic, either today or in the past.[3]
Though the actual measured level of democracy around the world has trended upwards (with some ups and downs) over the last two centuries, I don’t think this is the reason why the idea of democracy has achieved near-universal recognition in public documents. Countries do not first become democratic and then call themselves democracies; if anything, most mentions of democracy seem to be rather aspirational, if not entirely cynical. (Though many constitutions that mention democracy were also produced by people who seem to have been genuinely committed to some such ideal, even if the regimes that eventually developed under these constitutions were not particularly democratic). What we see, instead, is a broad process in which earlier normative claims about the basis of authority – monarchical, imperial, etc. – get almost completely replaced, regardless of the country’s cultural context, by democratic claims, regardless of the latter’s effectiveness as an actual basis for authority or the existence of working mechanisms for participation or vertical accountability. (These democratic claims to authority also sometimes coexist in uneasy tension with other claims to authority based on divine revelation, ideological knowledge, or tradition, invented or otherwise; consider the Chinese constitution‘s claims about the “people’s democratic dictatorship” led by the CCP).
I thus suspect the conquest of ideological space by “democratic” language did not happen just because democratic claims to authority (especially in the absence of actual democracy) have proved more persuasive than other claims to authority. Rather, I think the same processes that resulted in the emergence of modern national communities – e.g. the rituals associated with nationalism, which tended to “sacralize” a particular kind of imagined community – led to the symbolic production of the nation not only as the proper object of government but also as its proper active agent (the people, actively ruling itself), regardless of whether or not “the people” had any ability to rule or even to exercise minimal control over the rulers.[4] There thus seems to have been a kind of co-evolution of symbols of nationality and symbols of democracy, helped along by the practice/ritual of drafting constitutions and approving them through plebiscites or other forms of mass politics, a ritual that already makes democratic assumptions about “social contracts.” The question is whether the symbolic politics of democracy eventually has any sort of impact on actual institutions. But more on this later….”

The United States Releases its Second Open Government National Action Plan


Nick Sinai and Gayle Smith at the White House: “Since his first full day in office, President Obama has prioritized making government more open and accountable and has taken substantial steps to increase citizen participation, collaboration, and transparency in government. Today, the Obama Administration released the second U.S. Open Government National Action Plan, announcing 23 new or expanded open-government commitments that will advance these efforts even further.
…, in September 2011, the United States released its first Open Government National Action Plan, setting a series of ambitious goals to create a more open government. The United States has continued to implement and improve upon the open-government commitments set forth in the first Plan, along with many more efforts underway across government, including implementing individual Federal agency Open Government Plans. The second Plan builds on these efforts, in part through a series of key commitments highlighted in a preview report issued by the White House in October 2013, in conjunction with the Open Government Partnership Annual Summit in London.
Among the highlights of the second National Action Plan:

  • “We the People”: The White House will introduce new improvements to the We the People online petitions platform aimed at making it easier to collect and submit signatures and increase public participation in using this platform. Improvements will enable the public to perform data analysis on the signatures and petitions submitted to We the People, as well as include a more streamlined process for signing petitions and a new Application Programming Interface (API) that will allow third-parties to collect and submit signatures from their own websites.
  • Freedom of Information Act (FOIA) Modernization: The FOIA encourages accountability through transparency and represents an unwavering national commitment to open government principles. Improving FOIA administration is one of the most effective ways to make the U.S. Government more open and accountable. Today, we announced five commitments to further modernize FOIA processes, including launching a consolidated online FOIA service to improve customers’ experience, creating and making training resources available to FOIA professionals and other Federal employees, and developing common FOIA standards for agencies across government.
  • The Global Initiative on Fiscal Transparency (GIFT): The United States will join GIFT, an international network of governments and non-government organizations aimed at enhancing financial transparency, accountability, and stakeholder engagement. The U.S. Government will actively participate in the GIFT Working Group and seek opportunities to collaborate with stakeholders and champion greater fiscal openness and transparency in domestic and global spending.
  • Open Data to the Public: Over the past few years, government data has been used by journalists to uncover variations in hospital billings, by citizens to learn more about the social services provided by charities in their communities, and by entrepreneurs building new software tools to help farmers plan and manage their crops.  Building on the U.S. Government’s ongoing open data efforts, new commitments will make government data even more accessible and useful for the public, including by reforming how Federal agencies manage government data as a strategic asset, launching a new version of Data.gov to make it even easier to discover, understand, and use open government data, and expanding access to agriculture and nutrition data to help farmers and communities.
  • Participatory Budgeting: The United States will promote community-led participatory budgeting as a tool for enabling citizens to play a role in identifying, discussing, and prioritizing certain local public spending projects, and for giving citizens a voice in how taxpayer dollars are spent in their communities. This commitment will include steps by the U.S. Government to help raise awareness of the fact that participatory budgeting may be used for certain eligible Federal community development grant programs.

Other initiatives launched or expanded today include: increasing open innovation by encouraging expanded use of challenges, incentive prizes, citizen science, and crowdsourcing to harness American ingenuity, as well as modernizing the management of government records by leveraging technology to make records less burdensome to manage and easier to use and share. There are many other exciting open-government initiatives described in the second Plan — and you can view them all here.”

Owning the city: New media and citizen engagement in urban design


Paper by Michiel de Lange and Martijn de Waal in First Monday : “In today’s cities our everyday lives are shaped by digital media technologies such as smart cards, surveillance cameras, quasi–intelligent systems, smartphones, social media, location–based services, wireless networks, and so on. These technologies are inextricably bound up with the city’s material form, social patterns, and mental experiences. As a consequence, the city has become a hybrid of the physical and the digital. This is perhaps most evident in the global north, although in emerging countries, like Indonesia and China mobile phones, wireless networks and CCTV cameras have also become a dominant feature of urban life (Castells, et al., 2004; Qiu, 2007, 2009; de Lange, 2010). What does this mean for urban life and culture? And what are the implications for urban design, a discipline that has hitherto largely been concerned with the city’s built form?
In this contribution we do three things. First we take a closer look at the notion of ‘smart cities’ often invoked in policy and design discourses about the role of new media in the city. In this vision, the city is mainly understood as a series of infrastructures that must be managed as efficiently as possible. However, critics note that these technological imaginaries of a personalized, efficient and friction–free urbanism ignore some of the basic tenets of what it means to live in cities (Crang and Graham, 2007).
Second, we want to fertilize the debates and controversies about smart cities by forwarding the notion of ‘ownership’ as a lens to zoom in on what we believe is the key question largely ignored in smart city visions: how to engage and empower citizens to act on complex collective urban problems? As is explained in more detail below, we use ‘ownership’ not to refer to an exclusive proprietorship but to an inclusive form of engagement, responsibility and stewardship. At stake is the issue how digital technologies shape the ways in which people in cities manage coexistence with strangers who are different and who often have conflicting interests, and at the same time form new collectives or publics around shared issues of concern (see, for instance, Jacobs, 1992; Graham and Marvin, 2001; Latour, 2005). ‘Ownership’ teases out a number of shifts that take place in the urban public domain characterized by tensions between individuals and collectives, between differences and similarities, and between conflict and collaboration.
Third, we discuss a number of ways in which the rise of urban media technologies affects the city’s built form. Much has been said and written about changing spatial patterns and social behaviors in the media city. Yet as the editors of this special issue note, less attention has been paid to the question how urban new media shape the built form. The notion of ownership allows us to figure the connection between technology and the city as more intricate than direct links of causality or correlation. Therefore, ownership in our view provides a starting point for urban design professionals and citizens to reconsider their own role in city making.
Questions about the role of digital media technologies in shaping the social fabric and built form of urban life are all the more urgent in the context of challenges posed by rapid urbanization, a worldwide financial crisis that hits particularly hard on the architectural sector, socio–cultural shifts in the relationship between professional and amateur, the status of expert knowledge, societies that face increasingly complex ‘wicked’ problems, and governments retreating from public services. When grounds are shifting, urban design professionals as well as citizens need to reconsider their own role in city making.”

What do you know?


Article in the Financial Times by Eric Openshaw John Hagel: “Talent holds the key to company performance. From business units to Finance to IT, getting the right skills to the right place at the right time is a constant challenge. Now consider that workplace technologies are becoming obsolete faster, and the useful life of many skills is shorter. Workers at all levels need to be able to learn and relearn rapidly to adapt to and anticipate changing demands. Recruitment and retention initiatives can’t address the need, nor can standardised training programs and knowledge management.
New technologies offer an opportunity to rethink both talent development and traditional knowledge management and integrate learning directly into the daily work experience. Virtual platforms enable workers to connect with each other to solve problems across distributed work settings and beyond organisational boundaries.
The preponderance of sensors and advanced analytics today make it more possible than ever to collect and share individual’s real-time performance in a variety of settings. Sensors and the integration of social platforms into work allows for knowledge and experiences to be captured automatically, as they occur, rather than depending on compliance and coerced participation to populate reputation profiles and knowledge management databases. These technologies support rich, context-specific learning and participation driven by momentum as users discover and create value.
Training programs and knowledge management have a place, but they may not deliver the skilled workers needed to the right place and time in a rapidly changing environment. Pre-developed content quickly becomes obsolete or lacks the context to make it relevant to the individual. Perhaps more importantly, classroom training and knowledge databases tend to focus on the commonalities between work, the standard processes and practices, when in fact workers spend most of their days dealing with the exceptions that don’t fit into the standard processes and systems, whether it’s a one-off shipping request or a customer who can’t make your software work with their hardware. Workers typically get better at handling the non-standard aspects of their work through on-the-job experience…

In a recent paper, we detailed nine principles that help to create the type of environment that fosters learning and improvement. The following three principles demonstrate how technology can play an important role in enabling this on-the-job learning and in amplifying the learning, especially across a virtual workforce.

Real-time feedback for individuals and teams. For workers to improve performance and learn what works or doesn’t work, they need to have a context-specific understanding of what is expected and how they are doing relative to others, in the moment rather than three- or six-months down the line.
At virtual call-centre LiveOps, the independent agents see customer and program-specific metrics on an online dashboard. These metrics define the level of performance necessary for agents to remain eligible to take calls for a program and are continuously updated, providing real-time feedback after each call so that agents can see how they are doing relative to their peer group and where they can improve. This level of performance data transparency creates a meritocracy, as agents are compared to their peers and rewarded based on their relative performance.
Smart capture and share. In any work setting, a great deal of information is generated and exchanged in meetings, conversations, instant messages, and email. Easy access to that information helps foster collaboration, solve problems, and improve business processes. At SAP Community Network (SCN), intelligent cataloguing of insights from discussion forums, tagged for searchability, helps make the right information available at the right time to those who need it without requiring the burdensome documentation associated with typical knowledge management. Other users can search for solutions in the context of the original problem posed, as well as through related discussions that may have led to an ultimate solution. Instead of days of internal debate or experimentation, the typical time to receive a response is 17 minutes.
Helping workers make relevant connections. In a typical organisation, physical or virtual, it can be difficult to know who everyone is and what their experience, expertise, and interests are, and the typical knowledge and resource management tools that require individuals to maintain profiles rarely see the level of continuing compliance and participation to make them useful. Instead, workers tend to fall back on relationships. They seek help and learn from those already known to them.
Now, virtual platforms, such as the one used by Odesk, a global online workplace, automatically generate detailed, up-to-date profiles. These profiles include the contractor’s cumulative and historical ratings and hourly wages for each completed project as well as the scores for any tests or certifications. The same type of automatic, action-based reputation profiles can be used internally to facilitate assessing and connecting with the right co-workers for the job at hand…”

Creative Common’s Next Generation Licenses — Version 4.0


Diane Peters: “We proudly introduce our 4.0 licenses, now available for adoption worldwide. The 4.0 licenses — more than two years in the making — are the most global, legally robust licenses produced by CC to date. We have incorporated dozens of improvements that make sharing and reusing CC-licensed materials easier and more dependable than ever before.
We had ambitious goals in mind when we embarked on the versioning process coming out of the 2011 CC Global Summit in Warsaw. The new licenses achieve all of these goals, and more. The 4.0 licenses are extremely well-suited for use by governments and publishers of public sector information and other data, especially for those in the European Union. This is due to the expansion in license scope, which now covers sui generis database rights that exist there and in a handful of other countries.
Among other exciting new features are improved readability and organization, common-sense attribution, and a new mechanism that allows those who violate the license inadvertently to regain their rights automatically if the violation is corrected in a timely manner.
You can find highlights of the most significant improvements on our website, track the course of the public discussion and evolution of the license drafts on the 4.0 wiki page, and view a recap of the central policy decisions made over the course of the versioning process.
The 4.0 versioning process has been a truly collaborative effort between the brilliant and dedicated network of legal and public licensing experts and the active, vocal open community. The 4.0 licenses, the public license development undertaking, and the Creative Commons organization are stronger because of the steadfast commitment of all participants.
With the 4.0 licenses published, we will be turning our attention to official translations of the legal code in partnership with our affiliate network and larger community. Translations of our new deeds are also underway, with a significant number already completed.”