Robert Epstein and Ronald E. Robertson at PNAS: “Internet search rankings have a significant impact on consumer choices, mainly because users trust and choose higher-ranked results more than lower-ranked results. Given the apparent power of search rankings, we asked whether they could be manipulated to alter the preferences of undecided voters in democratic elections. Here we report the results of five relevant double-blind, randomized controlled experiments, using a total of 4,556 undecided voters representing diverse demographic characteristics of the voting populations of the United States and India. The fifth experiment is especially notable in that it was conducted with eligible voters throughout India in the midst of India’s 2014 Lok Sabha elections just before the final votes were cast. The results of these experiments demonstrate that (i) biased search rankings can shift the voting preferences of undecided voters by 20% or more, (ii) the shift can be much higher in some demographic groups, and (iii) search ranking bias can be masked so that people show no awareness of the manipulation. We call this type of influence, which might be applicable to a variety of attitudes and beliefs, the search engine manipulation effect. Given that many elections are won by small margins, our results suggest that a search engine company has the power to influence the results of a substantial number of elections with impunity. The impact of such manipulations would be especially large in countries dominated by a single search engine company…(More)”
Crowdsourcing Site Works to Detect Spread of Zika
Suzanne Tracy at Scientific Computing Source: “Last month, the Flu Near You crowdsourcing tool expanded its data collection to include Zika, chikungunya and dengue symptoms, such as eye pain, yellow skin/eyes and joint/bone pain. Flu Near You is a free and anonymous Web site and mobile application that allows the public to report their health information by completing brief weekly surveys.
Created by epidemiologists at Harvard, Boston Children’s Hospital and The Skoll Global Threats Fund, the novel participatory disease surveillance tool is intended to complement existing surveillance systems by directly engaging the public in public health reporting. As such, it relies on voluntary participation from the general public, asking participants to take a few seconds each week to report whether they or their family members have been healthy or sick.
Using participant-reported symptoms, the site graphs and maps this information to provide local and national views of illness. Thousands of reports are analyzed and mapped to provide public health officials and researchers with real-time, anonymous information that could help prevent the next pandemic.
The survey, which launched in 2011, is conducted year-round for several reasons.
- First, it is possible for an influenza outbreak to occur outside of the traditional flu season. For instance, the first wave of pandemic H1N1 hit in the spring of 2009. The project wants to capture any emerging outbreak, should something similar occur again.
- Second, the project’s symptoms-based health forms allow it to monitor other diseases, such as the recently-added Zika, chikungunya and dengue, which may have different seasons than influenza….(More)
See also: http://flunearyou.org and video: Fight the flu. Save lives
How tech is forcing firms to be better global citizens
Catherine Lawson at the BBC: “…technology is forcing companies to up their game and interact with communities more directly and effectively….
Platforms such as Kritical Mass have certainly given a fillip to the idea of crowd-supported philanthropy, attracting individuals and corporate sponsors to its projects, whether that’s saving vultures in Kenya or bringing solar power to rural communities in west Africa.
Sponsors can offer funding, volunteers, expertise or marketing. So rather than imposing corporate ideas of “do-gooding” on communities in a patronising manner, firms can simply respond to demand.
HelpfulPeeps has pushed its volunteering platform into more than 40 countries worldwide, connecting people who want to share their time, knowledge and skills with each other for free.
In the UK, online platform Neighbourly connects community projects and charities with companies and people willing to volunteer their resources. For example, Starbucks has pledged 2,500 days of volunteering and has so far backed 70 community projects….
Judging by the strong public appetite for supporting good causes and campaigning against injustice on sites such as Change.org, Avaaz.org, JustGiving andGoFundMe, his assessment appears to be correct.
And LinkedIn says millions of members have signalled on their profiles that they want to serve on a non-profit board or use their skills to volunteer….
Tech companies in particular are offering expertise and skills to good causes as way of making a tangible difference.
For example, in January, Microsoft announced that through its new organisation,Microsoft Philanthropies, it will donate $1bn-worth (£700m) of cloud computing resources to serve non-profits and university researchers over the next three years…
And data analytics specialist Applied Predictive Technologies (APT) has offered its data-crunching skills to help the Capital Area Food Bank charity distribute food more efficiently to hungry people around the Washington DC area.
APT used data to develop a “hunger heat map” to help CAFB target resources and plan for future demand better.
In another project, APT helped The Cara Program – a Chicago-based charity providing training and job placements to people affected by homelessness or poverty – evaluate what made its students more employable….
And Launch, an open platform jointly founded by Nasa, Nike, the US Agency for International Development, and the US Department of State aims to provide support for start-ups and “inspire innovation”.
In the age of internet transparency, it seems corporates no longer have anywhere to hide – a spot of CSR whitewashing is not going to cut it anymore….(More)”.
Research and Evaluation of Participatory Budgeting in the U.S. and Canada
Public Agenda: “Communities across the country are experimenting with participatory budgeting (PB), a democratic process in which residents decide together how to spend part of a public budget. Learning more about how these community efforts are implemented and with what results will help improve and expand successful forms of participatory budgeting across the U.S. and Canada.
Public Agenda is supporting local evaluation efforts and sharing research on participatory budgeting. Specifically, we are:
- Building a community of practice among PB evaluators and researchers.
- Working with evaluators and researchers to make data and research findings comparable across communities that use participatory budgeting.
- Developing key metrics and research tools to help evaluate participatory budgeting (download these documents here).
- Publishing a “Year in Participatory Budgeting Research” review based on data, findings, experiences and challenges from sites in the U.S. and Canada.
- Conducting original, independent research on elected officials’ views of and experiences with participatory budgeting.
- Convening the North American Participatory Budgeting Research Board.
…Below, you will find evaluation tools and resources we developed in close collaboration with PB evaluators and researchers in the U.S. and Canada. We also included the local evaluation reports from communities around the U.S. and Canada using PB in budget decisions.
To be the first to hear about new PB resources and news, join our email list. We also invite you to email us to join our listserv and participate in discussion about evaluation and research of participatory budgeting in the U.S. and Canada.
New to PB and looking to introduce it to your community? You should start here instead! Once your PB effort is under way, come back to this page for tools to evaluate how you’re doing.
15 Key Metrics for Evaluating Participatory Budgeting: A Toolkit for Evaluators and Implementers
Evaluation is a critical component of any PB effort. Systematic and formal evaluation can help people who introduce, implement, participate in or otherwise have a stake in PB understand how participatory budgeting is growing, what its reach is, and how it’s impacting the community and beyond.
We developed the 15 Key Metrics for Evaluating Participatory Budgeting toolkit for people interested in evaluating PB efforts in their communities. It is meant to encourage and support some common research goals across PB sites and meaningfully inform local and national discussions about PB in the U.S. and Canada. It is the first iteration of such a toolkit and especially focused on providing practical and realistic guidance for the evaluation of new and relatively new PB processes.
Anyone involved in public engagement or participation efforts other than participatory budgeting may also be interested in reviewing the toolkit for research and evaluation ideas.
The toolkit requires registration before you can download.
The toolkit includes the following sections:
15 Key Metrics for Evaluating Participatory Budgeting: 15 indicators (“metrics”) that capture important elements of each community-based PB process and the PB movement in North America overall. Click here for a brief description of these metrics….(More)”
The Opportunity Project: Utilizing Open Data to Build Stronger Ladders of Opportunity for All
White House Factsheet: “In the lead up to the President’s historic visit to SxSW, today the Administration is announcing the launch of “The Opportunity Project,” a new open data effort to improve economic mobility for all Americans. As the President said in his State of the Union address, we must harness 21st century technology and innovation to expand access to opportunity and tackle our greatest challenges.
The Opportunity Project will put data and tools in the hands of civic leaders, community organizations, and families to help them navigate information about critical resources such as access to jobs, housing, transportation, schools, and other neighborhood amenities. This project is about unleashing the power of data to help our children and our children’s children access the resources they need to thrive. Today, the Administration is releasing a unique package of Federal and local datasets in an easy-to-use format and accelerating a new way for the federal government to collaborate with local leaders, technologists, and community members to use data and technology to tackle inequities and strengthen their communities.
Key components of this announcement include:
· The launch of “The Opportunity Project” and Opportunity.Census.gov to provide easy access to the new package of Opportunity Project data, a combination of Federal and local data, on key assets that determine access to opportunity at the neighborhood level. This data can now be used by technologists, community groups, and local governments in order to help families find affordable housing, help businesses identify services they need, and help policymakers see inequities in their communities and make investments to expand fair housing and increase economic mobility.
· The release of a dozen new private sector and non-profit digital tools that were built in collaboration with eight cities and using the Opportunity Project data to help families, local leaders, advocates, and the media navigate information about access to jobs, housing, transportation, schools, neighborhood amenities, and other critical resources. Participating cities include Baltimore, Detroit, Kansas City, MO, New Orleans, New York, Philadelphia, San Francisco, and Washington, D.C., as well as organizations and companies such as Redfin, Zillow, GreatSchools, PolicyLink andStreetwyze.
· More than thirty additional non-profits, community organizations, coding boot camps, academic institutions, and local governments have already committed to use the Opportunity Project data to build stronger ladders of opportunity in communities across the country.
· The Administration is issuing a Call to Action to the public to develop new tools, offer additional sources of data, deepen community engagement through the use of the data, and other actions. We want to hear about what new steps you are taking or programs you are implementing to address these topics.
This project represents an important continuation of how the Federal government is working with communities and technologists to enhance the power of open data by making it more accessible to a wide variety of users across the country, and by facilitating collaborations between software developers and community members to build digital tools that make it easier for communities and families to solve their greatest challenges….(More)”
Community Engagement Matters (Now More Than Ever)
Melody Barnes & Paul Schmitz at Stanford Social Innovation Review: “…Data-driven and evidence-based practices present new opportunities for public and social sector leaders to increase impact while reducing inefficiency. But in adopting such approaches, leaders must avoid the temptation to act in a top-down manner. Instead, they should design and implement programs in ways that engage community members directly in the work of social change. …
Under the sponsorship of an organization called Results for America, we recently undertook a research project that focused on how leaders can and should pursue data-driven social change efforts. For the project, we interviewed roughly 30 city administrators, philanthropists, nonprofit leaders, researchers, and community builders from across the United States. We began this research with a simple premise: Social change leaders now have an unprecedented ability to draw on data-driven insight about which programs actually lead to better results.
Leaders today know that babies born to mothers enrolled in certain home visiting programs have healthier birth outcomes. (The Nurse-Family Partnership, which matches first-time mothers with registered nurses, is a prime example of this type of intervention.3) They know that students in certain reading programs reach higher literacy levels. (Reading Partners, for instance, has shown impressive results with a program that provides one-on-one reading instruction to struggling elementary school students.4) They know that criminal offenders who enter job-training and support programs when they leave prison are less likely to re-offend and more likely to succeed in gaining employment. (The Center for Employment Opportunities has achieved such outcomes by offering life-skills education, short-term paid transitional employment, full-time job placement, and post-placement services.5)
Results for America, which launched in 2012, seeks to enable governments at all levels to apply data-driven approaches to issues related to education, health, and economic opportunity. In 2014, the organization published a book called Moneyball for Government. (The title is a nod to Moneyball, a book by Michael Lewis that details how the Oakland A’s baseball club used data analytics to build championship teams despite having a limited budget for player salaries.) The book features contributions by a wide range of policymakers and thought leaders (including Melody Barnes, a co-author of this article). The editors of Moneyball for Government, Jim Nussle and Peter Orszag, outline three principles that public officials should follow as they pursue social change:
- “Build evidence about the practices, policies, and programs that will achieve the most effective and efficient results so that policymakers can make better decisions.
- “Invest limited taxpayer dollars in practices, policies, and programs that use data, evidence, and evaluation to demonstrate they work.
- “Direct funds away from practices, policies, and programs that consistently fail to achieve measurable outcomes.”6
These concepts sound simple. Indeed, they have the ring of common sense. Yet they do not correspond to the current norms of practice in the public and nonprofit sectors. According to one estimate, less than 1 percent of federal nondefense discretionary spending goes toward programs that are backed by evidence. In a 2014 report, Lisbeth Schorr and Frank Farrow note that the influence of evidence on decision-making—“especially when compared to the influence of ideology, politics, history, and even anecdotes”—has been weak among policymakers and social service providers. (Schorr is a senior fellow at the Center for the Study of Social Policy, and Farrow is director of the center.)
That needs to change. There is both an economic and a moral imperative for adopting data-driven approaches. Given persistently limited budgets, public and nonprofit leaders must direct funds to programs and initiatives that use data to show that they are achieving impact. Even if unlimited funds were available, moreover, leaders would have a responsibility to design programs that will deliver the best results for beneficiaries….
The Need for “Patient Urgency”
The inclination to move fast in creating and implementing data-driven programs and practices is understandable. After all, the problems that communities face today are serious and immediate. People’s lives are at stake. If there is evidence that a particular intervention can (for example) help more children get a healthy start in life—or help them read at grade level, or help them develop marketable skills—then setting that intervention in motion is pressingly urgent.
But acting too quickly in this arena entails a significant risk. All too easily, the urge to initiate programs expeditiously translates into a preference for top-down forms of management. Leaders, not unreasonably, are apt to assume that bottom-up methods will only slow the implementation of programs that have a record of delivering positive results.
A former director of data and analytics for a US city offers a cautionary tale that illustrates this idea. “We thought if we got better results for people, they would demand more of it,” she explains. “Our mayor communicated in a paternal way: ‘I know better than you what you need. I will make things better for you. Trust me.’ The problem is that they didn’t trust us. Relationships matter. Not enough was done to ask people what they wanted, to honor what they see and experience. Many of our initiatives died—not because they didn’t work but because they didn’t have community support.”
To win such support, policymakers and other leaders must treat community members as active partners. “Doing to us, not with us, is a recipe for failure,” says Fuller, who has deep experience in building community-led coalitions. “If we engage communities, then we have a solution and we have the leadership necessary to demand that solution and hold people accountable for it.” Engaging a community is not an activity that leaders can check off on a list. It’s a continuous process that aims to generate the support necessary for long-term change. The goal is to encourage intended beneficiaries not just to participate in a social change initiative but also to champion it.
“This work takes patient urgency,” Fuller argues. “If you aren’t patient, you only get illusory change. Lasting change is not possible without community. You may be gone in 5 or 10 years, but the community will still be there. You need a sense of urgency to push the process forward and maintain momentum.” The tension between urgency and patience is a productive tension. Navigating that tension allows leaders and community members to achieve the right level of engagement.
Rich Harwood, president of the Harwood Institute for Public Innovation, makes this point in a post on his website: “Understanding and strengthening a community’s civic culture is as important to collective efforts as using data, metrics and measuring outcomes. … A weak civic culture undermines the best intentions and the most rigorous of analyses and plans. For change to happen, trust and community ownership must form, people need to engage with one another, and we need to create the right underlying conditions and capabilities for change to take root and spread.”…(More)
Meet your Matchmaker: New crowdsourced sites for rare diseases
Carina Storrs at CNN: “Angela’s son Jacob was born with a number of concerning traits. He had an extra finger, and a foot and hip that were abnormally shaped. The doctors called in geneticists to try to diagnose his unusual condition. “That started our long, 12-year journey,” said Angela, who lives in the Baltimore area.
As geneticists do, they studied Jacob’s genes, looking for mutations in specific regions of the genome that could point to a problem. But there were no leads.
In the meantime, Jacob developed just about every kind of health problem there is. He has cognitive delays, digestive problems, muscle weakness, osteoporosis and other ailments.
“It was extremely frustrating, it was like being on a roller coaster. You wait six to eight weeks for the (gene) test and then it comes back as showing nothing,” recalled Angela, who asked that their last name not be used to protect her son’s privacy. “How do we go about treating until we get at what it is?”
Finally a test last year, which was able to take a broad look at all of Jacob’s genes, revealed a possible genetic culprit, but it still did not shed any light on his condition. “Nothing was known about the gene,” said Dr. Antonie Kline, director of pediatric genetics at the Greater Baltimore Medical Center, who had been following Jacob since birth.
Fortunately, Kline knew about an online program called GeneMatcher, which launched in December 2013. It would allow her to enter the new mystery gene into a database and search for other clinicians in the world who work with patients who have mutations in the same gene….
the search for “someone else on the planet” can be hard, Hamosh said. The diseases in GeneMatcher are rare, affecting fewer than 200,000 people in the United States, and it can be difficult for clinicians with similar patients to find each other just through word of mouth and professional connections. Au, the Canadian researcher with a patient similar to Jacob, is actually a friend of Kline’s, but the two had never realized their patients’ similarities.
It was not just Hamosh and her colleagues who were struck by the need for something like GeneMatcher. At the same time they were developing their program, researchers in Canada and the UK were creating PhenomeCentral and Decipher, respectively.
The three are collectively known as matchmaker programs. They connect patients with rare diseases which clinicians may never have seen before. In the case of PhenomeCentral, however, clinicians do not have to have a genetic culprit and can search only for other patients with similar traits or symptoms.
In the summer of 2015, it got much easier for clinicians all over the world to use these programs, when a clearinghouse site called Matchmaker Exchange was launched. They can now enter the patient information one time and search all three databases….(More)
“
New #ODimpact Release: How is Open Data Creating Economic Opportunities and Solving Public Problems?
Andrew Young at The GovLab: “Last month, the GovLab and Omidyar Network launched Open Data’s Impact (odimpact.org), a custom-built repository offering a range of in-depth case studies on global open data projects. The initial launch of theproject featured the release of 13 open data impact case studies – ten undertaken by the GovLab, as well asthree case studies from Becky Hogge (@barefoot_techie), an independent researcher collaborating withOmidyar Network. Today, we are releasing a second batch of 12 case studies – nine case studies from theGovLab and three from Hogge…
The batch of case studies being revealed today examines two additional dimensions of impact. They find that:
- Open data is creating new opportunities for citizens and organizations, by fostering innovation and promoting economic growth and job creation.
- Open data is playing a role in solving public problems, primarily by allowing citizens and policymakers access to new forms of data-driven assessment of the problems at hand. It also enables data-driven engagement, producing more targeted interventions and enhanced collaboration.
The specific impacts revealed by today’s release of case studies are wide-ranging, and include both positive and negative transformations. We have found that open data has enabled:
- The creation of new industries built on open weather data released by the United States NationalOceanic and Atmospheric Administration (NOAA).
- The generation of billions of dollars of economic activity as a result of the Global Positioning System(GPS) being opened to the global public in the 1980s, and the United Kingdom’s Ordnance Survey geospatial offerings.
- A more level playing field for small businesses in New York City seeking market research data.
- The coordinated sharing of data among government and international actors during the response to theEbola outbreak in Sierra Leone.
- The identification of discriminatory water access decisions in the case Kennedy v the City of Zanesville, resulting in a $10.9 million settlement for the African-American plaintiffs.
- Increased awareness among Singaporeans about the location of hotspots for dengue fever transmission.
- Improved, data-driven emergency response following earthquakes in Christchurch, New Zealand.
- Troubling privacy violations on Eightmaps related to Californians’ political donation activity….(More)”
All case studies available at odimpact.org.
Technology and the Future of Cities
Mark Gorenberg, Craig Mundie, Eric Schmidt and Marjory Blumenthal at PCAST: “Growing urbanization presents the United States with an opportunity to showcase its innovation strength, grow its exports, and help to improve citizens’ lives – all at once. Seizing this triple opportunity will involve a concerted effort to develop and apply new technologies to enhance the way cities work for the people who live there.
A new report released today by the President’s Council of Advisors on Science and Technology (PCAST), Technology and the Future of Cities, lays out why now is a good time to promote technologies for cities: more (and more diverse) people are living in cities; people are increasingly open to different ways of using space, living, working, and traveling across town; physical infrastructures for transportation, energy, and water are aging; and a wide range of innovations are in reach that can yield better infrastructures and help in the design and operation of city services.
There are also new ways to collect and use information to design and operate systems and services. Better use of information can help make the most of limited resources – whether city budgets or citizens’ time – and help make sure that the neediest as well as the affluent benefit from new technology.
Although the vision of technology’s promise applies city-wide, PCAST suggests that a practical way for cities to adopt infrastructural and other innovation is by starting in a discrete area – a district, the dimensions of which depend on the innovation in question. Experiences in districts can help inform decisions elsewhere in a given city – and in other cities. PCAST urges broader sharing of information about, and tools for, innovation in cities.
Such sharing is already happening in isolated pockets focused on either specific kinds of information or recipients of specific kinds of funding. A more comprehensive City Web, achieved through broader interconnection, could inform and impel urban innovation. A systematic approach to developing open-data resources for cities is recommended, too.
PCAST recommends a variety of steps to make the most of the Federal Government’s engagement with cities. To begin, it calls for more – and more effective – coordination among Federal agencies that are key to infrastructural investments in cities. Coordination across agencies, of course, is the key to place-based policy. Building on the White House Smart Cities Initiative, which promotes not only R&D but also deployment of IT-based approaches to help cities solve challenges, PCAST also calls for expanding research and development coordination to include the physical, infrastructural technologies that are so fundamental to city services.
A new era of city design and city life is emerging. If the United States steers Federal investments in cities in ways that foster innovation, the impacts can be substantial. The rest of the world has also seen the potential, with numerous cities showcasing different approaches to innovation. The time to aim for leadership in urban technologies and urban science is now….(More)”
Sticky-note strategy: How federal innovation labs borrow from Silicon Valley
Carten Cordell in the Federal Times: “The framework for an integrated security solution in the Philippines is built on a bedrock of sticky notes. So is the strategy for combating piracy in East Africa and a handful of other plans that Zvika Krieger is crafting in a cauldron of collaboration within the State Department.
More specifically, Krieger, a senior adviser for strategy within the department’s Bureau of Political-Military Affairs, is working in the bureau’s Strategy Lab, just one pocket of federal government where a Silicon Valley-playbook for innovation is being used to develop policy solutions….
Krieger and a host of other policy thinkers learned a new way to channel innovation for policy solutions called human-centered design, or design thinking. While arguably new in government, the framework has long been in use by the tech sector to design products that will serve the needs of their customers. The strategy of group thinking towards a policy — which is more what these innovation labs seek to achieve — has been used before as well….Where the government has started to use HCD is in developing new policy solutions within a multifaceted group of stakeholders that can contribute a well-rounded slate of expertise. The product is a strategy that is developed from the creative thoughts of a team of experts, rather than a single specialized source….
The core tenet of HCD is to establish a meritocracy of ideas that is both empathetic of thought and immune to hierarchy. In order to get innovative solutions for a complex problem, Krieger forms a team of experts and stakeholders. He then mixes in outside thought leaders he calls “wild cards” to give the group outside perspective.
The delicate balance opens discussion and the mix of ideas ultimately form a strategy for handling the problem. That strategy might involve a technology; but it could also be a new partnership, a new function within an office, or a new acquisition program. Because the team is comprised of multiple experts, it can navigate the complexity more thoroughly, and the wild cards can offer their expertise to provide solutions the stakeholders may not have considered….
Human-centered design has been working its way through pockets of the federal government for a few years now. The Office of Personnel Management opened its Innovation Lab in 2012 and was tasked with improving the USAJobs website. The Department of Health and Human Services opened the IDEA Lab in 2013 to address innovation in its mission. The Department of Veteran Affairs has a Center of Innovation to identify new approaches to meet the current and future needs of veterans, and the departments of Defense and State both have innovation labs tackling policy solutions.
The concept is gaining momentum. This fall, the Obama administration released a strategy report calling for a network of innovation labs throughout federal agencies to develop new policy solutions through HCD.
“I think the word is spreading. It’s kind of like a whisper campaign, in the most positive way,” said an administration official with knowledge of innovation labs and HCD strategies, who was not authorized to speak to the press. “I think, again, the only constraint here is that we don’t have enough of them to be able to imbue this knowledge across government. We need many more people.”
A March 2014 GAO report said that the OPM Innovation Lab had not developed consistent performance targets that would allow it to assess the success of its projects. The report recommended more consistent milestones to assess progress, which the agency addressed through a series of pilot programs….
In the State Department’s Bureau of Educational and Cultural Affairs, an innovation lab called the Collaboratory is in its second year of existence, using HCD strategies to improve projects like the Fulbright program and other educational diplomacy efforts.
The Education Diplomacy initiative, for example, used HCD to devise ways to increase education access abroad using State resources. Defining U.S. embassies as the end user, the Collaboratory then analyzed the areas of need at the installations and began crafting policies.
“We identified a couple of area where we thought we could make substantial gains quite quickly and in a budget neutral way,” Collaboratory Deputy Director Paul Kruchoski said. The process allowed multiple stakeholders like the U.S. Agency for International Development, Peace Corps and the Department of Education to help craft the policy and create what Kruchoski called “feedback loops” to refine throughout the embassies…(More)”