The Quiet Revolution: Open Data Is Transforming Citizen-Government Interaction

Curated on Posted on by Stefaan Verhulst

Maury Blackman at Wired: “The public’s trust in government is at an all-time low. This is not breaking news.
But what if I told you that just this past May, President Obama signed into law a bill that passed Congress with unanimous support. A bill that could fundamentally transform the way citizens interact with their government. This legislation could also create an entirely new, trillion-dollar industry right here in the U.S. It could even save lives.
On May 9th, the Digital Accountability and Transparency Act of 2014 (DATA Act) became law. There were very few headlines, no Rose Garden press conference.
I imagine most of you have never heard of the DATA Act. The bill with the nerdy name has the potential to revolutionize government. It requires federal agencies to make their spending data available in standardized, publicly accessible formats.  Supporters of the legislation included Tea Partiers and the most liberal Democrats. But the bill is only scratches the surface of what’s possible.
So What’s the Big Deal?
On his first day in Office, President Obama signed a memorandum calling for a more open and transparent government. The President wrote, “Openness will strengthen our democracy and promote efficiency and effectiveness in Government.” This was followed by the creation of Data.gov, a one-stop shop for all government data. The site does not just include financial data, but also a wealth of other information related to education, public safety, climate and much more—all available in open and machine-readable format. This has helped fuel an international movement.
Tech minded citizens are building civic apps to bring government into the digital age; reporters are now more able to connect the dots easier, not to mention the billions of taxpayer dollars saved. And last year the President took us a step further. He signed an Executive Order making open government data the default option.
Cities and states have followed Washington’s lead with similar open data efforts on the local level. In San Francisco, the city’s Human Services Agency has partnered with Promptly; a text message notification service that alerts food stamp recipients (CalFresh) when they are at risk of being disenrolled from the program. This service is incredibly beneficial, because most do not realize any change in status, until they are in the grocery store checkout line, trying to buy food for their family.
Other products and services created using open data do more than just provide an added convenience—they actually have the potential to save lives. The PulsePoint mobile app sends text messages to citizens trained in CPR when someone in walking distance is experiencing a medical emergency that may require CPR. The app is currently available in almost 600 cities in 18 states, which is great. But shouldn’t a product this valuable be available to every city and state in the country?…”

Selected Readings on Economic Impact of Open Data

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The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of open data was originally published in 2014.

Open data is publicly available data – often released by governments, scientists, and occasionally private companies – that is made available for anyone to use, in a machine-readable format, free of charge. Considerable attention has been devoted to the economic potential of open data for businesses and other organizations, and it is now widely accepted that open data plays an important role in spurring innovation, growth, and job creation. From new business models to innovation in local governance, open data is being quickly adopted as a valuable resource at many levels.

Measuring and analyzing the economic impact of open data in a systematic way is challenging, and governments as well as other providers of open data seek to provide access to the data in a standardized way. As governmental transparency increases and open data changes business models and activities in many economic sectors, it is important to understand best practices for releasing and using non-proprietary, public information. Costs, social challenges, and technical barriers also influence the economic impact of open data.

These selected readings are intended as a first step in the direction of answering the question of if we can and how we consider if opening data spurs economic impact.

Selected Reading List (in alphabetical order)

Annotated Selected Reading List (in alphabetical order)

Bonina, Carla. New Business Models and the Values of Open Data: Definitions, Challenges, and Opportunities. NEMODE 3K – Small Grants Call 2013. http://bit.ly/1xGf9oe

  • In this paper, Dr. Carla Bonina provides an introduction to open data and open data business models, evaluating their potential economic value and identifying future challenges for the effectiveness of open data, such as personal data and privacy, the emerging data divide, and the costs of collecting, producing and releasing open (government) data.

Carpenter, John and Phil Watts. Assessing the Value of OS OpenData™ to the Economy of Great Britain – Synopsis. June 2013. Accessed July 25, 2014. http://bit.ly/1rTLVUE

  • John Carpenter and Phil Watts of Ordnance Survey undertook a study to examine the economic impact of open data to the economy of Great Britain. Using a variety of methods such as case studies, interviews, downlad analysis, adoption rates, impact calculation, and CGE modeling, the authors estimates that the OS OpenData initiative will deliver a net of increase in GDP of £13 – 28.5 million for Great Britain in 2013.

Capgemini Consulting. The Open Data Economy: Unlocking Economic Value by Opening Government and Public Data. Capgemini Consulting. Accessed July 24, 2014. http://bit.ly/1n7MR02

  • This report explores how governments are leveraging open data for economic benefits. Through using a compariative approach, the authors study important open data from organizational, technological, social and political perspectives. The study highlights the potential of open data to drive profit through increasing the effectiveness of benchmarking and other data-driven business strategies.

Deloitte. Open Growth: Stimulating Demand for Open Data in the UK. Deloitte Analytics. December 2012. Accessed July 24, 2014. http://bit.ly/1oeFhks

  • This early paper on open data by Deloitte uses case studies and statistical analysis on open government data to create models of businesses using open data. They also review the market supply and demand of open government data in emerging sectors of the economy.

Gruen, Nicholas, John Houghton and Richard Tooth. Open for Business: How Open Data Can Help Achieve the G20 Growth Target.  Accessed July 24, 2014, http://bit.ly/UOmBRe

  • This report highlights the potential economic value of the open data agenda in Australia and the G20. The report provides an initial literature review on the economic value of open data, as well as a asset of case studies on the economic value of open data, and a set of recommendations for how open data can help the G20 and Australia achieve target objectives in the areas of trade, finance, fiscal and monetary policy, anti-corruption, employment, energy, and infrastructure.

Heusser, Felipe I. Understanding Open Government Data and Addressing Its Impact (draft version). World Wide Web Foundation. http://bit.ly/1o9Egym

  • The World Wide Web Foundation, in collaboration with IDRC has begun a research network to explore the impacts of open data in developing countries. In addition to the Web Foundation and IDRC, the network includes the Berkman Center for Internet and Society at Harvard, the Open Development Technology Alliance and Practical Participation.

Howard, Alex. San Francisco Looks to Tap Into the Open Data Economy. O’Reilly Radar: Insight, Analysis, and Reach about Emerging Technologies.  October 19, 2012.  Accessed July 24, 2014. http://oreil.ly/1qNRt3h

  • Alex Howard points to San Francisco as one of the first municipalities in the United States to embrace an open data platform.  He outlines how open data has driven innovation in local governance.  Moreover, he discusses the potential impact of open data on job creation and government technology infrastructure in the City and County of San Francisco.

Huijboom, Noor and Tijs Van den Broek. Open Data: An International Comparison of Strategies. European Journal of ePractice. March 2011. Accessed July 24, 2014.  http://bit.ly/1AE24jq

  • This article examines five countries and their open data strategies, identifying key features, main barriers, and drivers of progress for of open data programs. The authors outline the key challenges facing European, and other national open data policies, highlighting the emerging role open data initiatives are playing in political and administrative agendas around the world.

Manyika, J., Michael Chui, Diana Farrell, Steve Van Kuiken, Peter Groves, and Elizabeth Almasi Doshi. Open Data: Unlocking Innovation and Performance with Liquid Innovation. McKinsey Global Institute. October 2013. Accessed July 24, 2014.  http://bit.ly/1lgDX0v

  • This research focuses on quantifying the potential value of open data in seven “domains” in the global economy: education, transportation, consumer products, electricity, oil and gas, health care, and consumer finance.

Moore, Alida. Congressional Transparency Caucus: How Open Data Creates Jobs. April 2, 2014. Accessed July 30, 2014. Socrata. http://bit.ly/1n7OJpp

  • Socrata provides a summary of the March 24th briefing of the Congressional Transparency Caucus on the need to increase government transparency through adopting open data initiatives. They include key takeaways from the panel discussion, as well as their role in making open data available for businesses.

Stott, Andrew. Open Data for Economic Growth. The World Bank. June 25, 2014. Accessed July 24, 2014. http://bit.ly/1n7PRJF

  • In this report, The World Bank examines the evidence for the economic potential of open data, holding that the economic potential is quite large, despite a variation in the published estimates, and difficulties assessing its potential methodologically. They provide five archetypes of businesses using open data, and provides recommendations for governments trying to maximize economic growth from open data.

OkCupid reveals it’s been lying to some of its users. Just to see what’ll happen.

Curated on Posted on by Stefaan Verhulst

Brian Fung in the Washington Post: “It turns out that OkCupid has been performing some of the same psychological experiments on its users that landed Facebook in hot water recently.
In a lengthy blog post, OkCupid cofounder Christian Rudder explains that OkCupid has on occasion played around with removing text from people’s profiles, removing photos, and even telling some users they were an excellent match when in fact they were only a 30 percent match according to the company’s systems. Just to see what would happen.
OkCupid defends this behavior as something that any self-respecting Web site would do.
“OkCupid doesn’t really know what it’s doing. Neither does any other Web site,” Rudder wrote. “But guess what, everybody: if you use the Internet, you’re the subject of hundreds of experiments at any given time, on every site. That’s how websites work.”…
we have a bigger problem on our hands: A problem about how to reconcile the sometimes valuable lessons of data science with the creep factor — particularly when you aren’t notified about being studied. But as I’ve written before, these kinds of studies happen all the time; it’s just rare that the public is presented with the results.
Short of banning the practice altogether, which seems totally unrealistic, corporate data science seems like an opportunity on a number of levels, particularly if it’s disclosed to the public. First, it helps us understand how human beings tend to behave at Internet scale. Second, it tells us more about how Internet companies work. And third, it helps consumers make better decisions about which services they’re comfortable using.
I suspect that what bothers us most of all is not that the research took place, but that we’re slowly coming to grips with how easily we ceded control over our own information — and how the machines that collect all this data may all know more about us than we do ourselves. We had no idea we were even in a rabbit hole, and now we’ve discovered we’re 10 feet deep. As many as 62.5 percent of Facebook users don’t know the news feed is generated by a company algorithm, according to a recent study conducted by Christian Sandvig, an associate professor at the University of Michigan, and Karrie Karahalios, an associate professor at the University of Illinois.
OkCupid’s blog post is distinct in several ways from Facebook’s psychological experiment. OkCupid didn’t try to publish its findings in a scientific journal. It isn’t even claiming that what it did was science. Moreover, OkCupid’s research is legitimately useful to users of the service — in ways that Facebook’s research is arguably not….
But in any case, there’s no such motivating factor when it comes to Facebook. Unless you’re a page administrator or news organization, understanding how the newsfeed works doesn’t really help the average user in the way that understanding how OkCupid works does. That’s because people use Facebook for all kinds of reasons that have nothing to do with Facebook’s commercial motives. But people would stop using OkCupid if they discovered it didn’t “work.”
If you’re lying to your users in an attempt to improve your service, what’s the line between A/B testing and fraud?”

Crowdsourcing Ideas to Accelerate Economic Growth and Prosperity through a Strategy for American Innovation

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Jason Miller and Tom Kalil at the White House Blog: “America’s future economic growth and international competitiveness depend crucially on our capacity to innovate. Creating the jobs and industries of the future will require making the right investments to unleash the unmatched creativity and imagination of the American people.
We want to gather bold ideas for how we as a nation can build on and extend into the future our historic strengths in innovation and discovery. Today we are calling on thinkers, doers, and entrepreneurs across the country to submit their proposals for promising new initiatives or pressing needs for renewed investment to be included in next year’s updated Strategy for American Innovation.
What will the next Strategy for American Innovation accomplish? In part, it’s up to you. Your input will help guide the Administration’s efforts to catalyze the transformative innovation in products, processes, and services that is the hallmark of American ingenuity.
Today, we released a set of questions for your comment, which you can access here and on Quora – an online platform that allows us to crowdsource ideas from the American people.

  Calling on America’s Inventors and Innovators for Great Ideas
Among the questions we are posing today to innovators across the country are:

  • What specific policies or initiatives should the Administration consider prioritizing in the next version of the Strategy for American Innovation?
  • What are the biggest challenges to, and opportunities for, innovation in the United States that will generate long-term economic growth and rising standards of living for more Americans?
  • What additional opportunities exist to develop high-impact platform technologies that reduce the time and cost associated with the “design, build, test” cycle for important classes of materials, products, and systems?
  • What investments, strategies, or technological advancements, across both the public and private sectors, are needed to rebuild the U.S. “industrial commons” (i.e., regional manufacturing capabilities) and ensure the latest technologies can be produced here?
  • What partnerships or novel models for collaboration between the Federal Government and regions should the Administration consider in order to promote innovation and the development of regional innovation ecosystems?

 
In today’s world of rapidly evolving technology, the Administration is adapting its approach to innovation-driven economic growth to reflect the emergence of new and exciting possibilities. Now is the time to gather input from the American people in order to envision and shape the innovations of the future. The full Request for Information can be found here and the 2011 Strategy for American Innovation can be found here. Comments are due by September 23, 2014, and can be sent to [email protected].  We look forward to hearing your ideas!”

Request for Proposals: Exploring the Implications of Government Release of Large Datasets

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“The Berkeley Center for Law & Technology and Microsoft are issuing this request for proposals (RFP) to fund scholarly inquiry to examine the civil rights, human rights, security and privacy issues that arise from recent initiatives to release large datasets of government information to the public for analysis and reuse.  This research may help ground public policy discussions and drive the development of a framework to avoid potential abuses of this data while encouraging greater engagement and innovation.
This RFP seeks to:

    • Gain knowledge of the impact of the online release of large amounts of data generated by citizens’ interactions with government
    • Imagine new possibilities for technical, legal, and regulatory interventions that avoid abuse
    • Begin building a body of research that addresses these issues

– BACKGROUND –

 
Governments at all levels are releasing large datasets for analysis by anyone for any purpose—“Open Data.”  Using Open Data, entrepreneurs may create new products and services, and citizens may use it to gain insight into the government.  A plethora of time saving and other useful applications have emerged from Open Data feeds, including more accurate traffic information, real-time arrival of public transportation, and information about crimes in neighborhoods.  Sometimes governments release large datasets in order to encourage the development of unimagined new applications.  For instance, New York City has made over 1,100 databases available, some of which contain information that can be linked to individuals, such as a parking violation database containing license plate numbers and car descriptions.
Data held by the government is often implicitly or explicitly about individuals—acting in roles that have recognized constitutional protection, such as lobbyist, signatory to a petition, or donor to a political cause; in roles that require special protection, such as victim of, witness to, or suspect in a crime; in the role as businessperson submitting proprietary information to a regulator or obtaining a business license; and in the role of ordinary citizen.  While open government is often presented as an unqualified good, sometimes Open Data can identify individuals or groups, leading to a more transparent citizenry.  The citizen who foresees this growing transparency may be less willing to engage in government, as these transactions may be documented and released in a dataset to anyone to use for any imaginable purpose—including to deanonymize the database—forever.  Moreover, some groups of citizens may have few options or no choice as to whether to engage in governmental activities.  Hence, open data sets may have a disparate impact on certain groups. The potential impact of large-scale data and analysis on civil rights is an area of growing concern.  A number of civil rights and media justice groups banded together in February 2014 to endorse the “Civil Rights Principles for the Era of Big Data” and the potential of new data systems to undermine longstanding civil rights protections was flagged as a “central finding” of a recent policy review by White House adviser John Podesta.
The Berkeley Center for Law & Technology (BCLT) and Microsoft are issuing this request for proposals in an effort to better understand the implications and potential impact of the release of data related to U.S. citizens’ interactions with their local, state and federal governments. BCLT and Microsoft will fund up to six grants, with a combined total of $300,000.  Grantees will be required to participate in a workshop to present and discuss their research at the Berkeley Technology Law Journal (BTLJ) Spring Symposium.  All grantees’ papers will be published in a dedicated monograph.  Grantees’ papers that approach the issues from a legal perspective may also be published in the BTLJ. We may also hold a followup workshop in New York City or Washington, DC.
While we are primarily interested in funding proposals that address issues related to the policy impacts of Open Data, many of these issues are intertwined with general societal implications of “big data.” As a result, proposals that explore Open Data from a big data perspective are welcome; however, proposals solely focused on big data are not.  We are open to proposals that address the following difficult question.  We are also open to methods and disciplines, and are particularly interested in proposals from cross-disciplinary teams.

    • To what extent does existing Open Data made available by city and state governments affect individual profiling?  Do the effects change depending on the level of aggregation (neighborhood vs. cities)?  What releases of information could foreseeably cause discrimination in the future? Will different groups in society be disproportionately impacted by Open Data?
    • Should the use of Open Data be governed by a code of conduct or subject to a review process before being released? In order to enhance citizen privacy, should governments develop guidelines to release sampled or perturbed data, instead of entire datasets? When datasets contain potentially identifiable information, should there be a notice-and-comment proceeding that includes proposed technological solutions to anonymize, de-identify or otherwise perturb the data?
    • Is there something fundamentally different about government services and the government’s collection of citizen’s data for basic needs in modern society such as power and water that requires governments to exercise greater due care than commercial entities?
    • Companies have legal and practical mechanisms to shield data submitted to government from public release.  What mechanisms do individuals have or should have to address misuse of Open Data?  Could developments in the constitutional right to information policy as articulated in Whalen and Westinghouse Electric Co address Open Data privacy issues?
    • Collecting data costs money, and its release could affect civil liberties.  Yet it is being given away freely, sometimes to immensely profitable firms.  Should governments license data for a fee and/or impose limits on its use, given its value?
    • The privacy principle of “collection limitation” is under siege, with many arguing that use restrictions will be more efficacious for protecting privacy and more workable for big data analysis.  Does the potential of Open Data justify eroding state and federal privacy act collection limitation principles?   What are the ethical dimensions of a government system that deprives the data subject of the ability to obscure or prevent the collection of data about a sensitive issue?  A move from collection restrictions to use regulation raises a number of related issues, detailed below.
    • Are use restrictions efficacious in creating accountability?  Consumer reporting agencies are regulated by use restrictions, yet they are not known for their accountability.  How could use regulations be implemented in the context of Open Data efficaciously?  Can a self-learning algorithm honor data use restrictions?
    • If an Open Dataset were regulated by a use restriction, how could individuals police wrongful uses?   How would plaintiffs overcome the likely defenses or proof of facts in a use regulation system, such as a burden to prove that data were analyzed and the product of that analysis was used in a certain way to harm the plaintiff?  Will plaintiffs ever be able to beat first amendment defenses?
    • The President’s Council of Advisors on Science and Technology big data report emphasizes that analysis is not a “use” of data.  Such an interpretation suggests that NSA metadata analysis and large-scale scanning of communications do not raise privacy issues.  What are the ethical and legal implications of the “analysis is not use” argument in the context of Open Data?
    • Open Data celebrates the idea that information collected by the government can be used by another person for various kinds of analysis.  When analysts are not involved in the collection of data, they are less likely to understand its context and limitations.  How do we ensure that this knowledge is maintained in a use regulation system?
    • Former President William Clinton was admitted under a pseudonym for a procedure at a New York Hospital in 2004.  The hospital detected 1,500 attempts by its own employees to access the President’s records.  With snooping such a tempting activity, how could incentives be crafted to cause self-policing of government data and the self-disclosure of inappropriate uses of Open Data?
    • It is clear that data privacy regulation could hamper some big data efforts.  However, many examples of big data successes hail from highly regulated environments, such as health care and financial services—areas with statutory, common law, and IRB protections.  What are the contours of privacy law that are compatible with big data and Open Data success and which are inherently inimical to it?
    • In recent years, the problem of “too much money in politics” has been addressed with increasing disclosure requirements.  Yet, distrust in government remains high, and individuals identified in donor databases have been subjected to harassment.  Is the answer to problems of distrust in government even more Open Data?
    • What are the ethical and epistemological implications of encouraging government decision-making based upon correlation analysis, without a rigorous understanding of cause and effect?  Are there decisions that should not be left to just correlational proof? While enthusiasm for data science has increased, scientific journals are elevating their standards, with special scrutiny focused on hypothesis-free, multiple comparison analysis. What could legal and policy experts learn from experts in statistics about the nature and limits of open data?…
      To submit a proposal, visit the Conference Management Toolkit (CMT) here.
      Once you have created a profile, the site will allow you to submit your proposal.
      If you have questions, please contact Chris Hoofnagle, principal investigator on this project.”

Designing an Online Civic Engagement Platform: Balancing “More” vs. “Better” Participation in Complex Public Policymaking

Curated on Posted on by Stefaan Verhulst

Paper by Cynthia R. Farina et al in E-Politics: “A new form of online citizen participation in government decisionmaking has arisen in the United States (U.S.) under the Obama Administration. “Civic Participation 2.0” attempts to use Web 2.0 information and communication technologies to enable wider civic participation in government policymaking, based on three pillars of open government: transparency, participation, and collaboration. Thus far, the Administration has modeled Civic Participation 2.0 almost exclusively on a universalist/populist Web 2.0 philosophy of participation. In this model, content is created by users, who are enabled to shape the discussion and assess the value of contributions with little information or guidance from government decisionmakers. The authors suggest that this model often produces “participation” unsatisfactory to both government and citizens. The authors propose instead a model of Civic Participation 2.0 rooted in the theory and practice of democratic deliberation. In this model, the goal of civic participation is to reveal the conclusions people reach when they are informed about the issues and have the opportunity and motivation seriously to discuss them. Accordingly, the task of civic participation design is to provide the factual and policy information and the kinds of participation mechanisms that support and encourage this sort of participatory output. Based on the authors’ experience with Regulation Room, an experimental online platform for broadening effective civic participation in rulemaking (the process federal agencies use to make new regulations), the authors offer specific suggestions for how designers can strike the balance between ease of engagement and quality of engagement – and so bring new voices into public policymaking processes through participatory outputs that government decisionmakers will value.”

The Innovators

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Kirkus Review of “The innovators. How a Group of Inventors, Hackers, Geniuses, and Geeks Created the Digital Revolution” by Walter Isaacson: “Innovation occurs when ripe seeds fall on fertile ground,” Aspen Institute CEO Isaacson (Steve Jobs, 2011, etc.) writes in this sweeping, thrilling tale of three radical innovations that gave rise to the digital age. First was the evolution of the computer, which Isaacson traces from its 19th-century beginnings in Ada Lovelace’s “poetical” mathematics and Charles Babbage’s dream of an “Analytical Engine” to the creation of silicon chips with circuits printed on them. The second was “the invention of a corporate culture and management style that was the antithesis of the hierarchical organization of East Coast companies.” In the rarefied neighborhood dubbed Silicon Valley, new businesses aimed for a cooperative, nonauthoritarian model that nurtured cross-fertilization of ideas. The third innovation was the creation of demand for personal devices: the pocket radio; the calculator, marketing brainchild of Texas Instruments; video games; and finally, the holy grail of inventions: the personal computer. Throughout his action-packed story, Isaacson reiterates one theme: Innovation results from both “creative inventors” and “an evolutionary process that occurs when ideas, concepts, technologies, and engineering methods ripen together.” Who invented the microchip? Or the Internet? Mostly, Isaacson writes, these emerged from “a loosely knit cohort of academics and hackers who worked as peers and freely shared their creative ideas….Innovation is not a loner’s endeavor.” Isaacson offers vivid portraits—many based on firsthand interviews—of mathematicians, scientists, technicians and hackers (a term that used to mean anyone who fooled around with computers), including the elegant, “intellectually intimidating,” Hungarian-born John von Neumann; impatient, egotistical William Shockley; Grace Hopper, who joined the Army to pursue a career in mathematics; “laconic yet oddly charming” J.C.R. Licklider, one father of the Internet; Bill Gates, Steve Jobs, and scores of others.
Isaacson weaves prodigious research and deftly crafted anecdotes into a vigorous, gripping narrative about the visionaries whose imaginations and zeal continue to transform our lives.”

A Different Idea of Our Declaration

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Gordon S. Wood reviews Our Declaration: A Reading of the Declaration of Independence in Defense of Equality by Danielle Allen in the New York Review of Books: “If we read the Declaration of Independence slowly and carefully, Danielle Allen believes, then the document can become a basic primer for our democracy. It can be something that all of us—not just scholars and educated elites but common ordinary people—can participate in, and should participate in if we want to be good democratic citizens.
Allen, who is a professor of social science at the Institute for Advanced Study in Princeton, came to this extraordinary conclusion when she was teaching for a decade at the University of Chicago. But it was not the young bright-eyed undergraduates whom she taught by day who inspired her. Instead, it was the much older, life-tested adults whom she taught by night who created “the single most transformative experience” of her teaching career.
As she slowly worked her way through the 1,337 words of the Declaration of Independence with her night students, many of whom had no job or were working two jobs or were stuck in dead-end part-time jobs, Allen discovered that the document had meaning for them and that it was accessible to any reader or hearer of its words. By teaching the document to these adult students in the way that she did, she experienced “a personal metamorphosis.” For the first time in her life she came to realize that the Declaration makes a coherent philosophical argument about equality, an argument that could be made comprehensible to ordinary people who had no special training…”

How Three Startups Are Using Data to Renew Public Trust In Government

Curated on Posted on by Stefaan Verhulst

Mark Hall: “Chances are that when you think about the word government, it is with a negative connotation.Your less-than-stellar opinion of government may be caused by everything from Washington’s dirty politics to the long lines at your local DMV.Regardless of the reason, local, state and national politics have frequently garnered a bad reputation. People feel like governments aren’t working for them.We have limited information, visibility and insight into what’s going on and why. Yes, the data is public information but it’s difficult to access and sift through.
Good news. Things are changing fast.
Innovative startups are emerging and they are changing the way we access government information at all levels.
Here are three tech startups that are taking a unique approach to opening up government data:
1. OpenGov is a Mountain View-based software company that enables government officials and local residents to easily parse through the city’s financial data.
Founded by a team with extensive technology and finance experience, this startup has already racked up some of the largest cities to join the movement, including the City of Los Angeles.OpenGov’s approach pairs data with good design in a manner that makes it easy to use.Historically, information like expenditures of public funds existed in a silo within the mayor’s office or city manager, diminishing  the accountability of public employees.Imagine you are a citizen who is interested in seeing how much your city spent on a particular matter?
Now you can find out within just a few clicks.
This data is always of great importance but could also become increasingly critical during events like local elections.This level of openness and accessibility to data will be game-changing.
2. FiscalNote is a one-year old startup that uses analytical signals and intelligent government data to map legislation and predict an outcome.
Headquartered in Washington D.C., the company has developed a search layer and unique algorithm that makes tracking legislative data extremely easy. If you are an organization that has vested interests in specific legislative bills, tools by FiscalNote can give you insights into its progress and likelihood of being passed or held up. Want to know if your local representative favors a bill that could hurt your industry? Find out early and take the steps necessary to minimize the impact. Large corporations and special interest groups have traditionally held lobbying power with elected officials. This technology is important because small businesses, nonprofits and organizations now have an additional tool to see a changing legislative landscape in ways that were previously unimaginable.
3. Civic Industries is a San Francisco startup that allows citizens and local government officials to easily access data that previously required you to drive down to city hall. Building permits, code enforcements, upcoming government projects and construction data is now openly available within a few clicks.
Civic Insight maps various projects in your community and enables you to see all the projects with the corresponding start and completion dates, along with department contacts.
Accountability of public planning is no longer concealed to the city workers in the back-office. Responsibility is made clear. The startup also pushes underutilized city resources like empty storefronts and abandoned buildings to the forefront in an effort to drive action, either by residents or government officials.
So What’s Next?
While these three startups using data to push government transparency in the right direction, more work is needed…”

Chief Executive of Nesta on the Future of Government Innovation

Curated on Posted on by Stefaan Verhulst

Interview between Rahim Kanani and Geoff Mulgan, CEO of NESTA and member of the MacArthur Research Network on Opening Governance: “Our aspiration is to become a global center of expertise on all kinds of innovation, from how to back creative business start-ups and how to shape innovations tools such as challenge prizes, to helping governments act as catalysts for new solutions,” explained Geoff Mulgan, chief executive of Nesta, the UK’s innovation foundation. In an interview with Mulgan, we discussed their new report, published in partnership with Bloomberg Philanthropies, which highlights 20 of the world’s top innovation teams in government. Mulgan and I also discussed the founding and evolution of Nesta over the past few years, and leadership lessons from his time inside and outside government.
Rahim Kanani: When we talk about ‘innovations in government’, isn’t that an oxymoron?
Geoff Mulgan: Governments have always innovated. The Internet and World Wide Web both originated in public organizations, and governments are constantly developing new ideas, from public health systems to carbon trading schemes, online tax filing to high speed rail networks.  But they’re much less systematic at innovation than the best in business and science.  There are very few job roles, especially at senior levels, few budgets, and few teams or units.  So although there are plenty of creative individuals in the public sector, they succeed despite, not because of the systems around them. Risk-taking is punished not rewarded.   Over the last century, by contrast, the best businesses have learned how to run R&D departments, product development teams, open innovation processes and reasonably sophisticated ways of tracking investments and returns.
Kanani: This new report, published in partnership with Bloomberg Philanthropies, highlights 20 of the world’s most effective innovation teams in government working to address a range of issues, from reducing murder rates to promoting economic growth. Before I get to the results, how did this project come about, and why is it so important?
Mulgan: If you fail to generate new ideas, test them and scale the ones that work, it’s inevitable that productivity will stagnate and governments will fail to keep up with public expectations, particularly when waves of new technology—from smart phones and the cloud to big data—are opening up dramatic new possibilities.  Mayor Bloomberg has been a leading advocate for innovation in the public sector, and in New York he showed the virtues of energetic experiment, combined with rigorous measurement of results.  In the UK, organizations like Nesta have approached innovation in a very similar way, so it seemed timely to collaborate on a study of the state of the field, particularly since we were regularly being approached by governments wanting to set up new teams and asking for guidance.
Kanani: Where are some of the most effective innovation teams working on these issues, and how did you find them?
Mulgan: In our own work at Nesta, we’ve regularly sought out the best innovation teams that we could learn from and this study made it possible to do that more systematically, focusing in particular on the teams within national and city governments.  They vary greatly, but all the best ones are achieving impact with relatively slim resources.  Some are based in central governments, like Mindlab in Denmark, which has pioneered the use of design methods to reshape government services, from small business licensing to welfare.  SITRA in Finland has been going for decades as a public technology agency, and more recently has switched its attention to innovation in public services. For example, providing mobile tools to help patients manage their own healthcare.   In the city of Seoul, the Mayor set up an innovation team to accelerate the adoption of ‘sharing’ tools, so that people could share things like cars, freeing money for other things.  In south Australia the government set up an innovation agency that has been pioneering radical ways of helping troubled families, mobilizing families to help other families.
Kanani: What surprised you the most about the outcomes of this research?
Mulgan: Perhaps the biggest surprise has been the speed with which this idea is spreading.  Since we started the research, we’ve come across new teams being created in dozens of countries, from Canada and New Zealand to Cambodia and Chile.  China has set up a mobile technology lab for city governments.  Mexico City and many others have set up labs focused on creative uses of open data.  A batch of cities across the US supported by Bloomberg Philanthropy—from Memphis and New Orleans to Boston and Philadelphia—are now showing impressive results and persuading others to copy them.