Role of Citizens in India’s Smart Cities Challenge


Florence Engasser and Tom Saunders at the World Policy Blog: “India faces a wide range of urban challenges — from serious air pollution and poor local governance, to badly planned cities and a lack of decent housing. India’s Smart Cities Challenge, which has now selected 98 of the 100 cities that will receive funding, could go a long way in addressing these issues.

According to Prime Minister Narendra Modi, there are five key instruments that make a “smart” city: the use of clean technologies, the use of information and communications technology (ICT), private sector involvement, citizen participation and smart governance. There are good examples of new practices for each of these pillars.

For example, New Delhi recently launched a program to replace streetlights with energy efficient LEDs. The Digital India program is designed to upgrade the country’s IT infrastructure and includes plans to build “broadband highways” across the country. As for private sector participation, the Indian government is trying to encourage it by listing sectors and opportunities for public-private partnerships.

Citizen participation is one of Modi’s five key instruments, but this is an area where smart city pilots around the world have tended to perform least well on. While people are the implied beneficiaries of programs that aim to improve efficiency and reduce waste, they are rarely given a chance to participate in the design or delivery of smart city projects, which are usually implemented and managed by experts who have only a vague idea of the challenges that local communities face.

Citizen Participation

Engaging citizens is especially important in an Indian context because there have already been several striking examples of failed urban redevelopments that have blatantly lacked any type of community consultation or participation….

In practice, how can Indian cities engage residents in their smart city projects?

There are many tools available to policymakers — from traditional community engagement activities such as community meetings, to websites like Mygov.in that ask for feedback on policies. Now, there are a number of reasons to think smartphones could be an important tool to help improve collaboration between residents and city governments in Indian cities.

First, while only around 10 percent of Indians currently own a smartphone, this is predicted to rise to around half by 2020, and will be much higher in urban areas. A key driver of this is local manufacturing giants like Micromax, which have revolutionized low-cost technology in India, with smartphones costing as little as $30 (compared to around $800 for the newest iPhone).

Second, smartphone apps give city governments the potential to interact directly with citizens to make the most of what they know and feel about their communities. This can happen passively, for example, the Waze Connected Citizens program, which shares user location data with city governments to help improve transport planning. It can also be more active, for example, FixMyStreet, which allows people to report maintenance issues like potholes to their city government.

Third, smartphones are one of the main ways for people to access social media, and researchers are now developing a range of new and innovative solutions to address urban challenges using these platforms. This includes Petajakarta, which creates crowd-sourced maps of flooding in Jakarta by aggregating tweets that mention the word ‘flood.’

Made in India

Considering some of the above trends, it is interesting to think about the role smartphones could play in the governance of Indian cities and in better engaging communities. India is far from being behind in the field, and there are already a few really good examples of innovative smartphone applications made in India.

Swachh Bharat Abhiyan (translated as Clean India Initiative) is a campaign launched by Modi in October 2014, covering over 4,000 towns all over the country, with the aim to clean India’s streets. The Clean India mobile application, launched at the end of 2014 to coincide with Modi’s initiative, was developed by Mahek Shah and allows users to take pictures to report, geo-locate, and timestamp streets that need cleaning or problems to be fixed by the local authorities.

Similar to FixMyStreet, users are able to tag their reports with keywords to categorize problems. Today, Clean India has been downloaded over 12,000 times and has 5,000 active users. Although still at a very early stage, Clean India has great potential to facilitate the complaint and reporting process by empowering people to become the eyes and ears of municipalities on the ground, who are often completely unaware of issues that matter to residents.

In Bangalore, an initiative by the MOD Institute, a local nongovernmental organization, enabled residents to come together, online and offline, to create a community vision for the redevelopment of Shanthinagar, a neighborhood of the city. The project, Next Bengaluru, used new technologies to engage local residents in urban planning and tap into their knowledge of the area to promote a vision matching their real needs.

The initiative was very successful. In just three months, between December 2014 and March 2015, over 1,200 neighbors and residents visited the on-site community space, and the team crowd-sourced more than 600 ideas for redevelopment and planning both on-site and through the Next Bangalore website.

The MOD Institute now intends to work with local urban planners to try get these ideas adopted by the city government. The project has also developed a pilot app that will enable people to map abandoned urban spaces via smartphone and messaging service in the future.

Finally, Safecity India is a nonprofit organization providing a platform for anyone to share, anonymously or not, personal stories of sexual harassment and abuse in public spaces. Men and women can report different types of abuses — from ogling, whistles and comments, to stalking, groping and sexual assault. The aggregated data is then mapped, allowing citizens and governments to better understand crime trends at hyper-local levels.

Since its launch in 2012, SafeCity has received more than 4,000 reports of sexual crime and harassment in over 50 cities across India and Nepal. SafeCity helps generate greater awareness, breaks the cultural stigma associated with reporting sexual abuse and gives voice to grassroots movements and campaigns such as SayftyProtsahan, or Stop Street Harassment, forcing authorities to take action….(More)

Can Mobile Phone Surveys Identify People’s Development Priorities?


Ben Leo and Robert Morello at the Center for Global Development: “Mobile phone surveys are fast, flexible, and cheap. But, can they be used to engage citizens on how billions of dollars in donor and government resources are spent? Over the last decade, donor governments and multilateral organizations have repeatedly committed to support local priorities and programs. Yet, how are they supposed to identify these priorities on a timely, regular basis? Consistent discussions with the local government are clearly essential, but so are feeding ordinary people’s views into those discussions. However, traditional tools, such as household surveys or consultative roundtables, present a range of challenges for high-frequency citizen engagement. That’s where mobile phone surveys could come in, enabled by the exponential rise in mobile coverage throughout the developing world.

Despite this potential, there have been only a handful of studies into whether mobile surveys are a reliable and representative tool across a broad range of developing-country contexts. Moreover, there have been almost none that specifically look at collecting information about people’s development priorities. Along with Tiago Peixoto,Steve Davenport, and Jonathan Mellon, who focus on promoting citizen engagement and open government practices at the World Bank, we sought to address this policy research gap. Through a study focused on four low-income countries (Afghanistan, Ethiopia, Mozambique, and Zimbabwe), we rigorously tested the feasibility of interactive voice recognition (IVR) surveys for gauging citizens’ development priorities.

Specifically, we wanted to know whether respondents’ answers are sensitive to a range of different factors, such as (i) the specified executing actor (national government or external partners); (ii) time horizons; or (iii) question formats. In other words, can we be sufficiently confident that surveys about people’s priorities can be applied more generally to a range of development actors and across a range of country contexts?

Several of these potential sensitivity concerns were raised in response to an earlier CGD working paper, which found that US foreign aid is only modestly aligned with Africans’ and Latin Americans’ most pressing concerns. This analysis relied upon Afrobarometer and Latinobarometro survey data (see explanatory note below). For instance, some argued that people’s priorities for their own government might be far less relevant for donor organizations. Put differently, the World Bank or USAID shouldn’t prioritize job creation in Nigeria simply because ordinary Nigerians cite it as a pressing government priority. Our hypothesis was that development priorities would likely transcend all development actors, and possibly different timeframes and question formats as well. But, we first needed to test these assumptions.

So, what did we find? We’ve included some of the key highlights below. For a more detailed description of the study and the underlying analysis, please see our new working paper. Along with our World Bank colleagues, we also published an accompanying paper that considers a range of survey method issues, including survey representativeness….(More)”

In post-earthquake Nepal, open data accountability


Deepa Rai at the Worldbank blog: “….Following the earthquake, there was an overwhelming response from technocrats and data crunchers to use data visualizations for disaster risk assessment. The Government of Nepal made datasets available through its Disaster Data Portal and many organizations and individuals also pitched in and produced visual data platforms.
However, the use of open data has not been limited to disaster response. It was, and still is, instrumental in tracking how much funding has been received and how it’s being allocated. Through the use of open data, people can make their own analysis based on the information provided online.

Direct Relief, a not-for-profit company, has collected such information and helped gathered data from the Prime Minister’s relief fund and then created infographics which have been useful for media and immediate distribution on social platforms. MapJournal’s visual maps became vital during the Post Disaster Needs Assessment (PDNA) to assess and map areas where relief and reconstruction efforts were urgently needed.

Direct Relief Medical Relief partner locations
Direct Relief medical relief partner locations in context of population affected and injuries by district
Photo Credit: Data Relief Services

Open data and accountability
However, the work of open data doesn’t end with relief distribution and disaster risk assessment. It is also hugely impactful in keeping track of how relief money is pledged, allocated, and spent. One such web application,openenet.net is making this possible by aggregating post disaster funding data from international and national sources into infographics. “The objective of the system,” reads the website “is to ensure transparency and accountability of relief funds and resources to ensure that it reaches to targeted beneficiaries. We believe that transparency of funds in an open and accessible manner within a central platform is perhaps the first step to ensure effective mobilization of available resources.”
Four months after the earthquake, Nepali media have already started to report on aid spending — or the lack of it. This has been made possible by the use of open data from the Ministry of Home Affairs (MoHA) and illustrates how critical data is for the effective use of aid money.
Open data platforms emerging after the quakes have been crucial in questioning the accountability of aid provisions and ultimately resulting in more successful development outcomes….(More)”

Weak States, Poor Countries


Angus Deaton in Project Syndicate: “Europeans tend to feel more positively about their governments than do Americans, for whom the failures and unpopularity of their federal, state, and local politicians are a commonplace. Yet Americans’ various governments collect taxes and, in return, provide services without which they could not easily live their lives.

Americans, like many citizens of rich countries, take for granted the legal and regulatory system, the public schools, health care and social security for the elderly, roads, defense and diplomacy, and heavy investments by the state in research, particularly in medicine. Certainly, not all of these services are as good as they might be, nor held in equal regard by everyone; but people mostly pay their taxes, and if the way that money is spent offends some, a lively public debate ensues, and regular elections allow people to change priorities.

All of this is so obvious that it hardly needs saying – at least for those who live in rich countries with effective governments. But most of the world’s population does not.

In much of Africa and Asia, states lack the capacity to raise taxes or deliver services. The contract between government and governed – imperfect in rich countries – is often altogether absent in poor countries. The New York cop was little more than impolite (and busy providing a service); in much of the world, police prey on the people they are supposed to protect, shaking them down for money or persecuting them on behalf of powerful patrons.

Even in a middle-income country like India, public schools and public clinics face mass (unpunished) absenteeism. Private doctors give people what (they think) they want – injections, intravenous drips, and antibiotics – but the state does not regulate them, and many practitioners are entirely unqualified.

Throughout the developing world, children die because they are born in the wrong place – not of exotic, incurable diseases, but of the commonplace childhood illnesses that we have known how to treat for almost a century. Without a state that is capable of delivering routine maternal and child health care, these children will continue to die.

Likewise, without government capacity, regulation and enforcement do not work properly, so businesses find it difficult to operate. Without properly functioning civil courts, there is no guarantee that innovative entrepreneurs can claim the rewards of their ideas.

The absence of state capacity – that is, of the services and protections that people in rich countries take for granted – is one of the major causes of poverty and deprivation around the world. Without effective states working with active and involved citizens, there is little chance for the growth that is needed to abolish global poverty.

Unfortunately, the world’s rich countries currently are making things worse. Foreign aid – transfers from rich countries to poor countries – has much to its credit, particularly in terms of health care, with many people alive today who would otherwise be dead. But foreign aid also undermines the development of local state capacity….

One thing that we can do is to agitate for our own governments to stop doing those things that make it harder for poor countries to stop being poor. Reducing aid is one, but so is limiting the arms trade, improving rich-country trade and subsidy policies, providing technical advice that is not tied to aid, and developing better drugs for diseases that do not affect rich people. We cannot help the poor by making their already-weak governments even weaker….(More)”

Can non-Western democracy help to foster political transformation?


Richard Youngs at Open Democracy: “…many non-Western countries are showing signs of a newly-vibrant civic politics, organized in ways that are not centered on NGOs but on more loosely structured social movements in participatory forms of democracy where active citizenship is crucial—not just structured or formal, representative democratic institutions. Bolivia is a good example.

Many Western governments were skeptical about President Evo Morales’ political project, fearing that he would prove to be just as authoritarian as Hugo Chavez in Venezuela. But some Western donors (including Germany and the European Union) have already increased their support to indigenous social movements in Bolivia because they’ve become a vital channel of influence and accountability between government and society.

Secondly, it’s clear that the political dimensions of democracy will be undermined if economic conditions and inequalities are getting worse, so democracy promotion efforts need to be delinked from pressures to adopt neo-liberal economic policies. Western interests need to do more to prove that they are not supporting democracy primarily as a means to further their economic interest in ‘free markets.’ That’s why the European Union is supporting a growing number of projects designed to build up social insurance schemes during the early phases of democratic transitions. European diplomats, at least, say that they see themselves as supporters of social and economic democracy.

Donors are becoming more willing to support the role of labor unions in pro-democracy coalition-building; and to protect labor standards as a crucial part of political transitions in countries as diverse as Tunisia, Georgia, China, Egypt and Ecuador. But they should do more to assess how the embedded structures of economic power can undermine the quality of democratic processes. Support for civil society organizations that are keen on exploring heterodox economic models should also be stepped up.

Thirdly, non-Western structures and traditions can help to reduce violent conflict successfully. Tribal chiefs, traditional decision-making circles and customary dispute resolution mechanisms are commonplace in Africa and Asia, and have much to teach their counterparts in the West. In Afghanistan, for example, international organizations realized that the standard institutions of Western liberal democracy were gaining little traction, and were probably deepening rather than healing pre-existing divisions, so they’ve started to support local-level deliberative forums instead.

Something similar is happening in the Balkans, where the United States and the European Union are giving priority to locally tailored, consensual power-sharing arrangements. The United Nations is working with customary justice systems in Somalia. And in South Sudan and Kenya, donors have worked with tribal chiefs and supported traditional authorities to promote a better understanding of human rights and gender justice issues. These forms of power-sharing and ‘consensual communitarianism’ can be quite effective in protecting minorities while also encouraging dialogue and deliberation.

As these brief examples show, different countries can both offer and receive ideas about democratic transformation regardless of geography, though this is never straightforward. It involves finding a balance between defending genuinely-universal norms on the one hand, and encouraging democratic experimentation on the other. This is a thin line to walk, and it requires, for example, recognition that the basic precepts of liberal democracy are not synonymous with what can be seen as an amoral individualism, particularly in highly religious communities.

Pro-democracy reformers and civic groups in non-Western countries often take international organizations to task for pushing too hard on questions of ‘Western liberal rights’ rather than supporting variations to the standard, individualist template, even where tribal structures and traditional conflict-resolution mechanisms work reasonably well. This has led to resistance against international support in places as diverse as Libya, Mali and Pakistan…..

Academic critical theorists argue that Western democracy promoters fail to take alternative models of democracy on board because they would endanger their own geostrategic and economic interests….(More)”

Open Data Intermediaries: Their Crucial Role


Web Foundation: “….data intermediaries are undertaking a wide range of functions.  As well as connecting data providers (for example, governments) with those who can benefit by using data or data-driven products, intermediaries are helping to articulate demand for data, creating and repackaging data, and creating novel applications. In Nepal for instance, intermediaries play a range of roles, from running the government open data portal, to translating complex data sets into formats that are easily understood by a population that is largely offline and suffers from low literacy levels.

How are intermediaries connecting data providers to end-users?

To answer this question, French sociologist Pierre Bourdieu’s social model, in particular his concept of species of capital, was used as a lens. According to Bourdieu, capital is not only economic or material. We use other symbolic forms of capital like social capital (e.g. friends and memberships) or cultural capital (e.g. competencies and qualifications) in our social interactions.

Unsurprisingly, the study found that most open data intermediaries use their technical capital to connect to data providers (97%). However, to fulfil their role of not only connecting to data providers but of facilitating the use of open data, open data intermediaries require multiple forms of capital. And because no single intermediary necessarily has all the types of capital to link effectively to users, multiple intermediaries with complementary configurations of capital are more likely to connect data providers and users.

Intermediaries ModelA model of layers of intermediaries connecting a data source with users  

 

….Of the 32 intermediaries studied, 72% can be described as not-for profit and, as a consequence, rely on donor funding to sustain their operations. This has significant implications for future sustainability.

What are some of the key conclusions and implications of the study?

  • Intermediaries are playing a critical role in making data truly useful.
  • The presence of multiple intermediaries in an ecosystem may increase the probability of use (and impact) because no single intermediary is likely to possess all the types of capital required to unlock the full value of the transaction between the provider and the end user.
  • Working either alone or in collaboration with others, intermediaries must go beyond technical capital to unlock the benefits of open data – using social, political or economic capital too.
  • Governments would do well to engage with a broad spectrum of intermediaries, and not simply focus on intermediaries who possess only the technical capital required to interpret and repackage open government data.
  • Given that intermediaries are presently largely donor funded, in the short term, funders should ask whether possible grantees possess all the types of capital required not only to re-use open data but to connect open data to specific user groups in order to ensure the use and impact of open data.
  • In the medium term, different funding models for intermediaries may need to be explored, or the sustainability of civically-minded open data initiatives could be at risk….

ACCESS THE FULL REPORT:

ODintermediariesOpen Data Intermediaries in Developing Countries

By François van Schalkwyk, Michael Caňares, Sumandro Chattapadhyay & Alexander Andrason

Give me location data, and I shall move the world


Marta Poblet at the Conversation: “Behind the success of the new wave of location based mobile apps taking hold around the world is digital mapping. Location data is core to popular ride-sharing services such as Uber and Lyft, but also to companies such as Amazon or Domino’s Pizza, which are testing drones for faster deliveries.

Last year, German delivery firm DHL launched its first “parcelcopter” to send medication to the island of Juist in the Northern Sea. In the humanitarian domain, drones are also being tested for disaster relief operations.

Better maps can help app-led companies gain a competitive edge, but it’s hard to produce them at a global scale. …

A flagship base map for the past ten years has been OpenStreetMap (OSM), also known as the “Wikipedia of mapping”. With more than two million registered users, OpenStreetMap aims to create a free map of the world. OSM volunteers have been particularly active in mapping disaster-affected areas such as Haiti, the Philippines or Nepal. A recent study reports how humanitarian response has been a driver of OSM’s evolution, “in part because open data and participatory ideals align with humanitarian work, but also because disasters are catalysts for organizational innovation”….

Intense competition for digital maps also flags the start of the self-driving car race. Google is already testing its prototypes outside Silicon Valley and Apple has been rumoured to work on a secret car project code named Titan.

Uber has partnered with Carnegie Mellon and Arizona Universities to work on vehicle safety and cheaper laser mapping systems. Tesla is also planning to make its electric cars self-driving.

Legal and ethical challenges are not to be underestimated either. Most countries impose strict limits on testing self-driving cars on public roads. Similar limitations apply to the use of civilian drones. And the ethics of fully autonomous cars is still in its infancy. Autonomous cars probably won’t be caught texting, but they will still be confronted with tough decisions when trying to avoid potential accidents. Current research engages engineers and philosophers to work on how to assist cars when making split-second decisions that can raise ethical dilemmas….(More)”

‘Airbnb for refugees’ group overwhelmed by offers of help


 at The Guardian: “A German group which matchmakes citizens willing to share their homes with refugees said it had been overwhelmed by offers of support, with plans in the works for similar schemes in other European countries.

The Berlin-based Refugees Welcome, which has been described as an “Airbnb for refugees”, has helped people fleeing from Afghanistan, Burkina Faso, Mali, Nigeria, Pakistan, Somalia and Syria.

More than 780 Germans have signed up to the Refugees Welcome website and 26 people have been placed in private homes so far. Two of the site’s founders, Jonas Kakoschke, 31, and Mareike Geiling, 28, live with 39-year-old Bakari, a refugee from Mali, whom they are helping with German classes while he waits for a work permit.

A spokesman said the project’s growing success has now led to offers of help to set up similar schemes in other EU countries, including Greece, Portugal and the UK, with a comparable project in Austria already up and running since January.

Over the weekend, thousands of Icelanders offered to accommodate Syrian refugees in their own homes in an open letter to the government about the migration crisis….(More)”

Citizen Science used in studying Seasonal Variation in India


Rohin Daswani at the Commons Lab, Woodrow Wilson International Center for Scholars: “Climate change has started affecting many countries around the world. While every country is susceptible to the risks of global warming some countries, such as India, are especially vulnerable.

India’s sheer dependence on rainfall to irrigate its vast agricultural lands and to feed its economy makes it highly vulnerable to climate change. A report from the UN Intergovernmental Panel on Climate Change (IPCC) predicts global temperature will increase between 0.3 and 4.8 degrees Celsius and sea levels will rise 82cm (32 in) by the late 21st century. But what effect will the changing rainfall pattern have on the seasonal variation?

One way to study seasonal variation in India is to analyze the changing patterns of flowering and fruiting of common trees like the Mango and Amaltas trees. SeasonWatch , a program part of the National Center for Biological Sciences (NCBS), the biological wing of the Tata Institute for Fundamental Research, does exactly that. It is an India-wide program that studies the changing seasons by monitoring the seasonal cycles of flowering, fruiting and leaf flush of common trees. And how does it do that? It does it by utilizing the idea of Citizen Science. Anybody, be it children or adults, interested in trees and the effects of climate change can participate. All they have to do is register, select a tree near them and monitor it every week. The data is uploaded to a central website and is analyzed for changing patterns of plant life, and the effects of climate change on plant life cycle. The data is also open source so anyone can get access to it if they wish to. With all this information one could answer questions which were previously impossible to answer such as:

  • How does the flowering of Neem change across India?
  • Is fruiting of Tamarind different in different parts of the country depending on rainfall in the previous year?
  • Is year to year variation in flowering and fruiting time of Mango related to Winter temperatures?

Using Citizen Science and crowdsourcing, programs such as SeasonWatch have expanded the scope and work of conservation biology in various ecosystems across India….(More)”

Geek Heresy


Book by Kentaro Toyama “…, an award-winning computer scientist, moved to India to start a new research group for Microsoft. Its mission: to explore novel technological solutions to the world’s persistent social problems. Together with his team, he invented electronic devices for under-resourced urban schools and developed digital platforms for remote agrarian communities. But after a decade of designing technologies for humanitarian causes, Toyama concluded that no technology, however dazzling, could cause social change on its own.

Technologists and policy-makers love to boast about modern innovation, and in their excitement, they exuberantly tout technology’s boon to society. But what have our gadgets actually accomplished? Over the last four decades, America saw an explosion of new technologies – from the Internet to the iPhone, from Google to Facebook – but in that same period, the rate of poverty stagnated at a stubborn 13%, only to rise in the recent recession. So, a golden age of innovation in the world’s most advanced country did nothing for our most prominent social ill.

Toyama’s warning resounds: Don’t believe the hype! Technology is never the main driver of social progress. Geek Heresy inoculates us against the glib rhetoric of tech utopians by revealing that technology is only an amplifier of human conditions. By telling the moving stories of extraordinary people like Patrick Awuah, a Microsoft millionaire who left his lucrative engineering job to open Ghana’s first liberal arts university, and Tara Sreenivasa, a graduate of a remarkable South Indian school that takes children from dollar-a-day families into the high-tech offices of Goldman Sachs and Mercedes-Benz, Toyama shows that even in a world steeped in technology, social challenges are best met with deeply social solutions….(More)”