Nominet Trust – celebrating 100 life-changing applications of digital technology

Curated on Posted on by Stefaan Verhulst

Charles Leadbeater in the Financial Times: “The Nominet Trust, the corporate foundation of Nominet, the organisation which looks after the UK’s system of website addresses, has been scouring the world for innovations in which people use digital technologies to tackle social challenges. The Trust wants to inspire and back UK innovators to realise the still largely untapped social potential of digital technologies, to provide new ways for people to learn, look after their health, find cleaner forms of energy and create new economic activity.

We have just announced the second year of the Nominet Trust 100, our annual celebration of such global digital social innovation. This showcases the incessant, unfolding waves of innovation rippling around the world as cheaper and more reliable digital technologies cross-fertilise and multiply. Such innovation waves build from far off before rushing forward with immense power. One prime example is 3D printing, which is about to become a practical tool rather than an esoteric toy of the rich or hip….
Citizen science
Last year’s NT100 featured Cell Slider, an app from Cancer Research UK that harnessed the power of “citizen scientists” to classify images of cells, helping researchers move more quickly towards finding a cure for cancer. Cellslider’s citizen-science approach meant that in just three months, one million images were classified by people using the app. Reverse the Odds reached that milestone in just two weeks.
Combining state-of-the-art game design, expertise in data analysis and remarkable production values, Reverse the Odds is a mobile puzzle where players are challenged to save a race of adorable minions within a magical world. The mini-puzzles are enough to engage thousands of players but in helping these colourful creatures, players are actually analysing real cancer data, which helps the scientists at Cancer Research UK to move more quickly to finding cures. The charity has terabytes of images of cells that can only be analysed by humans — computers can’t identify the patterns required.
Fighting harassment
HarassMap is an Egyptian innovation to crowd-map sexual harassment, in a country where 83 per cent of women, and 98 per cent of foreign women, have experienced sexual abuse and assault.
The NGO, founded by Rebecca Chiao and three other women in 2010, uses the same technology as Ushahidi did in mapping violence in Kenya’s 2007 elections. Anyone can report and detail each instance of an attack, filed by category, from ogling and catcalling, to indecent exposure and rape, using their mobile phone to upload information to a database which then generates the map.
Victims get an instant, automated message of support including where to get legal aid, psychological counselling, learn self-defence and how to make a police report. The data generated allows the NGO to properly measure the problem of sexual harassment for the first time and help engineer a shift in how the Egyptian media reports sexual attacks. It also gives their network of 1,500 trained volunteers the ammunition to make sexual abuse socially unacceptable by challenging community norms, using hard facts.
HarassMap has a distressingly large potential market. The group has given training and technical assistance to activists from 28 other countries to run similar projects, everywhere from Palestine and Yemen to Bangladesh, Pakistan, Syria, India and the UK….”

Off the map

Curated on Posted on by Stefaan Verhulst

The Economist: “Rich countries are deluged with data; developing ones are suffering from drought…
AFRICA is the continent of missing data. Fewer than half of births are recorded; some countries have not taken a census in several decades. On maps only big cities and main streets are identified; the rest looks as empty as the Sahara. Lack of data afflicts other developing regions, too. The self-built slums that ring many Latin American cities are poorly mapped, and even estimates of their population are vague. Afghanistan is still using census figures from 1979—and that count was cut short after census-takers were killed by mujahideen.
As rich countries collect and analyse data from as many objects and activities as possible—including thermostats, fitness trackers and location-based services such as Foursquare—a data divide has opened up. The lack of reliable data in poor countries thwarts both development and disaster-relief. When Médecins Sans Frontières (MSF), a charity, moved into Liberia to combat Ebola earlier this year, maps of the capital, Monrovia, fell far short of what was needed to provide aid or track the disease’s spread. Major roads were marked, but not minor ones or individual buildings.
Poor data afflict even the highest-profile international development effort: the Millennium Development Goals (MDGs). The targets, which include ending extreme poverty, cutting infant mortality and getting all children into primary school, were set by UN members in 2000, to be achieved by 2015. But, according to a report by an independent UN advisory group published on November 6th, as the deadline approaches, the figures used to track progress are shaky. The availability of data on 55 core indicators for 157 countries has never exceeded 70%, it found (see chart)….
Some of the data gaps are now starting to be filled from non-government sources. A volunteer effort called Humanitarian OpenStreetMap Team (HOT) improves maps with information from locals and hosts “mapathons” to identify objects shown in satellite images. Spurred by pleas from those fighting Ebola, the group has intensified its efforts in Monrovia since August; most of the city’s roads and many buildings have now been filled in (see maps). Identifying individual buildings is essential, since in dense slums without formal roads they are the landmarks by which outbreaks can be tracked and assistance targeted.
On November 7th a group of charities including MSF, Red Cross and HOT unveiled MissingMaps.org, a joint initiative to produce free, detailed maps of cities across the developing world—before humanitarian crises erupt, not during them. The co-ordinated effort is needed, says Ivan Gayton of MSF: aid workers will not use a map with too little detail, and are unlikely, without a reason, to put work into improving a map they do not use. The hope is that the backing of large charities means the locals they work with will help.
In Kenya and Namibia mobile-phone operators have made call-data records available to researchers, who have used them to combat malaria. By comparing users’ movements with data on outbreaks, epidemiologists are better able to predict where the disease might spread. mTrac, a Ugandan programme that replaces paper reports from health workers with texts sent from their mobile phones, has made data on medical cases and supplies more complete and timely. The share of facilities that have run out of malaria treatments has fallen from 80% to 15% since it was introduced.
Private-sector data are also being used to spot trends before official sources become aware of them. Premise, a startup in Silicon Valley that compiles economics data in emerging markets, has found that as the number of cases of Ebola rose in Liberia, the price of staple foods soared: a health crisis risked becoming a hunger crisis. In recent weeks, as the number of new cases fell, prices did, too. The authorities already knew that travel restrictions and closed borders would push up food prices; they now have a way to measure and track price shifts as they happen….”

Stories of Innovative Democracy at Local Level

Curated on Posted on by Stefaan Verhulst

Special Issue of Field Actions Science Reports published in partnership with CIVICUS, coordinated by Dorothée Guénéheux, Clara Bosco, Agnès Chamayou and Henri Rouillé d’Orfeuil: “This special issue presents many and varied field actions, such as the promotion of the rights of young people, the resolution of the conflicts of agropastoral activities, or the process of participatory decisionmaking on community budgetary allocations, among many others. It addresses projects developed all over the world, on five continents, and covering both the northern and southern hemispheres. The legitimate initial queries and doubts that assailed those who started this publication as regards its feasibility, have been swept away by the enthusiasm and the large number of papers that have been sent in….”

 

Logged On: Smart Government Solutions from South Asia

Curated on Posted on by Stefaan Verhulst

Book by Zubair K. Bhatti, Jody Zall Kusek and Tony Verheijen: “Logged On looks at mobile and smart phone technology through the lens of good government management. How will developing governments deliver goods and services that citizens care about? How will government in these countries leapfrog over traditional public management reforms to help reach out to and collaborate directly with the citizen? This book provides example after example where this has happened and how mobile technology has helped provide solutions to old problems. Our astounding revelation that mobile technology is helping to fight corruption in Pakistan, improve health delivery in Bangladesh, provide access to government by the ordinary citizen in India, and help monitor elections in Afghanistan. If this Is possible in some place in poor South Asian countries considered the most poor in the world, then how can these examples be spread to further in these counties or in other countries? Logged on Government provides a look back on conventional solutions that have mostly not worked and why mobile solutions are taking hold. The book offers a model called Smart Proactive Government based on a Feedback model being used in Punjab, Pakistan. The book also offers five solutions that are present in every successful mobile and smart phone example that the authors reviewed. (Book PDF (20.18 MB) | View Chapters).”

Tracking India’s Bureaucrats Becomes a Digital Dashboard Venture

Curated on Posted on by Stefaan Verhulst

Suhasini Raj in The New York Times: “Beware, o lollygagging Indian bureaucrats. If it was not already apparent that Prime Minister Narendra Modi would display a schoolmaster’s intolerance for laxity, the recent introduction of an electronic monitoring system — capable of registering the daily entry and exit times of 100,000 government officials — has made the situation abundantly clear.

The system, accessible to the public on the website attendance.gov.in, began working in early October, providing a digital dashboard that so far displays the comings and goings of more than 50,600 employees spread across 150 departments.

The rollout of the Biometric Attendance System coincided with an article in The Times of India that said that the Bharatiya Janata Party’s president had fitted the vehicles of party members campaigning for state legislative elections with GPS units, gathering real-time evidence that they are, in fact, on the trail and not lingering in hotel lounges. Party officials would not confirm the report.

Many ordinary Indians have little love for bureaucrats, who are widely viewed as corrupt, indolent and obfuscating, and Mr. Modi’s pledge of toughness was a central message of his campaign. The arrival of the new government was accompanied by rumors — widely circulated but never confirmed — that his office maintained a list of officials with regular tee-times at exclusive golf courses and kept tabs on who was meeting whom in hotel clubs.

Voters approached last week expressed full-throated approval of the planned surveillance….”

Things Fall Apart: How Social Media Leads to a Less Stable World

Curated on Posted on by Stefaan Verhulst

Commentary by Curtis Hougland at Knowledge@Wharton: “James Foley. David Haines. Steven Sotloff. The list of people beheaded by followers of the Islamic State of Iraq and Syria (ISIS) keeps growing. The filming of these acts on video and distribution via social media platforms such as Twitter represent a geopolitical trend in which social media has become the new frontline for proxy wars across the globe. While social media does indeed advance connectivity and wealth among people, its proliferation at the same time results in a markedly less stable world.
That social media benefits mankind is irrefutable. I have been an evangelist for the power of new media for 20 years. However, technology in the form of globalized communication, transportation and supply chains conspires to make today’s world more complex. Events in any corner of the world now impact the rest of the globe quickly and sharply. Nations are being pulled apart along sectarian seams in Iraq, tribal divisions in Afghanistan, national interests in Ukraine and territorial fences in Gaza. These conflicts portend a quickening of global unrest, confirmed by Foreign Policy magazine’s map of civil protest. The ISIS videos are simply the exposed wire. I believe that over the next century, even great nations will Balkanize — break into smaller nations. One of the principal drivers of this Balkanization is social media Twitter .
Social media is a behavior, an expression of the innate human need to socialize and share experiences. Social media is not simply a set of technology channels and networks. Both the public and private sectors have underestimated the human imperative to behave socially. The evidence is now clear with more than 52% of the population living in cities and approximately 2 billion people active in social media globally. Some 96% of content emanates from individuals, not brands, media or governments — a volume that far exceeds participation in democratic elections.
Social media is not egalitarian, though. Despite the exponential growth of user-generated content, people prefer to congregate online around like-minded individuals. Rather than seek out new beliefs, people choose to reinforce their existing political opinions through their actions online. This is illustrated in Pew Internet’s 2014 study, “Mapping Twitter Topic Networks from Polarized Crowds to Community Clusters.” Individuals self-organize by affinity, and within affinity, by sensibility and personality. The ecosystem of social media is predicated on delivering more of what the user already likes. This, precisely, is the function of a Follow or Like. In this way, media coagulates rather than fragments online….”

A Vision for Happier Cities

Curated on Posted on by Stefaan Verhulst

Post by at the Huffington Post:“…Governments such as Bhutan and Venezuela are creating departments of happiness, and in both the US and UK, ‘nudge’ teams have been set up to focus on behavioral psychology. This gets more interesting when we bring in urban planning and neuroscience research, which shows that community aesthetics are a key contributor to our happiness at the same time positive emotions can change our thoughts, and lead to changes in our behaviors.
It was only after moving to New York City that I realized all my experiences… painting, advising executive boards, creative workshops, statistics and writing books about organizational change…gave me a unique set of tools to create the Dept. of Well Being and start a global social impact initiative, which is powered by public art installations entitled Happy Street Signs™.
New York City got the first Happy Street Signs last November. I used my paintings containing positive phrases like “Honk Less Love More” and “New York Loves You” to manufacture 200 government-specification street signs. They were then installed by a team of fifty volunteers around Manhattan and Brooklyn in 90 minutes. Whilst it was unofficial, the objective was to generate smiles for New Yorkers and then survey reactions. We got clipboards out and asked over 600 New Yorkers if they liked the Happy Street Signs and if they wanted more: 92.5 percent of those people said yes!…”

#OpenGovNow: Open Government and how it benefits you

Curated on Posted on by Stefaan Verhulst

#OpenGovNow:  “Open Governments are built on two things: information and participation. A government that is open, actively discloses information about what it does with its money and resources in a way that all citizens can understand. Equally important, an Open Government is one that actively involves all citizens to be participants in government decision-making. This two-way relationship between citizens and governments, in which governments and citizens share information with one another and work together, is the foundation of Open Government….

Why should I care?

The water that you drink, the public schools that children go to, the roads that you use every day: governments make those a reality. Governments and what they do affect each and every one of us. How governments operate and how they spend scarce public resources have a direct impact on our everyday lives and the future of our communities. For instance, it is estimated that $9.5 trillion US dollars are spent by governments all over the world through contracts — therefore you have a role to play in making sure that your share in that public money is not lost, stolen, or misused….
The Global Opening Government Survey was conducted as a response to the growing demand to better understand citizens’ views on the current state and the potential impact of openness. Using the innovative “random domain intercept technology,” the survey was based on a brief questionnaire and collected complete responses from over 65,000 web-enabled individuals in the first 61 member countries of the Open Government Partnership (OGP) plus India. The survey methodology, as any other, has its advantages and its limitations. More details about the methodology can be found in the Additional Resources section of this page..

Mapping the Next Frontier of Open Data: Corporate Data Sharing

Curated on Posted on by Stefaan Verhulst

Stefaan Verhulst at the GovLab (cross-posted at the UN Global Pulse Blog): “When it comes to data, we are living in the Cambrian Age. About ninety percent of the data that exists today has been generated within the last two years. We create 2.5 quintillion bytes of data on a daily basis—equivalent to a “new Google every four days.”
All of this means that we are certain to witness a rapid intensification in the process of “datafication”– already well underway. Use of data will grow increasingly critical. Data will confer strategic advantages; it will become essential to addressing many of our most important social, economic and political challenges.
This explains–at least in large part–why the Open Data movement has grown so rapidly in recent years. More and more, it has become evident that questions surrounding data access and use are emerging as one of the transformational opportunities of our time.
Today, it is estimated that over one million datasets have been made open or public. The vast majority of this open data is government data—information collected by agencies and departments in countries as varied as India, Uganda and the United States. But what of the terabyte after terabyte of data that is collected and stored by corporations? This data is also quite valuable, but it has been harder to access.
The topic of private sector data sharing was the focus of a recent conference organized by the Responsible Data Forum, Data and Society Research Institute and Global Pulse (see event summary). Participants at the conference, which was hosted by The Rockefeller Foundation in New York City, included representatives from a variety of sectors who converged to discuss ways to improve access to private data; the data held by private entities and corporations. The purpose for that access was rooted in a broad recognition that private data has the potential to foster much public good. At the same time, a variety of constraints—notably privacy and security, but also proprietary interests and data protectionism on the part of some companies—hold back this potential.
The framing for issues surrounding sharing private data has been broadly referred to under the rubric of “corporate data philanthropy.” The term refers to an emerging trend whereby companies have started sharing anonymized and aggregated data with third-party users who can then look for patterns or otherwise analyze the data in ways that lead to policy insights and other public good. The term was coined at the World Economic Forum meeting in Davos, in 2011, and has gained wider currency through Global Pulse, a United Nations data project that has popularized the notion of a global “data commons.”
Although still far from prevalent, some examples of corporate data sharing exist….

Help us map the field

A more comprehensive mapping of the field of corporate data sharing would draw on a wide range of case studies and examples to identify opportunities and gaps, and to inspire more corporations to allow access to their data (consider, for instance, the GovLab Open Data 500 mapping for open government data) . From a research point of view, the following questions would be important to ask:

  • What types of data sharing have proven most successful, and which ones least?
  • Who are the users of corporate shared data, and for what purposes?
  • What conditions encourage companies to share, and what are the concerns that prevent sharing?
  • What incentives can be created (economic, regulatory, etc.) to encourage corporate data philanthropy?
  • What differences (if any) exist between shared government data and shared private sector data?
  • What steps need to be taken to minimize potential harms (e.g., to privacy and security) when sharing data?
  • What’s the value created from using shared private data?

We (the GovLab; Global Pulse; and Data & Society) welcome your input to add to this list of questions, or to help us answer them by providing case studies and examples of corporate data philanthropy. Please add your examples below, use our Google Form or email them to us at [email protected]”

Bridging the Knowledge Gap: In Search of Expertise

Curated on Posted on by Stefaan Verhulst

New paper by Beth Simone Noveck, The GovLab, for Democracy: “In the early 2000s, the Air Force struggled with a problem: Pilots and civilians were dying because of unusual soil and dirt conditions in Afghanistan. The soil was getting into the rotors of the Sikorsky UH-60 helicopters and obscuring the view of its pilots—what the military calls a “brownout.” According to the Air Force’s senior design scientist, the manager tasked with solving the problem didn’t know where to turn quickly to get help. As it turns out, the man practically sitting across from him had nine years of experience flying these Black Hawk helicopters in the field, but the manager had no way of knowing that. Civil service titles such as director and assistant director reveal little about skills or experience.
In the fall of 2008, the Air Force sought to fill in these kinds of knowledge gaps. The Air Force Research Laboratory unveiled Aristotle, a searchable internal directory that integrated people’s credentials and experience from existing personnel systems, public databases, and users themselves, thus making it easy to discover quickly who knew and had done what. Near-term budgetary constraints killed Aristotle in 2013, but the project underscored a glaring need in the bureaucracy.
Aristotle was an attempt to solve a challenge faced by every agency and organization: quickly locating expertise to solve a problem. Prior to Aristotle, the DOD had no coordinated mechanism for identifying expertise across 200,000 of its employees. Dr. Alok Das, the senior scientist for design innovation tasked with implementing the system, explained, “We don’t know what we know.”
This is a common situation. The government currently has no systematic way of getting help from all those with relevant expertise, experience, and passion. For every success on Challenge.gov—the federal government’s platform where agencies post open calls to solve problems for a prize—there are a dozen open-call projects that never get seen by those who might have the insight or experience to help. This kind of crowdsourcing is still too ad hoc, infrequent, and unpredictable—in short, too unreliable—for the purposes of policy-making.
Which is why technologies like Aristotle are so exciting. Smart, searchable expert networks offer the potential to lower the costs and speed up the process of finding relevant expertise. Aristotle never reached this stage, but an ideal expert network is a directory capable of including not just experts within the government, but also outside citizens with specialized knowledge. This leads to a dual benefit: accelerating the path to innovative and effective solutions to hard problems while at the same time fostering greater citizen engagement.
Could such an expert-network platform revitalize the regulatory-review process? We might find out soon enough, thanks to the Food and Drug Administration…”