The Global Disinformation Order: 2019 Global Inventory of Organised Social Media Manipulation

Curated on Posted on by Stefaan Verhulst

Report by Philip Howard and Samantha Bradshaw: “…The report explores the tools, capacities, strategies and resources employed by global ‘cyber troops’, typically government agencies and political parties, to influence public opinion in 70 countries.

Key findings include:

  • Organized social media manipulation has more than doubled since 2017, with 70 countries using computational propaganda to manipulate public opinion.
  • In 45 democracies, politicians and political parties have used computational propaganda tools by amassing fake followers or spreading manipulated media to garner voter support.
  • In 26 authoritarian states, government entities have used computational propaganda as a tool of information control to suppress public opinion and press freedom, discredit criticism and oppositional voices, and drown out political dissent.
  • Foreign influence operations, primarily over Facebook and Twitter, have been attributed to cyber troop activities in seven countries: China, India, Iran, Pakistan, Russia, Saudi Arabia and Venezuela.
  • China has now emerged as a major player in the global disinformation order, using social media platforms to target international audiences with disinformation.
  • 25 countries are working with private companies or strategic communications firms offering a computational propaganda as a service.
  • Facebook remains the platform of choice for social media manipulation, with evidence of formally organised campaigns taking place in 56 countries….

The report explores the tools and techniques of computational propaganda, including the use of fake accounts – bots, humans, cyborgs and hacked accounts – to spread disinformation. The report finds:

  • 87% of countries used human accounts
  • 80% of countries used bot accounts
  • 11% of countries used cyborg accounts
  • 7% of countries used hacked or stolen accounts…(More)”.

Index: The Data Universe 2019

Curated on Posted on by Michelle Winowatan

By Michelle Winowatan, Andrew J. Zahuranec, Andrew Young, Stefaan Verhulst, Max Jun Kim

The Living Library Index – inspired by the Harper’s Index – provides important statistics and highlights global trends in governance innovation. This installment focuses on the data universe.

Please share any additional, illustrative statistics on data, or other issues at the nexus of technology and governance, with us at info@thelivinglib.org

Internet Traffic:

  • Percentage of the world’s population that uses the internet: 51.2% (3.9 billion people) – 2018
  • Number of search processed worldwide by Google every year: at least 2 trillion – 2016
  • Website traffic worldwide generated through mobile phones: 52.2% – 2018
  • The total number of mobile subscriptions in the first quarter of 2019: 7.9 billion (addition of 44 million in quarter) – 2019
  • Amount of mobile data traffic worldwide: nearly 30 billion GB – 2018
  • Data category with highest traffic worldwide: video (60%) – 2018
  • Global average of data traffic per smartphone per month: 5.6 GB – 2018
    • North America: 7 GB – 2018
    • Latin America: 3.1 GB – 2018
    • Western Europe: 6.7 GB – 2018
    • Central and Eastern Europe: 4.5 GB – 2018
    • North East Asia: 7.1 GB – 2018
    • Southeast Asia and Oceania: 3.6 GB – 2018
    • India, Nepal, and Bhutan: 9.8 GB – 2018
    • Middle East and Africa: 3.0 GB – 2018
  • Time between the creation of each new bitcoin block: 9.27 minutes – 2019

Streaming Services:

  • Total hours of video streamed by Netflix users every minute: 97,222 – 2017
  • Hours of YouTube watched per day: over 1 billion – 2018
  • Number of tracks uploaded to Spotify every day: Over 20,000 – 2019
  • Number of Spotify’s monthly active users: 232 million – 2019
  • Spotify’s total subscribers: 108 million – 2019
  • Spotify’s hours of content listened: 17 billion – 2019
  • Total number of songs on Spotify’s catalog: over 30 million – 2019
  • Apple Music’s total subscribers: 60 million – 2019
  • Total number of songs on Apple Music’s catalog: 45 million – 2019

Social Media:

Calls and Messaging:

Retail/Financial Transaction:

  • Number of packages shipped by Amazon in a year: 5 billion – 2017
  • Total value of payments processed by Venmo in a year: USD 62 billion – 2019
  • Based on an independent analysis of public transactions on Venmo in 2017:
  • Based on a non-representative survey of 2,436 US consumers between the ages of 21 and 72 on P2P platforms:
    • The average volume of transactions handled by Venmo: USD 64.2 billion – 2019
    • The average volume of transactions handled by Zelle: USD 122.0 billion – 2019
    • The average volume of transactions handled by PayPal: USD 141.8 billion – 2019 
    • Platform with the highest percent adoption among all consumers: PayPal (48%) – 2019 

Internet of Things:

Sources:

The plan to mine the world’s research papers

Curated on Posted on by Stefaan Verhulst

Priyanka Pulla in Nature: “Carl Malamud is on a crusade to liberate information locked up behind paywalls — and his campaigns have scored many victories. He has spent decades publishing copyrighted legal documents, from building codes to court records, and then arguing that such texts represent public-domain law that ought to be available to any citizen online. Sometimes, he has won those arguments in court. Now, the 60-year-old American technologist is turning his sights on a new objective: freeing paywalled scientific literature. And he thinks he has a legal way to do it.

Over the past year, Malamud has — without asking publishers — teamed up with Indian researchers to build a gigantic store of text and images extracted from 73 million journal articles dating from 1847 up to the present day. The cache, which is still being created, will be kept on a 576-terabyte storage facility at Jawaharlal Nehru University (JNU) in New Delhi. “This is not every journal article ever written, but it’s a lot,” Malamud says. It’s comparable to the size of the core collection in the Web of Science database, for instance. Malamud and his JNU collaborator, bioinformatician Andrew Lynn, call their facility the JNU data depot.

No one will be allowed to read or download work from the repository, because that would breach publishers’ copyright. Instead, Malamud envisages, researchers could crawl over its text and data with computer software, scanning through the world’s scientific literature to pull out insights without actually reading the text.

The unprecedented project is generating much excitement because it could, for the first time, open up vast swathes of the paywalled literature for easy computerized analysis. Dozens of research groups already mine papers to build databases of genes and chemicals, map associations between proteins and diseases, and generate useful scientific hypotheses. But publishers control — and often limit — the speed and scope of such projects, which typically confine themselves to abstracts, not full text. Researchers in India, the United States and the United Kingdom are already making plans to use the JNU store instead. Malamud and Lynn have held workshops at Indian government laboratories and universities to explain the idea. “We bring in professors and explain what we are doing. They get all excited and they say, ‘Oh gosh, this is wonderful’,” says Malamud.

But the depot’s legal status isn’t yet clear. Malamud, who contacted several intellectual-property (IP) lawyers before starting work on the depot, hopes to avoid a lawsuit. “Our position is that what we are doing is perfectly legal,” he says. For the moment, he is proceeding with caution: the JNU data depot is air-gapped, meaning that no one can access it from the Internet. Users have to physically visit the facility, and only researchers who want to mine for non-commercial purposes are currently allowed in. Malamud says his team does plan to allow remote access in the future. “The hope is to do this slowly and deliberately. We are not throwing this open right away,” he says….(More)”.

Betting on biometrics to boost child vaccination rates

Curated on Posted on by Stefaan Verhulst

Ben Parker at The New Humanitarian: “Thousands of children between the ages of one and five are due to be fingerprinted in Bangladesh and Tanzania in the largest biometric scheme of its kind ever attempted, the Geneva-based vaccine agency, Gavi, announced recently.

Although the scheme includes data protection safeguards – and its sponsors are cautious not to promise immediate benefits – it is emerging during a widening debate on data protection, technology ethics, and the risks and benefits of biometric ID in development and humanitarian aid.

Gavi, a global vaccine provider, is teaming up with Japanese and British partners in the venture. It is the first time such a trial has been done on this scale, according to Gavi spokesperson James Fulker.

Being able to track a child’s attendance at vaccination centres, and replace “very unreliable” paper-based records, can help target the 20 million children who are estimated to miss key vaccinations, most in poor or remote communities, Fulker said.

Up to 20,000 children will have their fingerprints taken and linked to their records in existing health projects. That collection effort will be managed by Simprints, a UK-based not-for-profit enterprise specialising in biometric technology in international development, according to Christine Kim, the company’s head of strategic partnerships….

Ethics and legal safeguards

Kim said Simprints would apply data protection standards equivalent to the EU’s General Directive on Privacy Regulation (GDPR), even if national legislation did not demand it. Families could opt out without any penalties, and informed consent would apply to any data gathering. She added that the fieldwork would be approved by national governments, and oversight would also come from institutional review boards at universities in the two countries.

Fulker said Gavi had also commissioned a third-party review to verify Simprints’ data protection and security methods.

For critics of biometrics use in humanitarian settings, however, any such plan raises red flags….

Data protection analysts have long been arguing that gathering digital ID and biometric data carries particular risks for vulnerable groups who face conflict or oppression: their data could be shared or leaked to hostile parties who could use it to target them.

In a recent commentary on biometrics and aid, Linda Raftree told The New Humanitarian that “the greatest burden and risk lies with the most vulnerable, whereas the benefits accrue to [aid] agencies.”

And during a panel discussion on “Digital Do No Harm” held last year in Berlin, humanitarian professionals and data experts discussed a range of threats and unintended consequences of new technologies, noting that they are as yet hard to predict….(More)”.

An open platform centric approach for scalable government service delivery to the poor: The Aadhaar case

Curated on Posted on by Stefaan Verhulst

Paper by Sandip Mukhopadhyay, Harry Bouwman and Mahadeo PrasadJaiswal: “The efficient delivery of government services to the poor, or Bottom of the Pyramid (BOP), faces many challenges. While a core problem is the lack of scalability, that could be solved by the rapid proliferation of platforms and associated ecosystems. Existing research involving platforms focus on modularity, openness, ecosystem leadership and governance, as well as on their impact on innovation, scale and agility. However, existing studies fail to explore the role of platform in scalable e-government services delivery on an empirical level. Based on an in-depth case study of the world’s largest biometric identity platform, used by millions of the poor in India, we develop a set of propositions connecting the attributes of a digital platform ecosystem to different indicators for the scalability of government service delivery. We found that modular architecture, combined with limited functionality in core modules, and open standards combined with controlled access and ecosystem governance enabled by keystone behaviour, have a positive impact on scalability. The research provides insights to policy-makers and government officials alike, particularly those in nations struggling to provide basic services to poor and marginalised. …(More)”.

Bringing Truth to the Internet

Curated on Posted on by Stefaan Verhulst

Article by Karen Kornbluh and Ellen P. Goodman: “The first volume of Special Counsel Robert Mueller’s report notes that “sweeping” and “systemic” social media disinformation was a key element of Russian interference in the 2016 election. No sooner were Mueller’s findings public than Twitter suspended a host of bots who had been promoting a “Russiagate hoax.”

Since at least 2016, conspiracy theories like Pizzagate and QAnon have flourished online and bled into mainstream debate. Earlier this year, a British member of Parliament called social media companies “accessories to radicalization” for their role in hosting and amplifying radical hate groups after the New Zealand mosque shooter cited and attempted to fuel more of these groups. In Myanmar, anti-Rohingya forces used Facebook to spread rumors that spurred ethnic cleansing, according to a UN special rapporteur. These platforms are vulnerable to those who aim to prey on intolerance, peer pressure, and social disaffection. Our democracies are being compromised. They work only if the information ecosystem has integrity—if it privileges truth and channels difference into nonviolent discourse. But the ecosystem is increasingly polluted.

Around the world, a growing sense of urgency about the need to address online radicalization is leading countries to embrace ever more draconian solutions: After the Easter bombings in Sri Lanka, the government shut down access to Facebook, WhatsApp, and other social media platforms. And a number of countries are considering adopting laws requiring social media companies to remove unlawful hate speech or face hefty penalties. According to Freedom House, “In the past year, at least 17 countries approved or proposed laws that would restrict online media in the name of fighting ‘fake news’ and online manipulation.”

The flaw with these censorious remedies is this: They focus on the content that the user sees—hate speech, violent videos, conspiracy theories—and not on the structural characteristics of social media design that create vulnerabilities. Content moderation requirements that cannot scale are not only doomed to be ineffective exercises in whack-a-mole, but they also create free expression concerns, by turning either governments or platforms into arbiters of acceptable speech. In some countries, such as Saudi Arabia, content moderation has become justification for shutting down dissident speech.

When countries pressure platforms to root out vaguely defined harmful content and disregard the design vulnerabilities that promote that content’s amplification, they are treating a symptom and ignoring the disease. The question isn’t “How do we moderate?” Instead, it is “How do we promote design change that optimizes for citizen control, transparency, and privacy online?”—exactly the values that the early Internet promised to embody….(More)”.

Number of fact-checking outlets surges to 188 in more than 60 countries

Curated on Posted on by Stefaan Verhulst

Mark Stencel at Poynter: “The number of fact-checking outlets around the world has grown to 188 in more than 60 countries amid global concerns about the spread of misinformation, according to the latest tally by the Duke Reporters’ Lab.

Since the last annual fact-checking census in February 2018, we’ve added 39 more outlets that actively assess claims from politicians and social media, a 26% increase. The new total is also more than four times the 44 fact-checkers we counted when we launched our global database and map in 2014.

Globally, the largest growth came in Asia, which went from 22 to 35 outlets in the past year. Nine of the 27 fact-checking outlets that launched since the start of 2018 were in Asia, including six in India. Latin American fact-checking also saw a growth spurt in that same period, with two new outlets in Costa Rica, and others in Mexico, Panama and Venezuela.

The actual worldwide total is likely much higher than our current tally. That’s because more than a half-dozen of the fact-checkers we’ve added to the database since the start of 2018 began as election-related partnerships that involved the collaboration of multiple organizations. And some those election partners are discussing ways to continue or reactivate that work— either together or on their own.

Over the past 12 months, five separate multimedia partnerships enlisted more than 60 different fact-checking organizations and other news companies to help debunk claims and verify information for voters in Mexico, Brazil, Sweden,Nigeria and the Philippines. And the Poynter Institute’s International Fact-Checking Network assembled a separate team of 19 media outlets from 13 countries to consolidate and share their reporting during the run-up to last month’s elections for the European Parliament. Our database includes each of these partnerships, along with several others— but not each of the individual partners. And because they were intentionally short-run projects, three of these big partnerships appear among the 74 inactive projects we also document in our database.

Politics isn’t the only driver for fact-checkers. Many outlets in our database are concentrating efforts on viral hoaxes and other forms of online misinformation — often in coordination with the big digital platforms on which that misinformation spreads.

We also continue to see new topic-specific fact-checkers such as Metafact in Australia and Health Feedback in France— both of which launched in 2018 to focus on claims about health and medicine for a worldwide audience….(More)”.

Can tracking people through phone-call data improve lives?

Curated on Posted on by Stefaan Verhulst

Amy Maxmen in Nature: “After an earthquake tore through Haiti in 2010, killing more than 100,000 people, aid agencies spread across the country to work out where the survivors had fled. But Linus Bengtsson, a graduate student studying global health at the Karolinska Institute in Stockholm, thought he could answer the question from afar. Many Haitians would be using their mobile phones, he reasoned, and those calls would pass through phone towers, which could allow researchers to approximate people’s locations. Bengtsson persuaded Digicel, the biggest phone company in Haiti, to share data from millions of call records from before and after the quake. Digicel replaced the names and phone numbers of callers with random numbers to protect their privacy.

Bengtsson’s idea worked. The analysis wasn’t completed or verified quickly enough to help people in Haiti at the time, but in 2012, he and his collaborators reported that the population of Haiti’s capital, Port-au-Prince, dipped by almost one-quarter soon after the quake, and slowly rose over the next 11 months1. That result aligned with an intensive, on-the-ground survey conducted by the United Nations.

Humanitarians and researchers were thrilled. Telecommunications companies scrutinize call-detail records to learn about customers’ locations and phone habits and improve their services. Researchers suddenly realized that this sort of information might help them to improve lives. Even basic population statistics are murky in low-income countries where expensive household surveys are infrequent, and where many people don’t have smartphones, credit cards and other technologies that leave behind a digital trail, making remote-tracking methods used in richer countries too patchy to be useful.

Since the earthquake, scientists working under the rubric of ‘data for good’ have analysed calls from tens of millions of phone owners in Pakistan, Bangladesh, Kenya and at least two dozen other low- and middle-income nations. Humanitarian groups say that they’ve used the results to deliver aid. And researchers have combined call records with other information to try to predict how infectious diseases travel, and to pinpoint locations of poverty, social isolation, violence and more (see ‘Phone calls for good’)….(More)”.

Platforms that trigger innovation

Curated on Posted on by Stefaan Verhulst

Report by the Caixa Foundation: “…The Work4Progress programme thus supports the creation of “Open Innovation Platforms for the creation of employment in Peru, India and Mozambique” by means of collaborative partnerships between local civil society organisations, private sector, administration, universities and Spanish NGOs.

The main innovation of this programme is the incorporation of new tools and methodologies in: (1) listening and identification of community needs, (2) the co-creation and prototyping of new solutions, (3) the exploration of instruments for scaling, (4) governance, (5) evolving evaluation systems and (6) financing strategies. The goal of all of the above is to try to incorporate innovation strategies comprehensively in all components.

Work4Progress has been designed with a Think-and-Do-Tank mentality. The
member organisations of the platforms are experimenting in the field, while a group of international experts helps us to obtain this knowledge and share it with centres of thought and action at international level. In fact, this is the objective of this publication: to share the theoretical framework of the programme, to connect these ideas with concrete examples and to continue to strengthen the meeting point between social innovation and development cooperation.

Work4Progress is offered as a ‘living lab’ to test new methodologies that may be useful for other philanthropic institutions, governments or entities specialising in international development….(More)”.

The EU Wants to Build One of the World’s Largest Biometric Databases. What Could Possibly Go Wrong?

Curated on Posted on by Stefaan Verhulst

Grace Dobush at Fortune: “China and India have built the world’s largest biometric databases, but the European Union is about to join the club.

The Common Identity Repository (CIR) will consolidate biometric data on almost all visitors and migrants to the bloc, as well as some EU citizens—connecting existing criminal, asylum, and migration databases and integrating new ones. It has the potential to affect hundreds of millions of people.

The plan for the database, first proposed in 2016 and approved by the EU Parliament on April 16, was sold as a way to better track and monitor terrorists, criminals, and unauthorized immigrants.

The system will target the fingerprints and identity data for visitors and immigrants initially, and represents the first step towards building a truly EU-wide citizen database. At the same time, though, critics argue its mere existence will increase the potential for hacks, leaks, and law enforcement abuse of the information….

The European Parliament and the European Council have promised to address those concerns, through “proper safeguards” to protect personal privacy and to regulate officers’ access to data. In 2016, they passed a law regarding law enforcement’s access to personal data, alongside General Data Protection Regulation or GDPR.

But total security is a tall order. Germany is currently dealing with multipleinstances of police officers allegedly leaking personal information to far-right groups. Meanwhile, a Swedish hacker went to prison for hacking into Denmark’s public records system in 2012 and dumping online the personal data of hundreds of thousands of citizens and migrants….(More)”.